Atria Riverdale

The help here is wonderful! They really go out of their way to make you feel good! I'm very happy!

The menu here is Kosher for everyone. There were a lot of city buildings, too much of a city feel for my loved one.

The community is very nice, and the staff is very nice. The only issue is the food. My loved one does not like the food. I would recommend this community to others based on my experience.

Our overall experience has been positive, and continues to progress., my best friend of many many years who resides there has never had any issues or concerns that have not been regularly responded to on an administrative level and floor staff. We have never encountered a situation that was not addressed or openly discussed. We recommend this community as an option if you need to entrust someone to care for your loved one. It has a sense of community, and the staff members do a great job encouraging the residents to get out and about to meet new people and try new things. They have done an excellent job with their safety protocols with the pandemic, and maintain order with visitation schedules. Which speaks to the extent of measure they take to keep the residents safe.

We've had some good experiences, and one pretty bad one. Generally, the staff was very friendly. We actually had a lot of support from them in helping my loved one to go here. They came to our house and met with her, and explained their services. They were always super helpful, and they were very helpful getting her situated. They did their best considering the amount of care my loved one needed. They were very accommodating. Also they were helpful in letting my loved one pick her meals for a better diabetic diet. The biggest issue was when my loved one got Covid there and had to be hospitalized. There was one staff member who found my mother's behavior to be problematic. So their communication was bad at the end between the rehab facility, Atria, and myself. I wasn't notified soon enough that she wouldn't be allowed back to Atria.

We've not been pleased - they've been on lockdown over a year, with no internal cable tv station for the community, which could bring them together. They're really isolated. At a previous place, they had a channel to watch shows and interact and classes. It's been a year, most people have learned how to do zoom and communicate with their residents. The food is good - my loved one loves the food. The people are nice. The residents are all quite sharp, and she's very thrilled with being able to speak with them and have intelligent conversations more once lockdown eases up. But so far she hasn't truly met anyone, just had introductions. The potential is there but it hasn't been realized. Atria is just not trying to engage the residents. They've had some holiday events, but they didn't advertise them properly. The only people she sees are the people who clean and bring in the food. They do get to go downstairs every day for a few hours, but with social distancing it's very isolating for the new residents. But Atria hasn't stepped into this new technology at all. I mentioned it to them, and nothing's been done. They did allow my loved one to borrow an i-pad to attend church services on zoom, but that's it.

The community is beautiful and [name removed] was kind enough to show me around virtually. I think this is a great place for my brother to heal

It's a good place, for someone who needs some help. We are able to have virtual visits. The staff is good. The staff is quick to respond to my questions.

the food is not very good for the money we are spending, They seem to have an issue with turnover they have had 3 directors since august and I have been disappointed with the exprence. They have a plan for covid and so far it has been good

I have not been able to get the full experience of the facility but from what I've seen I would recommend the community to others

Our first impression was on the tour and the person who gave the tour was very open, and friendly and very professional showing us everything they had to offer. They were also very accommodating to us because we had to come back twice. During the tour we were able to eat lunch at in cafeteria and we have a variety of options to choose from and it was delicious. We love this community, the people who work there are amazing, very professional and really seem to care. The residents who live there are also very lovely. This community is very clean. We absolutely feel we are getting our money's worth. The activities are great, they sometimes take the residents to the museum or the theater.

This community has gone through management changes, and at first it was great and we heard the activities director was great, but they ended up leaving. Once they left the activities really dwindled. They advertised to us very clearly that the memory care unit was very separate from every thing else. this is typically a very clean appearing facility. The basic everyday cleaning was absolutely fine, but once COVID started the infection control was not consistent, and there were times the staff were not wearing masks, and our loved one actually got COVID. My mother is Jewish but does not keep kosher, she is severely under weight and sometimes has been told they cant accommodate to her wish for dairy during her meal in which meat as been served due to kosher laws.

Very impressed with this facility. All the residents were well taken care and dressed. We had the opportunity to watch them doing an exercise class. The environment was clean, comfortable and well appointed. The staff was very kind and helpful. We met with [name removed], their Executive Director and she will be coming on Saturday to meet my husband and to do an evaluation.

Hated it. Very small, activity staff was inexperienced. Did not like it.

Tour: 12/4/2017. Liked the building, neighborhood, staff and treatment structure. Library is very small; not sure menu is very diversified, but the layout of the rooms look like a good fit for us, and the many activities at the independent living level are also a good fit.

We were very impressed with Atria Riverdale. [Removed] gave us the tour. She was wonderful. We felt very comfortable with her and the rest of the staff. Very friendly and warm

My aunt is still in the process of transitioning. The staff are accommodating and getting her comfortable for a good adjustment. She's eating the meals and the feedback I get is that she enjoys the activities. She is participating in the morning exercise and art class. I thought this was better and more convenient for me to visit her.

they fund several potential paces for me but most were too far away from Manhattan. Went to Atria Riverdale and decided it was the best option. Moving my wife in on May 5. Impressed by the liimited number of individuals in the memory unit (38) . with a good ratio of staff to in patients.

The food is so so at this community, however they did just hire a new chef and manager for the kitchen area so we are waiting to see if things improve. The staff are really friendly. The resident director is really good and responsive. The community is very clean. This community is good for someone that is very religious.

I enjoy living at Atria. The staff have been friendly and helpful. I like the food and they keep the community clean. They offer some daily activities and I would recommend this community.