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Charter Senior Living of Buford

4450 Old Hamilton Mill Road, Buford, GA 30518

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Charter Senior Living of Buford community exterior
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3 Floor plans
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Annette L - Loved one of resident/client
4.5
Would recommend them to anybody

We loved Charter Senior Living - the sales gentlemen [name removed] and [name removed] were unbelievable to work with and really helped us move our loved one in. We cannot say enough good things about them. The staff were just the nicest, and sweetest individual who were more then willing to assists us with any help. Just like everyone else at times the struggled with staffing but for the most part the staff and aids working stayed on a consistent schedule and always treated our loved one with the upmost respect. They had activities going on all the time on the assisted living side - a lot of musical entertainment. On the memory care side they had activities as well for those who were able to take advantage of them. It was a wonderful experience... Read more

Read all reviews

About the facility Charter Senior Living of Buford

Charter Senior Living of Buford is a purposefully built community designed to provide seniors with a safe and supportive environment where they can age in place. At this community, residents trade in the worries and hassles that often come with living at home for a better, more fulfilled life. Plus, licensed nurses offer 24-hour care tailored to each individual’s needs. Seniors also have access to chef-prepared meals, stimulating activities, and private living options.

Those who opt for memory care receive customized care through the Flourish℠ program, which promotes residents’ self-esteem through five key points:

  • Velocity program — Daily activities and events to keep residents stimulated and engaged.
  • Oshibori experience — A daily, routine activity that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.

Experience the Charter difference at Charter Senior Living of Buford!

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Charter Senior Living of Buford is a community within Charter Senior Living properties. See all Charter Senior Living communities.

Pricing for Charter Senior Living of Buford

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Charter Senior Living of Buford

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Kosher
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Central Fireplace

Recreational areas

Game Room
Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English
French
Spanish

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Art Classes
Cooking Classes

Reviews

for Charter Senior Living of Buford
3.3(60 reviews)
Write a Review

Cleanliness

3.6

Friendliness

3.7

Meals & Dining

3.8

Care Services

3.4

Activities

3.4

Staff

4.0

Value for Cost

3.5

Overall Experience
17
20
9
6
8
Date Submitted
2
5
6
Reviewer
3
33
22
1
Care Received
4
56
1-20 of 60 reviews
Sort by

3.0
Sharon Stephens - Loved one of resident/client
Memory Care
September 8, 2022
I mostly visit on weekends. Usually Sundays.

My friend is in the memory care. The last time I visited, she was in a wheelchair trying to get to a table. She was in a corner, rolling back and forth bumping into a corner. Everyone looked sad and unkempt and lonely. One lady was eating with flies on her plate. I looked around and there was a stack of old games and puzzles, looking dusty. The one caregiver was sitting looking at her phone. Never even looked up. I cried! Pitiful situation!! Get off that chair and phone and interact with the residents. I took my friend to her room to help her to the bathroom, she was already wet and dirty. Her room was dirty and unkempt. We went back to the big room, still no interaction or words spoken until I asked for some water for my friend. I hated leaving her there.

Cleanliness

2

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

5


4.5
Annette L - Loved one of resident/client
Memory Care
August 1, 2022
Verified Review
Would recommend them to anybody

We loved Charter Senior Living - the sales gentlemen [name removed] and [name removed] were unbelievable to work with and really helped us move our loved one in. We cannot say enough good things about them. The staff were just the nicest, and sweetest individual who were more then willing to assists us with any help. Just like everyone else at times the struggled with staffing but for the most part the staff and aids working stayed on a consistent schedule and always treated our loved one with the upmost respect. They had activities going on all the time on the assisted living side - a lot of musical entertainment. On the memory care side they had activities as well for those who were able to take advantage of them. It was a wonderful experience

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
January 27, 2022
Verified Review
My tour review

This community was lovely. The only downfall was that it was on the smaller side and my loved one wanted more people to interact with.


