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VERIFIED PARTNER

Promenade at Tuxedo Place

40 Hospital Rd, Tuxedo Park, NY 10987

7.7
Review score
41 reviews
Add review
7.7
Review score
41 reviews
5 star
32%
4 star
44%
3 star
7%
2 star
7%
1 star
10%
See all reviews
7.7
Review score
131 reviews
6 facilities
For pricing & availability:
(866) 374-4058
Promenade at Tuxedo Place
Promenade at Tuxedo Place
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Anonymous
-
Family/friend
4.0
Very nice facility for your loved one
Some of the staff seemed frustrated and not too friendly and there were some small language barriers. Many of the staff were caring. When things got dire with my mom, the staff was not too responsive. Housekeeping was good. Everything was clean and they came each day. There was not a lot o

About the facility
Promenade at Tuxedo Place

Promenade at Tuxedo Place is a well-established, family owned and operated community designed to accommodate residents in need of assisted living and memory care services. We all may need help as we get older, and adequate and compassionate care becomes essential to quality living. Residents and their families can rest assured that our staff are here to provide the best care services every step of the way. From our living spaces to our personalized services, residents are at ease knowing they’re in a loving and warm place that always feels like home.

Promenade is located in Tuxedo Park, New York — a charming city with a myriad of attractions and things to do. Whether it be enjoying the view, fishing at various lakes, or picking up fresh produce at Pennings Farm, anyone at any age will find an array of activities to delight in.

Community Amenities and Services

Promenade at Tuxedo has established exclusive Livewell Programs made for residents to eat well, play well, be well, and save well! We provide three, nutritious meals daily by our chef who works with registered dieticians to create meals that are tasty and wholesome. Our recreation life enrichment directors promote an environment that enriches the body,...

Read more

Senior living options offered

Assisted Living

Independent Living

Pricing
for Promenade at Tuxedo Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Promenade at Tuxedo Place

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Compare

Promenade at Tuxedo Place
Promenade at Tuxedo Place

40 Hospital Rd, Tuxedo Park, NY 10987

The Chelsea at Bald Eagle
The Chelsea at Bald Eagle

197 Cahill Cross Road, West Milford, NJ 07480

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St. Joseph's undefined
St. Joseph's

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7.7
Review score
41 reviews
7.7
Review score
41 reviews
5 star
32%
4 star
44%
3 star
7%
2 star
7%
1 star
10%
9.4
Review score
35 reviews
9.4
Review score
35 reviews
5 star
62%
4 star
29%
3 star
9%
2 star
0%
1 star
0%
8.5
Review score
6 reviews
8.5
Review score
6 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Reviews

