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VERIFIED PARTNER

Brookdale Pittsford

159 Sullys Trail, Pittsford, NY 14534

8.9
Review score
36 reviews
Add review
8.9
Review score
36 reviews
5 star
59%
4 star
17%
3 star
8%
2 star
8%
1 star
8%
See all reviews
8.6
Review score
26435 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Pittsford
Brookdale Pittsford
1111 Photos available
22 Floor plans available
Brookdale Pittsford in google map

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Anonymous
-
Family/friend
4.0
Our Experience
My loved one is a resident at Brookdale Pittsford. They appear to be short handed. Also, they are already raising the monthly rate after just a couple of months.

About the facility
Brookdale Pittsford

Put yourself in the driver's seat at Brookdale Pittsford. Here, your unique memory care needs will be met promptly by compassionate caregivers. Rest assured, trained team members are available around the clock to be alerted to an emergency situation. An emergency alert system and air ionization technology are also used to offer added protection.

Here, residents in memory care can look forward to structured activities and daily tailored programming. The Clare Bridge memory care program promotes social interaction and cognitive retention through six planned activities each day, while the Solace program offers additional support to residents in the late stages of dementia. A couple of specific highlights of this program include assistance with grooming, and participation in activities that involve sensory stimulation, like music and aromatherapy.

In addition to care, Brookdale’s team manages your chores, meals, home maintenance, laundry, and more, so you can focus on yourself and your interests. If you have a personal request or a question, be sure to connect with the on-site concierge service. Some additional perks to take advantage of include the well-stocked library, the beauty and barber shop, the game room, a screened lanai, and a community rental space. Invite your friends and family members over...

Read more

Senior living options offered

Memory Care

Pricing
for Brookdale Pittsford

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Pittsford

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Compare

Brookdale Pittsford
Brookdale Pittsford

159 Sullys Trail, Pittsford, NY 14534

Heathwood Assisted Living at Penfield community exterior
Heathwood Assisted Living at Penfield

100 Elderwood Ct., Penfield, NY 14526

Legacy at Grande Vie
Legacy at Grande Vie

2140 Five Mile Line Rd, Penfield, NY 14526

Baywinde Senior Living community exterior
Baywinde Senior Living

100-200 Kidd Castle Way, Webster, NY 14580

8.9
Review score
36 reviews
8.9
Review score
36 reviews
5 star
59%
4 star
17%
3 star
8%
2 star
8%
1 star
8%
9.5
Review score
11 reviews
9.5
Review score
11 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
32 reviews
9.2
Review score
32 reviews
5 star
33%
4 star
22%
3 star
13%
2 star
19%
1 star
13%
9.0
Review score
77 reviews
9.0
Review score
77 reviews
5 star
54%
4 star
25%
3 star
12%
2 star
4%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Brookdale Pittsford

