Haven at Springwood

2321 Freedom Way, York, PA 17402

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About the community

“Be distinctive, live fully” is what we like to say here at The Haven at Springwood, where we provide quality and progressive senior living in York, Pennsylvania. As a personal care home, we are happy to offer multiple levels of care so our residents can age in place, here within our pristine and homey environment. Our deluxe community provides all the comforts of a well-kept home with lodge-like common areas for a warm and cozy atmosphere and comfortable patios for outside leisure time. Contact an advisor and browse through our care options to find the best fit for your senior living search. You won’t be disappointed in what we have to offer!

Community Amenities and Services

Professional and trained care staff are available to residents throughout the day for their specific needs. Our comprehensive initial assessment will address your personal and medical needs so we can tailor a plan just for you. We also have nutrition services and alternative therapies to address your specific holistic well-being needs. We provide three delicious, freshly prepared meals served in a relaxed dining setting. A robust schedule of activities and entertainment is always available to residents to keep everyone happy and stimulated in every aspect of...

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Senior Housing Types

Assisted living
Memory care

Pricing at Haven at Springwood

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Podiatrist
Physical therapist
Occupational therapist
Ask an A Place for Mom advisor at no cost.

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(877) 345-1716

Meals & Dining

Meals provided
Guest meals
Restaurant style dining
Low / no sodium

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Ground floor units
Air conditioned

Community Amenities

On-site dining options

Café or bistro
Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Computer or media center

Recreational areas

Movie or theater room

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Secured community
Enclosed courtyard
Indoor walking paths

Languages spoken

Spanish

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Day trips and outings
Wine tasting

Reviews

4

(27 reviews)

Write a Review

Cleanliness

4.2

Care services

4.1

Staff

No data collected

Meals & dining

No data collected

Activities

4.4

Value for cost

4.1

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1-20 of 27 reviews

0.0
February 18, 2021
Sherrie - Child of resident/client
Peace of Mind

I have shared this community with others. The staff is wonderful, and it is a smaller community. It can be tough to get a hold of the administration since the pandemic started. I have to leave several messages and it can take several days to hear back from them. The maintenance team has been great about helping getting our loved one's items out of the community after their passing. It was nice to have my loved one here.

Response from Haven at Springwood

February 23, 2021

Hello Sherrie, my name is Alison, and I work at the Support Center. Thank you for taking the time to write about your experience at Anchor Bay at Greenwich. I have shared your comments with our leadership team. If you are open to connecting further, can you please send us a private message with your phone number or email address? We'll reach out to chat. Thank you, Alison


5.0
August 26, 2020
David Heisey - Loved one of resident/client
A pleasant experience

My mom lived in the memory care unit so she doesn't participate in the activities provided to the other residents. She enjoyed the food, she had a positive experience. The layout of the overall community was great, very open. On the memory care side it was a little awkward, and a little hard to navigate through. Out of the other communities we looked at the staff at this facility was super friendly, their attentiveness really stood out to us. They were constantly engaging with the residents, and seemed to really care about my moms overall well being.

Response from Haven at Springwood

January 27, 2021

Thank you so much, David, for taking time to share your Mom's experience at The Haven at Springwood. We’ll share your feedback our team, which we greatly appreciate. If you have anything further to share, please reach out to us. - Alison


5.0
September 26, 2019
Anonymous - Toured community

I was very impressed with everything I saw on the tour. Everyone was friendly and helpful. Residents seemed happy.

Response from Haven at Springwood

September 26, 2019

Good afternoon, I hope your day is going well. Thank you for taking the time to rate The Haven at Springwood five-stars. We are ecstatic to hear that your tour went well. If you need anything from us, please don't hesitate to reach out. You can reach us by phone, Facebook message, or in person. Thank you again, and have a great rest of your day. Shawn - Digital Marketing


5.0
July 12, 2019
Anonymous - Loved one of resident/client
Happy with the Haven at Springwood

A place for Mom gave us a list of contacts for assisted living facilities and sent us resource material on what to look for and questions to ask. After contacting a few facilities and touring some, we chose the Haven at Springwood. At the time of our tour, they had an incentive program that waived the one time community fee. This incentive plus the way it was decorated reminded us more of a hotel rather than a senior center. The hallways are wide and well lit and it has a modern dining area that was originally a barn with high ceiling. The staff has been friendly and promptly answer any questions we have had. Our loved on is getting the care that is needed and has adjusted to their new home.

