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Assisted Living
Memory Care
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Senior Living

Baywinde Senior Living

100-200 Kidd Castle Way, Webster, NY 14580

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Baywinde Senior Living community exterior
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15 Photos available
8 Floor plans
8 Floor plans available
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street view of Baywinde Senior Living
anonymous - Loved one of resident/client
5.0
Dad is happy

It has been a very good experience so far. My dad has found a lot of activities to do, he takes advantage of the shuttle service they provide, and the apartment he has is very nice. He has a 1 bedroom and it is very spacious. He is very happy here and I would recommend Baywinde to others.... Read more

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About the facility Baywinde Senior Living

Nestled along the picturesque Irondequoit Bay off of scenic Lake Ontario, Castle Pointe at Baywinde offers a 55+ independent senior living community. Reminiscent of a quaint, coastal resort, this modern community offers luxury living in a tranquil setting in Webster, New York. Situated near the Rochester metropolitan area, Castle Pointe at Baywinde makes it easy to access community resources.

Webster is known as a sports town and was honored by Sports Illustrated for its commitment to community athletics. Seniors can utilize the town’s Olympic-sized pool for lap swims. Visit the Webster Parks and Recreation Fitness Center to use the outdoor paved fitness trail, play pickleball on lighted outdoor courts, or stay fit with a personal trainer. Make friends through the Webster Senior Center, where you can also join support groups, participate in holiday and birthday events, and enjoy educational seminars. As always, you choose how to spend your time at Castle Pointe at Baywinde.

Community Details

Staff is available 24 hours a day to provide personalized care and daily assistance. Staff also provides services including housekeeping and building maintenance, and transportation. Age in place with this community’s sister community, Sage Harbor at Baywinde, which offers memory care and assisted living options.

Enticing, healthy meals...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Baywinde Senior Living is a community within Senior Lifestyle - Main properties. See all Senior Lifestyle - Main communities.

Pricing for Baywinde Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Baywinde Senior Living

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

Hungarian
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews

for Baywinde Senior Living
4.1(66 reviews)
Write a Review
Cleanliness

4.4

Friendliness

4.3

Meals & Dining

3.6

Care Services

3.9

Activities

4.2

Staff

3.8

Value for Cost

4.0

Overall Experience
33
18
8
3
4
Date Submitted
6
14
22
Reviewer
3
45
17
0
Care Received
10
47
9
1-20 of 66 reviews
Sort by

5.0
anonymous - Loved one of resident/client
Independent Living
January 10, 2023
Verified Review
Dad is happy

It has been a very good experience so far. My dad has found a lot of activities to do, he takes advantage of the shuttle service they provide, and the apartment he has is very nice. He has a 1 bedroom and it is very spacious. He is very happy here and I would recommend Baywinde to others.

Response from Baywinde Senior Living

January 13, 2023

It’s our pleasure having your loved one as part of our community. We believe in treating our residents like family. Thank you for your feedback.


3.0
Anonymous - Loved one of resident/client
Assisted Living
January 4, 2023

The actual facility was nice, location was good, good activities and transport to local stores. Welcome and orientation was lacking and not well coordinated. Food is not very good, believe they were without a true chef for a while. Went from 2 to 1 hot breakfast weekly. They are priced well above comparable options. Increased my mother's rent after 4 months. Moving after 6 months to a comparable facility. Gaining an extra bedroom and saving $1,200 a month. My mom was also unhappy with the fact that they did not provide cable TV in the monthly rent.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

No data collected

Activities

4

Staff

3

Value for Cost

2

Response from Baywinde Senior Living

January 5, 2023

Our team always strives to deliver the very best care. If you feel we have fallen short in this instance, please accept our apologies or contact us to discuss further.


