The Hearth at Greenpoint

150 Old Liverpool Rd Liverpool NY 13088

866-465-5993

for a local A Place for Mom advisor

The Hearth at Greenpoint offers gracious retirement living complete with a full social calendar to allow residents with the opportunity to grow their hobbies and establish lifelong friendships. Even dining is taken care of, thanks to our Hearth-Healthy Dining. Located in Liverpool and just a short distance from Syracuse, The Hearth at Greenpoint provides the best that Central New York has to offer.

The Hearth at Greenpoint offers care based on the needs of each resident, designed to help each person Live More- a philosophy of living supported by fun and interesting programs to keep the residents of the Hearth at Greenpoint as healthy and active as possible. We invite you to discover the details that set us apart!

Pricing at The Hearth at Greenpoint

Room Type
Monthly Range* (USD)

Studio
$ See Pricing
1 Bedroom
$ See Pricing
2 Bedrooms
$ See Pricing
Semi-Private
$ See Pricing

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of The Hearth at Greenpoint

3.8 of 5 Average rating
11 Reviews
Reviews gathered from across the web
(3) A Place For Mom
(8) SeniorAdvisor.com
  • The Hearth At Greenpoint

    The community was overall very clean. We also appreciate how well they have handled the Covid-19 pandemic. The staff is awesome. In general, they are respectful and they have done a good job with keeping the residents safe during the community lock down and making sure we as the family are still able to have contact with our loved one. They do run a lot of varied activities and we do think the community is worth the price.

    Review originally written on A Place For Mom

    The Hearth At Greenpoint

    The community was overall very clean. We also appreciate how well they have handled the Covid-19 pandemic. The staff is awesome. In general, they are respectful and they have done a good job with keeping the residents safe during the community lock down and making sure we as the family are still able to have contact with our loved one. They do run a lot of varied activities and we do think the community is worth the price.

  • Not as good as they used to be

    This place was great when my parents moved in but has gone downhill considerably in the last 3-4 years. Use to get a smile from EVERY staff member, now the front desk barely acknowledges you. Case manager [name removed] is useless, don't even know if she still works there the communication with family is so bad. Staff turn over frequent and I consider these and other issues a reflection of the administration.

    Review originally written on A Place For Mom

    Not as good as they used to be

    This place was great when my parents moved in but has gone downhill considerably in the last 3-4 years. Use to get a smile from EVERY staff member, now the front desk barely acknowledges you. Case manager [name removed] is useless, don't even know if she still works there the communication with family is so bad. Staff turn over frequent and I consider these and other issues a reflection of the administration.

  • Horrible Experience

    Please DO NOT entrust your loved one to this facilities care if they need mediciation management or they are not basically totally independent! My mother lived here for a little over two months. In that timeframe, they messed up her medication NUMEROUS times, they did not return phone calls, they left fecal matter on my mother (as seen by hospital ER departmemt) and robbed her of her dignity: just to name a few. All they care about, from the very top, (management: case manager, head of nursing, and their executive director) is MONEY. They are ruthless, for-profit, unwilling to work with you, refuse to hold themselves accountable for their errors, try to intimidate, pass the blame, do the bare minimum, and then try to stick you for rent and services after you've moved your loved one out (after a legal and necessary medical evaluation required by NY State proved they were unable to meet my mother's medical needs)! HORRIBLE HORRIBLE place. The medicine passers don't know what they are dispensing to residents, medication came up missing, was never given to my mom or they gave her too much. I tried to get answers numerous times to no avail. I do not understand how anyone in management at Greenpoint can sleep comfortably at night. I literally pray for the residents: especially the ones who do not have an advocate.

    Review originally written on A Place For Mom

    Horrible Experience

    Please DO NOT entrust your loved one to this facilities care if they need mediciation management or they are not basically totally independent! My mother lived here for a little over two months. In that timeframe, they messed up her medication NUMEROUS times, they did not return phone calls, they left fecal matter on my mother (as seen by hospital ER departmemt) and robbed her of her dignity: just to name a few. All they care about, from the very top, (management: case manager, head of nursing, and their executive director) is MONEY. They are ruthless, for-profit, unwilling to work with you, refuse to hold themselves accountable for their errors, try to intimidate, pass the blame, do the bare minimum, and then try to stick you for rent and services after you've moved your loved one out (after a legal and necessary medical evaluation required by NY State proved they were unable to meet my mother's medical needs)! HORRIBLE HORRIBLE place. The medicine passers don't know what they are dispensing to residents, medication came up missing, was never given to my mom or they gave her too much. I tried to get answers numerous times to no avail. I do not understand how anyone in management at Greenpoint can sleep comfortably at night. I literally pray for the residents: especially the ones who do not have an advocate.

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Community Details at The Hearth at Greenpoint

    There are no reviews written for this community

    • The Hearth at Greenpoint Amenities

      • Activities Onsite
      • Outdoor Common Areas
      • Beautician Onsite
      • Meals Provided
      • Activities Offsite
      • Devotional Services Offsite
      • Vegetarian
      • Indoor Common Areas

    Senior Housing Types Provided at The Hearth at Greenpoint

      There are no reviews written for this community

      • Assisted Living
      • Independent Living
      • Memory Care
      • Nursing Home
      • Care Homes
      • Home Care
      • Senior Apartments