Brighton Gardens of Westlake

27819 Center Ridge Road, Westlake, OH 44145

About the community

Just one mile south of Lake Erie, Brighton Gardens of Westlake offers gardens, walking paths, and outdoor seating to enjoy the peaceful, landscaped grounds. We provide assisted living options, memory care Reminiscence neighborhoods, short-term respite care, and hospice care coordination with our skilled team members available around the clock. Monthly wellness visits are also provided by a licensed on-staff nurse. Our Life Enrichment program and designated care managers get to know each resident to provide the personalized care, services, and programming to best fit their needs.

Sunrise CareConnect is our electronic health record system which makes it easy for our team members to assist with health care provider coordination and individualized care. We also use our Sunrise family engagement app to send photos, videos, and community updates to family members so they can stay connected and engaged.

Community Amenities and Services

Known for our engaging environment, we provide programming that nurtures the mind, body, and spirit. Whether it’s expressing creativity through art, getting active with fitness classes, or learning something new, residents at Brighton Gardens of Westlake enjoy activities that appeal to their personal interests. Our dining team provides three, freshly prepared meals as well as options for modified diets when needed....

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Senior Living Options Offered

Assisted living
Memory care

Pricing at Brighton Gardens of Westlake

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Community Details at Brighton Gardens of Westlake

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


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Reviews of Brighton Gardens of Westlake

3.8

(44 reviews)

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Cleanliness

4.1

Care services

3.9

Staff

1.0

Meals & dining

1.0

Activities

3.8

Value for cost

3.8

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1-10 of 44 reviews

4.0
April 22, 2021
Anonymous - Toured community

[name removed] spent an hour and a half talking with me and showing me around. She was wonderful!!!! I am not sure about the size of the units. Care sounds wonderful!


1.0
March 19, 2021
S. Anderson - Child of resident/client
They dropped the ball during covid

The exterior of the community is very clean, however when it came to the house keeping for our loved ones room that was very poor. Brighton Gardens was great before the pandemic, but once the pandemic hit they completely isolated everyone including our loved one to their apartment. This had caused his health to decline, and months later they called us to say they were starting to do psych testing and that he needed to be moved to memory care. We did not agree due to the recent isolation and asked if they were any physical or mental changes and they said no. When we moved him out his apartment was a mess, the bathroom was filthy and the toilet water was grey. They also gave us his medication in a garbage bag.


4.0
January 10, 2021
Anonymous - Toured community

Our contact ([name removed]) did a good job of seeking out our needs and providing info. We didn't choose this community for our relative, though, only because we identified a place that we thought was a better fit for him.


2.0
September 4, 2020
Anonymous - Toured community

we were asked to wait in a small entryway. there were boxes stacked in this area limiting egress into the building. there was also a bad smell. the person we were scheduled to meet with handed us off to an assistant it was a quick tour of two rooms and a packet of information to take home. not at all like the mutual sharing of information we have experienced at other communities.


2.5
February 27, 2020
Kathleen Donnelly - Loved one of resident/client
Concerns

They were not careful about allergies. We had to remind them several times about food allergies. My mother still ended up at ER in less than one month stay.

Response from Brighton Gardens of Westlake

February 28, 2020

Please know that we take all concerns seriously and would like to learn more about your experience at Sunrise. Please email information(at)sunriseseniorliving(dot)com with further details so we may follow up. Thank you. - The Sunrise Team


2.5
February 27, 2020
Kathleen Donnelly - Loved one of resident/client
Concerns

They were not careful about allergies. We had to remind them several times about food allergies. My mother still ended up at ER in less than one month stay.


