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The Hearth on James

830 James St, Syracuse, NY 13203

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About the community

Hearth Management, a small, locally-owned and operated company specializing in premier senior living options, opened The Hearth on James in 2002. Since then, The Hearth on James, overlooking the city of Syracuse, offers easy access to shopping, medical services, and cultural activities. Our residents enjoy restaurant-style dining, daily social and fitness events, transportation, weekly housekeeping, and access to amenities for premier living in an intimate community.

The Hearth on James offers independent living for those seeking an active, fulfilling life without the worries of home maintenance. In addition, we provide Enriched Living, when individually tailored nursing care is necessary. You will have peace of mind knowing that assistance is available 24-hours a day to you or your loved one, whether here as an independent resident or taking part in our Enriched Living program. It's all designed to help our residents Live More® and achieve wellness in every aspect of their life.

Pricing at The Hearth on James

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at
1 Bedroom
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of The Hearth on James

4.3of 5

14 Reviews

Reviews gathered from across the web


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November 2020

Review originally written on A Place For Mom

My brothers experience with this community

The cleanliness of the community was very good, and we thought it was a very nice and safe community. The residents seemed very friendly and we didn't see anybody that was really sick or loud or disturbing to others. We would recommend this community. Our loved one did fall a couple and unfortunately had to be transferred to a new community.

September 2020

Review originally written on A Place For Mom

Overall good community

During COVID we have to commend the staff members for being conscientiousness and follow protocol, however we do have two issues that we aren't happy with. The first one, is they are providing outside visits, but we sit at a table in the parking lot with no sun protection. Even if its cold, hot, or raining we have to sit outside on those tables. There is no plan on having the visits indoors with the weather changing. The other thing is, they send our weekly newsletters to the families stating everyone is still COVID free, but with those newsletters they are trying to sell us their cleaning services which is frustrating. However, besides these two things the community is great, its kept very clean and the staff is very professional. The staff is very friendly, and go out of there way to help us out. We did have an interaction with the front desk lady when we came to visit and she was quite snippy with us, but we do feel that our in-laws are at a safe place. They do complain about the food, they say it is not good at all. They are on the second dinner shift where by that point the tend to run out of a lot of items. During Lent they were very excited to eat the fish on Friday's but by the time it was their turn to be served the fish was already gone.

November 2019

Pattye Hubbard

Review originally written on A Place For Mom


Wonderful. I feel very welcomed by staff and residents.


Senior Housing Types

Assisted living
Independent living

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Physical therapist
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(877) 345-1716

Meals & Dining

Meals provided
Guest meals
International cuisine
Professional chef

Room Amenities

Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Full kitchen
Ground floor units
Handicap accessible

Community Amenities

On-site dining options

Café or bistro
Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit
Uncovered parking


Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Barber shop

Recreational areas

Arts and crafts center
Fitness center
Game room
Piano or organ


Grocery shopping and errands
Laundry service / drycleaning

Primary language spoken by staff



Devotional activities on-site
Devotional activities offsite
Protestant services
Catholic services
Frequently asked questions about The Hearth on James

The Hearth on James offers Studio and 1 Bedroom. Learn more.

The Hearth on James has received an average review rating of 4.32 based on 9 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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