Country Cottage Huntsville

Our family had an in person tour with Country Cottage Huntsville and we found the tour experience to be very informative and they had a smaller number of residents which we also liked. However this location was just not as desirable for us.

My mother was a resident at Country Cottage Huntsville.. What I would tell other families looking into this facility is that it is understaffed and the staff that they do have is woefully undertrained. Most (though not all) of the staff act as if they are doing the residents a favor by being there as opposed to showing any kind of caring or at least treating the residents professionally. The meals are awful and not adequately nutritious. An example of one dinner that my mother had while here was a hot dog on a cold bun with Ruffles potato chips. I would absolutely NOT recommend this facility, but would encourage anyone looking for a safe, caring environment for their loved one to steer clear of this place completely.

It's an excellent place for your loved one and a great value for the money. They do everything well, really; nothing that needs improvement comes to mind right now.

The staff's friendliness is what is so appealing. My family member smiles and hugs the staff every time she sees a staff member. The management and staff have been quick to address concerns, and they keep me informed of all circumstances of my family member.

I would encourage you to look at other communities before deciding on this community, to make sure it is the right fit for our friend. The director was great at the beginning and was able to get our friend in quickly; however, it has gone downhill. There has been no communication about the pipes bursting, and other issues within the community. Our friend has only complained about the food. The food needs to be softer for the residents to be able to eat. I was under the impression that the community would take the residents out for lunches and dinners and activities, and now the residents have given up in asking for this as it hasn't happened. I wouldn't put another loved one here due to the lack of communication, food, and other concerns we have.

Our family had an in person tour and I liked the director at Country Cottage, but the facility was too small and much more dated and tired. There did not appear to be a lot of activities and the rooms and closets were very small.

I didn't care for the facility as much as others we looked at. The dining room looked small and not as nice. The facility consisted of four buildings that weren't connected to each other, with walkways that were hard to traverse with a walker. They used a pullcord system for residents to call for help, and we preferred a pendant system. I thought the staff were really nice though.

Overall, its good. The facility is clean. The staff are attentive. Our complaints would be lack of staff. And the food is atrocious. That's not necessarily their fault. They lost their cook around the same time my loved one came in. But we're talking cold sandwiches, takeout pizza, and takeout breakfast. They've basically been piecing together meals since November. They have this elaborate menu on the wall that's very enticing and makes it look like people will be well fed. But that's not the case.

My loved one was well taken care of. Like all places, they were having a little bit of a staffing shortage, which is not their fault. Though It did put a strain on the ones who were there, they were always very pleasant. I was very impressed with the facility as well. It's an older building, about 20 years old, but they have kept it up very well.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. We did not feel rushed at all and they took their time with our family. I would recommend touring this community

The community itself was very clean, and the care services were excellent. The activities were limited at the time our loved one was there due to covid but they did have music which was nice, we also thought the value was excellent.

High staff turnover. Activities often in another building. Mom complains food is bland. Long term homemakers are very good and extremely caring. I can’t say enough good things about people who devote their lives to caring for the elderly. I am able to sleep at night knowing my Mom is safe and her meds are managed.

The staff are nice. Mom seems to be happy with the food. They keep the community clean. We like the setup of the community. It is small buildings with six to eight residents and they share a dining room. I would recommend this community.

I toured this community when we were looking for a place for my father. The staff was friendly and the community was clean. We ultimately decided to move elsewhere but they left a good impression.

My loved one is doing good since the move to Country Cottage. The staff have been very helpful and friendly. The community well maintained and clean throughout. The community offers a variety of activities for the residents to enjoy.

Country Cottage offered a very beautiful community. It was very well kept and clean throughout. They staff were very competent and were all able to answer my questions and concerns. They shared the menu and activities schedule and they had a variety offered for the residents

Quaint facility with nice staff. This is great if you are looking for a smaller feel community.

It's going pretty good. It's pretty clean. The staff is all friendly. They complain about the food a lot, but I have never tried it myself. They have all different activities. It works out pretty well, and I liked the location.

Toured two weeks ago. It would meet our needs. Acceptable.also toured Madison retirement village and brook dale place. Found these 2 acceptable. Will be touring harbor chase on may5. The one that doesn't meet our unique is gardens of Madison. Thanks for your input and concern. You're great!

I was very impressed with the kind, caring personnel at Country Cottage. Each staff member took time to listen to my questions and provide good information. I also noticed that they spoke to any resident they saw, calling them by name and asking about them personally. The facility was extremely clean and nicely decorated - very comfortable. I feel good about moving my Mom to Country Cottage and know she will enjoy her new friends and home very much.