for Promenade at Tuxedo Place

7.7Review score41 reviews
7.7
Review score
41 reviews
5 star
32%
4 star
44%
3 star
7%
2 star
7%
1 star
10%
Promenade Senior Living
7.7
Review score131 reviews6 communities
Write a review
A Place for Mom has scored Promenade at Tuxedo Place with 7.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Promenade at Tuxedo Place has 41 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.8
Friendliness
3.8
Care Services
3.6
Staff
3.8
Meals & Dining
3.8
Activities
3.6
Value for Cost
3.6
A Place for Mom has scored Promenade at Tuxedo Place with 7.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Promenade at Tuxedo Place has 41 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Promenade Senior Living
7.7
Review score131 reviews6 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 41 reviews
Anonymous - Family/friend
Assisted Living
November 14, 2023
4.0
Verified Review
Very nice facility for your loved one
Some of the staff seemed frustrated and not too friendly and there were some small language barriers. Many of the staff were caring. When things got dire with my mom, the staff was not too responsive. Housekeeping was good. Everything was clean and they came each day. There was not a lot of communication with the family. They did let family visit at all hours, which was great. The move in process was smooth. The meals were relatively good. Nice setting. My mother was in a one bedroom apartment, which was spacious and very nice and large. I would ask that the staff be a little more tender with the elderly, more patient. If the resident is not feeling well, that should be embraced and they should not be charged for delivery of food to their room. They encouraged my mother to use their staff doctor. However, he was not there often enough and she never had a visit from him. They should have him or her do an examination pretty quickly post move in to get a baseline. The doctor was not readily available when she needed him and the head nurse was on vacation. Things there with the staff were okay when her health was good. As soon as she declined I felt like she was ignored unless I kept calling for them to please check her condition. They responded quickly upon calling. But the fact that I had to call was not great. I would recommend this facility, as it is beautiful and lots of activities, if your loved one is in relatively great health.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Robin - Family/friend
Assisted Living
February 27, 2023
5.0
Verified Review
My review of Promenade at Tuxedo Place
The first thing that stood out to us about this facility is the price. When we first met [name removed], she told us many other things that were wonderful! The activities department is great. The aids at the community are all I mean all, wonderful! They are always polite, caring, attentive, and concerned about their residents. My mother-in-law said that the food is spectacular! They take care of mom's laundry, change sheets, etc. They help mom showering and making sure that she's safe! I have nothing but good things to say about this community. I am truly blessed that our family can now have complete peace as we know, mom is an excellent hands! She LOVES her apartment and the staff and community!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Independent Living
February 14, 2023
5.0
Verified Review
Tour Experience
We had a great tour with Promenade at Tuxedo Place. The staff were all very caring and did a great job showing us everything we needed to see. It was unfortunately out of our price range. If mom had more resources available to her financially, then she probably would have gone here. It really was a great place.
anonymous - Family/friend
Assisted Living
September 29, 2022
2.0
Verified Review
A horror show
They had 2 bouts of bed bugs during our stay here. They had mice after a while as well. They were several residents I saw who who were under - nourished. There was one person who was terrific with activities, but he was only there 2 times a week. They had people working in the kitchen who were stealing food and taking it home. Some of the aids were turning off the intercom so they would not get beeps during the night from the residents who needed help. They only had one aid during the night for 50 residents. I would absolutely not recommend this facility to other families.
Carol D - Family/friend
Assisted Living
June 17, 2022
4.0
Verified Review
Very pleased
My loved one has been very happy here. The staff are very attentive and she has been thrilled with them. She does not participate in the activities but there are a lot offered. It is a smaller community and she really enjoys that because she is able to really get to know the other residents and is not as overwhelming as some of the bigger ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
anonymous - Toured community
Independent Living
June 16, 2022
4.5
Verified Review
Tour experience
I was very impressed with the staff here. They were kind and loving and seemed very interested and engaged with their residents. They seemed to offer more care here than my loved one really needed. It was also geared more towards the catholic religion.
anonymous - Toured community
Independent Living
March 31, 2022
4.0
Verified Review
Tour experience
Promenade looked like a wonderful place. The staff were all great and they had a lot of amenities offered. My mom would not have used all of these amenities, so we felt that we would have been paying for services that were not going to be used. They did have a very nice fancy dining room that residents can rent out to dine with their families. The rooms were average size but did have their own private bathrooms in the room.
anonymous - Toured community
Independent Living
April 11, 2021
5.0
The place was warm and inviting. Friendly staff. Apartment was very very nice.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
David Thomas - Industry reviewer
Assisted Living
February 21, 2021
5.0
Fantastic residence
This is the reason you view numerous places. They are very professional and cultivate a great environment.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
David Thomas - Family/friend
Assisted Living
February 21, 2021
1.0
Promenade tuxedo
This place is the reason you go visit other assisted living residences.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
2
anonymous - Toured community
Independent Living
August 16, 2019
4.0
Promenade had a homey feel, nice, informative tour with Sadie. Seems like a good value here as its a little less $$ than most but staff seems dedicated to good care. Just seemed to need a little updating.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anywhere else - Family/friend
