The Arbor Inn

My loved one was previously a resident at The Arbor Inn. Her experience at this facility was great! For the short time that my loved one lived at this facility, we found the staff great and the facility quite good. The cleanliness and friendliness were great. I would recommend The Arbor Inn to family and friends.

Our mother has been there 1 and 1/2 years and the last 4 months have shown a great improvement in staff attentiveness and kindness. I’m sure coming off of covid was very hard on this industry but Arbor Inn was very efficient in addressing any issues and we can see the change as well as our mother can too. Communication and medical attention is very exceptional with the wellness secretary ( unit clerk) and with the current director of nursing. The only complaint from mom and her resident friends is the meals either have lack of items ( milk for cereal) at times or just not happy with the tastes. Overall we are very very happy with our experience, communication and loving care our mother is receiving. We appreciate Arbor Inn and the staff so very much.

I would recommend it overall. I would just like them to involve my mom in more activities.

I'm gonna tell you a secret every senior (and family) needs to know. I've been living here since 2019. In that time, I've met people and made friends with people from all walks of life and have made friends with them. The staff here is truly very kind and caring. If you need something they'll find it or move to someone that has the answers. Many people have made friends and those sometimes have had a relationship some have blossomed into wonderful friends. If you (or a senior you know) needs a clean, family oriented place to call home, give Arbor Inn a call. It has a warm comfy feeling like home.

I was admitted on [date removed] after researching online for an assisted living facility. I found The Arbor Inn to be reasonably priced and good value for the money. All the staff here have been helpful to me and the kitchen has been accommodating my renal diet of no beef or pork. The surroundings are pleasant and staff keep everything neat and tidy as possible. I would recommend The Arbor Inn to anyone looking for assisted living.

The staff was awesome and so accommodating. What I truly appreciated is when our family did have an issue with a particular staff member, the management team/staff were receptive to our feedback. We really loved the facility.

The cleanliness was good. The interaction with the staff was good. My loved one liked the food. We picked this community, because it was close to home and the price was reasonable. They need to keep their patients safe, and they need to implement things to keep them from falling. It's more for people who are independent. We were disappointed, that our loved one kept falling. My loved one needed a higher level of care, than what they offered.

We chose Arbor Inn because it was the most affordable for us and the location was the most convenient for us. A lot of places are having turnover issues with staffing and that is true here as well. Overall we have been pleased with the experience and would recommend them to others.

Everything has been very good with The Arbor Inn. No complaints at all , the staff is caring and truly have been wonderful for our loved one.

Food is an issue always served cold, sometimes overcooked and selection choices are minimal. Not much of an activities program, the director is having issues finding staff and are having staffing issues. He had a runny nose and cold symptoms similar to Covid, he was tested but not when they had symptoms. He did end up being positive. We were ones to call and have him tested, which gave the positive result. Do not feel as we should have had to call for them to test when he was showing symptoms. Staff is very pleasant overall. Had one issue with sheets being dirty, we notified them and they did change right away.

I would recommend this community for you or your loved one. they have activities like ice cream socials and more but my loved one has not participated in much yet. It seems like they have about four or five choices a day of things to do for the residents to stay busy and active in the community. My loved one is still transitioning and I find it good that the meals are in the dinning room so that he can meet more people.

I think in normal times, the Arbor Inn is aw ondrful facility for your loved one if htey have mobility and are farily self sufficient. When I was looking at other facilities, everyone seemed to be in the same place with restriction splaced on them by the state of Michigan government with lockdowns and family visiting. They've done a fair job of communicating with us during Covid. They've had some staffing issues with turnover and training, and the staff to patient ratio is probably around 1:16, and I think that's low for the needs that my loved one had. Eating out of Styrofoam container w plastic forks vs going to the dining room with a plat and slverware makes a big difference. Covid defineltelhurth the eating and dining experience being sequestered in the rooms. I think if dining, activiites, and visits open up and slowly get back to normal, it's a very good option to consider for your loved ones. Especially product for your dollar. And as long as your loved one has a fair amount of independence and does not need a lot of care and attention, I think Arbor Inn is avery good facility to consider.

Rooms are very small 16x12 or 14x11. Not even any room for their recliners. Price is less because of that. Basically you get a small bedroom and a bathroom. Price does include everything though. Housekeeping, meds, all utilities, 3 meals.

The meal and dining service was great, they would make our loved one whatever she wanted. They were very accommodating and the staff members were all very outgoing. The rooms are very neat, our loved one had a private room. Unfortunately she passed away last month, but the staff was really excellent during that time and made sure she had everything she needed. From the administration to the house keeping they were great all around. With covid they were very accommodating with letting us speak to her over the phone, and when weather allowed it we were able to come visit. They were very health conscientious. They treated the residents more like family