Prestige Care

We are happy with them. There are always little things that can go wrong but he's happy there, and we feel he's safe and cared for. I would tell others to be an advocate, no matter what facility you are at. None are perfect. And therefore you need to be there for your loved one to get over some of those stumbles. In our case it was making sure that the medical recommendations worth accurate and being practiced. It just took a little bit of adjustment to make that work, and then get to know your caregivers. The more personal it is to them the better they do.

We chose Sullivan Park mainly because they have a 2 year buy in plan where if you do private pay 2 years, then you can apply for Medicaid. They don't keep it secret - other places when we asked would beat around the bush about it. Sullivan Park has a clear policy on that. I like the fact that they keep everything separated. The memory care unit is completely separate from the assisted living side. The administration has been extremely helpful to us. I would recommend Sullivan Park to others.

They are awesome. They have really good food. They have good activities. The staff is pretty stellar, and friendly. They always smile, and they are always pleasant. Overall, I would recommend to other families.

The staff is amazing. They are so friendly and they always go the extra mile. I would tell them that I like it so much it's where I plan to live in 25 years!

I am very happy with the care my husband is getting. The staff are wonderful and very caring. My husband is in the memory care unit. He is treated with respect by everyone. Being the only man in the unit up until now, he has preferred to stay in his room most of the time. The staff are attentive and check on him all the time.

They have an incredibly caring staff working in the memory care program. These staff members were always attentive to the needs of my mother. They were especially wonderful on the day my mother died, not only providing care to my mother but to me as well.

My parents love this place! It was really hard to get them to agree to moving into assisted living, but now that they're here they love it. They truly go above and beyond at this facility. My parents feel special and feel like a part of a family. They've redone it the last couple of years and it's very nice and clean. I would absolutely recommend them to friends and family! This place has exceeded our expectations!

Words can’t express the peace of mind we have since our mom has moved in!! Our whole experience, during such a difficult time of my step dad’s passing, has been amazing. The Pestige team has accommodated us in every way possible, while making us and our mom feel like family. I can sleep at night knowing all mom’s needs are met, that she is supported, and most importantly that she is living a happy and enriched life. The team is very responsive and communicative, which is a huge relief since my brother and I live so far away. Thank you Prestige!! We are immensely grateful!!!

I am easily able to give each of the above categories a '5'. The last 3 categories might be a lower score, but I considered: meals...they are cooking for a large facility so are not going to always satisfy all appetites, but always have sandwiches to offer as an alternative. Activities... My loved one is not interested in group activities. They offer a wide variety of activities that many residents seem to enjoy. Value for cost...He is in a single person room, which is of course more expensive than sharing a room. I knew that this move was going to be difficult for him, and couldn't imagine him having to deal with a roommate too. I would feel comfortable recommending Prestige to anyone searching for a memory care facility. I spend hours a day with [name removed] almost every day. I feel like part of the family. I want to be called if [he] is upset or they are not able to redirect him. They don't call often, but I appreciate when they do. Most of the time he is able to settle down just talking to me. When I was trying to make a decision about placement, I visited every memory care facility that had a vacancy. I was having a hard time deciding between Prestige and another place but am satisfied that I made the right decision for [him]. The other location also offers a great facility but it was mentioned more than once that 'we don't want people in their rooms, we have several activities every day and we work hard to make sure that every resident participates' I know that [he] does not want to sit and make macaroni necklaces or paint a flower pot. At Prestige he is allowed to say no and his decision is respected. When I was looking at facilities, I had so many questions. Now, I can hardly remember my concerns. Something I found important for [him] - the advice I've read and many people I've talked to recommend having the room set up to make it resemble home. After [he] moved, when I arrived to visit he had all personal items, pictures and toiletries plus his clothes packed in the dirty clothes hamper. I finally realized that he didn't want the room to seem like home. He started off thinking that he was on vacation at a time share. So... I encourage people to trust their instincts and don't expect that their loved one will fit into a mold.

My Mom moved into AL at Prestige 4 months ago. Thanks to them I am able to sleep at night again, without worrying for her safety. Reasons we chose Prestige: facilities, location, variety of activities, pet friendly, 2 gorgeous green courtyards; medication support; transportation assistance to medical appts (they drop Mom off; I meet her there and drive her home) and fantastic staff! A typical visit for me: I walk in the door to sign in and [name removed]or [name removed]greets me by name and usually can tell me exactly where Mom is. I check in regularly with the Medical Director and Mom’s Med Tech to see how they think things are going. We brainstorm ideas and work together as a team. I’ve eaten in the dining room; made hair salon appts for Mom; attended some of the live music offerings & know a bunch of residents. From a medical stance, there’s a “house Dr” (takes regular Medicare); a podiatrist; an LTC pharmacy they work with; and offer on-site COVID boosters & flu shots. So far—so good!

My mother has been in the Assisted Living side of Prestige for 4 months. She has expressed many times to me how nice the staff is and the good care she is receiving. She enjoys the wide range of activities available for her to participate in if she wants to. I visit frequently and the staff has always been professional and courteous to me. I am happy with the care and recreational opportunities available to my mother.

This is an awesome place to work.

This was a nice community. I'm unsure if they would have a nurse available 24 hours a day. My loved one choose a different community due to their comfort level with that other community.

We had an extremely positive tour experience with Parkwood Meadows. I narrowed it down to 3 facilities and I just could not choose because they were all equally just as great.

Our family had an in person and we thought it was a good tour experience based on everything we saw and all the different staff we spoke with

If you place your loved one in the community with no intervention medically, this would be a great place. If your loved one has a lot of life left, this wouldn't be the right place for them. Most of the residents here are waiting to pass, in my opinion. The staff is lean in the community. The aides are very friendly, and management isn't as friendly to the family. There are not a lot of activities offered, most of the time the residents are sat in front of the TV or just the roam the halls. There hasn't been any entertainment, games, arts and crafts being participated in when we visit. The food needs more options for the residents to choose from, and the quality could be improved upon for the residents as well.

Staff is always happy to listen to me. I can be a bit of a handful and get cantankerous. Staff is patient. And willing to joke around! After being here awhile you build strong connections. Those bonds you make are everything. Can't imagine living anywhere else.

Very happy to be here and communicate with the folks nearby. People are friendly. The neighborhood is beautiful. I enjoy the food and activities. Staff are all very helpful. I enjoy living here.

We had a great tour experience with Prestige at Mira Loma. The lady who showed us around did a great job and was super friendly - we even got to eat lunch there. My loved one just felt that the facility was too large for her and that the hallways were too long. It was just not what she was looking for, but seemed like a great place.

They were really great. My loved one was very happy, and loved it there. It was like a resort, and had a great atmosphere. Everyone would ask how you were doing, and were very nice. They were super short staffed so, I helped with loved ones laundry and weekly showers. The staff was wonderful, and I no issues. My loved one, loved the food, and had a good appetit. I would say, compared to other places, it was good value for the money. Overall, they were so good about everything.