A Place for Mom
Call us

Brookdale Potomac

11215 Seven Locks Road, Potomac, MD 20854

Photo 1 of Brookdale Potomac
See all 8 photos

About the community

If you’re looking for more than just a place to live — if you want to live well —  then Brookdale Potomac, a quiet three-story retirement community located in Potomac, Md., is the place for you. Our upscale community, which offers assisted living and Alzheimer’s and dementia care, provides everything you need to live well.

As an assisted living resident, you can stay independent and active while receiving the daily personal assistance you need. Should your needs change over time, and you require memory care, you have the security of knowing you can remain here, in your home. And there’s always the security of knowing that our staff is on-site 24 hours a day, seven days a week.

Our community offers a homey and comfortable environment. You’ll find plenty of home-like common space to spend time with friends and family, whether it’s in the spacious fireside family room where one of our three pianos is located, the well-stocked library, any of the many common areas located throughout our home or the sunroom with floor-to-ceiling windows.  

We know that moving into a new apartment is challenging; that’s why we’re here to help. You can choose from seven...

Read More

Senior Housing Types

Assisted living
Memory care

Pricing at Brookdale Potomac

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Community Details at Brookdale Potomac

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


Ask an A Place for Mom advisor at no cost.

For a local A Place for Mom Advisor

(877) 345-1716
Ask an A Place for Mom advisor at no cost.

For a local A Place for Mom Advisor

(877) 345-1716

Reviews

4

(39 reviews)

Add a review
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community
1-3 of 39 reviews
Next Reviews Page

January 10, 2016
Good care. Terrible communication.

I gave it 5 stars for every category listed, but only 3.5 overall because "administrative competence" and "communication with families" are not categories for giving stars. If they were, both would be at 1. I disagree with the "blacklist" review because the care and the services are fine, but the administrative competence is lacking and the leadership is disorganized. This is better under new management but still a long way to go. Residents seem very well cared-for. The activities are robust and very good quality. The staff are all very sweet, kind, and attentive. The new renovations are fantastic. Basic medical care and cleanliness of facility and residents are good. However, don't come here if you need a place where you as a family will know what is going on and will be able to give information that gets through to someone. It's like talking to a wall. Administratively very disorganized. Important things (like sudden illness or need for a doctor) are reported immediately, it's the little every day things that get forgotten -- like need for supplies (soap, toothpaste), lost articles, telling someone about resident complaints being reported to family but not caregiver. Dad went a week without a toothbrush because we didn't know it had gone missing. He told us he was having (minor) pain (which he didn't tell them), which we reported to nursing and requested a doctor visit, but when I followed up 2 weeks later no one knew any thing about it and no record of request. You have to stay on top of them all the time to get little things taken care of. Serious things do get taken care of, but the daily little things are like talking to a wall. If your loved one has hearing aids, do not come here. They do NOT know how to properly track them, check/change batteries, be sure he is actually wearing them, etc. On the positive side, the value is really good. This seems to be the best-priced option in the area for the level of service, even though billing is really unclear. You are just as likely to be undercharged for extras (like Depends) than overcharged, so it seems to be incompetence rather than gouging. If your loved one can think for themselves and communicate with you clearly this is a very good choice. But if you cannot rely on the resident to be clear and communicative then you have to be tolerant of the fact that the staff and administration are really poor communicators.

Reviewed on A Place For Mom

September 17, 2020
John Seidenberg - My loved one(s) live(s) or lived in this community
Extremely helpful care for someone who needs it

We had a family friend who lived at this community, he lived here for about four months. This community was tremendously helpful for him. He did wish there was more plentiful portions of the food, and if the food could be a little bit warmer when it was served. It was essential for him to be out of his home, and this community made it very easy for him to adjust to the new changes. He was able to do his physical and occupational therapy there which was nice. He had a bedroom, a living room, and a small kitchen area. We were able to get him some additional furniture to make it comfortable. In some ways the care services were very helpful, but he had other family members come care for him around the clock, so we didn't have to utilize all the care services provided. The staff was very helpful to our family when they came to help him out. This community would have music playing all the time which he absolutely loved.

Reviewed on A Place For Mom

September 10, 2020
Beware of management issues

My review is from our experience a year ago. I would want people to know when looking intro Brookdale Potomoc that my overall score was low because of the management. They were lacking and definitely could improve. There were a lot of lapses in their communication and effectiveness. They do not have a lot of activities provided at this community. My sister was young and it seemed that the population was a bit difficult to have different activities for people who do not have memory issues.

Reviewed on A Place For Mom
See all reviews and more unlock all reviews
*Additional reviews gathered from Senior Advisor

Frequently asked questions about Brookdale Potomac

Brookdale Potomac offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale Potomac has received an average review rating of 3.99 based on 7 reviews. See all reviews.

Get pricing & check availability:

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking Submit, you agree to our Terms of Use. You also consent that we, or our partner providers, may reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our Privacy Policy describes information collection and use.


Similar communities nearby

1 / 3

Potomac Gardens

11719 Devilwood Dr., Rockville, MD 20854
(2 reviews)

Assisted Living of Potomac

11901 Falls Road, Rockville, MD 20854
(6 reviews)

Raphael House

1515 Dunster Rd, Rockville, MD 20854

Landow House

1799 East Jefferson, North Bethesda, MD 20852

Hillwood

7401 Bradley Blvd., Bethesda, MD 20817

Byron House

9210 Kentsdale Dr, Rockville, MD 20854

Arden Courts of Potomac

10718 Potomac Tennis Lane, Potomac, MD 20854
(9 reviews)

Brighton Gardens of Tuckerman Lane

5550 Tuckerman Lane, Rockville, MD 20852
(22 reviews)

Cedar Glen

16 Pipestem Court, Rockville, MD 20854

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Sign up for our newsletter
Get insights and articles in your inbox.

Please enter a valid email address.

Contact Us
701 5th Ave #3200, Seattle, WA 98104

A Place for Mom is paid by our participating communities, therefore our service is offered at no charge to families. Copyright © 2021 A Place for Mom, Inc. All Rights Reserved. Privacy & Terms. Do Not Sell My Personal Information.