5.0
Vernal - Resident/client
Assisted Living
December 28, 2021
Enthusiastic Recommendation!

We moved here around 6 months ago to be closer to medical facilities and doctors for my wife who was quite ill at the time, I personally needed very little aide or assistance but my wife [name removed] needed considerable assistance which increased each month. She sadly passed away in September after receiving extremely good care in this community, for which I am grateful. We were both impressed by Charter Senior Living. It is a lovely building in a grove of trees which makes it seem out in the country, but is actually really close to any and every kind of shopping and medical need. The building is perfectly maintained and very attractive. The staff has been well trained and professional in their duty, while also friendly and kind. The food is delicious, with careful consideration of dietary needs. The entire community is immaculate and attractively decorated. I am sadly moving, but my family is in the Pennsylvania area. I will miss my many friends here and wish everyone the very best!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
tara tosh - Toured community
Assisted Living
December 21, 2021
beautiful community

I toured this community with [name removed] and it is a hidden gem! The staff are very friendly and the community is clean. The residents look like they are having so much fun with all the activities! I tried the fried chicken, and it was amazing!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
anonymous - Loved one of resident/client
Assisted Living
May 27, 2021
Verified Review
I would not recommend

We chose Charter Senior Living because of the location, it was closer to home and also we were left to believe that it was a very good place to him to be. But I do not feel that way anymore. I would tell others to just make sure to constantly check in on your loved ones because it takes a long time when residents press their call button. That has been our biggest issue and they also seem to be short staffed.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

2


0.5
anonymous - Loved one of resident/client
Memory Care
August 18, 2020
Verified Review
A Sad Life for an Eldery Person

Their fees are based on what they do for them. She has macular degeneration. They were supposed to help feed her, fill out the meal forms, and they would leave food on a tray and not feed her. She was starving. Some of the staff weren't as nice to her as they could be. She was terrorized to be there. They brought soup to her one time, dinner was never brought to her. This is because no one filled out her menu, if my husband wasn't there she would have starved. They would take her into the lunch room at 11 or 12 at night. This is while the people were laughing at night and doing their jobs, due to her hollering for assistance. They would leave her in her wheelchair during this time. She was tired of sitting in her wheelchair and not what she was supposed to be doing. This is one of the reasons she was scared. I picked this place due to my grandparents being at this community after my grandparents had been there when it was under private ownership. I would not recommend to anyone. They touched her room, but didn't clean the room. Activities including singing, and on Sunday they would be someone to read the bible, and even had bingo. I feel that if we left her there she would have been dead.

Cleanliness

3

Friendliness

3

Care Services

0.5

Activities

4

Value for Cost

0.5


0.5
JDavids - Loved one of resident/client
Memory Care
July 1, 2020
HORRIBLE PLACE

I cannot even give this place a rating. My mom lives there and tells me that they have cut down on the amount of food the residents are given. If they have to go to the doctor they have to stay in their rooms for 14 days without seeing anyone. She had a plant that she had for a few years and had it hanging outside. Someone there gave it away. She said that yesterday for lunch she was given 1 chicken leg, and a little rice and beans. She said the food is aweful, and she should know because she is a really good cook. I am trying to get her moved somewhere else. She said the assistants yell at them if they ask a question. DON'T PUT YOUR LOVED ONE HERE.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
Angie Persyn - Loved one of resident/client
Memory Care
February 28, 2020
I LOVE BROOKDALE HAMILTON MILL!!!!!!

I wish I could give Brookdale Hamilton Mill ten stars. My mom is in the memory care area and we are so very wonderfully happy with the care she receives at Brookdale. The staff that take care of mom - [names removed] and so many more- are caring, kind, patient and attentive to my mom and all the patients. They look at each patient independently and know their likes and dislikes in food and activities and all aspects of their life at Brookdale and adjust the patients life to what makes that patient happy, comfortable and feeling loved. We are so blessed to have the staff in our mom's and our life. In a situation that can be so hard and upsetting the staff at Brookdale has made it a wonderful life for mom. The facility is clean and the staff is always cleaning up for the patients and the food is very good!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
anonymous - Loved one of resident/client
Memory Care
December 27, 2018
Brookdale of Buford

I would not recommend Brookdale of Buford. My mother was there for 7 months and although the individual caregivers are attentive and wonderful, the Administrative staff lacks compassion, and professionalism. They will tell you whatever you want to hear to sign on the dotted line. We were told many services would be available and provided and they were not. Constantly had to fight for simple services that we were told she would receive. Lied to over and over, always unprepared when we requested meetings to discuss situations. Look into other places before you put your loved one there!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
Debi Rohr - Loved one of resident/client
Memory Care
December 13, 2018
Verified Review
So happy here

My mom has been here about 3 weeks and I'm completely happy with our decision to move here. Everything is great... especially the food!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
November 18, 2018

Cost for diabiates adminisration is too costly

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
Deholetx - Loved one of resident/client
Memory Care
September 22, 2018
Great place

My mother has been at Brookdale Buford since [date removed]. The staff is wonderful and are taking great care of her. The food is wonderful.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
anonymous - Loved one of resident/client
Memory Care
April 17, 2018
Do not recommend!

