Mustang Creek Estates

Let me start by saying my mom was living alone and I couldn’t be there every minute so I worried. Was she physically OK, was she eating well, was she taking her meds? She sounded so Lonely. All of this was on my mind when I was told about MCE in Allen. I love the family feel you get from the layout of the houses. They keep the residents stimulated with activities of all sorts, and if the situation does arise I’m notified and it gets taken care of. I know she is well taken care of, but most of all my mom is happy and she isn’t alone.

We have had previous experience with Mustang Creek community before our loved one moved in, so we are very familiar with how things work. We would recommend them to others.

My mom moved to the Keller location during Covid. It was so hard because we couldn't visit. The staff was so great about checking in and letting us know how she was doing. When were able to get back in, we could tell how much love and care she had received. We've been there now about 6 months and are so happy with the choice we made.

One aid specifically was very good with our mother, she even helped us with hospice care. She would call us on a regular basis and she was just outstanding. Our loved one thought the food was good. The location, cleanliness of the community and how they handled memory care issues really stood out to us. The only thing we did not like is how it was presented in the sales that if you signed up through them with their doctor the doctor was available that day. However that was certainly not the case, and the physician nurse on site was referred to as a doctor and he was not a doctor. We were disappointed in his care and how he never returned any phone calls.

We toured this community and it was very nice. The tour was great but they did not have a available spot in their memory care

This place is at the top of our list for now.

ratings answered above

The staff is very friendly and willing to help. Communication was good between the staff and the family. I really feel like this was a home away from home. I would recommend this community to others

Mustang Creek is a very nice place to go. It is a safe environment. We know our loved one is being taken care, getting fed, and they have made friends here. The food is bland in my loved one's opinion. The residents have been given their vaccines.

We are able to do window visits and the community has handled the pandemic very well which we can appreciate. Our loved one really enjoys the meals they serve, and it only has about 16 residents in each individual house which is good. We would recommend this community to others.

My dad had a great experience there. The staff was very accommodating. We had a pleasant experience.

My mother moved into Mustang this past year. She went from alone in her house to having friends and loving staff to take care of her. My family and I are so thankful for them especially during these crazy times. We don't have to worry about her because we know she is getting excellent care.

The staff members are very friendly, and when we have been able to visit the food there smells really good.

This community has a very homey atmosphere, the staff was very engaging, and this was a great place for my father to spend his last days. I would definitely recommend this community to others.

I was pleasantly surprised by this community. We looked at a lot of places, and she really likes that the community felt like home. It's a smaller facility and that made her feel comfortable. The facility is also a great value. I would recommend this community.

The staff are kind and friendly. The community will return calls within the same day. The primary nurse that cares for my loved one, has called twice a week to check on my loved one, since they are in the hospital. The nurse has been able to give my loved one a hair cut, bread trim, and overall does all things a "mom" would do for their loved one.

Mustang Creek review was clean, our loved one was not able to participate in the activities but they did offer good activities for the residents. Our first impression of this community was we thought it was very nice.

Our experience with this community was short, and we do think it is more on the expensive side. However we did like the night shift nurse and for the 24 hours our loved one was there, the care services were good.

We chose Mustang Creek Estates because of referrals by friends that had good experiences. The room sizes here are spacious and adequate for her needs. She LOVES the food, it is all made fresh and served hot and a great variety. I would want others to know that the residents really seem to live together like a family and my mother prefers to be here with people she can hangout with opposed to being at my home even during COVID. I also feel my mother is safe here even with the circumstances. I would recommend to others.

They keep a good watch over my mother in law and keep us informed of any changes or concerns. I believe they genuinely care about here. They are kind to her. We thank them.