About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Baywinde Senior Living

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100-200 Kidd Castle Way, Webster, NY 14580

9.0
Review score
78 reviews
Add review
9.0
Review score
78 reviews
5 star
54%
4 star
24%
3 star
13%
2 star
4%
1 star
5%
See all reviews
8.3
Review score
2708 reviews
97 facilities
For pricing & availability:
(866) 374-4058
Baywinde Senior Living
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Baywinde Senior Living community exterior
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Anonymous
-
Family/friend
5.0
Recommended
Rooms are good, love the staff, independent health aides are available and are super helpful. In fact, the aides are the best even though they do not directly work for the facility. I would recommend this facility.

About the facility
Baywinde Senior Living

Nestled along the picturesque Irondequoit Bay off of scenic Lake Ontario, Castle Pointe at Baywinde offers a 55+ independent senior living community. Reminiscent of a quaint, coastal resort, this modern community offers luxury living in a tranquil setting in Webster, New York. Situated near the Rochester metropolitan area, Castle Pointe at Baywinde makes it easy to access community resources.

Webster is known as a sports town and was honored by Sports Illustrated for its commitment to community athletics. Seniors can utilize the town’s Olympic-sized pool for lap swims. Visit the Webster Parks and Recreation Fitness Center to use the outdoor paved fitness trail, play pickleball on lighted outdoor courts, or stay fit with a personal trainer. Make friends through the Webster Senior Center, where you can also join support groups, participate in holiday and birthday events, and enjoy educational seminars. As always, you choose how to spend your time at Castle Pointe at Baywinde.

Community Details

Staff is available 24 hours a day to provide personalized care and daily assistance. Staff also provides services including housekeeping and building maintenance, and transportation. Age in place with this community’s sister community, Sage Harbor at Baywinde, which offers memory care and assisted living options.

Enticing, healthy meals...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Baywinde Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
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Detached Cottages / Bungalows
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Baywinde Senior Living community exterior
Baywinde Senior Living

100-200 Kidd Castle Way, Webster, NY 14580

Heathwood Assisted Living at Penfield community exterior
Heathwood Assisted Living at Penfield

100 Elderwood Ct., Penfield, NY 14526

Legacy at Grande Vie
Legacy at Grande Vie

2140 Five Mile Line Rd, Penfield, NY 14526

Creekstone outdoor common area
Creekstone

20 Crossing Creek Dr, Fairport, NY 14450

9.0
Review score
78 reviews
9.0
Review score
78 reviews
5 star
54%
4 star
24%
3 star
13%
2 star
4%
1 star
5%
9.3
Review score
13 reviews
9.3
Review score
13 reviews
5 star
62%
4 star
38%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
32 reviews
9.2
Review score
32 reviews
5 star
33%
4 star
22%
3 star
13%
2 star
19%
1 star
13%
8.9
Review score
12 reviews
8.9
Review score
12 reviews
5 star
84%
4 star
8%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Amenities
at Baywinde Senior Living

Healthcare Services

  • Non-Ambulatory Care
  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • High Acuity Care

Meals & Dining

  • Gluten-free
  • Vegetarian
  • Room Service
  • No Sugar
  • International Cuisine
  • Low / No Sodium
  • Special Dining Programs
  • Vegan
  • Guest Meals
  • Meals Provided
  • Restaurant Style Dining
  • Professional Chef

Room Amenities

  • Wi-Fi/high-speed internet
  • Full kitchen
  • Fireplaces
  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Kitchenette

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • TV Lounge
  • Indoor Atrium
  • Outdoor Common Areas
  • Central Fireplace
  • Main Street Shops
  • Barber Shop
  • Beauty Salon
  • Meeting Room
  • Computer or Media Center
  • Library
  • Indoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Jacuzzi
  • Movie or Theater Room
  • Raised Garden Beds
  • Fitness Center
  • Game Room

