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Benton House of Sugar Hill

6009 Suwanee Dam Road, Sugar Hill, GA 30518

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Benton House of Sugar Hill community exterior
13 Photos
13 Photos available
4 Floor plans
4 Floor plans available
Benton House of Sugar Hill in google map
Michelle - Loved one of resident/client
5.0
Would Recommend

Benton House is a friendly, safe and happy environment. I definitely feel comfortable with my mother-in-law being there. She is well taken care of. And I would recommend them to other families.... Read more

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About the facility Benton House of Sugar Hill

We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton House of Sugar Hill the most desired in the area.
Exceptional quality takes exceptional people. Our team is consistently the number one reason families choose our community. Disney Institute-based orientation, great pay and benefits, $500 Monthly Superstar, annual car giveaway and other surprises, we take care of our team so they can take care of you.
Assisted Living, Memory Care, Adult Day, Respite, Caregiver Support. Wherever you are in your journey we are here to help!

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Benton House of Sugar Hill is a community within Principal Senior Living properties. See all Principal Senior Living communities.

Pricing for Benton House of Sugar Hill

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Benton House of Sugar Hill

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9
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Amenities at Benton House of Sugar Hill

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Guest Meals
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Other Religious Services

Reviews for Benton House of Sugar Hill

4.2(50 reviews)
Write a Review
Cleanliness

4.4

Friendliness

4.4

Meals & Dining

3.0

Care Services

4.2

Activities

4.1

Staff

4.2

Value for Cost

4.1

Overall Experience
29
11
5
2
3
Date Submitted
1
2
4
Reviewer
0
27
18
0
Care Received
6
44
0
1-20 of 50 reviews
Sort by

5.0
Michelle - Loved one of resident/client
Assisted Living
March 6, 2023
Verified Review
Would Recommend

Benton House is a friendly, safe and happy environment. I definitely feel comfortable with my mother-in-law being there. She is well taken care of. And I would recommend them to other families.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


4.0
David - Loved one of resident/client
Assisted Living
July 26, 2022
Verified Review
Exhausting Start to Peace of Mind Finale

The community has had some turnover issues; however, I believe that is happening most places nowadays. The community is clean and is in a nice neighborhood. This was the most reasonably priced community in the area. They have bingo, church services, musicians and more as some of the activities offered to the residents. My loved one has some friends of the family in the community from staff to residents. I would recommend the community to others.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Assisted Living
January 26, 2022
Verified Review
Benton House Is a Great Place for Your Loved One

I would recommend the community to others for their loved ones. The staff is really good. The caregivers seem very caring and responsive to my loved one's needs. My loved one seems happy here. Some of the activities have been scaled back due to the pandemic. [name removed] is phenomal and she has the residents involved in activities, and makes my loved one feel special.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

3

Staff

5

Value for Cost

4


3.0
Kathy - Loved one of resident/client
Assisted Living
November 23, 2021
Verified Review
Benton House of Sugar Hill review

The staff members seem nice, friendly and they recognize us every time we come to visit. However we are not to impressed with how they secure the residents keys, when they leave the keys are put into a basket by the front door and anybody could grab them. We aren't sure if they have lost some kitchen staff but the meals take awhile to be delivered and the quality has declined. Our loved one is not to impressed with that or the evening activities, we do wish they offered more of a variety.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

4

Activities

2

Staff

4

Value for Cost

3

Response from Benton House of Sugar Hill

February 3, 2022

Thank you so much for taking the time to write and your kind words about our staff. We are happy to look into your concerns. Thank you for allowing us to serve your family!


1.0
Jamie - Loved one of resident/client
Assisted Living
February 19, 2021
Read contract carefully

My mom lived there twice, as we were hopeful she could live in an asst living home. Both times she was hospitalized. During the hospitalization we were told her level of care was too much for them and she could not return. We found another home. However, both times they billed us for periods of time after she left. Even though the contract states otherwise. We were even referred to a collection agency for the amount that was owed after she moved out. Was a stressful time to begin with. Felt preyed upon.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


5.0
Donna - Loved one of resident/client
Assisted Living
February 17, 2021
Verified Review
Outstanding staff, they go above and beyond

We have been nothing but happy with Benton House. We chose this facility at the time because we were in a time crunch and they had availability when we needed it. Also, from meeting with the director she was very understanding with the tough circumstances and very friendly. They have been great with communication and keeping us up to date with what is going on. It has been a great experience and I would highly recommend them.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

No data collected

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
December 8, 2018

The staff was friendly and professional. They were able to get PT, OT & the onsite nurse started right away.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Benton House of Sugar Hill

December 11, 2018

Thank you for taking the time to share these very kind words about your time spent working with our staff. We're so glad you've had a positive experience with us!


