Fox Trail Memory Care Living at Montville

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18 Reviews

• (9)

  A Place For Mom

• (9)

  SeniorAdvisor.com

Feels like home. Staff was very friendly. Rooms were bright and furnished. Love the staff. Great place. To have your love one stay.

This community looked well taken care of when we visited. The person that took us on tour was friendly and knowledgeable. They have an enclosed courtyard for memory care and they seem to have some nice amenities.

Don't know where to begin... I was at my lowest point in my life with regards to the my mother and her debilitating condition. I was at the end of my rope and desperate for a solution to the care of my mother. I tried daycare providers who were OK but my mother wasn't having it. The problems only compounded during the hours care providers were not in the home and the issues that came along with scheduling and assurances for a standard of care between the numerous folks that saw to my mother. The LAST thing I wanted to do was to move my mother out of the house that I grew-up in. I made inquires about Memory Care Living and other facilities. Thanks to Cindy Phillips for her persuasiveness and tenacity that brought me in the door. Cindy did a great job at "selling" the situation to me and everything she said has come to fruition. Great job! But it doesn't stop there... Kerry [removed] and her staff are miracle workers. The LAST thing that my mother wanted to do when I first brought her to "the home" was to stay! Kerry and her folks worked with my mother to a tireless level (and still do) to the point now that my mother doesn't want to leave!! My mother loves the programs the house provides, especially the singing sessions that they have. She now participates in assisting other residents less fortunate than her in additional to assisting staff with simple tasks. Bottom line... MY MOTHER IS HAPPY!! I trust Kerry and her staff implicitly with my mother's minute to minute care, health and welfare, no questions asked. Kerry is always available to speak or comment on my mother's situation either by phone or text messages. I have seen Kerry at the house well after her "9 to 5" day is done during the week AND on weekends. I can't say enough about these folks and the appreciation and respect I have for them The facility is maintained with a high level of cleanliness and maintenance at all times and it is secure. The food preparation is spot-on and fresh; 3 times a day and it actually looks and tastes "like real food." Sincere thanks to Cindy, Kerry and the staff at Memory Care Living!! Now I can sleep at night...