Madison at The Range

It was a perfect for for my loved in. Plenty of space for walking. A little putting area surrounded by a sidewalk right outside his door. The staff was warm and welcoming. There was someone who worked at his previous residence there and she remembered my dad and was happy that he'd be there. The price lock option was convenient as well as the on site pharmacy option.

Very clean environment and professional caring staff. Everyone goes above and beyond to take care of all residents wants and needs. Plenty of activities to keep all engaged and entertained. [name removed] is wonderful and can answer any questions you might have.

You can feel the love and compassion that these associates have for seniors. This is a fantastic place to move your loved one in. I would highly recommend. The food, care and activites are amazing. My grandma loves living here!

Don't put your loved one here. Staff is constantly changing. If they can't treat their employees well enough to stay that is a clear indication of patient care. My mother was sent out to the hospital after a fall requiring stitches. She was sent out early in the morning, returned to the facility that afternoon. When I went to see her she was asleep in the bloody sheets she was found in that morning. Zero care at this place.

I would definitely recommend the facility. Everyone has been so helpful as my mom is working through her adjustment to her new home. It's so bright and cheerful throughout and that is reflected in all who work there. We had a unique experience in that my mom was originally in assisted living for a week before having to be hospitalized and then rehab for a month then into Memory Care. It's been a better transition to Memory Care because of all the great help and support provided which we now realize was needed. I would add there needs to be more communication when first moving in. We were not aware of some of the expectations - nothing extreme but would have be good to know (example need to provide toilet paper, learning who to call for what information, her weekly schedule for laundry). Being in Memory Care it's a challenge to get details from Mom and having some of this information would help us help the staff. My mom has had a difficult time adjusting and the patience the staff has shown is so reassuring. We appreciate all they do for our mom and the others every day.

They have been going through a lot of administrative changes at The Range. Getting payments processed, getting credits etc. has been a challenge. They have hired someone new but we have not met them yet. I would say that has been the biggest problem on our end so far.

My problem/worry is that the overhead staff has changed two or three times and they do not communicate at all. I can't seem to get a monthly statement and when I do it's a system that even my bookkeeper can't follow. We are very aggravated over the constantly rising price, even though we had a written agreement. We will have to meet with them after Christmas and if it is not resolved, we will have to move my mother to another place. That would be sad as she likes where she is

We picked this community because of the courtyards, windows, and visibilty of the outdoors, which allowed the residents to go in and out. It would be nice if, they offered more activities that are not religious, and more activities that engage with verbal behavior. Sometimes they are undersatffed, so there is an issue with maintaining staff. The staff that does the day in and out caregiving is kind.

We chose Madison at The Range because it came recommended to us. They were responsive and when I went to tour and talk to them I really liked what I saw and what I heard. The meals that they serve are chef prepared and they are very good. Whenever I go in and she is cooking it smells amazing. My loved one is in a shared room, but the way it is set up it is almost like he has his own room. I think it is a wonderful place and I would highly recommend them to others looking.

We chose Madison at the Range because it has a lot more care for dementia residents and she was declining, so we needed to get her in a facility that had more care. She is in a private room here. The staff members have been really really good to us and I would recommend to others.

The activities director was very nice, and I liked that the facility itself was very nice. The staff members I would speak with were nice but the care takers at the community were not very nice.

I know my loved one is well taken care of at Madison at The Range . You won't have to worry about your loved one being here. Although it is expensive it is well worth it.

I think this facility is best for memory care like dementia or Alzheimer's. The rooms were nice in size and plenty of storage space. The food was good and they offered a great variety. I would recommend this facility for older memory care patients.

It depends on the condition of the person going there, Most of the residence there seemed happy with the community. The room's size was great and the food was ok. I would recommend this based on the person's condition.

I have been disappointed with our experience with this facility, particularly the leadership. There were some very caring people there and the rooms were nice, but my mother fell multiple times. 2 times, she called me to call the nurse. Once resulted in stitches.