Overall, its good. The facility is clean. The staff are attentive. Our complaints would be lack of staff. And the food is atrocious. That's not necessarily their fault. They lost their cook around the same time my loved one came in. But we're talking cold sandwiches, takeout pizza, and takeout breakfast. They've basically been piecing together meals since November. They have this elaborate menu on the wall that's very enticing and makes it look like people will be well fed. But that's not the case.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Overall, its good. The facility is clean. The staff are attentive. Our complaints would be lack of staff. And the food is atrocious. That's not necessarily their fault. They lost their cook around the same time my loved one came in. But we're talking cold sandwiches, takeout pizza, and takeout breakfast. They've basically been piecing together meals since November. They have this elaborate menu on the wall that's very enticing and makes it look like people will be well fed. But that's not the case.
My loved one was well taken care of. Like all places, they were having a little bit of a staffing shortage, which is not their fault. Though It did put a strain on the ones who were there, they were always very pleasant. I was very impressed with the facility as well. It's an older building, about 20 years old, but they have kept it up very well.
We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. We did not feel rushed at all and they took their time with our family. I would recommend touring this community
The community itself was very clean, and the care services were excellent. The activities were limited at the time our loved one was there due to covid but they did have music which was nice, we also thought the value was excellent.
High staff turnover. Activities often in another building. Mom complains food is bland. Long term homemakers are very good and extremely caring. I can’t say enough good things about people who devote their lives to caring for the elderly. I am able to sleep at night knowing my Mom is safe and her meds are managed.
The staff are nice. Mom seems to be happy with the food. They keep the community clean. We like the setup of the community. It is small buildings with six to eight residents and they share a dining room. I would recommend this community.
I toured this community when we were looking for a place for my father. The staff was friendly and the community was clean. We ultimately decided to move elsewhere but they left a good impression.
My loved one is doing good since the move to Country Cottage. The staff have been very helpful and friendly. The community well maintained and clean throughout. The community offers a variety of activities for the residents to enjoy.
Country Cottage offered a very beautiful community. It was very well kept and clean throughout. They staff were very competent and were all able to answer my questions and concerns. They shared the menu and activities schedule and they had a variety offered for the residents
Quaint facility with nice staff. This is great if you are looking for a smaller feel community.
It's going pretty good. It's pretty clean. The staff is all friendly. They complain about the food a lot, but I have never tried it myself. They have all different activities. It works out pretty well, and I liked the location.
Toured two weeks ago. It would meet our needs. Acceptable.also toured Madison retirement village and brook dale place. Found these 2 acceptable. Will be touring harbor chase on may5. The one that doesn't meet our unique is gardens of Madison. Thanks for your input and concern. You're great!
I was very impressed with the kind, caring personnel at Country Cottage. Each staff member took time to listen to my questions and provide good information. I also noticed that they spoke to any resident they saw, calling them by name and asking about them personally. The facility was extremely clean and nicely decorated - very comfortable. I feel good about moving my Mom to Country Cottage and know she will enjoy her new friends and home very much.
I was very warmly greeted by all even the residents. Really enjoyed talking to the RA, Tracy. she was very helpful and informative. This may be the place for Mom. We will let her decide but I liked it.
We talked to a couple of different communities and the admission person for Country Cottage was just fabulous. They really went above and beyond to make us feel comfortable and make sure it was the right fit. They even made an extra trip to just make it that much better. The food looks excellent and the rooms are very nice. The rooms are kind of setup like a hotel room. We are very pleased with Country Cottage and would recommend them to anyone.
My wife visits 3 or 4 times a week for lunch and dinners, the food is horrible. Sometimes you can't recognize what it is. The support staff doesn't seem to like their jobs, with the exception of one or two employees. On one visit I saw 5 employees in a lounge watching a video, one person was sleeping. When I asked about the soap opera they were watching I was informed by a friendly staff member that it was a training video. When they emerged from the lounge area they had their arms crossed across their chests. If their frowns had gotten any worse they would have been stepping on their bottom lips. This industry has high turnover and you can tell when someone does not like their job. If your employees aren't happy it will trickle down to the people who are paying to live there. The residents seem starved for interaction and attention. There are two scheduled trips a week, Tuesdays for shopping and Fridays for a meal. The van that transport the residents has been either in need of repair or the driver was sick and so 3 trips have been cancelled. Maybe I'm too picky but there is a lack of happiness because the majority of the staff is unhappy to be there, there is very little interaction between the staff and their residents. There is no hobby or craft room for residents. We've also have had some trouble understanding extra charges that we hope to work out with the Country Cottage. It can be hard to get ahold of someone in the office. We've had to request the staff retrieve our loved one for outings, and hope that becomes policy. The residents need to be reached out to and reminded about activities and outings. When you walk in, I hate to use this word but it's "dead." No one is ever outside walking around, there are grounds but from what I've seen it seems the staff prefers residents to stay in their rooms. It takes a trained individual to be able to assess the residents' needs and if new hires can sleep through training videos without repercussions it just doesn't even look right. If something we requested was not taken care of it seems the blame is passed rather than the issue being resolved.
See what the neighborhood has to offer and what’s nearby:
To reach a resident at Country Cottage Huntsville call: (256) 880-1101
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.