Brookdale Potomac

11215 Seven Locks Road, Potomac, MD 20854

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Brookdale Potomac in google map
street view of Brookdale Potomac

About the community Brookdale Potomac

Potomac, Maryland is a suburban community located about 14 miles northwest of Washington, D.C., where residents enjoy a quiet and relaxing neighborhood — escaping the hustle and bustle of the city.

Located right on the edge of Cabin John Regional Park, Brookdale Potomac offers assisted living and memory care services in a serene, park-like setting. The quiet three-story community brings residents home-like indoor and outdoor common spaces as well as opportunities to socialize with others through daily activities.

While you or your loved one benefits from care services, you can also have peace of mind knowing that our staff is available 24 hours a day, seven days a week to be alerted to an emergency.

Community Services and Amenities

With daily programming and events, residents have a multitude of opportunities to live their lives to the fullest. From bingo to our B-Fit exercise program, movie nights, crafts, games, Bible studies, Gift of Torah discussions, karaoke, art shows, and more, residents will never be bored at Brookdale Potomac.

Residents seeking memory care services engage in activities that are carefully structured to meet them where they’re at and enable them to flourish. Maybe you’ll find them at a tea social, cuddling with a pet-therapy dog,...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Brookdale Potomac

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Potomac

Community Details at Brookdale Potomac

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


Reviews for Brookdale Potomac

3.9

(41 reviews)

Write a Review

Cleanliness

4.2

Care services

3.9

Staff

3.5

Meals & dining

3.0

Activities

4.0

Value for cost

4.0

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1-20 of 41 reviews
3.0
September 28, 2021
anonymous - Child of resident/client
Things aren't as easy as they seem.

I would advise to make good decisions because everyone's experience is different.

Response from Brookdale Potomac

October 1, 2021

Thank you for taking the time to provide feedback. We would welcome an opportunity to further discuss and encourage you to reach out to our management team.


4.5
April 9, 2021
anonymous - Child of resident/client
Verified Review
Our experience

At the end of the day, you're not going to find a group of people who are more caring. I really do feel they did everything they could to give my loved one dignity and comfort and give her what she needed. Because of Covid, there were so many restrictions and policy changes, and I felt they were trying to do as much as they could for the residents and their families within those parameters being forced on them. Was it perfect? No. But I really felt they tried to do their best. And if something wasn't perfect, they knew it, and they tried to change it. The food was fine, not gourmet dining by any sense, but based on the target audience it seems okay. On paper, the activity offerings look good, and I think they really do try to have a good calendar of opportunities for people to get involved and do things. My loved one had vision issues - I would have liked to have seen more accommodation for her involvement. She would have needed a one-on-one person to walk her through, and I think she missed a lot of the opportunities. Their costs are in line with similar facilities in the area. I was far less concerned about the money and most concerned that she was getting the care she needed.


1.0
March 9, 2021
Anonymous
Verified Review
Definitely do not recommend

My loved one was here for only 3 nights. We were called to let us know that he was not doing good, so we came to the community to see our loved one and no one told us that he already passed. The community did not communicate and they were very uncaring and cold. The billing was very general and I asked for a breakdown of the billing and we felt they handled the billing poorly and did not explain why they charged us for a full month plus an extra 800 dollors. I would not recommend this community to others.


5.0
January 25, 2021
Andrew L - Child of resident/client
My Father is doing much Better at Brookdale

This is a beautiful community with super nice people. I'm able to compare this community to an extremely high end community where my father was prior. The care here far exceeds the care received prior.


4.0
September 17, 2020
John Seidenberg - Loved one of resident/client
Extremely helpful care for someone who needs it

We had a family friend who lived at this community, he lived here for about four months. This community was tremendously helpful for him. He did wish there was more plentiful portions of the food, and if the food could be a little bit warmer when it was served. It was essential for him to be out of his home, and this community made it very easy for him to adjust to the new changes. He was able to do his physical and occupational therapy there which was nice. He had a bedroom, a living room, and a small kitchen area. We were able to get him some additional furniture to make it comfortable. In some ways the care services were very helpful, but he had other family members come care for him around the clock, so we didn't have to utilize all the care services provided. The staff was very helpful to our family when they came to help him out. This community would have music playing all the time which he absolutely loved.


2.5
September 10, 2020
Anonymous - Loved one of resident/client
Beware of management issues

My review is from our experience a year ago. I would want people to know when looking intro Brookdale Potomoc that my overall score was low because of the management. They were lacking and definitely could improve. There were a lot of lapses in their communication and effectiveness. They do not have a lot of activities provided at this community. My sister was young and it seemed that the population was a bit difficult to have different activities for people who do not have memory issues.


