Freedom Square of Seminole, a CCRC

for a local A Place for Mom advisor

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18 Reviews

• (12)

  A Place For Mom

• (6)

  SeniorAdvisor.com

The community is kept pretty clean, we have had no issues with the cleanliness or the friendliness of the staff members. She moved in right before COVID hit which has affected some things, and at that time it switched management. They have not really been as communicative as they should be with a lot of things. She feels that she has to go out of her way to ask questions which is frustrating for her. They need to be more aware with how they communicate with the residents who have been there for longer and the more newer residents. The food they have does not offer a big variety of food choices or how it is cooked. Some of the food may be to spicy. The rooms are very nice, her room is more than adequate.

This place is horrible . I went to visit my mom , her room smelled of old urine like it hasn’t been cleaned in days. My mother who wasn’t able to feed herself was left alone with a plate of food in front of her and no-one cared to check on her. The staff made me very uncomfortable they kept asking me if I’m ready to leave . Met a woman there who was visiting her husband , the poor woman was crying because she couldn’t get these lazy woman do anything. My mother was elderly and sick but she died at this facility of neglect . Her legs turned black from knees to toes in 3 mos They wouldn’t let me speak to her when I called . I complained to [name removed], the manager but it went nowhere . If you care about your loved one don’t sent them to Freedom Square.

Love the entire facility. The only drawback was the price. We still need to compare with the others, but it seems very high. This would be an insurmountable hurdle since my mother's assets are limited.