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8.6
Review Score
10 Residences Way, Haverhill, MA 01830
Everyone is kind and caring. Mom made some new friends. Lots of activities and there's often a field trip once a week. Mom enjoys the food. The Residences are clean, mom's apartment is always clean and...
Wingate Residences at Haverhill is a state of the art, private, residential community with 64 apartments, offering 24 hour supportive care for seniors interested in maintaining active lifestyles while planning for future needs. The Neighborhood also includes 20 apartments with support for memory...
140 Melbourne Rd, Pittsfield, MA 01201
Staff very approachable and available for family concerns. Brochure says 90 min of assisted living staff but that is not always the case. Will come when called. Do clean each week and for a fee will do...
The award-winning Wingate Residences at Melbourne Place provides traditional Assisted Living and Memory Care. Located on a scenic hillside in Pittsfield, the Wingate Residences at Melbourne Place features bright and spacious common areas, beautiful landscaping and breathtaking views. It’s a...
353 Blackstone Blvd, Providence, RI 02906
The staff at Wingate went out of their way to insure that my Mom would have a place to go upon her release from rehab with very little notice. She initially went in as a respite care resident. After a couple...
Imagine spending every day as you wish enjoying friends and family, participating in stimulating cultural and social activities, and surrounding yourself with familiar furnishings in the privacy of your own home. Wingate Residences Living on Blackstone Boulevard is located in one of Rhode...
235 Gould Street, Needham, MA 02494
I picked Wingate because of the facilities location and the visual appeal of the buildings and the grounds. Very clean, very classy. The staff is very friendly and helpful. And the executive staff is always...
Voted Best Assisted Living in Boston in 2014 & 2015 by SENIORADVISOR.COM and Voted Best Retirement Living Residence in Needham and Surrounding Communities by the Readers of Hometown Weekly in 2014. The Residences at Wingate is an Independent Living, Assisted Living, and Memory Care Community...
21 Chipman Way, Kingston, MA 02364
I would say that the staff was very caring but could be more attentive. I picked the place because it was close to my house and my mother liked it the best after touring a few facilities. I would recommend.
Located in Plymouth County of Kingston, Massachusetts, The Inn at Silver Lake is the perfect assisted living community for you or your loved one. Our residents enjoy breathtaking views of lakes, gardens, woods and well-maintained landscaping. We are just moments away from area attractions such as...
One Butler Avenue, Providence, RI 02906
Very clean. Variety of daily activities. Residents seem happy and are friendly. The pool is a big feature for my mother. The head nurse has been very helpful. It's only been a couple of months so we are...
Imagine spending every day as you wish enjoying friends and family, participating in stimulating cultural and social activities, and surrounding yourself with familiar furnishings in the privacy of your own home. Wingate Residences on the East Side is the area's premiere assisted living community...
200 Skidmore Blvd, Gaithersburg, MD 20788
[name removed] , the maintenance technician was here today because a lot of the key fobs had stop working?? thank you so much for staying and seeing that this was taken care of...
Hillside Senior Living Apartments provides residents 62 and greater an resort-class senior living experience. Situated on a scenic hill surrounded by a park-like setting, this brand new Gaithersburg, Maryland apartment community offers resort-style one and two bedroom apartments.
589 Highland Ave, Needham, MA 02494
Review Score
126 reviewsOut of 10
5 star
62%
4 star
28%
3 star
7%
2 star
3%
1 star
3%
A Place for Mom has scored Wingate Senior Living with 8.6 out of 10 using our proprietary review score based on 28 reviews in the last 2 years. Over all time, Wingate Senior Living has 126 reviews with an average "overall experience" of 4.4 out of 5.
[name removed] went to the hospital and they continued on charging us rent and would not reimburse the full amount only one month. I would caution others looking to pay attention to the rent if they are paying out of pocket. Staff on the floor are great, they just need a little more communication with family members.
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3
The Inn at Silver Lake in Kingston, MA
4.2
(19 reviews)
My mother-in-law lived in a lovely apt. here for 2.5 years. Our family was impressed with the caring floor staff, activities, and meals. Unfortunately, near the end of Mom's time at Wingate, she had a medical crisis and was put on hospice, just at the time a new Nursing Director came on board. This Director exhibited a very troubling ignorance about hospice and end of life care. In the days preceding Mom's death, when she could no longer swallow, hospice left specific orders to quit force-feeding her, but this Nursing Director made her staff continue - resulting in painful episodes of Mom aspirating and vomiting. On our mom’s last day of life, the Nursing Director refused to administer comfort meds until confronted by the hospice nurse. The reason I'm not leaving a single star is that the Wingate Corp leaders took the matter extremely seriously, immediately arranging training about end of life care for the Nursing Dir. and her staff.
4
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4
Wingate Residences on the East Side in Providence, RI
4.5
(35 reviews)
My father lived in the assisted living part of the building from 2013 until 2017 when Epoch ran the facility. That part of his experience was great. He had to move into memory care in 2017 when Wingate took over the facility. Our experience in that part of the facility was poor. There was not enough staff, his bathroom was often filthy, the set-up for activities was not good as residents had to travel in a small elevator to go down a floor for activities and most of the activities were not anything my dad wanted to participate in. Most of the time, people were just in front of a television set. I would not recommend memory care to anyone.
1.5
2.5
1.5
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1.5
Wingate Residences at Melbourne Place in Pittsfield, MA
4.2
(18 reviews)
You will be spending lots of money - so ask many questions. Understand exactly what services your family member will receive. If there is anything required that falls outside of the "social model" of assisted living - you will be asked to provide a private aid - which is very expensive. Drop in unannounced - often memory care residents are planted in front of the TV. Staff is not proactive - often gathered chatting when they should be tending to residents. Personal belongings disappear - keep a close watch. It is a very pretty place - but looks aren't everything. Often do not follow-through on what is promised, from diet to basic aspects of care plans. If you think that your family member will need nursing care at any point - be sure to read reviews for the related skilled nursing facility - they are horrendous & have been for years......the same company runs both facilities.
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Do your homework - speak with the families of residents. It looks pretty - but what care is provided? Constantly have new staff - many of whom stand around until they are specifically asked to do something - no consistency. Care plans are not adhered to.....though mgmt is repeatedly reminded. You need to show up repeatedly to see what is going on and push to have things taken care of. Watch your loved one's belongings, they disappear.
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1
It is a lovely place when you go there and look around, the deck outside is beautiful to look off of and it has a very pleasant atmosphere. The community is relatively very clean, however our loved ones room could of used a little more cleaning and their laundry could of been done more on a regular basis. Our family did not had a good experience, the care was terrible and so was the theft. Our loved one did not receive their medication for moms, because the aids did not call the pharmacy for new prescriptions. Also our loved ones hearing aids were stolen and their eye glasses went mission for two months. We would not recommend this facility.
3
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0.5
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3
0.5
Wingate Residences at Melbourne Place in Pittsfield, MA
4.2
(18 reviews)
There are 8 total Wingate Senior Living Facilities.
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