PHNJ LLC

Wonderful experience

My sister entered FTMC in [date removed] -just as COVID was taking over the world. It was a painful and agonizing decision, but Fox Trail was incredibly helpful and encouraging from the beginning. The transition went so well, it felt like a miracle. My sister made a phenomenal adjustment and so did I. I have not regretted my decision for a second.

It has truly been a blessing to find Fox Trail Memory Care in Princeton for our mom. The care that the staff provides has been second to none. Especially during quarantine, the steps taken to keep mom and the other residents safe was above and beyond the state guidelines and my expectations. Moving mom into Fox Trail has been the best decision we made for our mother's Alzheimer's care.

We had a great experience with Fox Trail Memory Care. We chose this facility at the time because of the location and the value for the money. The room sizes here were also very nice. The staff went above and beyond to meet my father in laws needs. We really enjoyed the openness for family to visit at anytime, they were great about that. I would definitely recommend them.

My father has been living at Fox Trail, in Cresskill, New Jersey for the past three months. While transitioning is never easy, especially for someone with his particular problems, [name removed] the house manager and her staff have been incredibly helpful and understanding towards my Dad. My father looks great, loves the food is very fond of the staff! . I recently visited him and he told me the aide who brought him out to see me was "his favorite." The staff is very caring and patient, considering the circumstances. I'm also very impressed with how they are handling this pandemic that we are presently living through. They are so careful about scheduling appointments for visiting so there are no worries about coming in contact with others who you do not know. Nicola also sends me pictures and videos and we have ongoing discussions about medication changes and his physical needs. She's also been very sensitive towards my mother who likes to visit with my father as much as possible. The entire staff is very dedicated to their residents, which I really appreciate.

One thing we really liked about this community was that it was a smaller then our loved ones previous community, the location is pretty close to home and its brand new. Our loved one is currently in a joint room, sharing a bathroom but has separate bedrooms. The staff has done a very good job with handling the virus, no one has passed away due to it

We chose this community because of the location and I was concerned about the care she was getting at the previous facility. This is a more intimate facility, so you get a more personal experience. The room sizes are standard medium/small bedroom size. If you want something specific for food, you are able to bring it in. My favorite part about Fox Trail is the individual attention that residents receive.

Fox Trail Memory Care in South River is the answer to my prayers. My Mom is well taken care of in this home-like community. All of her needs are met and I can sleep soundly at night knowing she is in good hands. I highly recommend this facility for anyone suffering from dementia/Alzheimer's.

Mom lived there for the last 3 years. It was home and the staff were family. They made the last few years of Moms life happy and comfortable. They provided my family and I support and comfort at the end of Moms life. I don't know what I would have done without the wonderful Woodcliff Lake team.

The staff are terrific. Everyone is so warm and caring. The environment is perfect for someone with Dementia

Very intimate. Each resident is well attended to. The limited number of residents makes for very personalized care. Very clean, staff is very friendly.

A+

I really like this community, and my mother is doing great since her move to this community. She likes it here, and everything is working out very well. I know she is safe, and in good hands. This is a community I would recommend, it is working out well for my family.

Prior to moving my mother into Memorycare Living Hillsdale we had very disturbing experiences at two other dementia care facilities so we were nervous. I really cannot convey how absolutely wonderful we have all been treated at Hillsdale!!! In no uncertain terms it has exceeded our expectations. They are kind, gentle and really recognize and address the individual's particular needs. They interact with the family members, as well as their residents with compassion, concern and empathy that I am certain cannot be rivaled anywhere else. My mother had been labeled combative, was overly medicated and not really kept clean which seemed to add to her agitation and discomfort elsewhere. Since she has moved into the Hillsdale house we have not had a single phone call or report regarding her behavior. She is calm and comfortable. This is because the pay attention to her needs and what she wants. This is such a relief. We are so grateful to all. [Removed] are both sincere and willing to accommodate on so many different levels. I recommend them highly with no reservation at all.

Shes doing a lot better! She was confused at first and thought she was going home. The house nurse [Removed] is so good with her. She's so loving and compassionate. She spends one one one time with her and even sends pictures of her to me![Removed] was also very helpful during the admissions process. I love the people and the home here!

My mother is doing okay since her move to this community. She is hanging there, and I know she is safe, and in good hands. It is a nice, clean community. Everything is very well-kept. The staff is very caring. It is has been a good experience for us here at this community.

At the time I need to get my dad in right away. They came and evaluated him and got him in the next day. I am satisfied with the staff providing the care. The food is very good, but now he needs it blended and they do that for him. I don't have any complaints, they are very friendly and they take time with each residents. There are not many residents and the staff know my father. I can tell he is happy when I'm there with him he is smiling and dancing when he hears music. He gets 24 hour care and I have no worries, it makes a big difference

This community is very nice but very small. The cost was alittle more then what we needing. Not very private but seemed to be like a house atmosphere. I only knew of one activity that would be offered. The staff were very nice I did not see the meals that would be offered here. Families might want to see if this community is a good fit for there needs.

We toured their other property and they showed us a room for my brother-in-law. He saw a bed and it was his bed, it gave him the sense of independence. He was excited and couldn't wait to move in. They met his care needs and they have few resident. We felt he would be getting more care. I really liked that they had equal male and female resident ratio. We were unable to wait for the room.

We were going to choose this community first and we were set and ready to move in. The room that we picked was still under contract for the prior family. The community gives them up to 30 days to clear the room and they were hoping the family would come early to clean it out but they were unable to start early. We could not wait to have the room ready and available. The community gave us our money back and they tried to work other arrangements. It was a great tour but we didn't like that they had 2 floors and they mostly had female residents with 1 or 2 male residents