0.5
November 10, 2019
Lawlass - Loved one of resident/client
Dad not showered for weeks plus bait & switch referral credit scam

My father entered Brighton in April 2019 on a respite basis. We were told about their $2,000 referral credit special as an enticement to move in. Once he was in and we got our first bill, we asked about the credit. We were told it was only available to permanent residents (info conveniently withheld when we moved him in). My father ended up staying through September 2019. In July we were told that my father automatically became a permanent resident 30 days after move in. There is a $1500 move-in fee for permanent residents and they decided to charge us. We asked for the $2,000 credit but were told that we would only be getting the July referral promo credit which was sadly reduced to $1,000. We explained that the May credit was $2,000 and we requested it back then several times but were denied it. They refused to give us the other $1,000. Upon telling them we were leaving and serving out our 30 day notice, they failed to shower my father for almost two full weeks. My father begged for a shower and finally asked for my intervention. I called and demanded a shower that day but it still took three more days before he got one. Meanwhile a rash he had worsened. He was humiliated having to go down to the dining room and sit at tables with others while he smelled badly (he has issues with both urinary and mild fecal incontinence sometimes), and looking unkempt. He skipped several meals because he was embarrassed. When I called the director, [name removed], about this and asked that we be credited on the final bill for showering services and some meals, and I recorded the call, he apologized and said that he would find a way to reduce the final bill. He also said he'd look into the referral bait-and-switch. He told me he'd call me in a few days. Thereafter he failed to return my phone calls and emails. I've been getting bills with late fees attached as I await a promised adjustment that is never going to come. Even when I told him I was reporting him to various agencies etc. he didn't care. Run from this place! There are so many other facilities to choose from. We had a terrible experience here with more than just the director. The care coordinator, [name removed], is awful. In six months there we never had a single meeting about my dad's care. She canceled the only one we did have and never rescheduled. She knew about my dad not having a shower and still took days to get him one. I could go on and on. Just take your loved one somewhere else.


0.5
November 10, 2019
Lawlass - Loved one of resident/client
Dad wasn't showered for weeks & running a bait & switch referral credit scam

My father entered Brighton in April 2019 on a respite basis. We were told about their $2,000 referral credit special as an enticement to move in. Once he was in and we got our first bill, we asked about the credit. We were told it was only available to permanent residents (info conveniently withheld when we moved him in). My father ended up staying through September 2019. In July we were told that my father automatically became a permanent resident 30 days after move in. There is a $1500 move-in fee for permanent residents and they decided to charge us. We asked for the $2,000 credit but were told that we would only be getting the July referral promo credit which was sadly reduced to $1,000. We explained that the May credit was $2,000 and we requested it back then several times but were denied it. They refused to give us the other $1,000. Upon telling them we were leaving and serving out our 30 day notice, they failed to shower my father for almost two full weeks. My father begged for a shower and finally asked for my intervention. I called and demanded a shower that day but it still took three more days before he got one. Meanwhile a rash he had worsened. He was humiliated having to go down to the dining room and sit at tables with others while he smelled badly (he has issues with both urinary and mild fecal incontinence sometimes), and looking unkempt. He skipped several meals because he was embarrassed. When I called the director, [Name removed], about this and asked that we be credited on the final bill for showering services and some meals, and I recorded the call, he apologized and said that he would find a way to reduce the final bill. He also said he'd look into the referral bait-and-switch. He told me he'd call me in a few days. Thereafter he failed to return my phone calls and emails. I've been getting bills with late fees attached as I await a promised adjustment that is never going to come. Even when I told him I was reporting him to various agencies etc. he didn't care. Run from this place! There are so many other facilities to choose from. We had a terrible experience here with more than just the director. The care coordinator, [name removed], is awful. In six months there we never had a single meeting about my dad's care. She canceled the only one we did have and never rescheduled. She knew about my dad not having a shower and still took days to get him one. I could go on and on. Just take your loved one somewhere else.


5.0
July 16, 2019
Robert - Loved one of resident/client
Would recommend Brighton gardens to everyone.

Mom likes this place. The staff is great. Food decent. Feels like home!!!


5.0
July 15, 2019
Anonymous - Toured community

Very nice, clean pleasant place. Willing to work with the family and patient. Highly recommend especially for transitioning memory care patients.


Frequently Asked Questions

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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