Regal Palms

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

My parents are currently at Regal Palms. They used to love it, but in the last several months things have gone down hill FAST. Of particular note the meal service has changed dramatically. They used to have a choice of 3 different entrees at night, now it is one, and more often than not, that one is inedible. A lot of the reviews I read mentioned how good the food and food options are - that is no longer the case. I've tried to call and write to their Corporate offices, but no will will talk to me or response. When Management doesn't care, care goes down.

Great tour guide [name removed] she listened and understood and showed me exactly wha I needed to see. She made me feel much better about this difficult task. The Palms campus has everything my parents will need in different care levels so they can stay close, get the care and still feel independent. It’s my number 1

My parents are currently at Regal Palms. They used to love it, but in the last several months things have gone down hill FAST. Of particular note the meal service has changed dramatically. They used to have a choice of 3 different entrees at night, now it is one, and more often than not, that one is inedible. A lot of the reviews I read mentioned how good the food and food options are - that is no longer the case. I've tried to call and write to their Corporate offices, but no will will talk to me or response. When Management doesn't care, care goes down.

Very nice. Clean. All of my questions were answered. "Whole foods diet with focus on local, organic and sustainable ingredients." "We incorporate the Montessori approach ... to best discover the treasures within each resident." Hands-on activities. [Name removed] was well-prepared for my tour. Medical offices on the campus so no bus rides to distant doctor's office.

My mother in law hated losing her independence, but loves Regal Palms. She is proud to have company come visit her there and share in the wonderful food. We are happy with all of it!!! She has met many wonderful helpful friends there.All in all a great experience

This community was decent for the most part. The people were very nice and very helpful with everything and all the questions that we had. They did not offer the memory care that we were looking for and they were very expensive.

Seems very nice and is least expensive of the places we visited.

My parents are doing great. My mom likes that she is safe here and my father is getting use to the new environment. They are enjoying all the good meals that is made. They are participating in the activities like concerts and my mom enjoys walking her dog, there is about 27 other pets here. The staff are wonderful with them. My parent's have a beautiful apartment, it is very clean and you don't smell anything. It's like your going into a 5 star hotel.

I had to make the decision to move Mom in a hurry and from the moment I contacted Regal Palms its been great! The staff has given Mom extra attention since she's moved in just to make sure this is an easy transition for her. Originally we had a studio apartment for Mom and quickly learned that the space was just too small. The community was able to accommodate us quickly and get her in a 1 bedroom instead which was a blessing! Mom really enjoys the food and has even made some lady friends since moving in! Most of the time I can never get a hold of her until after dinner because she's busy socializing outside of her apartment. I am very happy with Regal Palms and their staff and would most definitely recommend!

They are fine just the way they are, and I would not change a thing. There is no room for improvement and I give the staff, and the facility five stars.