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Men's Club
  • Tai Chi
  • Live Well Programs
  • Activities On-site
  • Activities Off-site
  • Yoga / Chair Yoga
  • Current Events Club
  • Community Service Organizations
  • Resident Band or Musicians
  • Stretching Classes
  • Bible Study Group
  • Cooking Classes
  • Devotional Activities On-Site
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Wii Bowling
  • Walking Club
  • Trivia Games
  • Live Musical Performances
  • Reminiscence Programs
  • Community Service Programs
  • Choir / Singing Club
  • Sensory-based Programs
  • Gardening Club
  • Holiday Parties
  • Cards / Pinochle Club
  • Book Club
  • Bridge Club
  • Cooking Club
  • Pet-focused Programs
  • Happy Hour
  • Brain fitness / Dakim
  • Catholic Services
  • Birthday Parties
  • Quilting or Sewing Club
  • Devotional Activities Offsite
  • Intergenerational Programs
  • Educational Speakers / Life Long Learning
  • Karaoke
  • Day Trips and Outings
  • Wine Tasting
  • Dances
  • Art Classes
  • Visiting Chaplain or Priest

Reviews

for Baywinde Senior Living

9Review score78 reviews
9.0
Review score
78 reviews
5 star
54%
4 star
24%
3 star
13%
2 star
4%
1 star
5%
Senior Lifestyle - Main
8.3
Review score2708 reviews97 communities
Write a review
A Place for Mom has scored Baywinde Senior Living with 9 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Baywinde Senior Living has 78 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.5
Friendliness
4.4
Care Services
4.0
Staff
4.3
Meals & Dining
3.6
Activities
4.2
Value for Cost
4.0
A Place for Mom has scored Baywinde Senior Living with 9 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Baywinde Senior Living has 78 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Senior Lifestyle - Main
8.3
Review score2708 reviews97 communities
Logo for Senior Lifestyle - Main
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 78 reviews
Anonymous - Family/friend
Assisted Living
March 27, 2024
3.0
Verified Review
Beautiful clean facility, but... the devil is in the details.
Very friendly and helpful staff but they are controlled by corporate offices that are located in Chicago and have no real interest in quality care beyond their own bottom line. The food as you can see from the number is nothing to write home about. It's like cafeteria food from school, overly starchy and not local. Also very small portions. They are not able to make gf food which means I am rarely able to eat with my mother. This day and age there are so many people with celiacs and other auto immune diseases that require some ability to be flexible. The price jumped [amount removed] a month for my mother's two bedroom after being there for just one year. She has a lovely 2 bedroom apartment. That's probably the best thing about the place. Lots of people with memory and mobility issues who require private aids even though this is an independent living facility. Transportation for medical appointments has been cut back requiring outside transportation.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
1.5
Activities
3
Value for Cost
2.5
Response from Baywinde Senior Living
April 3, 2024
The happiness and well-being of your loved one is our top priority. We’ll pass along your comments to our management team for further review. Thank you for letting us know.
Anonymous - Family/friend
Independent Living
February 29, 2024
5.0
Verified Review
Recommended
Rooms are good, love the staff, independent health aides are available and are super helpful. In fact, the aides are the best even though they do not directly work for the facility. I would recommend this facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Response from Baywinde Senior Living
March 7, 2024
We hope you’re enjoying all the enriching activities and friendships that our community has to offer. Thank you for your review.
Anonymous - Family/friend
Memory Care
December 26, 2023
4.0
Verified Review
so far so good
The new director in memory care is very caring and appears to be looking to change things for the better.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
2
Value for Cost
4
Response from Baywinde Senior Living
December 27, 2023
We absolutely love what we do here, and your review goes a long way toward making us feel appreciated. Thank you.
Jim H - Resident/client
Assisted Living
November 28, 2023
5.0
Excellent
My wife was there for 3 months and was well cared for. The staff was great and friendly and helpful. Both my wife and I made a lot of friends there. The building was very well cared for. I would recommend Baywinde to anyone.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Baywinde Senior Living
December 5, 2023
Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
Anonymous - Family/friend
Assisted Living
October 13, 2023
5.0
Verified Review
Highly Recommended
My loved one is currently a resident at Baywinde Senior Living and everything has been great for him at this facility so far. The daily nursing staff is great. Also, the daily manager is very responsive if you have any questions. The meals are good and they have a good variety. We are very happy that our father ended up here. I would highly recommend Baywinde Senior Living to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Baywinde Senior Living
October 16, 2023
Thank you for taking the time to share your experience with us. We’re so proud that you trust us with the care of your loved one.
Anonymous - Family/friend
Assisted Living
