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9.0
Review Score
7501 Glenview Dr., North Richland Hills, TX 76180
The overall care has been fine, but would love an in house nurse.. The director, [name removed] , is exceptional caring for the elderly. He is knowledgeable and compassionate. And I love the warm paint and...
Ashwood Court has a hands on approach that allows us to better understand our Residents, their families and their needs. We know that everyone is different and their needs vary, so we offer a variety of services to help every Resident achieve their highest quality of life. We strive to exceed...
505 N FM 1417, Sherman, TX 75092
We felt like the staff really paid attention to learn his wants, needs and preferences. I loved the staff. Whatever we asked about, they were nice and kind and took care of this issue. I felt that more...
Traditions Senior Living and Memory Care is an assisted living community located in the residential community of Sherman, Texas. Located just a few minutes from area shops and restaurants, as well as medical facilities and religious organizations, our community offers a close proximity to...
401 S. Heatherwilde Blvd, Pflugerville, TX 78660
Our brother was starting to get forgetful on taking his meds, eating, drinking & sleeping at regular hours. We all felt like he was ready for an assisted living place. We looked at 4 around our area. The one...
Wells Point LodgeWells Point Lodge (the community you have known and loved for years as Heatherwilde Assisted Living) is the premier senior living community in Pflugerville, Texas. Conveniently located in Pflugerville, just between Austin and Round Rock, you will quickly understand why this area...
7904 Chiesa Rd, Rowlett, TX 75089
Our loved one is adjusting very well there, he is getting much more comfortable quicker then he was at the previous community he was at. The medical staff team and the entire staff team are just amazing....
1714 North Edwards Avenue, Mount Pleasant, TX 75455
The facility is really nice, the people are really friendly, nice and really seem to care. From what what we have seen of the community it is clean, and they serve good meals. The value is fair not to out of...
Heritage Park Village is the premier family-owned senior living community in Mount Pleasant, Texas. Our service and hospitality ensure our Residents are afforded the independence they deserve while receiving the support they need, all while living in their own private homes.Heritage Park Village...
11825 Bee Cave Rd, Austin, TX 78738
I would highly recommend this community they are like a family here. They have activities like arts and crafts and more for the residents to do.
Grace House Assisted Living provides seniors with more than just a place to live, we provide a HOME. Grace House is the only privately owned and operated Assisted Living Facility in the area. In an industry dominated by large corporate facilities housing over 100 residents in one building, Grace...
View the Renaissance Senior Living, LLC lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Renaissance Senior Living, LLC welcomes its residents home.
1 min • April 25, 2022
Review Score
154 reviewsOut of 10
5 star
59%
4 star
26%
3 star
8%
2 star
3%
1 star
6%
A Place for Mom has scored Renaissance Senior Living, LLC with 9 out of 10 using our proprietary review score based on 32 reviews in the last 2 years. Over all time, Renaissance Senior Living, LLC has 154 reviews with an average "overall experience" of 4.1 out of 5.
This is an older community that has a nursing home feel. I felt my husband was to independent to stay at this community. The staff we met was nice and the community seemed clean.
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Wells Point Lodge in Pflugerville, TX
4.0
(43 reviews)
We toured Traditions Senior Living and Memory Care. The facility was dark and gloomy. The person doing the tour was adamant that my loved one would have to be in the Memory Care section without knowing anything or asking anything about my loved one.
Traditions Senior Living and Memory Care in Sherman, TX
4.6
(20 reviews)
Director and staff friendly and knowledgeable However one the areas shown smelled of urine
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Ashwood Court in North Richland Hills, TX
4.3
(67 reviews)
If you would pay your help what they are worth (at least $2.00 an hour more) there would not be such a turnover. Especially bad on weekends.
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Ashwood Court in North Richland Hills, TX
4.3
(67 reviews)
My mom had a stroke and they waited 5 hours to notify me and when I got there they hadn't even called for help yet. They waited for me to get there and that's unacceptable. I would not recommend them.
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Wells Point Lodge in Pflugerville, TX
4.0
(43 reviews)
If you don't care about your loved ones then send them there. Even the residents constantly complain that it's worse than prison. Food is bad. Staff is too low, overworked and underpaid.Staff tries, but so overwhelming. They look stressed. Management gives promises that are so far from truth. Ploy to get people in. It's dirty, unsanitary and reeks of urine. Run fast! 0 stars
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Wells Point Lodge in Pflugerville, TX
4.0
(43 reviews)
I had an interview today with the marketing director at 11:00. When I got there she blew me off and sent another person to give me a tour which didn’t help because I had questions about Medicaid and this person was very nice but answer my questions. I wish The marketing director, [name removed], would have called and let me know she wouldn’t be available. Worst customer service ever.