1.0
Ellen Lundberg - Loved one of resident/client
Assisted Living
October 14, 2022
Run away fast

A dangerous and unsafe facility. My 96 year old mother was left sitting in a chair overnight. Aides do not carry pagers. Serious safety concerns. Sales pitch made empty promises Run do not walk away

Cleanliness

2

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

No data collected


2.0
anonymous - Loved one of resident/client
Assisted Living
October 11, 2022
Verified Review
Baywinde Senior Living review

Being an RN we are very familiar with this type of work and they could really just wok to improve on their personal nursing care. They do not engage or interact with the residents, they just come into the rooms drop of the medication and leave, or they drop of the food and leave. They don't wake up our loved one when things get dropped off. They ahve slow response times to when our loved needs assistance or when our family calls - they never return calls.

Cleanliness

1

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1

Response from Baywinde Senior Living

October 24, 2022

You’ve entrusted us with the care of your loved one, and we will work hard to maintain your confidence. Please contact us to further discuss.


3.0
Noreen - Loved one of resident/client
Assisted Living
August 18, 2022
Verified Review
friendly staff

We really like the hominess of the facility, it does not feel like a nursing home but it really has that family orientated environment and our loved one is very happy there. She absolutely loves the meals and dining service and the activities she likes to participate in she enjoys. However they could work to improve and the nurse responsiveness to families especially when it comes to medication management.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

5

Value for Cost

4

Response from Baywinde Senior Living

August 23, 2022

We always invite the involvement of family and friends. Thanks for taking the time to leave us this review.


4.0
S.M. - Loved one of resident/client
Assisted Living
August 18, 2022
Verified Review

The rooms are nice and the meals are very good. The administration listens to issues. The medical services need some improvement. If your loved one needs medical services, it is not always completed as ordered. If they are ill, medical services not available so they will be sent to ER if family doesn't get involved. Maybe this is normal in Assisted Living. Vital signs may not be taken. Staff don't wear name tags so residents don't remember the staff names and there are many different staff. Staff shortages are a reality. I'm only aware of these issues through my Mom who is a resident and my sister who has been dealing with the facility since my Mom's admission. My Mom complains the common areas and dining room is cold and she has told them about this. My Mom does enjoy the activities especially bingo and the weekly rides. We also found out there is a charge for administering medication. We had thought it was included. They have been flexible in adjusting shower day for my Mom. I need to add I have had no contact with administration or staff when I had visits with my Mom. I'm sure my sister may have additional feedback. Most of this stuff is pretty common with assisted living. My biggest concern is my Mom needed a nebulizer treatment for a cold and it was not carried out as ordered by the doctor. I'm sure it is difficult to find and keep good staff.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

3

Value for Cost

4

Response from Baywinde Senior Living

August 23, 2022

Our team is focused on providing a great quality of life for your loved one. Always feel free to visit and share your experiences with us.


5.0
Patti C - Loved one of resident/client
Assisted Living
August 4, 2022
Verified Review
Highly recommend

We chose Baywinde because it is very convenient for me and also I really liked the facility - I thought it was very nice. It is organized pretty well and the staff are all super friendly and easy to get along with. They always answer any questions when I have had them. I would definitely recommend the facility to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Baywinde Senior Living

August 11, 2022

Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.


4.0
CL - Loved one of resident/client
Memory Care
August 2, 2022
Verified Review
Overall Good Experience

Overall it has been a good experience, although things often get misplaced. The common areas are always very clean, but cleaning of his room is mediocre, and the bedding is often dirty. He's on a gluten free diet, which they take very seriously. If they're not sure if he can have something they call me to ask. But the options are not very exciting for him. They have activities and are good about prompting him to participate. I see a lot of staff there. Some days everything is pretty much taken care of, and other days I end up having to do a lot for him.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

3

Response from Baywinde Senior Living

August 5, 2022

Our team always strives to deliver the very best care. If you feel we have fallen short in this instance, please accept our apologies or contact us to discuss further.


5.0
anonymous - Loved one of resident/client
Independent Living
May 9, 2022
Verified Review
Great Place. Great Location. For Moderate Budget.

