Good so far. We haven't been here very long, so my mom's still getting used to things. Very friendly and helpful staff. We picked this community because of the value, location, layout - everything in building is easy to find. Rooms are big.... Read more
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Review Score
81 reviewsOut of 10
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A Place for Mom has scored Elison of Niles with 9.5 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Elison of Niles has 81 reviews with an average "overall experience" of 4.3 out of 5.
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Good so far. We haven't been here very long, so my mom's still getting used to things. Very friendly and helpful staff. We picked this community because of the value, location, layout - everything in building is easy to find. Rooms are big.
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Response from Elison of Niles
November 28, 2023Thank you for sharing your initial experience with us here at our community. It’s wonderful to hear that your mom is gradually settling in and that our team has been friendly and helpful during this transition period. We take pride in ensuring a welcoming environment for all our residents. We’re delighted to know that our community's value, location, and user-friendly layout have met your expectations. We believe that ease of navigation within the building contributes significantly to a comfortable living experience. Moreover, we're thrilled that you find our rooms spacious, offering the necessary comfort and space. Should you need any assistance or have further questions, please don't hesitate to reach out. We're here to ensure your mom feels right at home!
The staff members are very friendly as well as helpful. The people are friendly but not welcoming. There are numerous different activities every day. You can usually find something that interests you.
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Response from Elison of Niles
October 14, 2023We appreciate your feedback! Based on the details you provided in your review, we would like to speak with you at your earliest convenience. Please send an email to Maria Drosos, Executive Director, at mdrosos@elisonlife.com. Thank you.
I am currently a resident at Elison of Niles and things have been very good for me at this facility. The staff and residents are very welcoming and friendly towards other residents and our family members. The move in was very smooth and accommodating, with an elevator available for my own use. The meals are fresh and a good variety. The activities are well run and fun. I would recommend Elison of Niles as a good Independent Living Senior Home.
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Response from Elison of Niles
September 17, 2023Joan, we are delighted to hear that you have had such a positive experience during your time at Elison of Niles. Our commitment to creating a welcoming and friendly environment for both residents and their families is at the core of our mission. It's great to know that your move-in was seamless and that you've been enjoying our fresh and diverse meal options, as well as our enjoyable activities. Your recommendation means a lot to us, and we're honored to have you as a resident in our independent living community. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. Your comfort and well-being are our top priorities.
[name removed] Culinary Director at Elison of Niles, has made a noticeable difference in the variety & quality of our meals. He listens to residents’ suggestions & strives to implement them in the menus. I often write comments about the excellent service & the satisfactory yet improving food. He is serving more varieties of heart healthy fish, recently adding snapper & trout. Beef is on the menu at least once a week. Fresh seasonal fruit is most welcome at breakfast & as dessert at supper, as are the apples & oranges available most days. Thank you, [name removed].
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Response from Elison of Niles
September 12, 2023Thank you so much for your kind words and for taking the time to share your appreciation for Elison of Niles' Culinary Director. We're delighted to hear that he has had such a positive impact on the variety and quality of our meals. Our Culinary Director's dedication to listening to residents' suggestions and implementing them into our menus is truly commendable. We're thrilled that you've noticed the improvements in our food offerings, including the addition of heart-healthy fish like snapper and trout, as well as the regular inclusion of beef and fresh seasonal fruit. Your feedback is invaluable, and it's our pleasure to provide you with excellent service and a dining experience that satisfies and exceeds your expectations. If you ever have more suggestions or comments, please don't hesitate to share them with us. We're committed to making your dining experience at Elison of Niles exceptional. Thank you again for your kind words and for being a part of our community.
From the moment we stepped into Elison's entrance, we were met with nothing but kindness, compassion, and reassurance. [name removed], our sales coordinator who we worked directly with, was very knowledgeable and quick to respond to questions. She introduced us to much of the staff, and after moving in, has ensured that my mother is welcomed and feels at home. Elison is a handsome property with great amenities, delicious food, and wonderful service. My mother's unit is in excellent condition, and she feels right at home.
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My experience with Elison of Niles has been great! The staff and residents are friendly and easy to work with. The food and activities are enjoyable. I would recommend the community to others for their loved ones.