8.9Review score36 reviews
8.9
Review score
36 reviews
5 star
59%
4 star
17%
3 star
8%
2 star
8%
1 star
8%
Brookdale
8.6
Review score26435 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Pittsford with 8.9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Pittsford has 36 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.4
Care Services
4.0
Staff
4.5
Meals & Dining
4.5
Activities
4.2
Value for Cost
3.8
A Place for Mom has scored Brookdale Pittsford with 8.9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Pittsford has 36 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.6
Review score26435 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Katelyn - Family/friend
Memory Care
January 26, 2024
2.0
Verified Review
Overpromised Under Delivered
Lots of promised activities and care. Overpromised underdelivered. Pills found on the floor. Non consistent staffing and huge price increase. They are going downhill.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Brookdale Pittsford
January 31, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Anonymous - Family/friend
Memory Care
January 12, 2024
4.0
Verified Review
Our Experience
My loved one is a resident at Brookdale Pittsford. They appear to be short handed. Also, they are already raising the monthly rate after just a couple of months.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
3
Joseph - Family/friend
Memory Care
March 20, 2023
5.0
Verified Review
They were/are absolutely fabulous. [Name removed] is assimilating nicely. They have great communication with all of the staff members and family. The meals smell home-made and the chef is accommodating with various choices.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
bridget - Toured community
Memory Care
March 6, 2023
5.0
Verified Review
tour review
Our family had an in person tour and we were very pleased with the entire experience, the only reason we did not go with this community was the location. It took us weeks to make that decision because we liked everything about Brookdale. It was immaculately clean, the staff were incredibly friendly. We saw a lot of activities going on and the nurse was wonderful. They also told us we could call them with any questions we had.
Anne P - Family/friend
Memory Care
January 27, 2023
5.0
No Worry With Mom Here
Both my father-in-law and my mother have been residents of Brookdale Pittsford. They are outstanding at training their staff to deal with the wide variety of issues and personalities expressed with a dementia diagnosis. The staff are caring, efficient and flexible. They treat each resident as in individual while keeping the needs of the whole community in mind. The meals are good with flexible options. The facilities were designed for persons with memory care issues. There are two separate but equal housing areas allowing for more personalized care. Each side is set up in a circle. The doors to a larger meeting area and the second side are opened for much of the day allowing a large area for walking. Doors are secure. There are activities scheduled seven days a week. Visitors are always welcome. One of the things that meant a lot to my family was the ability to have hospice care in the facility with no change of venue for the resident. We may need this for mom.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Rachael A - Family/friend
Memory Care
December 15, 2022
5.0
More like Home
Mr. [name removed] and his staff work hard communicating with families. This is a beautiful memory care facility. A mile long place to walk, tons of friends to talk to and a very patient and caring nursing staff. Brookdale has been a home and more like family to my mom and I. They help her thrive and make choices. She is always ready with a smile, giggle and lots of hugs. I highly recommend Brookdale for your loved one with memory care needs. They are treated with dignity and respect. The food is also amazing. I am not a very trusting person but Brookdale has earned my trust. Rachael
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Terri J - Family/friend
Memory Care
October 10, 2022
5.0
My dads never been happier !
Of course I was very skeptical about placing my dad but to see the change in him is remarkable, he is so happy to have people around to interact with , and the staff are incredibly kind I really believe it was the perfect fit for my dad and myself because I get to be his daughter again and that is the best feeling in the world. Thank you Brookdale for your kindness and understanding I truly appreciate you all
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Robb Hamina - Family/friend
Memory Care
September 13, 2022
5.0
Comfortable
My brother and I decided that we could not handle moving Mom into our home and the hospital found placement for her at Brookdale after Dad died. Mom is comfortable at Brookdale. She is calm at Brookdale, She is clean at Brookdale. She wasn't any of these things at home before our Dad died.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Memory Care
February 22, 2022
5.0
Verified Review
The people who work here are what make it nice.
The staff is concerned about the residents. They're not just doing a job. They like what they're doing. Cleanliness is good. The décor is good, and the facility has been recently remodeled. It's located in a nice residential neighborhood so you don't feel like you're pulling into a commercial institution. It feels more like a personal residence, which is a nice feeling.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
anonymous - Family/friend
Memory Care
October 11, 2021
4.0
Verified Review
I would recommend
We chose Brookdale Pittsford because I thought the staff were more friendly/welcoming and I just got a better feeling when I walked into this facility. I would recommend them to others who are looking.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
4
James - Family/friend
Memory Care
May 21, 2021
5.0
Verified Review
Very Satisficed With What I See is Going On There
It is a very good community for my loved one. It is clean from what I can tell. The communication with the staff has been good. It would be nice to have more reports on how my loved one is doing with care and medication. Our stay has been during the pandemic.
Cleanliness
5
Friendliness
5
Staff
5
JL - Family/friend
Memory Care
April 13, 2020
2.0
Verified Review
Aides were Good Administration was Not
The caregivers that worked there were nice, but most of the other residents there need far more care then [name removed] needed. He was bored to death. They ran out of his medication and did not let me know, so he went without medication for two days. The main reason we moved him in was that he needed medication management. I ended up pulling him out and moved him to a new community. I had a really hard time getting the rest of his medication back after we moved him out. The caregivers were great but the Head Nurse was not helpful and nasty.
Cleanliness
4
Friendliness
5
Value for Cost
2
Care Services
3
Activities
1
Senior Spouse - Family/friend
Memory Care
February 27, 2020
5.0
Try Them, Their Nice
Yes Brookdale is a friendly, caring place for my wife. They do care for quite a range in conditions; many of whom were needing personal help. I moved my wife from Brookdale to a home within 2 miles instead of the less convenient 22miles. The only reason for rating value a little lower is that prices were a great surprise to me: I didn't look until there was a need. So a head's up is begin planning 10+ years ahead.
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
5
Activities
5
Arthur Alvut - Family/friend
Memory Care
January 10, 2019
5.0
The staff at Brookdale was wonderful. We couldn’t have picked a better place for our mom
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
December 17, 2017
2.0
Beware of Brookdale
Mom lived there for 4 + years. In the first 2.5 years, nice value. Generally good staff. Some of the aides are well trained and truly seem to care, but there has been an enormous turnover in staff as well. Last 1.5 years, though, once the name changed from ClareBridge to Brookdale, huge decrease in quality of care. Rates go up every January, but quality has decreased significantly. Staff have been reduced to minimal standards, a nurse used to be available 24/7, not any more. Staff are overburdened with needs of residents, especially at night and on weekends. Residents with higher needs are [Removed]. Often left wet /soiled, not kept hydrated, meal times rushed-so proper nutrition is not possible. Focus has become meds and minimal care needed. Mom had a recent issue while eating in the AM, she was left on her own without consultation even with nurse until later in the day when a staff person expressed concern. Another issue had also been a concern, but no one did anything about it. I had not been notified of any of this. I arrived to visit and was instantly concerned with her condition. No nurse was around, an aide called for support from off duty nurse and xray but she clearly needed more help than that. Sadly they have put her in jeopardy for the last time.
Cleanliness
3
Friendliness
2.5
Value for Cost
2
Care Services
0.5
Activities
2
anonymous - Toured community
Memory Care
September 6, 2017
4.0
The hometown look and feel of the place was unique. A cafe where each person could get a cookie and cup of coffee was quaint. Plenty of interior walking space, but otherwise rather confining. Everyone or staff seems to know each person well. Small alcoves along hallways are nice to sit for a rest or read a book. Multiple garden spaces between the buildings were attractive.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
August 3, 2017
4.5
Verified Review
The staff are awesome
The staff are kind, loving and encourage my dad. The food is ok and the meals seem to be well balanced. They offer daily activities and the community is kept clean. This is a locked community, however they do have a closed in patio with flowers and tables. They also have a vestibule with flowers outside the front door. I would recommend this community.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Donna - Family/friend
Memory Care
July 26, 2017
5.0
Awesome
My father has been at Brookdale for about a month. When I am there the staff if wonderful; friendly, helpful to us and to my dad. I have heard from others, strangers, of how awesome Brookdale is and they highly recommend the facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Donna - Family/friend
Memory Care
July 12, 2017
5.0
Love Brookdale
My dad has been at Brookdale for about a month now. Everytime I have visited, the staff has been exceptionally friendly and very kind to the residents. The facility has been extremely clean. Before bringing dad to this facility, I did visit two others in the vicinity and we picked Brookdale due to the friendliness and efficiency of the staff.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Donna - Family/friend
Memory Care
June 14, 2017
5.0
Brookdale (Family)
My dad just arrived at Brookdale today. He was greeted by the staff and was so welcomed by everyone! My daughter and I showed him his room and then [Removed] took him to show him around. He was so interested in following [Removed] that he didn't concern himself that we were leaving. It went so much smoother than I ever imagined. I just love the staff at Brookdale and all feel just like family!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 36 reviews

