855 E Basse Rd, San Antonio, TX 78209
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
We love this location and the staff. If Mom and I do get to go on a trip back to Indiana, we will use this location to take care of my Father while we are gone.Reviewed on A Place For Mom
My mother has been living there for five years. At this point, all I want to do is get her out. When my mother could do everything herself, it was a decent place to live. Once you have to rely on the staff, you get subquality care. They don't know what they are doing. They give the wrong medications (which my mother caught, thank goodness). They ignore residents for long periods of time, refuse services, etc. They are definitely understaffed. Cost is exorbitant and rises constantly. Very poor overall.
Response from Juniper Village at Lincoln HeightsAugust 5, 2019
We appreciate you taking the time to share your feedback and are sorry to hear Brookdale Alamo Heights is not meeting your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.
As the daughter of the resident, I have to say that A Place For Mom was invaluable in helping us find a great community for mom to move to. I happen to love the facility,. It's always clean & there are absolutely no odors, meaning the residents are being well taken care of. I've eaten there once with mom & found the menu to have varied multiple items & main entrees to choose from & found them to be delicious. Mom, however, is a picky eater, not into making sure her choices are the most nutritious combination & at her age, her ability to taste food is impaired. Consequently, her doctor & I had to have a talk with her about how little she's eating, which meals she's skipping & her snacking in between meals with junk that's impairing her appetite when nutritious meals are soon to be served. I've spent time in the common area just observing people & find that there's some activity that multiple people can participate in almost continually up until bedtime. I especially like that because it encourages residents to get out & get to know other residents. Unfortunately, mom isn't the most outgoing person, is socially awkward at best & ever since her TV was finally delivered to her new apartment she's making absolutely no effort to get out of her apartment now. I'm going to have a talk with staff to see if they can work with her on that because after losing all her friends at her last situation (not leaving them behind; they've all passed away), she really needs to put herself out there to make some new friends. She does have a table mate at dinner time (assigned dinner hours & table, which I'm not sure I like the idea of, but it's so busy at dinner time I can understand why they have this policy. Breakfast & lunch are open to choose tables & table mates) who is also blind & seems like a very nice person, interesting, too. I wish there were maybe other people at their table, too, though, as the conversation between just two people gets old after awhile. She does appreciate the aides who attend her & help with bathing & the nurses that make sure she's getting her medications into her mouth (as opposed to falling on the floor, which she has a problem with when self-administering at her last situation) & on time. I also appreciate that they do her laundry & change her bedding once a week or if needed more frequently. The executive staff was great to work with & the front desk receptions are angels, as are the other staff helping people get around, helping in common areas & at meals. She even ventured out on a shopping trip (which I've told her not to ever do again since she's at risk of falling) & the driver personally went with her around the store & helped her find the items she wanted - never leaving her side. I happen to know how exasperating it is to go shopping with her, as she unrealistically wants to shop in the order of her list, not per the store layout, & it takes forever to explain what's available, as she's also deaf & won't even cotton to getting hearing aids. I've told the staff numerous times that they're really special people to put up with what they experience all day, every day from numerous people like my mom - I truly don't know how they do it. Mom isn't a Susie Sunshine, more like a Negative Nelly or Debbie Downer & a big complainer - very negative, so difficult to deal with. I admire & applaud the staff, most of which have been employed there for many years, which speaks a lot to how wonderful they also treat their employees. [Name removed]at a Place For Mom deserves special credit. She was a big support, even just calling to see how my mom & I were doing while she was recuperating from an illness, which was the impetus for the move to Assisted Living. And was so dedicated & diligent in helping us find the perfect place for mom. I thank you & especially her for all your help.Reviewed on SeniorAdvisor.com
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.