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We were excited about Elison of Niles originally. But after moving in, we're disappointed. They said they would assign a buddy at first to help get the resident acclimated, which they never did. It seems like they're nickel and diming us, and there are hidden costs. They charge you to change a light bulb. If you're sick, they charge you per meal to bring meals to your room. They even charge you to pick up a meal and bring it to your room yourself. The elevator was broken for over a month. The apartment is nice, and maintenance requests have been handled. But it doesn't look like housekeeping is doing very much. Overall we're disappointed.
I loved the spacious foyer where residents can gather and they also have live entertainment every week. There is someone at the front desk 24/7, plenty of parking outside and the employees are really nice. Residents I met are also very friendly and seem very happy. Location is also near the shopping area other stores and very accessible to highways. I enjoyed my tour and if later on I will decide to move this place is at the top of my list.
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I’ve been happy since I lived here last year. I like the food, the residents have been very friendly. I found my good friend who motivates me to go thru the day. I enjoyed staying in the atrium and participating and watching the activity’s offered daily.
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Ive been here for about 5 weeks now and i feel like i jave been living here for years. Most people are nice, the staff is all nice, the food is a lot better than it was when I came here. They keep the placw very clean.
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Elison of Niles is a place I would recommend to my friends. For me, the staff are excellent. Food is also excellent, no problem in that category. The facility offers what i was looking for. There is always somekne to attend to you when you have questions.
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Elison of Niles is a very nice place to live. Staff are helpful and accommodating. Residents are all friendly, they will always ask how I am doing with a smile. I will recommend this place to my friends.
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The two ladies that we dealt with when inquiring about Elison were very nice and helpful. The staff members that I have encountered have been very friendly and welcoming. This was not an easy move especially for my mom because she and my dad were at their former place for almost 50 years. However, I think it was a good choice for my parents. It's so much nicer than the apartment they were renting and has 2 bathrooms. My parents have a one-bed with a den and it is by far the most spacious we had seen for the money. It was also one of the only places with two bathrooms, which my parents really love. They have a kitchenette with a decent size refrigerator and a small stove so my mom can cook if she wants to, which was important to her. There was also a good deal of closet space, which was important. As far as the food goes, meals are generally good but portions can be on the smaller side depending on the item. Some items are tastier than others. My mom tells me that they are working on improving the meals and do ask the residents for their opinion. Of all the nicer places we visited, Elison offered my parents the most space for the best price. Other places were cheaper but did not offer anywhere close to the space they have or the amenities they wanted.
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This facility is nice and always clean. I've visited a number of times at different times of the day and week and it's always so clean. All areas of the facility including public areas/restrooms/dining. All of them. Everyone has been so welcoming and supportive and a pleasure to be around here. The staff are proactive at identifying care needs that are in the best interest of the residents and communication from them has been excellent. They're the experts and are always on the look out for things. This includes all staff in all departments. The food is good, but they do have limited options for vegetarians. Overall, I would highly recommend this facility to anyone. I would live there myself!
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The activities are great. I picked this place because of the cleaniless of the place, and the friendliness of the staff. The residents seemed to be happy, and gave good feedeback. The experience has been pretty good. They have a shortage of staff n the kitchen area.
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I would highly recommend Elison. I have recommended Elison recently.
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Everything has been great so far. Nice facility, nice people and great caring and wonderful staffing all around.
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Our family had an in person tour and it was a great tour experience, the staff we met with were awesome and so friendly but it was just to expensive for us
Elison of Niles greeted my parents with open arms and were flexible to their needs. Unfortunately my father's care level was above what they service, so we had to move him elsewhere. But my mom stayed and is very happy at Elison. The staff has been very accommodating to all the changes we went though in the first few months. The apartment has everything my mom needs. It's clean and nice, and it even has views of the city. The social aspect has been good for her. She has slowly but surely been starting to engage in activities.
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It's hard when you have to leave your home, but I like it here. It's a nice place. It's clean, and there's a good sense of community. Everybody is pretty friendly. And I think it's a pretty good value.
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See what the neighborhood has to offer and what’s nearby:
Elison of Niles offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Elison of Niles 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (847) 296-0333 to reach a resident at Elison of Niles.
To reach a resident at Elison of Niles call: (847) 296-0333
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.