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Brightview Fallsgrove

9200 Darnestown Road, Rockville, MD 20850

17 reviews
Add review
5 star
46%
4 star
6%
3 star
12%
2 star
12%
1 star
24%
See all reviews
For more information about senior living options:
(866) 374-4058
Brightview Fallsgrove
Brightview Fallsgrove
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Brightview Fallsgrove in google map

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anonymous
-
Family/friend
4.0
Recent resident of Brightview Fallsgrove MD
Choosing Brightview as a place for my mother has shown to be a good choice. While she has only been there a few weeks, it is clear that the quality of her life is much better and engaging than before. There are some things that need to be worked out and gotten used to in this change ov

About the facility
Brightview Fallsgrove

Brightview Fallsgrove in Rockville, MD is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Brightview Fallsgrove
Brightview Fallsgrove

9200 Darnestown Road, Rockville, MD 20850

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10
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34 reviews
10
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34 reviews
5 star
94%
4 star
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3 star
0%
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9.8
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8 reviews
9.8
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8 reviews
5 star
87%
4 star
13%
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0%
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0%
9.8
Review score
15 reviews
9.8
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15 reviews
5 star
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0%
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0%
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0%
Studio
--
Studio
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Studio
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Studio
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Memory Care, Residential Care Home

Reviews

for Brightview Fallsgrove

17 reviews
5 star
46%
4 star
6%
3 star
12%
2 star
12%
1 star
24%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Brightview Fallsgrove with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brightview Fallsgrove has 17 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.8
Friendliness
3.3
Care Services
3.0
Staff
Meals & Dining
Activities
3.2
Value for Cost
2.8
A Place for Mom has scored Brightview Fallsgrove with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brightview Fallsgrove has 17 reviews with an average "overall experience" of 3.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
M S - Toured community
Assisted Living
May 18, 2023
5.0
Verified Review
My Tour Experience at Brightview Fallsgrove
We looked at this community along with several others in the area. This was a good community, along with the others we toured. Our loved one wanted a different community to be closer to family.
Response from Brightview Fallsgrove
May 31, 2023
Thank you for the feedback about your visit!
anonymous - Family/friend
Memory Care
August 18, 2020
1.0
Verified Review
Brigthview Beware
My mothers room was filthy, she was left in her bed with filth up to many hours. It took 7-8 beeps for one of the staff members to respond to us, about an hour and a half to get someones attention. She fell three times and ended up fracturing her hip. The wouldn't get the residents out of their rooms to be engaged in activities. They were not friendly at all. The only friendly staff member there was the front desk person. They were constantly adding on fees. The care provided was not good. It was very expensive. It is not well run.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Sylvia - Family/friend
Memory Care
June 29, 2020
2.0
Verified Review
Brightview Fallsgrove
We thought they could have done a lot better with paying attention to the residents and their hygiene. There was also very little cleaning going on in the residents' rooms. We thought the staff needed to pay much more attention to the residents and their care. They were very understaffed and the staff that was there, were not very caring. Only the front desk staff were friendly and most of the time, the staff did not know who we were. They did have activities, however they did not do a good job with encouraging residents to participate. There were days that my mother spent the whole day in her room and no one came to get her up or encourage her to socialize or participate in activities.
Cleanliness
1
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
1
anonymous - Family/friend
Memory Care
December 16, 2018
0.5
Be careful
It is a pretty facility and good if your loved one remains fairly independent. The food is ok and the activities are alright. Otherwise- make sure you ask them a lot of questions about what happens when your loved one needs more help. They are not necessarily up front with you. We had a very disappointing experience here. They knew exactly what they were getting into when they took our loved one and in the end the staff appeared very overwhelmed by her needs. A resident assistant complained to me that she couldn't take care of the other residents because she was so overwhelmed by the needs of our loved one. That didn't give me a lot of confidence. Our loved one managed ok here. In retrospect, if I had to do it again, I'd go with a continuous care community instead. Bottom line- if you are still fairly independent and just want a place with meals, mild support, and activities, its fine. If you need more than that- look around.
Cleanliness
4
Friendliness
1
Value for Cost
0.5
Care Services
0.5
Activities
2.5
anonymous - Family/friend
Memory Care
September 3, 2016
0.5
Pretty Place but care is mediocre
My loved one is a resident here. The care is mediocre. It is an attractive facility but I have observed some of the staff behave unprofessionally to the residents, family members and to each other. I watched as wait staff was rude to my aunt because she couldn't decide on her meal. Very uncaring. Not recommended.
Cleanliness
4.5
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Brightview Fallsgrove
September 12, 2016
Thank you for taking the time to give us your feedback. We know that your aunt’s care is extremely important to you, as it is to us. Candidates for employment at Brightview are carefully screened to identify empathetic and caring associates. After hire, they complete an extensive training program before they work with residents. Providing residents with independence and choice is the cornerstone of that training. Since this was not your experience, we would appreciate the opportunity to learn more about what you observed. Please call our Executive Director at [removed] so we can continue the conversation.
