HarborChase of Huntsville

The quality of the food is good, and the chef is great, but the food is not plated properly for memory care patienst. They do something monthly with the activies, but it's not enough. Overall, they have been amazing. The facility is nice, and they have been doing upgrades. My loved one is safe, and the community is clean. They do an oustanding job of communicating and keeping me well informed.

What we really like about HarborChase of Huntsville is the staff team - they communicated very well and offer a lot of activities. Based on our experience we would recommend this community to other families.

The food is much better, than the nursing home. The food is good. enjoys the activities. events for holidays-friends and family can join. entertainment and food was good for friendsgiving. Glad that loved one is at HarborChase.

HarborChase of Huntsville: they're doing okay. Nothing is ever perfect in homes like these, the only thing here is their turnover and so forth. We've actually put my mother in hospice and I think that will take care of some of our problems. Some of our problems were regarding medical-type things that we got straightened out. HarborChase were making decisions that we were left out of, but I believe we've gotten those things resolved and she seems to be doing fine. We believe that hospice will take care of her immediate medical needs. On a positive note: they've been responsive to our needs whenever we needed something. They typically respond pretty rapidly when we call. I would tell others that you have to mange it; you can't just put an elder in a place like this and think everything will be taken care of. You need to be there as an advocate in making sure they have the care they need. Based on past experiences with my in-laws, as you go up and down the scale your involvement needs to be a lot more, especially when someone goes into assisted living. Yes, you're paying for the assistance, but you still need to be involved, and that goes for any place that you choose.

Thanks to HarborChase of Huntsville for a wonderful community with amazing food. I’m so thrilled to give them 5 stars.

We do not know about much about the activities since we aren't able to really visit during the week but they did have a lovely Thanksgiving and Christmas dinner. Also our loved ones lead care givers is very nice and always makes sure we have a way to get ahold of our loved one

During the time our loved one was there it was a blessing

Finally got to see my Mom ([name removed]) today at 2:30 pm, receptionIst was great had to mask up as requested thank u Really appreciate your staff wanted to let you know [name removed] Thank you guys

We visited the memory care at Huntsville Harbor Chase last week & found the director, business office, & memory care managers of this facility to be unfriendly, secretive, & disrespectful of our rights & our family’s privacy. They weren’t able to manage the conflict, so they called in the police. At one point during the day, the employee in memory care came directly to our table & he proceeded to YELL his directives. This was rude, disrespectful, & upsetting to our family living there. This behavior from management was unacceptable. I also want to say that personnel have been negligent in communicating “house rules” & slow to respond to my inquiries about getting involved with loved ones’ care. The nurses & care givers’ do a good job there. They are friendly, prompt with their attention, & have gone the extra mile. We enjoy seeing them & appreciate their work.

The exterior of the facility needed some TLC. The staff were friendly and the place seemed nice. I feel it is over priced compared to other places in the area.

the Activity Director is unpleasant. The activity levels have went down. Every time i visit,residents are stuffed together watching cartoons. My Mom has been there a month,no pictures in her memory box,and her name is not even on the door. CNA's are always pleasant, thats the good part.

We toured this community for my mom's care.The staff was helpful with the answer the questions we had. The community was clean and they offer a nice menu of healthy meals. Activities are available for the residents who want to participate. We would recommend that the families tour this community for the care of a loved one

The staff are thoughtful, friendly and caring. They are great at encouraging mom to participate in the numerous activities they offer. The second and third floors are for assisted living. The first floor is for memory care. She enjoys Sunday services and playing bingo. She is making friends . The food is good and they offer plenty of choices and good portions. The community is very nice inside and out. I would recommend this community.

This place is absolutely the best of the best and I could have not chose a better community to look after my mother. The staff are excellent and have made the transition with moving my mother in run very smoothly. She is loving the activities and has had no complaints about the wonderful meals the chef serves throughout the week. I would highly recommend this place to anyone interested.

Harborchase is beautiful! Everyone, and I do mean everyone, who worked there spoke to me during my tour. Bright, clean, fresh. Lots of activities for the residents.

We toured this community for care. We did not like that it was over price for the care. The staff was nice and friendly and able to answer the questions we had. The menu look appealing. The activities are offer to the residents. We would suggest that families tour this community for care.