Viva Senior Living

Placing my father was easy. The staff are wonderful and seem to really care about the residents. All his needs are met and if there are any issues, they are quick to respond. The rooms very in size and are furnished with the appropriate furniture. They offer many different options for meals and activities. The neighborhood and town of Baldwinsville is very nice and provides a safe atmosphere. I highly recommend park terrace.

I would recommend this facility to others.

As of right now Mom is doing well there. The transitions was difficult but she has adjusted. Her medical needs are being met to the best of my knowledge and she has friends there too.

Not as much activities to keep patients occupied but friendly staff and very good meal plans, very reasonably priced. I would recommend.

We live near the community which helps us. We picked this based on availability, convenient location, and friendly greetings

The staff are very accommodating and helpful. It's easy to contact the staff, when needed. I would recommend the facility to others, but always encourage a visit for final determination.

The front desk lady is AMAZING. The administration is good but has some response issues. The staffing problem is no different than most other jobs in America. Also, most aides are Personal Care Assistants and don't have CNA training, so perhaps the job is not what they expected. Overall, seriously, I am very pleased that your company advised me of them because very few people here ever knew they existed. Also, my loved one is thriving there and that is all I ever wanted.

Our family had an in person tour with Woodland Creek Transitional Assisted Living community and it was nice but it reminded me too much like a nursing home and didn't want that for my mom. I wanted more of an apartment feel.

My mother is currently a resident at Wilson Manor and everything about her experience at this facility has been very good so far. The friendliness and activities are great. The cleanliness, staff and care services are very good. My mother is happy at Wilson Manor. She seems content and I think that the staff does a good job. I would recommend this facility to family and friends.

For my Woodland Creek tour: The facility is beautiful and the staff was very nice and very helpful. However, I saw too many people congregating around the nurses station just hanging out for my comfort level. That said, this might have been my second choice if the first didn't work out.

Overall I would recommend Viva Senior Living. It's a good value for the price. Would like a little more attentiveness and understanding from medical providers such as doctors or physicians assistants on staff.

The Retreat at Easley is a good place for family members to be, and I would recommend it. I like that they allow the residents to plant their own flowers, etc. I would like to see them improve on medication management.

Our family had an in person tour with Park Terrace at Radisson and we loved it. The community was very clean, the dining area was not cafeteria styled .The staff we met with were very helpful. They had a memory care unit on campus. The apartments were more modernized, but there were no openings or this community would of been our first choice.

My Aunt was very happy at Seneca Lake Terrace. Overall they did a great job taking care of her. We did have to remind them a few times to clean up the room better but overall a clean environment. The furniture and furnishings could use an upgrade (at that time 2021) however, the care was the most important and they did a great job. I would recommend Seneca Lake Terrace.

I gave it a 4 overall because of the lack of staffing, it is affecting the quality of care. The facility is clean and the staff are friendly. The rooms are very nice as well. They do have plenty of activities but she is not participating in anything yet. I would recommend Viva Senior Living at Harrisburg.

Getting something done takes some repeat requests, whether it's general things or care-related things. I think it's just a breakdown in communication somewhere. My loved one isn't thrilled with the food and thinks it's kind of bland, although I understand why it's prepared that way for the population they're serving it to. I do really like the staff. Everybody I 've met seems to be very friendly.

I would highly recommend. We are really happy with this community. The staff communication is fairly well but hard to find who you need to talk to at times.

This is a great place for my loved one to go to. They are very friendly and accommodating, and the staff keep a great eye on my loved one without my loved one knowing. The staff communication is pretty good with the family. There is an aide shortage here like other communities in the area. There are three meals a day served a day and there are choices for them to choose from. It feels like going to a restaurant to eat meals.

We've had our challenges getting my loved one settled. Initially we had issues with getting medications administered properly, which is very important. I know they've had staffing issues, as do a lot of companies these days. But we haven't had a warm and fuzzy feeling about the staff and quality of care. Paying this much, I expected better quality and service. The facility itself is very nice and is kept clean, which appealed to us originally. I think the food is good quality, although they could tailor their food choices more to the age group they're serving and offer more variety. And I would just like to see improvement in staffing and care.

We recently placed my sister in this facility, but overall we are satisfied with it so far. Upon admission they knew she would be needing physical therapy set up and they're on top of it and have that in the works. She is on the memory care unit and I haven't gotten a lot of feedback from her yet. But when I went to pick her up for an appointment the other day, she was sitting at a table with other residents and was smiling as they were talking. It was nice to see her out with others and content. The staff is very friendly. They seem to handle issues pretty quickly. They are very considerate of the residents and always seem very nice. The atmosphere is good and residents seem very content. I haven't had much experience with the meals, but they do give snacks which my sister enjoys. I would recommend this facility.