While there are many wonderful caregivers working at this facility, there appears to be very poor management and training. They are NOT able/willing to care for some patients until the end of life. We were told we had 30 days to find my mom another place to live the day before she died, so the last days of her life we had to spend looking for another place to care for her.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.5
Kathi Mills - Loved one of resident/client
Memory Care
March 20, 2018
Nasty little secret at Brookdale Buford

Brookdale Buford appears wonderful. The food is delicious, the staff are friendly, the facilities are beautiful inside and out, but there is a nasty little secret going on. My mother has had to suffer through sleepless nights 4 times in the last 14 months because Brookdale staff can not get her sleep medication (lorazepam) to her--oddly enough always on the weekends. My family has reached out to Brookdale management each and every time. Managements replies do not even address the real problem-high net profit and expenses controlled by limited and inadequately trained staff. I have been a pharmacist for over 40 years and I know what is happening when that kind of medication is missing. Thank you for this opportunity

Cleanliness

4.5

Friendliness

4.5

Care Services

0.5

Activities

4

Value for Cost

3


1.5
anonymous - Loved one of resident/client
Memory Care
January 3, 2018
brookdale buford

the workers/nurses have to do too much as far as cleaning and resident care becomes second place. If your loved one needs assitance this is not the place.

Cleanliness

1.5

Friendliness

3

Care Services

1.5

Activities

1.5

Value for Cost

1.5


0.5
Laura Wilkinson - Loved one of resident/client
Memory Care
October 17, 2017
Horrible Experience - only lasted 2 weeks there

My mother was in the memory care unit of this facility. She is 91 and has dementia. She shared a room with another resident. We were told that the woman liked to 'touch things'. They failed to mention she [Removed] the things she 'touches'. I realize it's common among [Removed] of dementia, but if it's known that a person does this (and it was), they should be in a private room instead of having them room with another person. After less than two weeks, I was greeted by my mother clinging to a pair of her pajamas and saying "These are MINE!" Her roommate took Mom's diapers (because there was no place to lock up her personal things like diapers - even tho the contract stated that there was - and they never made an attempt to provide a lock even tho I requested it several times). She took Mom's clothes, photos (my wedding picture), towels ... The unit has 14 residents. The weekend we moved Mom in there was ONE person on duty to manage all 14 of them - that includes feeding them. Extremely understaffed. Very chaotic place too. The administrator LIED to me on at least 2 occasions (about the number of people staffing the memory care unit at ALL times and the fact that the room Mom was in had NEVER been shared by two people previously) I can't STAND it when someone lies to me! After two weeks of pure [Removed] I gave them our 30 day notice and moved Mom out immediately. It was well worth it to just get her out of there. I felt I had to go every day to protect her belongings! Now Mom is in a very calm environment with no one taking her things. The caregiver to resident is and amazing 3 to 6! She gets good home cooked meals. I would NEVER recommend Brookdale Buford to ANYONE!"

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
anonymous - Toured community
Memory Care
July 29, 2017

Went to this Brookdale location unannounced and they were great showing us around. [Removed] called later in the day and invited us back to discuss our options. We find this place to be great and my wife felt at piece here and felt her Mom would feel the same.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
May 31, 2017
Verified Review
Comfort for a loved one

I like the care at this community. The staff are outstanding. The menu is appealing and I am glad that she is liking the meals. They do offer her to get involved with the actives, but not at this time. We like the care that she is receiving. We would highly recommend this positive caring community to other families.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
May 30, 2017
Verified Review
Excellent Tour of this Community

We had a very good tour of this community. Everything went very well. Everyone was very kind to my family, and I. The community looked great, everything was nice, and well maintained. The staff was kind, and our questions were answered. Unfortunately the location of the community was to far for our families to travel too. However we did end up going to one of their sister communities, and everything is working out well.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 60 reviews

Neighborhood around Charter Senior Living of Buford

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Charter Senior Living of Buford

Charter Senior Living of Buford offers Studio, 1 Bedroom and Semi-Private. Learn more.

Charter Senior Living of Buford has received an average review rating of 3.3 based on 60 reviews. See all reviews.

Call (770) 271-2210 to reach a resident at Charter Senior Living of Buford.

To reach a resident at Charter Senior Living of Buford call: (770) 271-2210



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.