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The Hearth at Greenpoint

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150 Old Liverpool Rd, Liverpool, NY 13088

8.8
Review score
36 reviews
Add review
8.8
Review score
36 reviews
5 star
50%
4 star
28%
3 star
8%
2 star
6%
1 star
8%
See all reviews
8.4
Review score
316 reviews
17 facilities
For pricing & availability:
(866) 374-4058
The Hearth at Greenpoint
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The Hearth at Greenpoint
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55 Floor plans available
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Anonymous
-
Family/friend
4.0
My families experience
Very friendly. Over the past year had a floor from the sprinkler that caused quite a mess overall very pleased. The front desk has 1 employee that is outstanding and extremely helpful. I am still questioning some of this. Hearing some stories from my dad about some uncomfortable situations

About the facility
The Hearth at Greenpoint

The Hearth at Greenpoint offers independent and assisted living to seniors in Liverpool, New York, and the surrounding areas. Spacious, well-lit common areas, intimate seating by the fireplace, and well-manicured courtyards create an inviting atmosphere. You’ll feel welcomed by the staff and caregivers at this pet-friendly community.

Onondaga Lake Park provides breathtaking views and a variety of activities — fishing, boating, biking, and more! For entertainment, you can enjoy a local performance at The Landmark Theater. Those interested in art and culture will delight in the Everson Museum of Art. You’ll also find plenty of other local areas to interest you with golf courses, shopping, and dining — all just minutes away.

Community Amenities and Services

This vibrant community strives to offer a variety of activities to suit the interests of the community members. Walking clubs, dancing, chair yoga, and other physical activities are offered through the community’s Move More program. You can also look forward to intellectually stimulating conversations on a variety of topics, like science or politics, and challenging activities including trivia and puzzles. You can also make your own fun — check out a book from the library or watch a classic film in the theater...

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Senior living options offered

Assisted Living

Independent Living

Pricing
for The Hearth at Greenpoint

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Hearth at Greenpoint

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The Hearth at Greenpoint
The Hearth at Greenpoint

150 Old Liverpool Rd, Liverpool, NY 13088

The Hearth on James
The Hearth on James

830 James St, Syracuse, NY 13203

Brookdale Liverpool
Brookdale Liverpool

4055 Long Branch Road, Liverpool, NY 13090

Brookdale Bellevue AL/MC
Brookdale Bellevue AL/MC

4330 Onondaga Boulevard, Syracuse, NY 13219

4.0
Review score
36 reviews
4.0
Review score
36 reviews
5 star
50%
4 star
28%
3 star
8%
2 star
6%
1 star
8%
4.4
Review score
22 reviews
4.4
Review score
22 reviews
5 star
63%
4 star
27%
3 star
5%
2 star
0%
1 star
5%
4.1
Review score
42 reviews
4.1
Review score
42 reviews
5 star
52%
4 star
31%
3 star
5%
2 star
7%
1 star
5%
3.9
Review score
51 reviews
3.9
Review score
51 reviews
5 star
44%
4 star
24%
3 star
24%
2 star
2%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Hearth at Greenpoint

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Room Service
  • Low / No Sodium
  • International Cuisine
  • Professional Chef
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Vegan
  • Gluten-free
  • Guest Meals

Room Amenities

  • Handicap Accessible
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Full kitchen
  • Air Conditioned
  • Cable or Satellite TV
  • Garden View
  • Ground Floor Units
  • Private patio, deck, or balcony

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Central Fireplace
  • Indoor Common Areas
  • TV Lounge
  • Library
  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Outside Patio

Recreational areas

  • Arts and Crafts Center
  • Golf Course or Putting Green
  • Movie or Theater Room
  • Fitness Center
  • Raised Garden Beds
  • Game Room
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Other Religious Services
  • Current Events Club
  • Holiday Parties
  • Gardening Club
  • Yoga / Chair Yoga
  • Activities Off-site
  • Choir / Singing Club
  • Activities On-site
  • Live Well Programs
  • Community Service Programs
  • Tai Chi
  • Men's Club
  • Happy Hour
  • Pet-focused Programs
  • Cooking Club
  • Book Club
  • Community Service Organizations
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Intergenerational Programs
  • Devotional Activities Offsite
  • Bible Study Group
  • Birthday Parties
  • Catholic Services
  • Stretching Classes
  • Brain fitness / Dakim
  • Protestant Services
  • Live Musical Performances
  • Trivia Games
  • Walking Club
  • Visiting Chaplain or Priest
  • Art Classes
  • Wii Bowling
  • BBQs or Picnics
  • Wine Tasting
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Dances
  • Karaoke

