4450 Old Hamilton Mill Road, Buford, GA 30518
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
Value for cost
We chose Charter Senior Living because of the location, it was closer to home and also we were left to believe that it was a very good place to him to be. But I do not feel that way anymore. I would tell others to just make sure to constantly check in on your loved ones because it takes a long time when residents press their call button. That has been our biggest issue and they also seem to be short staffed.
Their fees are based on what they do for them. She has macular degeneration. They were supposed to help feed her, fill out the meal forms, and they would leave food on a tray and not feed her. She was starving. Some of the staff weren't as nice to her as they could be. She was terrorized to be there. They brought soup to her one time, dinner was never brought to her. This is because no one filled out her menu, if my husband wasn't there she would have starved. They would take her into the lunch room at 11 or 12 at night. This is while the people were laughing at night and doing their jobs, due to her hollering for assistance. They would leave her in her wheelchair during this time. She was tired of sitting in her wheelchair and not what she was supposed to be doing. This is one of the reasons she was scared. I picked this place due to my grandparents being at this community after my grandparents had been there when it was under private ownership. I would not recommend to anyone. They touched her room, but didn't clean the room. Activities including singing, and on Sunday they would be someone to read the bible, and even had bingo. I feel that if we left her there she would have been dead.
I cannot even give this place a rating. My mom lives there and tells me that they have cut down on the amount of food the residents are given. If they have to go to the doctor they have to stay in their rooms for 14 days without seeing anyone. She had a plant that she had for a few years and had it hanging outside. Someone there gave it away. She said that yesterday for lunch she was given 1 chicken leg, and a little rice and beans. She said the food is aweful, and she should know because she is a really good cook. I am trying to get her moved somewhere else. She said the assistants yell at them if they ask a question. DON'T PUT YOUR LOVED ONE HERE.
I wish I could give Brookdale Hamilton Mill ten stars. My mom is in the memory care area and we are so very wonderfully happy with the care she receives at Brookdale. The staff that take care of mom - [names removed] and so many more- are caring, kind, patient and attentive to my mom and all the patients. They look at each patient independently and know their likes and dislikes in food and activities and all aspects of their life at Brookdale and adjust the patients life to what makes that patient happy, comfortable and feeling loved. We are so blessed to have the staff in our mom's and our life. In a situation that can be so hard and upsetting the staff at Brookdale has made it a wonderful life for mom. The facility is clean and the staff is always cleaning up for the patients and the food is very good!
I would not recommend Brookdale of Buford. My mother was there for 7 months and although the individual caregivers are attentive and wonderful, the Administrative staff lacks compassion, and professionalism. They will tell you whatever you want to hear to sign on the dotted line. We were told many services would be available and provided and they were not. Constantly had to fight for simple services that we were told she would receive. Lied to over and over, always unprepared when we requested meetings to discuss situations. Look into other places before you put your loved one there!
My mom has been here about 3 weeks and I'm completely happy with our decision to move here. Everything is great... especially the food!
Cost for diabiates adminisration is too costly
My mother has been at Brookdale Buford since [date removed]. The staff is wonderful and are taking great care of her. The food is wonderful.
While there are many wonderful caregivers working at this facility, there appears to be very poor management and training. They are NOT able/willing to care for some patients until the end of life. We were told we had 30 days to find my mom another place to live the day before she died, so the last days of her life we had to spend looking for another place to care for her.
Brookdale Buford appears wonderful. The food is delicious, the staff are friendly, the facilities are beautiful inside and out, but there is a nasty little secret going on. My mother has had to suffer through sleepless nights 4 times in the last 14 months because Brookdale staff can not get her sleep medication (lorazepam) to her--oddly enough always on the weekends. My family has reached out to Brookdale management each and every time. Managements replies do not even address the real problem-high net profit and expenses controlled by limited and inadequately trained staff. I have been a pharmacist for over 40 years and I know what is happening when that kind of medication is missing. Thank you for this opportunity
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.