A Place for Mom

The Hearth on James

830 James St Syracuse NY 13203
(877) 345-1716

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Hearth Management, a small, locally-owned and operated company specializing in premier senior living options, opened The Hearth on James in 2002. Since then, The Hearth on James, overlooking the city of Syracuse, offers easy access to shopping, medical services, and cultural activities. Our residents enjoy restaurant-style dining, daily social and fitness events, transportation, weekly housekeeping, and access to amenities for premier living in an intimate community.

The Hearth on James offers independent living for those seeking an active, fulfilling life without the worries of home maintenance. In addition, we provide Enriched Living, when individually tailored nursing care is necessary. You will have peace of mind knowing that assistance is available 24-hours a day to you or your loved one, whether here as an independent resident or taking part in our Enriched Living program. It's all designed to help our residents Live More® and achieve wellness in every aspect of their life.

Pricing at The Hearth on James

Room Type
Monthly Range* (USD)

$ See Pricing
1 Bedroom
$ See Pricing

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of The Hearth on James

4.3of 5

14 Reviews

Reviews gathered from across the web


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November 2020

Review originally written on A Place For Mom

My brothers experience with this community

The cleanliness of the community was very good, and we thought it was a very nice and safe community. The residents seemed very friendly and we didn't see anybody that was really sick or loud or disturbing to others. We would recommend this community. Our loved one did fall a couple and unfortunately had to be transferred to a new community.

September 2020

Review originally written on A Place For Mom

Overall good community

During COVID we have to commend the staff members for being conscientiousness and follow protocol, however we do have two issues that we aren't happy with. The first one, is they are providing outside visits, but we sit at a table in the parking lot with no sun protection. Even if its cold, hot, or raining we have to sit outside on those tables. There is no plan on having the visits indoors with the weather changing. The other thing is, they send our weekly newsletters to the families stating everyone is still COVID free, but with those newsletters they are trying to sell us their cleaning services which is frustrating. However, besides these two things the community is great, its kept very clean and the staff is very professional. The staff is very friendly, and go out of there way to help us out. We did have an interaction with the front desk lady when we came to visit and she was quite snippy with us, but we do feel that our in-laws are at a safe place. They do complain about the food, they say it is not good at all. They are on the second dinner shift where by that point the tend to run out of a lot of items. During Lent they were very excited to eat the fish on Friday's but by the time it was their turn to be served the fish was already gone.

November 2019

Pattye Hubbard

Review originally written on A Place For Mom


Wonderful. I feel very welcomed by staff and residents.

Community Details at The Hearth on James

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


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Senior Housing Types Provided at The Hearth on James

Assisted Living
Memory Care
Nursing Homes
Independent Living
Senior Apartments
Home Care
Care Homes

Unsure what housing type you need?

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(877) 345-1716
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should: a) tour any listed location to confirm the accuracy of the community description; b) confirm that the community offers services that are required for the senior’s specific needs and budget; and c) check additional licensing and state audit information.

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

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