5.0
anonymous - Toured community
Memory Care
November 18, 2018

This may be our place we are bring Mom for an evaluation today and hope all goes well. A little more than we wanted to pay but we will make it work

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Benton House of Sugar Hill

November 19, 2018

We hope all goes well, too. Thank you for leaving us this kind feedback.


3.0
anonymous - Toured community
Memory Care
October 31, 2018

Had no beds available. As stated by [name removed]. Good for their facility, too bad for us. Did not have the tour.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Benton House of Sugar Hill

November 19, 2018

We are sorry to read about your disappointment. Please give us a call to discuss your concerns in greater detail.


2.0
anonymous - Toured community
Memory Care
June 2, 2018

It looked nice, however, no one showed up for our appointment, which did not leave a good first impression.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Benton House of Sugar Hill

June 28, 2018

Thank you so much for your review! Please know we always want to be available to answers your questions! We are happy to hear you think our community looks nice and so sorry if our team missed you! We hope you will be our guest soon for lunch or for one of our monthly events. Thank you for your time! - Benton House of Sugar Hill


5.0
anonymous - Toured community
Memory Care
April 20, 2018

Great atmosphere and friends personnel. Beautiful setting. Studio apartment was spacious and well appointed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Benton House of Sugar Hill

May 15, 2018

Thank you for the wonderful feedback and support, it means a lot to us!


4.0
anonymous
Memory Care
January 10, 2018
Verified Review
Nice and Clean Community

I've taken my loved one to Benton House on occasion for respite care, and overall, I feel it is a very good community. I will say that it seems the prices have gone up, and it was more expensive the last time he stayed. However, the place is nice and clean, the staff is helpful, and he ate well when he was there. He actually gained weight during his stay! They seem to have a lot of activities like games and exercises, and I like that the community is close to our home.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
July 6, 2017
Verified Review
The best one we looked at

The staff were nice, patient and understanding during my loved ones respite stay. The food looked good and they do offer daily activities. They keep the community clean. There is more of a community feeling than at the other communities we looked at. I would recommend this community for a respite stay.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
May 23, 2017

Do not think we could possibly find a better fit for our parent or our family. Very nice and ultra convenient. Super nice staff.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Memory Care
May 9, 2017
understaffed

This is a good place if you do not need a lot of assistance - if you have medical issues or if you are in mid or advance stage Alzheimer's stay away. The staff is not qualified - and this place is understaffed. Staff is not trained at all. Overpriced too.

Cleanliness

3

Friendliness

4

Care Services

2

Activities

3

Value for Cost

2


5.0
anonymous - Toured community
Memory Care
March 21, 2017
Verified Review
Care for a loved one

We toured this community for the care of a family member. The staff were nice and caring and were able to answer my questions on the care that would have been often. I would recommend this community for good care. this was not in the area that we were looking for at the time. It is a good value for the care and the meals and activities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
March 21, 2017
Verified Review
A great place for great care

I like this nice community. I like the great staff that were caring. The food was outstanding. I really liked being activities with the activities with the other residents. I wold recommend this community to other families for the great care and the value that is offered here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Memory Care
February 21, 2017
Verified Review
I would not recommend this community.

I did not feel the staff were qualified to care for someone with a medical condition. They did not seem to check on my loved one very often. They did not assist in helping to take care of his personal needs. He lost weight and they did not seem to keep him active while he was living here. One of the caregivers lied to me and said they just checked on him when I found him sick in his room. I could tell they had not been in for a while. We have moved him out of this community due to what I think was a lack of care.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Memory Care
January 30, 2017
Verified Review
Satisfied with My Mother Stay at this Community

My mother is no longer at this community, she has recently moved up state to be closer to this family. This is a nice community, and we were pleased with all they did for us. I knew she was safe, and being provided with good care. The staff was very nice. It was a pleasant experience, but she wanted to be closer to the family. It is a community I would recommend.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
November 28, 2016
Verified Review
Care for a good friend.

My friend is at this community. I liked how the staff was able to answer questions for the care of a friend. They do have activities for those who wanted to participate. They kept very good attention to her. they made sure that she was taking the right medication. I know that she was getting great care with this community. It is very clean and taken care of. Families would be happy with the cost and the care for a love one.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 50 reviews

Neighborhood around Benton House of Sugar Hill

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Frequently Asked Questions about Benton House of Sugar Hill

Benton House of Sugar Hill offers Studio and 1 Bedroom. Learn more.

Call (770) 904-0099 to reach a resident at Benton House of Sugar Hill.

To reach a resident at Benton House of Sugar Hill call: (770) 904-0099



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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.