Amenities
at Brookdale Pittsford

Healthcare Services

  • Memory Care
  • High Acuity Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Guest Meals
  • Low / No Sodium
  • No Sugar
  • Vegetarian
  • Professional Chef
  • Pureed Meals
  • Room Service
  • Special Dining Programs
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Ground Floor Units
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Fireplaces
  • Garden View
  • Private patio, deck, or balcony
  • Bath Tubs
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Transportation at Cost

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Computer or Media Center
  • Beauty Salon
  • Main Street Shops
  • Private Bath
  • Outside Patio
  • Meeting Room
  • Outdoor Common Areas
  • Library
  • Central Fireplace
  • Indoor Atrium
  • TV Lounge
  • Barber Shop
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Jacuzzi
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Trivia Games
  • Other Religious Services
  • Live Well Programs
  • Book Club
  • Brain fitness / Dakim
  • Cooking Club
  • Birthday Parties
  • Wii Bowling
  • Catholic Services
  • Bridge Club
  • Bible Study Group
  • Day Trips and Outings
  • Activities On-site
  • Christian Services
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • Men's Club
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Sensory-based Programs
  • Activities Off-site
  • Community Service Programs
  • Happy Hour
  • Dances
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Forever Fit
  • Art Classes
  • Yoga / Chair Yoga
  • Reminiscence Programs
  • Resident Band or Musicians
  • Current Events Club
  • Stretching Classes
  • Choir / Singing Club
  • Cooking Classes
  • Community Service Organizations
  • Pet-focused Programs
  • Gardening Club
  • BBQs or Picnics
  • Walking Club
  • Holiday Parties
  • Quilting or Sewing Club

Neighborhoods
around Brookdale Pittsford

See what the neighborhood has to offer and what’s nearby:
Brookdale Pittsford in google map

Frequently Asked Questions
about Brookdale Pittsford

Brookdale Pittsford offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Pittsford 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (585) 249-9990 to reach a resident at Brookdale Pittsford.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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