Reviews

for The Hearth at Greenpoint

8.8Review score36 reviews
8.8
Review score
36 reviews
5 star
50%
4 star
28%
3 star
8%
2 star
6%
1 star
8%
Viva Senior Living
8.4
Review score316 reviews17 communities
Write a review
A Place for Mom has scored The Hearth at Greenpoint with 8.8 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Hearth at Greenpoint has 36 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.1
Care Services
3.8
Staff
4.3
Meals & Dining
4.4
Activities
3.8
Value for Cost
3.9
A Place for Mom has scored The Hearth at Greenpoint with 8.8 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Hearth at Greenpoint has 36 reviews with an average "overall experience" of 4 out of 5.
Parent company
Viva Senior Living
8.4
Review score316 reviews17 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Anonymous - Family/friend
Independent Living
May 17, 2024
4.0
Verified Review
My families experience
Very friendly. Over the past year had a floor from the sprinkler that caused quite a mess overall very pleased. The front desk has 1 employee that is outstanding and extremely helpful. I am still questioning some of this. Hearing some stories from my dad about some uncomfortable situations. No complaints about the meals and dining except when shut down due to outbreak of Covid or norovirus. It sounds like activities are well planned but my dad does not participate in most of them. Hard stop compare but there was a price increase last year and there is another one coming. I know everything is going up so not overly concerned
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 16, 2023
3.0
Verified Review
Review for The Hearth at Greenpoint
Some of the staff were great but they were often understaffed, so a three. The residents were friendly once you reached out and got to know them but it's a big place and if you're a little shy, you'll feel lonely. Sometimes the meals were good, other times they took forever or forgot people or weren't very good. The activity people kept changing so things were not always as planned. Extra care needs monitoring, not enough repeating staff to understand resident preferences.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
James Mattis - Family/friend
Assisted Living
July 6, 2023
2.0
Great staff, horrible administration
The hands-on working staff was excellent. However, the administration is horrible. When my mom was getting released from rehab from a fall, she could no longer walk such that she required full mobility assistance- which Greenpoint is not licensed to provide. When I told them I was moving mom to [removed] (which is licensed for mobility assist) the Director got aggressive and upset. Since then Greenpoint has refused to provide any followup data to our Long Term Care insurance company such that we cannot process the claim. The vengeful Diretor is taking money out of our pocket. Very disappointed.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
1
Meals & Dining
3
Activities
3
Value for Cost
1
Response from The Hearth at Greenpoint
July 26, 2023
Hi James - First, I'm sorry to hear you had a negative experience at The Hearth at Greenpoint. We never want to keep a resident beyond our retention standards, for their own safety. I've shared your feedback with our Regional Vice President of Operations for further review.
Kathleen P - Family/friend
Assisted Living
June 9, 2023
5.0
Verified Review
Just what we were looking for
What sticks out most about The Hearth at Greenpoint is the consistent staff and care. They offer different floor plans and levels of care. We looked at almost every facility in the area. The Hearth at Greenpoint was the only one with a two bedroom apt and full kitchen, plus located near family. Also offered enhanced assisted living at a reasonable cost.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Hearth at Greenpoint
July 26, 2023
Thank you so much for leaving a review, Kathleen! We appreciate you taking the time to share some kind words about The Hearth at Greenpoint. Thanks again!
Jeff F - Toured community
Assisted Living
March 30, 2023
1.0
Disappointed
I would think twice about moving your loveone to this place. The place is old and bathrooms are not handicap or up update to elderly residents. Further more make sure you read contract before you sign.
Cleanliness
1
Friendliness
1
Joseph M - Family/friend
Assisted Living
January 18, 2023
5.0
Verified Review
Highly recommend
What sticks out the most to me about The Hearth at Greenpoint would be the very caring staff members. I would highly recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Hearth at Greenpoint
February 2, 2023
Hi Joseph! We're so glad to hear your loved one is having a positive experience at The Hearth! Thank you for taking time to leave a review, and thank you for the kind words!
KP - Family/friend
Assisted Living
November 1, 2022
4.0
Verified Review
They Were There For You In a Very Tough Time
This is a great place for my loved one to go to. They are very friendly and accommodating, and the staff keep a great eye on my loved one without my loved one knowing. The staff communication is pretty good with the family. There is an aide shortage here like other communities in the area. There are three meals a day served a day and there are choices for them to choose from. It feels like going to a restaurant to eat meals.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from The Hearth at Greenpoint
November 3, 2022
Thank you so much for taking the time to leave a review! The Hearth at Greenpoint team works very hard and appreciates your kind words. Sincerely - Katie, VP of Marketing & Communications
Anonymous - Toured community
Assisted Living
September 6, 2022
5.0
Verified Review
Review for The Hearth at Greenpoint
They had an exercise group, and the price is the same as other places but they offered less care, that was needed for my loved one.
Anonymous - Family/friend
Assisted Living
August 25, 2022
5.0
Verified Review
Very clean and friendly facility. Only place in the area with two bedroom suites. The staff really cares about each resident.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Leslie - Family/friend
Assisted Living
July 29, 2022
4.0
Verified Review
Many Positives, But Not Perfect
Residents' apartments are larger than in other assisted living places in the area. They are able to prepare themselves meals in their apartments when they prefer. The staff is helpful and kind. While there are many activities offered, few appeal to my father, who is younger than most other residents and able to be more active.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
