Brookdale Hollywood Park

Very pleasant staff and atmosphere of the facility.

We chose Brookdale Hollywood Park because we needed to find placement for my mom quickly and they had availability at the time and worked quick with us and were able to see us on a Sunday. We really liked the sales lady we worked with and we felt comfortable with them right away. It is a smaller facility and the staff know all the residents by name. I would definitely recommend to others looking.

We chose Brookdale Hollywood Park because this appeared to be the best one out of several that we looked at for type B assisted living. The room sizes are good for what her needs are. I think they could improve on the accuracy and timing on delivery of the medications. They do have a memory care unit attached to the regular type B assisted living facility, so if your loved one needs that care that is available.

It is a friendly community, the staff are very helpful. When I approach the staff about a concern they take care of the problem quickly. The staff are patient with the residents when transitioning into the community. The location is very good and off the freeway. It is a nice community, and family is happy our loved one is there. They have a beautiful courtyard., and a nice patio off the dining room for the residents.

We chose Brookdale Hollywood Park because the sales person who helped me was super accommodating. He was great to work with and always went above and beyond for our family. They also worked with us on the price. He is in a 2 person room but it is just him so he has plenty of space for what he needs. I haven't seen much because when I do go to visit I am only allowed to go straight to his room so I am excited for thing to open up. My dad is not a big fan of the coffee that they serve and he says the food doesn't have a lot of flavor. But overall I would recommend to others looking.

[name removed] was great. Got to look at a room through the window. They don't have a 1 bedroom available right now. Other options but not ideal location. Probably not the best choice.

The staff were very friendly as were the residents. The residents seemed happy to be there and they seemed more social amongst each other than other senior living/care places I’ve been.

The staff here did a very good job showing us around, they took their time with our tour and answered all our questions. We just felt that this community was too small, needed to be updated, drab and would not be the best fit for my dad.

I had a nice tour of the facility. Everything went well, and everyone was friendly. The community looked nice, and from what I saw they do a good job with the cleanliness. The staff I met was friendly, and my questions were answered. The experience went well. but I wanted a smaller community for my mother, and her needs.

I visited this community 4 times within 24 hours. The extra visits were because of needing other family members to see the community and also for our loved one to see where she would be living. [Removed] was very nice and listened to all of our requests or concerns. He worked with me and made himself available for each visit on a very short noticed. We meet the director and [Removed] one of the nurses, plus other staff. We were introduced to some residents. The place was very clean and looked nice on the inside. There are many activities for our loved one to participate in. The food is made fresh and not a reheated frozen product. There is a courtyard that mom can walk through or just sit in. This is a single level community and that was something that we were looking for. The residents that we meet seemed very happy and seemed to enjoy being there. if the status of our love one changes she does not need to be moved to another community. This was very important to us since she has been moved twice within the last year do to changes in her health care. This community meet our needs for our loved one which was very important to us.

I have no complaints about the tour I had taken of this community. The staff was very friendly and on time to our appointment and provided us with lots of great information. The property was nicely maintained and had a lot of great amenities available to offer all of the residents. Overall we where pleased with the experience it was just not the right place for my mother

Insufficient staffing. Staff is friendly and caring, but there are not enough of them. The weekends are a skeleton crew. Low response time. My parent is not receiving the attention that we were assured they would receive such as being escorted to all meals, activities and even bathing.

My family, and I had a good tour of this community. The staff was kind, and courteous. The community looked nice, and well-kept. The experience was a nice one. We did narrow it down to this community, and two other ones. My mother decided to go with another community, but our tour of this one was pleasant.

My tour of this community was a decent one. This community is older compared to the other we looked at. The staff was very friendly, and kind. It was a pretty nice experience. Everyone was very courteous too my family,and myself. My tour went well, but this wasn't the community for my mother.

I like this community for the care for a good friend. She is happy with the staff and the community. The meals are appealing and she is liking the activites that are offered. We would recommend this community to other families for good care for a loved one.

It was ruff adjustment at first for my father with his move to this community. He is doing well for the most part, and I'am satisfied with his move too this community. I know he is safe and being cared for well here. They have a good, positive staff, and they have been very friendly and supportive. There are activities available for the residents. He is eating the meals they offer. So I guess the food is good. His move to this community has provided me with a peace of mind. It is a nice place, and I would recommend it.

I looked throughout San Antonio at 8 different facilities for my mom. I kept going back to Brookdale Hollywood Park because the staff was incredible and inviting, more like family. It was also visible just how much they cared about the people that live there. The variety of meal choices per meal ensures that mom would have something she liked every day. The activities selection was better than offered at most places. All in all, I don't think I could have found anything better!

Things are going well and we are pleased with how dad is being cared for. The workers are very congenial, nice, friendly and nice for us to interact with. My dad has also progressed physically. We do have an area of concern. I have told them to put my dad's stockings on consistently for circulation. I am billed for them to put it on him. Although they are working on it, they also have made adjustments to the bill for the days I seen it not done. overall things are going well.

The set up the memory care unit unfortunately didn't work for my mother. Based on what i saw the cleanliness on that unit wasn't very good. If they did a little more updating and keeping it cleaned it would be wonderful. The staff communication was great they were also very nice. The guide explained the amenities and activities offered. This place is also pet friendly to families looking for a community that allows them to keep their pets.