September 20, 2023
5.0
Verified Review
A wonderful community for loved ones.
Our family is very pleased with Baywinde Senior Living community and our loved one is very happy living there. Based on the experience we have had so far with this community, we would recommend them to others who are looking for a place for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Baywinde Senior Living
September 22, 2023
Our residents love when family and friends come to visit. So do we! Thanks for dropping by and leaving us this great review.
Peter D - Family/friend
Assisted Living
September 14, 2023
5.0
Verified Review
Friendly, pleasant atmosphere with great people
My father and his wife are currently residents at Baywinde Senior Living and everything has been great for them at this facility. They are very pleased with the housekeeping and the general friendliness of the staff. Their 'handyman' is also very helpful and friendly. He hung pictures for them and mounted their TVs. This facility is bright and open and has no sense of being an 'old folks home.' I would recommend Baywinde Senior Living to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Chris - Family/friend
Assisted Living
August 2, 2023
5.0
Verified Review
Review for Baywinde Senior Living
I would recommend this place to others.Regarding if a friend asked about the experience with the community, I would tell them the staff is very friendly and helpful. They have many activities that would appeal to most people. The food is very good. My mom raves about it quite often. Very clean facilities.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Baywinde Senior Living
August 4, 2023
Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
Tom - Toured community
Independent Living
May 23, 2023
5.0
Highly recommended
I would highly recommend this independent living residency to family and friends. It has CHANGED for the BETTER. So many activities, excellent quality food and many outings to Wegman's, GEVA and Red Wings games. Wonderful location right next to the Y.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Baywinde Senior Living
May 26, 2023
We’re so grateful you feel happy and at home. From great dining to fun events and activities, we hope you’re taking advantage of all our community has to offer. Thank you for your kind review.
Anonymous - Family/friend
Independent Living
April 21, 2023
5.0
Verified Review
Love Baywinde
My mother is a resident at Baywinde Senior Living. The staff is hugely helpful and very much appreciated. Communication with the family is good. They're very flexible. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Baywinde Senior Living
April 26, 2023
We know your loved one is important to you. They’re important to us, too! Thank you for visiting, and thank you for this outstanding review.
L M - Family/friend
Independent Living
April 3, 2023
5.0
Verified Review
My mother chose it and she loves it there. So much opportunity for social interaction. Lovely apartment just the right combo of independence and available support.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Baywinde Senior Living
April 6, 2023
We’re so grateful you noticed all the things we do to make your loved one feel happy and at home. From great dining to fun events and activities, we really do believe our community is a wonderful place to live. And we’re glad you think so too.
Anonymous - Family/friend
Assisted Living
March 22, 2023
3.0
Verified Review
Recommended
I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
1
Activities
4
Value for Cost
3
Response from Baywinde Senior Living
March 23, 2023
We always invite the involvement of family and friends. Thanks for taking the time to leave us this review.
anonymous - Family/friend
Independent Living
January 10, 2023
5.0
Verified Review
Dad is happy
It has been a very good experience so far. My dad has found a lot of activities to do, he takes advantage of the shuttle service they provide, and the apartment he has is very nice. He has a 1 bedroom and it is very spacious. He is very happy here and I would recommend Baywinde to others.
Response from Baywinde Senior Living
January 13, 2023
It’s our pleasure having your loved one as part of our community. We believe in treating our residents like family. Thank you for your feedback.
Anonymous - Family/friend
Assisted Living
January 4, 2023
3.0
The actual facility was nice, location was good, good activities and transport to local stores. Welcome and orientation was lacking and not well coordinated. Food is not very good, believe they were without a true chef for a while. Went from 2 to 1 hot breakfast weekly. They are priced well above comparable options. Increased my mother's rent after 4 months. Moving after 6 months to a comparable facility. Gaining an extra bedroom and saving $1,200 a month. My mom was also unhappy with the fact that they did not provide cable TV in the monthly rent.
Cleanliness
3
Friendliness
3
Staff
3
Meals & Dining
2
Activities
4
Value for Cost
2
Response from Baywinde Senior Living
January 5, 2023
Our team always strives to deliver the very best care. If you feel we have fallen short in this instance, please accept our apologies or contact us to discuss further.
Ellen Lundberg - Family/friend
Assisted Living
October 14, 2022
1.0
Run away fast
A dangerous and unsafe facility. My 96 year old mother was left sitting in a chair overnight. Aides do not carry pagers. Serious safety concerns. Sales pitch made empty promises Run do not walk away