5.0
November 26, 2019
Anonymous - Toured community

Very nice. Like a hotel! Well-cared for property.


4.0
September 10, 2019
Strangefruit - Loved one of resident/client
Weekdays are better than weekends.

Weekdays are very good. However, weekends seem to be shorter on staff. There are times when visiting on a Saturday afternoon or evening when my dad has not been given his medication - and other residents have not either. We'll go to the nurse's station, and they are aware that they are behind and late on medications, but it still seems to happen on weekends. Not all medications are critical, but some are, and they shouldn't be delayed.


4.0
July 31, 2019
Anonymous - Toured community

Just toured this community yesterday. It definitely checked most of the boxes (safe, allows for aging in place, great floor plans and amenities).


4.5
January 15, 2019
A satisfied mother - Loved one of resident/client
A satisfied mother

From the moment I entered the building I had a sense of calm, efficiency and friendliness. I was there to find a place for my 60 year old son who has Parkinson. My questions were fully answered. My son has now been there for a couple of months. He is doing extremely well and speaks very highly of the care he has received.


4.0
September 21, 2017
Anonymous - Toured community

Really liked this facility. It could use a little updating, but the staff was friendly, the place was clean and the residents seemed to be engaged and happy. It does not offer skilled nursing so "aging in place" is not an option - most likely a deal breaker for me.


3.0
September 12, 2017
Anonymous - Toured community
Verified Review
Nice tour

This is a very nice community, bright, open and the staff was friendly and they did a great job showing us around, they took their time and answered all our questions, I just felt that it was larger than what I was looking for for my mother.


4.0
June 8, 2017
Anonymous - Loved one of resident/client
Verified Review
She is adjusting well...

My aunt is still adjusting to the transition. It has been taking a while for them to get started with her therapy, but the staff has been very welcoming. The food is pretty good, she barely ate in rehab center she was at prior to Brookdale, so I am glad she is eating well now. They also have "off the menu" options available. My aunt goes down to the daily movie night they have and is interacting with the other residents. I am happy with our choice.


4.0
June 6, 2017
Anonymous - Toured community
Verified Review
I toured!!

We really liked Brookdale when we toured. The tour guide was friendly and helpful. The facility itself was nice, but the floors could have used a cleaning. But then again, it could have gotten dirty an hour before we got there. We will never know.


4.0
March 21, 2017
Anonymous - Toured community
Verified Review
Awesome floor plan!!

This was our top choice in communities for my mother that we had toured in fact we signed a contract to move her in to the facility. Unfortunately my moms health issues had come to surface and she needed more care then they had to offer. They had a great open floor plan with lots of natural light throughout the property. I would defiantly recommend this budget friendly community to anyone in need of one.


5.0
March 21, 2017
Anonymous - Toured community
Verified Review
Close to my friend

I toured this community and the staff was great on answering the questions we had for the care that is given. The community I found to be clean and I enjoyed this community. Families should tour for the care of a loved one.I wanted a community closer to my home so I could visit more often, but this community is nice. I would recommend other families to this community.


4.0
December 6, 2016
Anonymous - Toured community
Verified Review
Seems to be good!

The tour was good and the staff was very knowledgeable. I did not see staff interacting with the residents at all. They have a nice community though and it seems to be a nice place to live.


3.0
October 10, 2016
Anonymous - Loved one of resident/client
Verified Review
Nice Community, But Not The One For Us

This is nice community, but they were not able to provide the care my wife needed. It is a nice community for the right person. She did need more care than they were able to provide. Everybody was kind and caring, and they tried their best. This is a very nice community for the right person.


4.0
September 28, 2016
Anonymous - Loved one of resident/client
Verified Review
Mom's Good Care

My mom is happy here. The staff is very friendly and helpful. The activities are offered to help her stay active. A clean community. I would highly recommend for good care.


4.0
August 18, 2016
Anonymous - Toured community
Verified Review
Little Community!!

I went on on tour I liked the community. It is only memory care it's a little small. The staff here was fine the tour person as well. It is very well clean and up kept. They do offer activities.


Neighborhood around Brookdale Potomac

See what the neighborhood has to offer and what’s nearby:

Brookdale Potomac in google map

Frequently Asked Questions about Brookdale Potomac

Brookdale Potomac offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale Potomac has received an average review rating of 3.9 based on 41 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.