anonymous - Family/friend
Memory Care
November 3, 2015
4.0
Verified Review
Recent resident of Brightview Fallsgrove MD
Choosing Brightview as a place for my mother has shown to be a good choice. While she has only been there a few weeks, it is clear that the quality of her life is much better and engaging than before. There are some things that need to be worked out and gotten used to in this change over, however, for the most part is has been very successful.
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
4
Activities
3.5
anonymous
Memory Care
April 24, 2015
2.0
Verified Review
Would not recommend
My loved one was here only briefly, and I was not impressed at all by the services that they provided. The care staff were informed well ahead of time about the physical needs of my loved one, but they still seemed resentful and rude when it came to actually performing the tasks. I was also very disappointed in their activities program, my loved one received almost no stimulus whatsoever and was generally left on his own. I would not recommend this facility to anybody.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Memory Care
March 2, 2015
3.0
Verified Review
Staff who provide medications and personal assistance such as dressing are unfriendly and uncaring. They don't take the time to even say hello or good morning. My husband has sometimes not been treated with respect.
Cleanliness
4
Friendliness
3
Value for Cost
3
Care Services
1.5
Activities
3
Holly Thompson - Family/friend
Memory Care
November 17, 2014
5.0
We searched a fifty mile radius for weeks for our Mom's move from her own home to a join a wonderful community. Brightview Fallsgrove was a hands down winner for a new home for our Mother. It is a vibrant senior living community. BFG is beautifully decorated, the staff is amazing, the food is wonderful for residents and guests. The residents are warm and welcoming. The amenities are top notch.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Ihbv@hotmail.com - Toured community
Memory Care
August 15, 2014
0.5
ARROGANT STAFF
The place is nice but some staff are pretty rude and arrogant
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Toured community
Memory Care
July 23, 2014
5.0
Verified Review
My aunt moved into this com...
My aunt moved into this community last week. The place is immaculate--beautifully decorated and new and clean. The staff is very friendly and helpful. So far she is very happy. The sales associate Wendy went out of her way to find us the perfect apartment.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Loved One - Family/friend
Memory Care
May 13, 2014
3.0
Verified Review
It's more of a memory care instead of assisted living,
We weren't there very long, because our loved one didn't like it. It was kept very clean, and the staff was very friendly. It's more of a memory care instead of assisted living, we thought it was a separate wing but that wasn't the case. Without memory issues it's difficult to interact with the other residents. They said that they had a lot of activities, and that didn't seem to be the case, they didn't have much variety for what they did have. The services were very poor, the two times in a month the laundry was done it got lost, they only cleaned the apartment once, and they never made the bed. It was gorgeous and in a good location for us. It's definitely not for someone who is independent and wants to transition to a little more assistance.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
2
Activities
1
D B - Toured community
Memory Care
April 7, 2014
5.0
Verified Review
Incredibly caring and patient staff
My loved one is very happy here! One that that really stands out to me is that all of the staff, whether they are in the memory care section or not, always greet my loved one by name and with a big smile. The staff have an incredible amount of patience and empathy. We're very pleased with this place, and would definitely recommend it to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Robert - Family/friend
Memory Care
January 7, 2014
4.5
Verified Review
1st Respite Care Resident at This Facility
My Mother fell in her home and broke her arm just below the shoulder was in a rehabilitation facility and needed to go home or to assisted living for a couple of months, so she would not use up all of her rehabilitation days allowed under medicare. Since this is short term respite care we were concerned about the price but mainly wanted the best care and set up to support my mom as stress free as possible at this time. We found that Brightview at Fallsgrove was the best set up for my Mom as she did not want a too large of a room and can make the walk to the dinning and activity rooms which are close by her location in this facility. Everyone has been very supportive and given great care to my Mom here she will be here until we find out if her arm is healing OK later this month.
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
5
Activities
5
Stuart Carroll - Toured community
Memory Care
November 18, 2013
5.0
Verified Review
Thanks for your patience and help!
I worked w/Sheyna Dorfman for almost 3 years -- with a long hiatus -- in trying to find a place for my mother. It was an arduous and stressful time, but Sheyna put up with a lot of my hand wringing and mom's difficulty in making a move. However, we just moved her to a great facility that Sheyna recommended. She was great.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Son - Family/friend
Memory Care
October 31, 2013
5.0
Verified Review
Loved the staff
We were really comfortable with the staff there, we thought they were very professional, we liked their philosophy and how they interacted with the residents. It's a new facility, it's very cherry, my mom is in memory care and of all the places we visited, this was the only place that put memory care on the first floor, all the other ones had them locked up on the third floor so there's a lot more integration with the other residents.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Satisfied Customer - Resident/client
Memory Care
August 9, 2013
5.0
Verified Review
Expensive but worth it
It is a very nice community. The people here are very nice. The food is excellent. Anyone that moves here would be very happy. It is a very nice location. It is a costly community but it is worth the money. I am paying about $6,000 for a 300 sqft room. If you can afford this community I would recommend you move into it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-17 out of 17 reviews