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
3
anonymous - Family/friend
Assisted Living
October 11, 2022
2.0
Verified Review
Baywinde Senior Living review
Being an RN we are very familiar with this type of work and they could really just wok to improve on their personal nursing care. They do not engage or interact with the residents, they just come into the rooms drop of the medication and leave, or they drop of the food and leave. They don't wake up our loved one when things get dropped off. They ahve slow response times to when our loved needs assistance or when our family calls - they never return calls.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Baywinde Senior Living
October 24, 2022
You’ve entrusted us with the care of your loved one, and we will work hard to maintain your confidence. Please contact us to further discuss.
Noreen - Family/friend
Assisted Living
August 18, 2022
3.0
Verified Review
friendly staff
We really like the hominess of the facility, it does not feel like a nursing home but it really has that family orientated environment and our loved one is very happy there. She absolutely loves the meals and dining service and the activities she likes to participate in she enjoys. However they could work to improve and the nurse responsiveness to families especially when it comes to medication management.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Baywinde Senior Living
August 23, 2022
We always invite the involvement of family and friends. Thanks for taking the time to leave us this review.
S.M. - Family/friend
Assisted Living
August 18, 2022
4.0
Verified Review
The rooms are nice and the meals are very good. The administration listens to issues. The medical services need some improvement. If your loved one needs medical services, it is not always completed as ordered. If they are ill, medical services not available so they will be sent to ER if family doesn't get involved. Maybe this is normal in Assisted Living. Vital signs may not be taken. Staff don't wear name tags so residents don't remember the staff names and there are many different staff. Staff shortages are a reality. I'm only aware of these issues through my Mom who is a resident and my sister who has been dealing with the facility since my Mom's admission. My Mom complains the common areas and dining room is cold and she has told them about this. My Mom does enjoy the activities especially bingo and the weekly rides. We also found out there is a charge for administering medication. We had thought it was included. They have been flexible in adjusting shower day for my Mom. I need to add I have had no contact with administration or staff when I had visits with my Mom. I'm sure my sister may have additional feedback. Most of this stuff is pretty common with assisted living. My biggest concern is my Mom needed a nebulizer treatment for a cold and it was not carried out as ordered by the doctor. I'm sure it is difficult to find and keep good staff.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Baywinde Senior Living
August 23, 2022
Our team is focused on providing a great quality of life for your loved one. Always feel free to visit and share your experiences with us.
Patti C - Family/friend
Assisted Living
August 4, 2022
5.0
Verified Review
Highly recommend
We chose Baywinde because it is very convenient for me and also I really liked the facility - I thought it was very nice. It is organized pretty well and the staff are all super friendly and easy to get along with. They always answer any questions when I have had them. I would definitely recommend the facility to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Baywinde Senior Living
August 11, 2022
Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
CL - Family/friend
Memory Care
August 2, 2022
4.0
Verified Review
Overall Good Experience
Overall it has been a good experience, although things often get misplaced. The common areas are always very clean, but cleaning of his room is mediocre, and the bedding is often dirty. He's on a gluten free diet, which they take very seriously. If they're not sure if he can have something they call me to ask. But the options are not very exciting for him. They have activities and are good about prompting him to participate. I see a lot of staff there. Some days everything is pretty much taken care of, and other days I end up having to do a lot for him.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Response from Baywinde Senior Living
August 5, 2022
Our team always strives to deliver the very best care. If you feel we have fallen short in this instance, please accept our apologies or contact us to discuss further.
Viewing 1-20 out of 78 reviews

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Frequently Asked Questions
about Baywinde Senior Living

Baywinde Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Baywinde Senior Living 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (585) 670-7300 to reach a resident at Baywinde Senior Living.

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13%
Studio, 1bd, Semi-Private
Grande’Vie, a Legacy Senior Living Community, offers seniors a vibrant lifestyle filled with daily opportunities for fitness, fun, fellowship, life-enriching activities, and personal growth. You can rest easy knowing that we take care of all the details. Family owned and operated, Grande’Vie has...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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