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Ashwood Court in North Richland Hills, TX
4.3
(67 reviews)
My mom has a bit of dementia and we needed to find her a place to live where she would have 24-hour care. My sister and my mom both toured the place and liked it, at least on the surface. We set a move in date and was told we needed to sign an agreement which is understandable. It was not the easiest process to get them to send it to me ahead of time so I could review it, but they finally relented. It was a 15-20 page document that they expected you would sign on site during a meeting without being given the proper time to read it. Upon review I noticed there was a page of behaviors that would result in the resident being asked to leave, unfortunately, almost all are associated with dementia. When questioning the powers that be about this, I was told that a large percentage of the residents did in fact have some sort of memory deficiency. My concern was that we would pay the hefty community fee and my mom (who they met, interviewed and tested) would be tossed out for one of the noted infractions. I was told I should trust them as that was not how they conducted business. However, less than a month later, they either wanted us to remove our mother or pay for someone to watch her during the time the doors are unlocked and unwatched. Additionally, there was an altercation with her roommate (a woman my sister specifically requested she not be roomed with as it was obvious on the tour they would not be compatible) where the woman threw something at her. The staff refused to find her a different room. My suggestion to anyone considering moving their loved one here, think long and hard and truly read the agreement.
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Wells Point Lodge in Pflugerville, TX
4.0
(43 reviews)
Susan was not at the facility, rather a med asst who seemed surprised we were there. I had re-scheduled with Susan for 4pm, which is when meds are being dispensed, so we were asked to wait for the med asst to finish dispensing meds. Residents seemed disoriented and weren't able to have a coherent conversation with dad. We did not stay for the tour. Pfluggerville too far from Austin.
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Wells Point Lodge in Pflugerville, TX
4.0
(43 reviews)
We did not have a good experience with The Oaks at Liberty Grove during our short stay here. The girl who is at the front desk was very good, she was personable and helpful as was the girl who showed us around the facility. Everything seemed like it was ready to go, but the day before my husband was supposed to move in, there were several things that were not taken care of and I was having to run around like crazy. They were not sure how to give him his medications so I had to stay with him and administer his medications. When I called the owner to tell her about this, I had some major issues with her and the way she handled things. Also, the rooms here never got below 85 degrees so it was a sauna. They told me that they were not able to care for him, they knew he was a 2 person assist and they did not have the capacity to care for him. They moved him and they had not told me where they moved him to and no one seemed to know where he was. We had a lot of issues with this facility and I would not recommend them to others who are looking.
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0.5
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0.5
The Oaks at Liberty Grove in Rowlett, TX
3.5
(3 reviews)
This place is terrible. They do not take care of their residents at all. They aren't assisted with bathing, they have residents walking out in the middle of the night and no one notices. The state really needs to investigate this place.
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Heritage Park Village in Mount Pleasant, TX
3.5
(5 reviews)
I had two family members here and at first it was amazing and the longer the stay thebworse it got! Their room was never cleaned and it was so filthy my family brought supplies to clean it themselves. A dog died in one of the rooms and we just learned it stayed there for at least three days. The staff is very unprofessional especially [name removed], they dispense medication even though some of the staff are not qualified to do so and they drink on the job quite a bit. If you just want to dump your loved ones and don't care about the quality of life, this is the place for you! A complete hell hole!
0.5
0.5
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0.5
Ashwood Court in North Richland Hills, TX
4.3
(67 reviews)
We had an awful experience and I would not recommend anyone to this place. They take advantage of you and don't really care for the residents. They say they care for dementia but their contract says they can kick one out if they show signs of dementia. The executive and director are not good. It was sneaky, underhanded, and they aren't cooperative. They don't take anything into consideration even when you give them 30 days notice to make the adjustment, they just say it will be fine. However all the residents are nice.
0.5
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Wells Point Lodge in Pflugerville, TX
4.0
(43 reviews)
They want you to sign a 50-page lease agreement on the spot without reading it first. Tons of loopholes in it to cover them. They say they accept residents with Dementia yet every symptom that is common with Dementia is an excuse for them to legally kick out your loved one and keep the $1500 community fee they require up front. They will smile as they lie to your face about everything and have absolutely no sympathy/empathy for the residents. They only care about the money and will not take any of your concerns into consideration. They prefer that the residents be so medicated that they don't do anything. Do not trust anything that the Executive Director tells you!!!! This place will suck the life out of your loved one and they will be miserable here. There are so many other places out there. Please find a better place for your loved one than this uncaring, cold, wretched place
1.5
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1.5
0.5
Wells Point Lodge in Pflugerville, TX
4.0
(43 reviews)
There are 6 total Renaissance Senior Living, LLC Facilities.
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