5
Response from The Hearth at Greenpoint
August 3, 2022
Hi Leslie! Thank you for taking the time to leave a review. The Greenpoint team is working to reinvigorate their activity offerings, and your feedback is very helpful. - Katie, VP of Marketing & Communications
Anonymous - Family/friend
Assisted Living
July 29, 2022
4.0
Verified Review
I Think This Was A Wonderful Community
I didn't see any residents or staff come in to welcome my loved one into the community after the first day. I feel this might have contributed to my loved one not enjoying the community. I feel that it might be beneficial for the community to have a welcome committee for the first week to make the adjustment easier on the new residents. The staff and residents were very friendly when meeting them. The food was really good.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
D B - Family/friend
Assisted Living
June 22, 2022
5.0
Verified Review
We really weren't there long enough to give you great feedback. The food during the 3 days my loved one was there was fabulous!!!!! Unfortunately my loved one was needing a good deal of help as a result of their stroke. We were hoping for a little more assistance in the first few weeks and that was not the case in the 3 days. Not that care services weren't adequate under normal circumstances but we were promised more during initial days. The only negative was the procedure for getting help - you had to call the desk and ask. In our case my loved one wasn't communicating well and couldn't dial the phone so they had to wait for someone to just happen in.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
4
Meals & Dining
5
Value for Cost
4
anonymous - Toured community
Independent Living
March 3, 2022
5.0
Verified Review
tour review
Our family had an in person tour and we thought The Hearth was absolutely beautiful, we loved the community right away. However the community was jut a little to far away and they do not accept pets.
Response from The Hearth at Greenpoint
March 9, 2022
Thank you so much for taking the time to leave a review! We value your sincere feedback, and wish you the best in your senior living search. - Katie, VP of Marketing & Communications
anonymous - Family/friend
Independent Living
February 25, 2022
5.0
Verified Review
friendly community
The Hearth is certainly a friendly community, our loved one has been back and forth from rehab so he hasn't had the chance to really experience everything like the activities, but from what we have seen they look great. The entire organization and the staff are just amazing, we would recommend this community to others.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Hearth at Greenpoint
March 4, 2022
Thank you so much for taking the time to leave a positive review, and thank you for choosing The Hearth! We appreciate you!
Susan - Family/friend
Independent Living
January 12, 2022
5.0
Verified Review
Dad is Very Happy Here
We've been very happy with our choice. I feel they've kept us well informed with any restrictions going on with the pandemic. And that's been a big relief. Making the move was a much easier adjustment than we were expecting, for Dad as well as for our family. All the limited care provided in independent living has been good - cleaning, meals etc. My dad tells me everyone on staff is very friendly and kind. He's happy there. He seems to enjoy the food. He likes going on walks, attending music activities, and watching football games with other residents. He's meeting people his age and making friends. They have exercise classes, and transportation to church and appointments and things. We're very happy with them and how Dad has adjusted. He's very comfortable there, and it has gone as well as we could have ever hoped. I have no worries about him. I fell like we're getting a good value, and it's nice to know that additional assisted living services are there if he ever needs them.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from The Hearth at Greenpoint
January 18, 2022
Hi, Susan! Thank you so much for taking the time to leave a review! We're thrilled to hear that your father is happy at The Hearth at Greenpoint. The team works very hard to ensure each resident receives the care, social fulfillment, and emotional engagement they need, and they're appreciative of your kind words. Thanks again!
Anonymous - Family/friend
Assisted Living
August 24, 2021
3.0
Verified Review
Average
I would recommend the community if your loved one was more independent. The community isn't able to provide a lot of options for low sodium diets or other dietary restrictions. There are several things that have fallen through the cracks.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Emmanuel and Joan R - Resident/client
Assisted Living
July 9, 2021
4.0
Very satisfied with the area and community. Decided to return here.
Judy W - Resident/client
Assisted Living
July 9, 2021
4.0
I have lived here for a little over 10 months. Everyone is very helpful and will try to help you when you ask. The food is very good and all the staff is great.
David S - Resident/client
Assisted Living
July 9, 2021
5.0
Have lived here for the past 4 years and have had a very positive experience living here. People here are very friendly and helpful. My wife and I do not regret having chosen to live here at the Hearth.
Lauren C - Resident/client
Assisted Living
July 9, 2021
4.0
I have been here many years and I still enjoy it very much
Viewing 1-20 out of 36 reviews

Neighborhoods
around The Hearth at Greenpoint

See what the neighborhood has to offer and what’s nearby:
The Hearth at Greenpoint in google map

Frequently Asked Questions
about The Hearth at Greenpoint

The Hearth at Greenpoint offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Hearth at Greenpoint 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (315) 453-7911 to reach a resident at The Hearth at Greenpoint.

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The Hearth is proud to offer Viking Pure Solutions’ electrochemically activated cleaning and disinfecting systems for our residents in each of our communities! This revolutionary safe and effective cleaner provides protection for our residents, teams, and families providing state of the art...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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