Promenade at Tuxedo Place

The place was warm and inviting. Friendly staff. Apartment was very very nice.

This is the reason you view numerous places. They are very professional and cultivate a great environment.

This place is the reason you go visit other assisted living residences.

Promenade had a homey feel, nice, informative tour with Sadie. Seems like a good value here as its a little less $$ than most but staff seems dedicated to good care. Just seemed to need a little updating.

Run the other way! The place smells and it's really old and outdated. They have no security set up after 6pm - anyone can wander in or out! There are no security cameras, and residents can just wander the hall. What a bunch of [language removed] artists who blow smoke up your bum and let you think everyone there is so caring, when they are NOT. It's a business and a place that just wants to make money. You have to chase after them to make sure they take care of your relative as they will do the least amount of work they can get away with! The hallways wreak of urine. The food is [language removed] (they claim it's "gourmet"). The staff spends a lot of time sitting around and talking and not a lot of doing. My relative is a bit hard of hearing and couldn't understand what they were telling her to do, and when she asked them to repeat themselves, they were already down the hall onto the next one. [Language removed]? You get to spend about 2 minutes with the in-house doctors. Find another place.

From my first contact with [name removed] to our scheduled tour with [name removed] I cannot say enough good things about The Promenade at Tuxedo Place! While both were instrumental in providing me with support & information throughout the application & placement process what struck me most was the warmth, openness, compassion & sense of community [names removed] imparted. As if welcoming a new family member to their homes all the staff helped my father transition from a stressful life altering move to a caring, friendly & nurturing environment he now calls "home". My father has only been there one month but has thrived & enjoys each day with endless activities & the encouragement & support of all the staff. The facility itself reminds one of a cross between a B&B and a warm inviting inn that is well maintained with nicely appointed rooms & common areas and a "cozy" feel. Making this decision for and with a parent can be exhausting, confusing, emotional and time consuming. Thank you [names removed] for being my lifeline throughout it all and for making dad feel "part of the family"! I highly recommend The Promenade at Tuxedo Place!

Only good for a short time. Food needs major help. management will not be honest.Nurse and DR does not care about your Health. not a long term place at all .

Very nice facility in Tuxedo NY - older buildings as it was a former hospital in the 1940's (+/-). Updates have been made. We liked the fact that there are only 69 residents, not so large as to be overwhelming or institutional looking. Rooms are very clean and have a good amount of space. Fees are all inclusive (weekly housekeeping, 3 meals per day plus snacks, 24 hour staff, weekly laundry, life enrichment program, room) - add-ons are medication management and personal care - there are 4 pricing tiers ranging from $3330/mo for private suite - $4020/mo for deluxe suite, $600-$1800/mo for personal care, $600/mo for medication management. Staff are friendly and helpful. Residents are kept busy with exercise, activities, movies, BBQs, Wine & Cheese nites, 2 trips per week, one for shopping and other for recreation. All in all a really nice place, nestled on a hill - 2 decks for lounging & BBQ in the summer months is nice, lots of trees.

$948/mo but no services; 1 large bedroom; can't exceed over $36k income; vacancies, request application

Affordable. Pretty location. Worth a tour.

DO NOT GO .THEY WILL LIE,TO YOUR FACE .THEY ARE NOT MATURE AT ALL THE MANAGER NEEDS TO BE MOVED RIGHT OUT THE DOOR....

The "gourmet food" often consists of sandwiches. There are constant issues with residence belongings being "misplaced". If that wasn't enough when you're tucked in make sure the bed bugs don't bite which is to be taken quite literally. The facility looks nice on the inside and even during a quick walk around tour it seems like there is much more serious concerns that are not apparent initially

This community was pretty and clean and gave the feeling of being comfortable for any future resident. The representative showed us the place and the amenities they provided for the residents. They just were not able to take my mom.

When touring, the main things we were looking at was price and care. This place was very nice and the staff were all very friendly, but the price of the care and medication plus the monthly fee were too much. I did really like the set up, though.

I had a pretty good tour of this community. Everything went very well. They were very nice to my family and myself. The community looked wonderful, everything was very well-kept. The staff I came across was kind and courteous. This is a nice community, but I found one that was a closer for to travel too.

All of the staff have been amazing at making sure my mother is comfortable, they often go out of their way to check on her multiple times a day to make sure she is satisfied. They also have been great with reaching out to my husband and I if there is ever a problem or with any updates she may have. They offer eventful field trips and fun activities to make sure the residents are staying busy throughout the week.

I had a nice tour of this community. The community looked nice and clean. The staff was very kind and helpful. They showed me all around the community, and everything looked. They were also informative and answered my questions. It was a nice tour, and this is a pleasant community.

My tour of this community was decent. The community could use some updating. From what I saw the community is clean, but it could look better. The staff I met was kind and friendly. They didn't offer many activities, which was disappointing. Overall this is a decent community, but could use some improvements.

This community seemed dark during our tour. There were not a lot of windows to let light in. It is an older building. The community was clean and the people we meet were nice.

The staff members at the Promenade did everything right by the book. There was no problem with them whatsoever. As far as filling out all the paper work and everything, it was just a real smooth process.