Response from Haven at Springwood

July 25, 2019

Thank you for taking the time to rate The Haven at Springwood five-stars. It is our mission to provide our residents and families with the best care. Seeing this review lets us know that we are achieving this goal. We are ecstatic to have you and your loved one as a part of our community. If you need anything from us, please don't hesitate to reach out. You can reach us on Facebook, phone, or in person. Thank you again, and have a great rest of your day. Shawn - Digital Marketing


5.0
June 11, 2019
Rick Geesey - Loved one of resident/client
Happy with the Haven at Springwood

We were so grateful for A Place for Mom who gave us a list of recommended assisted living facilities in the York area and resources on what to look for and questions to ask. After touring a few on the list we decided on the Haven at Springwood. We were not sure how this move would go, but it went so smooth. The Haven recommended a mover who only moves seniors. The move was flawless. Prior to living in the Haven, our loved one did not eat well and said he did not have an appetite plus he only watched tv. Since he has been at the Haven, he has not missed a meal, is joining in activities, enjoys the musicians that come to entertain. On nice days, he sits outside and enjoys the fresh air. The staff is great and very friendly and all seem to like their jobs. The medical staff are very professional and they follow the doctors orders on medicines and refill his prescriptions . We would like to especially thank [name removed], Director of Sales and Marketing at the Haven for all her help through this process. The family is happy with our choice of the Haven.

Response from Haven at Springwood

July 25, 2019

Wow, Rick! Thank you for taking the time to rate The Haven at Springwood five-stars. We are ecstatic to hear that your family is happy with the Haven and that your loved one is enjoying the activities that are providing. If you need anything from us, please don't hesitate to reach out. You can reach us on Facebook, phone, or in person. Thank you again, Rick, and have a great rest of your day. Shawn - Digital Marketing


5.0
March 30, 2019
Anonymous - Toured community

Very nice place with what seems to be a very caring and dedicated staff.

Response from Haven at Springwood

April 3, 2019

Good afternoon, thank you for taking the time to write this review and for rating The Haven at Springwood five-stars. To have a thriving and inviting community, it all begins with the staff. Because of this, we only hire those who are dedicated and passionate about taking care of others. We appreciate your support for us! If you need anything from us, please don't hesitate to reach out. You can reach us by sending a private Facebook message, calling over the phone, or by visiting us in person. Thank you again, and have a great rest of your day. Shawn - Digital Marketing


4.0
November 14, 2018
Anonymous - Loved one of resident/client

My parents are both at The Haven at Springwood. The Staff are very friendly and compassionate in taking care of their progressing needs. Dad's Parkinson's disease will be a challenge for all and they treat him with dignity as they help with his daily needs. I would certainly recommend this facility to others.

Response from Haven at Springwood

November 15, 2018

Thank you for taking the time to rate The Haven at Springwood four-stars. It is good to hear that your expectations have been met so far. We know the challenges of Parkinson's Disease, and we are happy to know that we have treated your father with dignity. We firmly believe that to provide the best care we need the right staff and leadership team that have a passion for helping others. We are ecstatic to hear that the hard work we put into our staff has been noticed. If you have any questions or need additional support, don't hesitate to reach out. You can reach out through Facebook message, phone, or in person. Thank you and have a great rest of your day. Shawn - Digital Marketing


4.0
November 12, 2018
Anonymous - Loved one of resident/client
The Haven at Springwood

I am glad we chose The Haven at Springwood. It is a nice clean facility and the staff are friendly but I do have issues with them abiding by the Level 1 personal care as was outlined when admitted, as the caretakers are not following through with this level of care on a daily basis. Also their cost since admitted in March of 2017 has increased in November 2018 to $131.00 more a month.

Response from Haven at Springwood

November 14, 2018

Hi there, my name is Shawn, and I work at the Milestone Support Center (located in Vancouver, WA). Thank you for taking the time to write this review and rate The Haven at Springwood four-stars. We are glad to hear that you and your family are happy with the decision of choosing The Haven at Springwood for your loved one. I will send a note to the community and regional leadership team about the problems you are facing. If you have any questions or concerns, please don't hesitate to reach out to us either through Facebook message or phone. Thank you again and have a great rest of your day. Shawn - Digital Marketing


2.0
November 11, 2018
Anonymous - Loved one of resident/client
Short staffed

Short staffed. The staff that was available did not do their jobs in a professional & efficient manner. Lack of staff communication with the patients. The meals were good most of the time

Response from Haven at Springwood

November 15, 2018

Hi there, my name is Shawn, and I work at the Milestone Support Center (located in Vancouver, WA). The experience with staff members and communication with residents do not match the expectations that we set for our communities. I have gone and forwarded this review to our community and leadership team. I know that a Resident Council Meeting happened yesterday (11/14) so that residents and families can express concerns that they have. Our community leadership team takes these and Resident Council meetings seriously. Please private message us through Facebook if you wish to provide additional information about your experience. I can then provide the information to the correct individuals. Thank you again and have a great rest of your day. Shawn - Digital Marketing


5.0
June 28, 2018
Anonymous - Toured community

We had a very engaging tour with [Name removed]. She greeted the residents by name and made us feel very welcomed. The facility was very lovely and inviting. There were multiple places for residents to engage one another. We had an opportunity to see many residents engaged in activities. We saw the majority of the facility and had all of our questions answered. The smaller room was adequate in size and had a very nice sized bathroom. I like the variety of activities available. The dining room was large and they use assigned seating. We encountered many staff which were friendly and very personable with the residents.


