Wallick Senior Housing, LLC

I really liked this one

I liked this facility the most out of those that I toured from your referrals. The representative was very knowledgeable, very interested in what I had to say, matched the information she gave me to the needs I expressed for my parents, and did a very thorough presentation of the facility. The facility itself was above average in it's offerings, staffing, and the environment it provides. It was however, bordering on overly saccharin. I could easily see my parents avoiding most activities because of the "sweet & simple" treatment I observed in several instances.

Positives: Very active facility. Friendly staff greet all by name. Clean and spacious common spaces including a media room, library and craft room. Active residents enjoy daily outings and in-house activities i.e. card games, sing alongs and trivia contests. Large cafeteria style dining room with menu ordering. Spacious apartment with ample storage, walk in bathtub and emergency cords. Modest pricing with add-on services depending on care level needed. Medicaid approved for studio apt. Private pay. Beautiful park like grounds with garden, gazebo, pond and a patio. Negative: Confusingly long hallways.

Very nice.

Very nice facility, staff were very informative. Clean, friendly environment.

The Ashford is a really nice community and we have met a lot of the tenants and they are very friendly. We would recommend this community to other families if it fits the needs and situation of their loved ones. With the turnover rate the way it is right now with everyone, we feel that we have to be here everyday to make sure our loved one is getting our of bed, being dressed properly, hair brushed, etc.

Some activities The Ashford community had before COVID were movie nights and bible studies. The affordability and central location really stood out to us, and the overall look of the community is nice. The Ashford is pretty spacious with an open concept and a lot of natural light. The provide a lot of different floor plans which we thought was nice. Our loved one did not really care for the food, but we were able to eat there a couple times and we thought overall it was pretty good.

I have no complaints about the tour I had taken of this community. All of the staff where very friendly and made sure to be on time to our appointment. They where very knowledgeable on there facility and gave us a lot of great information as well as answer all questions. Everything was very clean and well maintained, it was just not the right location for my mother.

I really enjoyed my tour of this community, all of the staff where friendly and really took there time with my aunt and I during our visit. It was a little out of our price range but I liked the fact that after two years of living there they would accept help from medicaid. I would defiantly recommend this place to anyone looking into an assisted living.

Response is extremely slow. Clean. Food is ok. Not a super comfortable environment. But very nice and knowledgeable staff.

My loved one was previously a resident at The Ashford on Broad. Staffing was very limited, therefore causing a great deal of the issues we experienced. The building maintenance was not good. They did not have an activities person for a long time. All in all, it wasn't what I had hoped it would be.

We would not recommend this to a friend because my mother's care was poor as she was in her final days. They do not have enough staff to take care of all the residents. Their advertising is very misleading, leading. Want to think that they have 24 hour nursing care when they do not. We picked this, because it seem to be the best value however, with what we know now we would be never picked it again

I picked it because of price. My brother had very limited funds. Others were nicer with more amenities, but the costs were prohibitive. Overall the care was just OK. Towards the end of myloved ones life we moved and the care was better.

This is a better community than where my loved one has been in the past; however, there is still room for improvement. It would be nice to see the staff be able to be more cognizant of putting the hearing aides in for our loved one, assistance in getting our loved one to the restroom, and communication with the family. The family's emails and calls will go unanswered and the staff won't return the requests for call backs. There is still room for improvement when it come to the follow through. There is some staff that are very good to work with though. The washing machines don't seem to be working correctly and they need a good deep cleaning.

We picked this community because, of the location and it was all inclusive. Things have definitely gotten better, and seems improve. They can do better with cleaning the room. Most of the staff is friendly. My loved one has been happy with the food. Overall, they seem to be okay. I would recommend to other families. They have been receptive any issues that we have had.

I toured this facility and it was ok. The entryway was very nice, but I got a different vibe from the rest of the facility. It was fairly clean and all were friendly, just a different vibe/atmosphere.

Some improvements The Ashford could work on is getting a more solid staff team in the kitchen - it seems like at times they are really scrambling to keep people in there and sometimes they have to serve the residents in their rooms with pre-packaged meals specifically on the weekends. Their physical therapist is absolutely fantastic and does a terrific exercise classes once a week which is great but we do wish it was more then once a week,

We have had an average experience with Oakleaf Village. I thought that they were extremely helpful during the move in process and getting him in. They have a positive covid case so he is not enjoying the lock-downs. He does not care much for the food that they serve either. Other than that, he has been doing fine.

The lobby is very clean but due to the covid restrictions nobody can get passed the lobby. We are not happy with the care, we were told our loved one could live in assisted living with level 2 nursing care, and after the spiked the rates up very high we asked exactly what the level 2 care was, and it was just to assist her with her daily medicine. Since covid they have to eat in their rooms a lot of the time since the dining hall is shut down, and a lot of the time the food was served cold. they do have small activities, but due to our loved ones health state she was more comfortable not participating in them, however they never encouraged her to join in or even bring anything up to her room. We are just not happy with the place.

The tour advisors were very nice and helpful. The things that are covered are very good. However I feel the prices are too high. Also, the facility itself is dated.