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Brookdale Trillium Crossing

3500 Trillium Crossing, Columbus, OH 43235

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anonymous - Loved one of resident/client
5.0
It is clean, secure and friendly

The cleanliness of the community is 10 stars, it is spotless. The meals and dining service overall is okay, there are somethings our loved one is not the biggest fan of. Our loved one is financially comfortable here.... Read more

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About the facility Brookdale Trillium Crossing

Brookdale Trillium Crossing offers independent and assisted living services in Columbus, Ohio — named one of the top 10 cities in the U.S. Located just off of Interstate 270, and a short drive from downtown Columbus, you’ll have easy access to the Brookside Country Club and other local attractions. While we provide many options for dining and relaxing on campus, residents are encouraged to explore the local area, where they will find an array of restaurants, shopping areas, and even a nature walk through the Sawmill State Wildlife Education Area.

Here, you can live a vibrant life and experience meaningful connections with other residents. You’ll find a never-ending network of support from new, residential friends as well as from our professional team. And, because we’re pet-friendly, you can bring your small companion alongside all of your Brookdale Trillium Crossing adventures.

Community Services and Amenities

Residents can enjoy daily, healthy meals in our restaurant-style dining hall and have the option to relax in our café over coffee and light refreshments with friends. At Brookdale Trillium Crossing, our community not only brings a stunning landscape, but a variety of activities to take part in. Whether you enjoy hanging around the pool, taking fitness classes,...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Trillium Crossing is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Trillium Crossing

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Trillium Crossing

Community Details at Brookdale Trillium Crossing

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Swimming Pool / Hot Tub

Vegetarian


Reviews

for Brookdale Trillium Crossing
4.3(72 reviews)
Write a Review

Cleanliness

4.4

Friendliness

4.4

Meals & Dining

4.7

Care Services

4.3

Activities

4.4

Staff

4.6

Value for Cost

4.3

Overall Experience
37
25
6
2
2
Date Submitted
1
5
11
Reviewer
7
27
36
0
Care Received
3
0
1-20 of 72 reviews
Sort by

1.0
anonymous - Loved one of resident/client
Assisted Living
September 21, 2022
Verified Review
Brookdale experience

They told us that my loved one was a perfect fit for the facility so we got everything all set up and moved in. After about a week they told us that my loved one needed hospice and that they would not be able to accommodate the needs. We were only here about a week and they billed us for 2 months of services that were not used. We did end up getting our money back though.

Response from Brookdale Trillium Crossing

September 26, 2022

We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.


5.0
anonymous - Loved one of resident/client
Independent Living
March 10, 2022
Verified Review
It is clean, secure and friendly

The cleanliness of the community is 10 stars, it is spotless. The meals and dining service overall is okay, there are somethings our loved one is not the biggest fan of. Our loved one is financially comfortable here.

Cleanliness

5

Friendliness

5

Meals & Dining

4.5

Care Services

No data collected

Activities

4.5

Staff

5

Value for Cost

5


4.5
Monica - Loved one of resident/client
Independent Living
March 2, 2022
Verified Review
We find it to be very welcoming, diverse and really meets the needs

The food here is exceptional, our mother has a very picky pallet and she just raves about the food. The conditions of the apartments are excellent, the variety of activities and community events are really good. They have a pool with water aerobics which is fantastic, and they have assisted living on site so eventually our loved one will be needing that and she will not have to move communities. However our one complaint would just be with the house keeping, they say the residents get house keeping twice a month that is included in the rent, but it seems like they maybe are only there 10 minutes so I'm not sure how adequate or thorough of a job they are doing.

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4.5


5.0
Ron and Susie - Resident/client
Independent Living
December 20, 2021
Verified Review
Brookdale is the place to be

No one was pushy in the beginning while we were still looking and we really appreciated that. Out of the ones we looked at, Brookdale Trillium Crossing made us feel the most warm and fuzzy. There are plenty of activities provided, if you want to be busy you definitely can. The food could not be any better, the meals are chef prepared and it is very good. The servers are excellent and know you by name. I would definitely recommend to others and already have.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

No data collected


3.0
anonymous - Loved one of resident/client
Independent Living
December 9, 2021
Verified Review
Nice Place to Live

It's very hard to get in touch with the staff. Right now I have an outstanding billing issue. I call and leave a message, and they won't call me back. That's my main issue with them. Everybody is friendly though. They'll come out and say hi to you. Even the director comes out ands asks if I got a call back yet and says someone will call. But then they don't. The apartments are very nice though. They're clean and have new carpet, and they paint when somebody new moves in.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

3

Value for Cost

3

Response from Brookdale Trillium Crossing

December 15, 2021

We appreciate you taking the time to share your thoughts and will review your feedback with our management team.


1.0
Hayley A - Toured community
Assisted Living
July 7, 2021
Many animals dying in their trash pond

I'm not sure how Trillium treats their residents inside, but I know how they treat their on-site pond and the wildlife that makes their home at the pond.... DEVASTATINGLY poor. Another duck dead on the shore today after it's been eating in the pond's trash corner for a week. I've done my best to clean up Trillium's pond, voiced multiple concerns to Trillium's corporate office and local managers, & Trillium has done nothing to maintain their pond and refuses to hire professionals to clean it. It's not a nice sight to see for the residents and even worse when you get up close. While trying to pickup trash, the scent of death and decay was gut-wrenchiing. Plastic bags, styrofoam, & more were lining the water & under the water. We saw 3 dead baby ducks floating in the trash this day. When I spoke to the on-site manager, her concerns were about looks and she wanted the wildlife gone. This place doesn't care about the community, environment or animals. Please take your elder elsewhere.

