159 Sullys Trail, Pittsford, NY 14534
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Meals & dining
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Value for cost
It is a very good community for my loved one. It is clean from what I can tell. The communication with the staff has been good. It would be nice to have more reports on how my loved one is doing with care and medication. Our stay has been during the pandemic.
The caregivers that worked there were nice, but most of the other residents there need far more care then [name removed] needed. He was bored to death. They ran out of his medication and did not let me know, so he went without medication for two days. The main reason we moved him in was that he needed medication management. I ended up pulling him out and moved him to a new community. I had a really hard time getting the rest of his medication back after we moved him out. The caregivers were great but the Head Nurse was not helpful and nasty.
Yes Brookdale is a friendly, caring place for my wife. They do care for quite a range in conditions; many of whom were needing personal help. I moved my wife from Brookdale to a home within 2 miles instead of the less convenient 22miles. The only reason for rating value a little lower is that prices were a great surprise to me: I didn't look until there was a need. So a head's up is begin planning 10+ years ahead.
The staff at Brookdale was wonderful. We couldn’t have picked a better place for our mom
Mom lived there for 4 + years. In the first 2.5 years, nice value. Generally good staff. Some of the aides are well trained and truly seem to care, but there has been an enormous turnover in staff as well. Last 1.5 years, though, once the name changed from ClareBridge to Brookdale, huge decrease in quality of care. Rates go up every January, but quality has decreased significantly. Staff have been reduced to minimal standards, a nurse used to be available 24/7, not any more. Staff are overburdened with needs of residents, especially at night and on weekends. Residents with higher needs are [Removed]. Often left wet /soiled, not kept hydrated, meal times rushed-so proper nutrition is not possible. Focus has become meds and minimal care needed. Mom had a recent issue while eating in the AM, she was left on her own without consultation even with nurse until later in the day when a staff person expressed concern. Another issue had also been a concern, but no one did anything about it. I had not been notified of any of this. I arrived to visit and was instantly concerned with her condition. No nurse was around, an aide called for support from off duty nurse and xray but she clearly needed more help than that. Sadly they have put her in jeopardy for the last time.
The hometown look and feel of the place was unique. A cafe where each person could get a cookie and cup of coffee was quaint. Plenty of interior walking space, but otherwise rather confining. Everyone or staff seems to know each person well. Small alcoves along hallways are nice to sit for a rest or read a book. Multiple garden spaces between the buildings were attractive.
The staff are kind, loving and encourage my dad. The food is ok and the meals seem to be well balanced. They offer daily activities and the community is kept clean. This is a locked community, however they do have a closed in patio with flowers and tables. They also have a vestibule with flowers outside the front door. I would recommend this community.
My father has been at Brookdale for about a month. When I am there the staff if wonderful; friendly, helpful to us and to my dad. I have heard from others, strangers, of how awesome Brookdale is and they highly recommend the facility.
My dad has been at Brookdale for about a month now. Everytime I have visited, the staff has been exceptionally friendly and very kind to the residents. The facility has been extremely clean. Before bringing dad to this facility, I did visit two others in the vicinity and we picked Brookdale due to the friendliness and efficiency of the staff.
My dad just arrived at Brookdale today. He was greeted by the staff and was so welcomed by everyone! My daughter and I showed him his room and then [Removed] took him to show him around. He was so interested in following [Removed] that he didn't concern himself that we were leaving. It went so much smoother than I ever imagined. I just love the staff at Brookdale and all feel just like family!!
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.