Independent Living
April 13, 2019
1.5
HUGE DISAPPOINTMENT
Run the other way! The place smells and it's really old and outdated. They have no security set up after 6pm - anyone can wander in or out! There are no security cameras, and residents can just wander the hall. What a bunch of [language removed] artists who blow smoke up your bum and let you think everyone there is so caring, when they are NOT. It's a business and a place that just wants to make money. You have to chase after them to make sure they take care of your relative as they will do the least amount of work they can get away with! The hallways wreak of urine. The food is [language removed] (they claim it's "gourmet"). The staff spends a lot of time sitting around and talking and not a lot of doing. My relative is a bit hard of hearing and couldn't understand what they were telling her to do, and when she asked them to repeat themselves, they were already down the hall onto the next one. [Language removed]? You get to spend about 2 minutes with the in-house doctors. Find another place.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Cheryl M. - Family/friend
Independent Living
January 6, 2019
5.0
Highly recommend The Promenade at Tuxedo Place
From my first contact with [name removed] to our scheduled tour with [name removed] I cannot say enough good things about The Promenade at Tuxedo Place! While both were instrumental in providing me with support & information throughout the application & placement process what struck me most was the warmth, openness, compassion & sense of community [names removed] imparted. As if welcoming a new family member to their homes all the staff helped my father transition from a stressful life altering move to a caring, friendly & nurturing environment he now calls "home". My father has only been there one month but has thrived & enjoys each day with endless activities & the encouragement & support of all the staff. The facility itself reminds one of a cross between a B&B and a warm inviting inn that is well maintained with nicely appointed rooms & common areas and a "cozy" feel. Making this decision for and with a parent can be exhausting, confusing, emotional and time consuming. Thank you [names removed] for being my lifeline throughout it all and for making dad feel "part of the family"! I highly recommend The Promenade at Tuxedo Place!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Steve Faeth - Family/friend
Independent Living
July 9, 2018
2.0
Short stay only
Only good for a short time. Food needs major help. management will not be honest.Nurse and DR does not care about your Health. not a long term place at all .
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Independent Living
February 10, 2018
4.0
Very nice facility in Tuxedo NY - older buildings as it was a former hospital in the 1940's (+/-). Updates have been made. We liked the fact that there are only 69 residents, not so large as to be overwhelming or institutional looking. Rooms are very clean and have a good amount of space. Fees are all inclusive (weekly housekeeping, 3 meals per day plus snacks, 24 hour staff, weekly laundry, life enrichment program, room) - add-ons are medication management and personal care - there are 4 pricing tiers ranging from $3330/mo for private suite - $4020/mo for deluxe suite, $600-$1800/mo for personal care, $600/mo for medication management. Staff are friendly and helpful. Residents are kept busy with exercise, activities, movies, BBQs, Wine & Cheese nites, 2 trips per week, one for shopping and other for recreation. All in all a really nice place, nestled on a hill - 2 decks for lounging & BBQ in the summer months is nice, lots of trees.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Independent Living
February 8, 2018
4.0
$948/mo but no services; 1 large bedroom; can't exceed over $36k income; vacancies, request application
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Independent Living
January 23, 2018
4.0
Affordable. Pretty location. Worth a tour.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Ex Resident - Resident/client
Independent Living
December 19, 2017
0.5
BAD MANAGEMENTS
DO NOT GO .THEY WILL LIE,TO YOUR FACE .THEY ARE NOT MATURE AT ALL THE MANAGER NEEDS TO BE MOVED RIGHT OUT THE DOOR....
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Independent Living
September 18, 2017
0.5
Fake
The "gourmet food" often consists of sandwiches. There are constant issues with residence belongings being "misplaced". If that wasn't enough when you're tucked in make sure the bed bugs don't bite which is to be taken quite literally. The facility looks nice on the inside and even during a quick walk around tour it seems like there is much more serious concerns that are not apparent initially
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Independent Living
April 5, 2017
5.0
Verified Review
A Really Good Tour
This community was pretty and clean and gave the feeling of being comfortable for any future resident. The representative showed us the place and the amenities they provided for the residents. They just were not able to take my mom.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 41 reviews

Amenities
at Promenade at Tuxedo Place

Healthcare Services

  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Gluten-free
  • Vegetarian
  • No Sugar
  • Low / No Sodium
  • Meals Provided

Room Amenities

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Resident Parking Available

Common areas

  • TV Lounge
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Indoor Common Areas
  • Outside Patio
  • Computer or Media Center
  • Library

Recreational areas

  • Fitness Center
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • BBQs or Picnics
  • Happy Hour
  • Day Trips and Outings
  • Trivia Games
  • Devotional Activities Offsite
  • Holiday Parties
  • Devotional Activities On-Site
  • Activities Off-site
  • Book Club
  • Gardening Club
  • Activities On-site

Neighborhoods
around Promenade at Tuxedo Place

See what the neighborhood has to offer and what’s nearby:
Promenade at Tuxedo Place in google map

Frequently Asked Questions
about Promenade at Tuxedo Place

Promenade at Tuxedo Place offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Promenade at Tuxedo Place 7.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (845) 351-0000 to reach a resident at Promenade at Tuxedo Place.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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