The staff is very friendly and accommodating. Everybody there has been very helpful. It seems like all the residents are very happy. And the apartments are very nice. My only recommendation would be for lower countertops - they're kind of high for someone in a wheelchair.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4

Response from Baywinde Senior Living

May 11, 2022

Our community is a happy place, and your kind words go a long way to brighten our day. We’ll be sure to share your review with our residents and team members. Thanks so much.


5.0
J.M.C - Toured community
Independent Living
April 18, 2022
Verified Review
tour of Baywinde

I toured Baywinde Senior Living and had a really great experience and first impression. I ended up choosing a different community because it fit my budget a little better, and they were willing to waive a couple fees.

Response from Baywinde Senior Living

April 19, 2022

Thank you for considering our community. Along with personal care, giving our residents an active, uplifting lifestyle is at the heart of what we do. We’re grateful for your review.


1.0
goldie - Resident/client
Assisted Living
April 5, 2022
If you care for your loved ones don't put them here

Don't believe the hype from the sales person and don't believe the fake 5 star reviews. The care my dad received here was horrible. They left him sitting in his room all day despite all the promises of activities. Most of the staff is uncaring and hostile. My dad lost a lot of weight & we had to go to the facility multiple times each day to suppliment feed and bathe him. He actually started to smell because they hadn't been bathing him. When you would bring up your concerns the staff was hostile. We became so concerned about the level of care we removed my dad from this facility.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


5.0
A. Galiley - Loved one of resident/client
Independent Living
March 24, 2022
Verified Review
lovely, clean, and homelike facility - would highly recommend

Baywinde has been excellent, they've exceeded our expectations! the location is very good and convenient. it's right next to a YMCA, which is really lovely. the only downside is that there is no dishwasher in the apartment, and that's kind of a big deal for our loved one. the kitchen is lacking in that regard, but they do have a restaurant inside of the community. so that may be the reason why the kitchen isn't fully equipped. we would highly recommend this community to others, its been great!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5

Response from Baywinde Senior Living

March 25, 2022

We greatly appreciate your positive review. The pandemic has highlighted how fortunate we are to have dedicated team members who are committed to ensuring all our residents are well cared for. It’s uplifting to hear about the positive impact we’re having as we continue to persevere through this period. Thank you so much for the five-star review!


5.0
Frances - Loved one of resident/client
Assisted Living
March 10, 2022
Verified Review
a great community

The staff members at Baywinde are always very responsive to any questions or concerns we may have. The activities are somewhat limited still but they do have different things posted everyday and hand out flyers to the residents as reminders. Our father says the food is just wonderful. The value for the money is spot on.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from Baywinde Senior Living

March 16, 2022

We're thrilled to hear about the positive impact our community is having on your family. The amazing people living and working here truly make it feel like home, one where all our residents can be comfortable, and their families can rely on us to take care of their loved ones. Thank you so much for the positive feedback!


4.0
anonymous - Loved one of resident/client
Independent Living
February 10, 2022
Verified Review
clean spacious and bright

When we did the initial tour we were impressed, it is very clean, big and has a lot of natural light. It has that friendly, cozy, home like atmosphere to it, it does not feel like a hospital. They have a ton of activities, about three different things going on throughout the day that you can see posted up on their calendar.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

5

Staff

5

Value for Cost

No data collected

Response from Baywinde Senior Living

February 21, 2022

Thank you so much for taking the time to leave us a review. Our residents are our top priority, and we are so pleased you've had a great experience. Thanks again!


5.0
anonymous - Loved one of resident/client
Memory Care
November 9, 2021
Verified Review
I would recommend

The friendliness of the staff and their care services get 6 stars, that was something that really stood out to us. Also the openness and airiness of the community was a big selling point.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Baywinde Senior Living

November 12, 2021

Wow, you made our day! Thank you for your kind words and for recommending our services. We strive to create great places to live for our residents and love hearing that we are achieving our goal!


