Promenade at University Place

3 Reviews

• (3)

  A Place For Mom

My mom just became a resident of the Promenade at University Place in their new Alzheimer s unit and I was impressed with the compassion shown by [name removed] as we went through the intake process. She truly cares for all the residents and goes out of her way to make sure they are happy with their surroundings. Odette treated us like family!

My aunt, [name removed], has lived in the facility for two years. I spent two days with her when she first moved in and was so impressed with the friendliness of the staff and their attention to her needs. I ate delicious chef prepared meals and participated in their exercises and activities. The first day she was determined that she was not going to get up for breakfast but the second day she was there and ready for activities after eating and has been actively involved ever since. Since the unfortunate quarantine, I have been working with [name removed] to keep in touch with her through zoom and now [name removed] and I are working on a virtual birthday party for her at the end of April. If you are considering the Promenade, I encourage you to join their great community. .

Nice facility in area of shopping centers, many restaurants, and the U of Albany across street.Promenade is a Medicaid approved facility so most services and care can be covered if income level eligible. Accomodations are all on 3rd, 4th, and 5th floors so need some mobility to use elevators. Studios and one bedroom accomodatioons are standard furnished but you can bring own furnishings. Medicaid/billing coordinator very helpful w/navigating system.