Senior Care on Market Street

Most of my experience is for before February as that is the last time I saw my mom. We chose Autumn House because of the affordability for the care that she is receiving. We visited 4 different places and this was the one that felt the most homey. My mother has one of the biggest rooms and we have been very pleased with the size. The location of this facility is very convenient, it is by a lot of shopping in case my mom needs anything, I could just grab it and take it over to her. Overall, I would definitely recommend and already have.

Autumn House East was always kept clean, the staff was always so helpful. We really liked how nice and helpful everyone was when we first came to visit. The overall communication is fantastic. This community is pretty good value. We never ate their but our loved one said that the food was okay, sometimes it was really good and other days it was bad. Our loved one lived in a pretty small room,

We chose this community because of the location. It was very convenient to our family. The room size is perfect. The food is great and she loves it. My favorite part about this facility is the rooms and the activities. The staff is also very accommodating and friendly.

I was very impressed , there was a good atmosphere of calm. I was asked a lot of questions about Dad, and I feel they would make an effort to know him as an individual. The facility was clean, with lots of opportunity to be out on the porch, it was bright and cheery.No odor, very cozy and homey.

The kind of place that definitely gives you the "warm and fuzzys" about having a family member live here.

Three months ago, our family had to look for assisted living for our sister who has Dementia. We found Autum House, West in the phone book and called for an appt. [name removed], was a God send! He gave us a tour, and sat down and talked to us and reassured us, our sister would be well taken care of. He was not kidding! The staff are extremely efficient, kind, and caring, to all residents as well as visitors. That includes the owner, the office staff, the care takers, the laundry crew, maintence, and the housekeeping crew. The facility is extremely clean and well taken care of. One of the best things is they have CONSTANT activities for the residents to be involved in. Our sister is very happy there. We are extremely happy with Autum House West In York PA. This facility is a well oiled machine. There are some negative reviews out there, however I think they are from the previous owners. The Current owners took over about three years ago. I would recommend Autum House to anyone.

nice has look of a nice hotel, amenities nice. occupants were happy& engaged. FREE ASSISTANCE MOVING IN. LOTS OF VARIED WAS ACTIVITIES. [Name removed] was very helpful.

Visited community. Longevity of management is great. Friendly and residents were friendly. The general atmosphere is upbeat. You get a good feel just from walking in and seeing the interaction of the residents with the staff, all staff. It is clean and inviting. Dining rooms located near rooms, easy walking distance for residents. Residents seemed to be enjoying their meal. Menus look good. Breakfast is provided for residents in room. Very large community/activies room. Enough room for all residents to participate if they like. Many many activity options, more than any place visited from trips locally to exercise, crafts. Rooms are somewhat smaller that would like Bathrooms are large. They have some walkout showers with not step up. Would like to see more options in rooms there. Dr and podiatry visits on site and a few days a week will transport to drs, dentists visits using their van. Laundry service is outstanding. They actually hand clothes and take them to room. Believe me others dont take that type of care. We were impressed form the minute we walked in. Receptionist very close to entrance. Dont let the street view fool you. They have a lot of outdoor and indoor space. It is more of a home feel inside. One of our final picks for my mom.

We are quite pleased with mom's move into Autumn House East. The food is much better than she expected. She said she is getting full balanced meals so she doesn't have to snack anymore. She must cancel meals if she is not going eat there, but then if her plans fall through she has to replace her canceled meal. The atmosphere is very warm and inviting. The decor is traditionally tasteful. The staff is very accommodating to my mom's needs. She was able to have her dog stay with her. There are nice grassy and shady areas to walk around for exercise. They provide a nice list of activities trips to buffets, dinner theatres, and other excursions. One of the things that used to be difficult for my mom was shopping trips, now she goes far less often and it is easier for her to maneuver her shopping cart in and out of her apartment. She really appreciated the elevator and how conveniently located everything is. We would recommend this community to others.

The care at this community is really good. The staff is caring and friendly. The community is clean and maintained. The meals are very good with a nice variety. We do like that they have a lot of activates. We would recommend this community to other families for the care of a loved one.

I would recommend Autumn House West so far because they have been good to my mother. She is adjusting well since her move and everyone is very friendly. I had a meal there with her and the food is great, they have very good options.

[Removed] from A Place for Mom was wonderful in directing me to Autumn House East. My friend has been there since May 2, 2017 and is settling in nicely. I took her for a ride on Mother's Day but she was ready to return to AHE after 2 1/2 hours. Everyone there has been so helpful, caring and making her feel at home. I could have never found a place so quickly and perfect for my friend. I can see her health improving daily with the care she is receiving at AHE.

From the moment I walked in I was greeted with a friendly warm feeling. The staff all looks very happy to work there and there's such a family like environment. I will be moving mom in this weekend.

My parents recently moved to Autumn house. The staff helped to make the transition as easy as possible. The administrator, liaison, and director were very responsive to my questions and proactive with the care my parents required. They offer excellent quality of care and many services for the cost. I highly recommend them to anyone looking for an assisted senior care facility. The facility is clean and food is good! [Removed]

On day ! my move was simple and easy, my room was all ready and the staff stayed to help me find my way around the community. The staff make me feel comfortable, cared for, and go out of their way for me. I get rides to doctor appointments that are far away. They keep my room clean and have activities all day, more in the mornings. They truly care for you here and know everybody's name! I can't say enough great things about this community!

My brother has been doing very well since he moved into Autumn House. His health has improved so much that he is now able to return home. The community looks very clean and well-kept. The staff is great and helpful to my brother and anything he needs. He isn't a fan of the food because they made some changes to their meals. They do offer good activities like bingo and sing a longs. This is a very friendly community and we were very pleased with everything they did for my brother. I would highly recommend this community.

The memory care unit seems to be very nice and the staff have been very wonderful to my loved one. They took the memory care unit to the fair and have even done things like a family day for activities for the residents.

Everyone was really helpful. We had her in another facility before finding Autumn House. Wish I would of found this place sooner. She seems to really like it here.

My Dad is at Autumn Care East , Everyone there is so friendly nice and helpful. It helps me so much to know that my Dad is being well taken care of when I cant be there. I had choose Autumn House for my Dad and then before being moved I was told he would have to go on Hospice I was so upset to think he wouldn't beable to go they still took My Dad help me get all the Hospice set up all of the Staff there are just a GREAT GROUP of people. I would recommend if you need a Great Place for a family member Autumn House is that place.

The staff overall are very kind and helpful. My mom never had anything bad to say about them. Management was sadly not very responsive to requests. That's my only negative comment to add.