3.0
anonymous - Toured community
Assisted Living
August 6, 2021
Verified Review
Tour of Baywinde

My loved one lived here in independent living for a few years and it was a good experience. My loved one needed more care and their assisted living was more of a medical model and we were looking for something that was more homey.


4.0
Lawrence I - Loved one of resident/client
Independent Living
July 13, 2021
Verified Review
A fair and comfortable facility that services independent residents well

Overall, the community is friendly. It's predominantly younger, single or widowed women who are very able and independent. That seems to be the type of person best suited for Baywinde. They try to have activities, but it's just he same ones over and over. Also, they're not thorough in notifying the residents of the activities ahead of time either. My loved one is confined to a wheelchair, and I had to hire an outside hourly contractor to move her around the building - to take her to activities, to the dining room, to the hairdresser. The contractor would charge for the whole time in the dining room or at the hairdresser, not just the 5-minute walk. She's not affiliated with Baywinde, but they recommended her, and she's like a quasi-employee, picking up where Baywinde falls short. So if you're a resident at Baywinde, you must be capable of getting around by yourself. It's very independent living. If you have more needs and are more dependent, then you're lost. Because of that, my loved one was alone in her room a lot. The dining room staff was pretty good, very nice and attentive. They tended to be younger, and it was nice for them to be around the residents. The daytime front desk person was kind of rude. But the other receptionists and greeters were very nice, and so were the business manager, director, and assistant director. The assistant director was new but was doing her best to make some outward improvements. The sales director was a compulsive over-promiser and under-deliverer, so you would get in there and suddenly realize some of the things he said Baywinde could/would do, they don't. My loved one was there during the pandemic when there was more pressure to keep things clean. Their housekeeping crew was pretty fast, but didn't really provide a thorough scrub down. The food was good on some days, others it wasn't. Overall, I know they provide a lot of things, but it seems really expensive. The place is 15 years old or so and needs some upgrades, - bathrooms, carpeting, walls/wallpaper, the dining room, etc. The inside just looks tired. I know the property has been sold several times, and I think the latest owners are kind of up to their eyeballs in debt service. But I don't think you'll really find a less expensive place either.

Cleanliness

4

Friendliness

3.5

Meals & Dining

4

Care Services

No data collected

Activities

2.5

Staff

3

Value for Cost

2


5.0
anonymous - Loved one of resident/client
Independent Living
July 2, 2021
Verified Review
Excellent place

They have plenty of activities provided for residents to participate in. I checked out a few places and this was definitely the best one out of all of them. It is a good facility, everyone is friendly and she is happy. I would definitely recommend to others looking.

Cleanliness

4.5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4.5


4.0
anonymous - Loved one of resident/client
Independent Living
June 2, 2021
Verified Review
I would recommend

My parents chose them because of the location and it is month to month rather than having to pay a down payment. They have a 2 bedroom apartment and it is very nice for what they need. They activities are just starting to come back up since covid, but you do have to seek out the activities to be involved in them. They just switched chefs recently, they were really pleased before but there are some things that the new chef could use improvement on. Overall I would recommend to others looking.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

No data collected

Value for Cost

No data collected

Response from Baywinde Senior Living

June 9, 2021

Thank you for sharing your parents' experience with others. We're so glad to have earned your recommendation and will take your suggestions to our team! Appreciate you taking the time to write!


4.0
anonymous - Toured community
Memory Care
April 24, 2021

Great Independent community - lovely apartments, lots to do. There is an aide service that is available at additional cost to assist residents with slightly higher needs. Willing to accommodate mom's unique needs.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Baywinde Senior Living

June 9, 2021

Thank you for sharing your experience with other families and seniors!


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Neighborhood around Baywinde Senior Living

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Frequently Asked Questions about Baywinde Senior Living

Baywinde Senior Living offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Baywinde Senior Living has received an average review rating of 4.1 based on 66 reviews. See all reviews.

Call (585) 670-7185 to reach a resident at Baywinde Senior Living.

To reach a resident at Baywinde Senior Living call: (585) 670-7185



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.