Amenities
at Brightview Fallsgrove

Healthcare Services

  • Non-Ambulatory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • No Sugar
  • International Cuisine
  • Guest Meals
  • Low / No Sodium
  • Room Service
  • Gluten-free
  • Professional Chef
  • Special Dining Programs
  • Anytime Dining
  • Vegan
  • Restaurant Style Dining
  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Handicap Accessible
  • Fireplaces
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Cable or Satellite TV
  • Kitchenette

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outside Patio
  • Meeting Room
  • Beauty Salon
  • Computer or Media Center
  • Outdoor Common Areas
  • TV Lounge
  • Library
  • Central Fireplace
  • Barber Shop
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Jacuzzi
  • Game Room
  • Piano or Organ
  • Fitness Center

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • English

Activities

  • Bible Study Group
  • Live Well Programs
  • Other Religious Services
  • Brain fitness / Dakim
  • Book Club
  • Cooking Club
  • Birthday Parties
  • Bridge Club
  • Catholic Services
  • Wine Tasting
  • Intergenerational Programs
  • Cards / Pinochle Club
  • Live Dance or Theater Performances
  • Men's Club
  • Jewish Services
  • Visiting Rabbi
  • Day Trips and Outings
  • Protestant Services
  • Devotional Activities Offsite
  • Activities On-site
  • Art Classes
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Resident Band or Musicians
  • Reminiscence Programs
  • Current Events Club
  • Stretching Classes
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Activities Off-site
  • Happy Hour
  • Light Therapy Programs
  • Community Service Programs
  • Yoga / Chair Yoga
  • Dances
  • Holiday Parties
  • Karaoke
  • Quilting or Sewing Club
  • Choir / Singing Club
  • Cooking Classes
  • Community Service Organizations
  • BBQs or Picnics
  • Walking Club
  • Mormon/LDS Services
  • Montessori Programs

Neighborhoods
around Brightview Fallsgrove

See what the neighborhood has to offer and what’s nearby:
Brightview Fallsgrove in google map

Frequently Asked Questions
about Brightview Fallsgrove

Brightview Fallsgrove offers Studio, 1 Bedroom and Semi-Private. Learn more.

Call (240) 314-7194 to reach a resident at Brightview Fallsgrove.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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