5.0
May 3, 2018
Anonymous - Toured community

Investigating places for my mother. Had a great tour of the Haven at Springwood: saw 2 rooms, spoke with staff and patients; all very friendly. Marketing Director very friendly and helpful. Facility clean and bright. Very impressed.


5.0
February 11, 2018
Anonymous - Toured community

This is a beautiful facility, warm and welcoming as were theTeam who took me on the tour. The clients appeared at ease and content, and the unit that was available was just lovely. Since it was not a secured facility, it was not a fit, but they suggested other options, which we will be looking into shortly. Wonderful experience!


3.0
February 10, 2018
Anonymous - Toured community

The services offered are at par with most re laundry, food, activities, cleaning etc. Rooms were smaller than some. Bathrooms were large. Rent is okay but the level of care and how they will assess that can be very costly here and not enough other pluses to warrant the rent just because a newer facility. The facility is clean. But we did not really see residents moving around like we did in other places. This is a multi-level facility so mom will need to be comfortable with that. The halls are so big that it takes away from room size and angles are confusing. The halls were almost too wide and not enough seating in visiting areas. Almost too much of a clinical look. The dining room was nice and menu looks adequate. I dont think there were enough positives to offset the small room size. There are so many open spaces with no purpose. Would have been better to put more of that space into the rooms. I was told the hallways are like that so that 2 people can pass easily, but I never thought that a problem in other places. And it was one of the higher priced facilities. They pointed out during our pre meeting that they have lots of chairs for residents to sit if they need to take a break while walking. But I saw some chairs but certainly not enough. I think all the wideness and open space could be confusing to some elderly persons. It was almost like they werent finished decorating. This is a newer facility but that is probably its biggest plus.


4.0
May 17, 2017
Anonymous - Toured community
Verified Review
Knowledgeable tour guide!!

I toured The Haven at Springwood. I had a good tour, the person that took me around was friendly and helpful. The place was clean and maintained well. It was a good experience to tour, but not the best fit for my mother.


3.0
January 26, 2017
Anonymous - Toured community
Verified Review
Friendly Tour

I had a good tour of this community, everything went well. This is a nice community, and from what I saw they do a good job with the cleanliness of the facility. The staff was courteous, and friendly. I would recommend the assisted living portion, but not the memory care portion.


2.0
January 18, 2017
Anonymous - Loved one of resident/client

It is a very nice place from looks, but is severely under staffed and disorganized. The help always seems overloaded and overwhelmed but the daily operations. Many daily services are often left undone (bed making, cleaning, personal showering), due to the lack of help. Also dietary orders from physicians go unfollowed as they can not make people follow them, IE: a diabetic can eat anything on the menu with no one monitoring their diet order.

Response from Haven at Springwood

April 26, 2017

Hi, I'm Katie, I work at Milestone Retirement's support center. Our operations team is working diligently to bring new improvements to The Haven at Springwood, and your feedback helps immensely. I've shared your feedback with the Regional Director of Operations for further review. Thank you again, Katie - Digital Marketing - Milestone Retirement


4.0
January 6, 2017
Anonymous - Toured community
Verified Review
Clean nice place!

The Haven at Springwood was a very nice place to tour. It was definitely a hard choice to make. The place was very clean and well maintained. The tour guide was on time, very friendly, and knowledgeable.


1.0
December 9, 2016
Anonymous - Loved one of resident/client

Used to be a fantastic place but new ownership has ruined it. The food is terrible. They give you a better meal when you visit than you actually get when you live there. They have also cut down the number of aides to assist those that live here. Sometimes we wait over an hour after hitting the call bell. Activities is great and provides alot of different activities.

Response from Haven at Springwood

April 26, 2017

Hi, I'm Katie, I work at Milestone Retirement's support center. I'm sorry to hear that you had a negative experience at Haven at Springwood. I can assure you that our operations and dietary are working very hard to improve The Haven at Springwood's programming. We'd love for you to come back to the community and see our changes as we continue to improve our service. Thank you, Katie - Digital Content - Milestone Retirement


5.0
August 16, 2016
Anonymous - Loved one of resident/client
Verified Review
I Think It's Fabulous

I'm happy with the care this community gives to my mom. They have helped her get comfortable to her new environment. So far they are doing a wonderful job. I think the food is alright and I hope my mom will too. The facility is a beautiful place and they keep it clean for the residents. I would mention this community to family and friends.


5.0
May 31, 2016
Anonymous - Loved one of resident/client
Verified Review
Very Nice Place

We have no complaints about this community. We are happy we chose this one. The staff is very friendly. The place is very clean. They are currently revamping their activities for the residents which is awesome. We have eater here several times and the food is very good. Overall we would recommend this community to anyone.


Frequently asked questions about Haven at Springwood

Haven at Springwood offers Studio, 1 Bedroom and Semi-Private. Learn more.

Haven at Springwood has received an average review rating of 3.98 based on 20 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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