Cleanliness

1

Friendliness

1

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected

Response from Brookdale Trillium Crossing

August 10, 2021

Brookdale is committed to the well-being of our residents and community, and we would like to thank you for taking the time to speak with our executive director regarding your concerns.


5.0
ES - Loved one of resident/client
Independent Living
May 27, 2021
Verified Review
our experience

The tour was good and the community offers a good value for the money. The facility is neat, clean, and well taken care of. The staff is friendly and very nice and they have lots of activities going on for the residence. I would recommend this community to others based on my experience.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Resident/client
Independent Living
March 31, 2021
Verified Review
Overall I have had a good experience at Brookdale

I do think the community is very clean, and the staff members are very friendly. They are starting to bring back their activities, and I do enjoy the activities they offer but to others they may seem a little boring.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


5.0
D S - Loved one of resident/client
Assisted Living
February 12, 2021
Verified Review
Top Notch Nursing Care

We loved it here. I would go, even if you are on the line of what type of care your loved one may need. The community can handle residents in the more skilled nursing as well, in my opinion. The nursing staff was awesome. The food was good.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
MJR - Loved one of resident/client
Independent Living
February 4, 2021
Verified Review
Lessons Learned

I would recommend this community. The lesson I've learned is that if you need to move a loved one; you should have a home to sell. The cost seems to have doubled from the transition of independent living to assisted living.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

4

Value for Cost

4


4.0
John L - Loved one of resident/client
Independent Living
December 16, 2020
very good before the pandemic

The facility was great before the pandemic except for the director she was not very nice. the accounting was not great, the first 3 months was wrong and we had to contact them to correct the issues. After covid, the food was not very good it delivered to our rooms and the had a very minimal breakfast. They have lots of things to do including an indoor pool and a whirlpool. I would recommend this facility because the director is leaving.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

3


4.0
Linda Omohundro - Resident/client
Independent Living
November 4, 2020
Verified Review
Safety first

We chose Brookdale Trillium because we liked the location, we liked what they provided, and word of mouth. They are gradually bringing more things back and opening things up since the pandemic had began. We are able to eat one day a week in the dining room as of right now and they are gradually trying to increase that. There was one case of COVID in early April, but have been none since. No one is able to come in but we have been doing 30 minute visits with loved ones. They are doing great at protecting all of the residents here. I would recommend.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

4


5.0
anonymous - Toured community
Independent Living
January 8, 2020

Extremely nice facility with a very knowledgeable individual conducting the tour. This is being considered for my mother. The pricing info you provided was incorrect. Initial fee is one month's rent in lieu of $1500 and the rent begins @ $4545, not $4250 as quoted.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Independent Living
August 8, 2019
Brookdale Trillium is fantastic

The thing we worried about the most, was whether dad would be happy in an assisted living environment. To our great joy, dad is very happy! In fact, he says he's much happier than he thought he'd be. He loves the food (which is awesome), and he made new friends quickly. He's much more active than he was living alone in his huge house. The staff are fantastic, both medical and the "service" staff. They're very good about keeping me up to date on dad, and take excellent care of his needs. The facility is a VERY professional looking, and is especially easy for family members to visit, dine, and participate as they wish. We couldn't be happier with the choice we made, after visiting several facilities in the local area.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Independent Living
June 24, 2019

Excellent customer service! The sales executive came in on her day off and was very professional and thorough.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Independent Living
April 29, 2019

Very professional, and staffed very well. Tons of activities, and superb dining. For the small increase in cost, the value is well worth it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Michael Powell - Toured community
Independent Living
March 12, 2019

Outstanding place,lot of activities,friendly people , Swimming pool,appartments are large and cleaned every week, maintained is very good. Food is outstanding steak every night if you want it.staff is excellent.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Independent Living
December 30, 2018

The Trillium was the first retirement home I went to. It was very nice. I did discover by viewing the floor plan choices that I did not want a small unit and I preferred a balcony. The meal plan only contained breakfast and 20 dinners (more dinners could be purchased. This is the only retirement home to have this plan.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


2.0
anonymous - Toured community
Independent Living
December 28, 2018

Nice place but always short staffed. The price has tripled for my mom in the last 19 months and now has to move out before she runs out of money. The aids are nice but not trained very well, they even hire people that never finished high school. My mom had a stroke and while she was at a rehab center they still charged her for all the extra services we paid for. I understand she had to pay her base rent but for two months she was gone they charged her for showers dressing and grooming delivery of medications she wasn’t receiving, it was an additional $2000 a month. I don’t recommend this facility.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


4.5
anonymous - Loved one of resident/client
Independent Living
December 13, 2018

Staff very friendly, attentive and helpful The facility is clean and nicely decorated--first class !! Activities are very stimulating and well run Both my mother and aunt are residents and are well cared for and happy. Kudos to all !!

Cleanliness

4.5

Friendliness

5

Care Services

4

Activities

4.5

Value for Cost

3.5


Viewing 1-20 out of 72 reviews

Neighborhood around Brookdale Trillium Crossing

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Frequently Asked Questions about Brookdale Trillium Crossing

Brookdale Trillium Crossing offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale Trillium Crossing has received an average review rating of 4.3 based on 72 reviews. See all reviews.

Call (614) 734-1000 to reach a resident at Brookdale Trillium Crossing.

To reach a resident at Brookdale Trillium Crossing call: (614) 734-1000



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.