Mustang Creek Estates Allen
720 Valley Creek Court, Allen, TX 75002
About the community
Mustang Creek Estates is a new concept in Assisted Living! We are a residential style assisted living neighborhood designed entirely for seniors. Our neighborhood consists of 6 unique houses with 10 to 13 residents per house and one of our houses specializes in Memory Care. At Mustang Creek Estates, we combine the peace of mind of a compassionate assisted living community with a personal home-like living environment.Our mission is to provide seniors with a high quality, residential type of assisted living at an affordable price.
Imagine a life filled with the freedom to live as you like and the security of knowing help is there if you need it. Enjoy life by curling up with a good book in your private bedroom or play a game of cards with friends in the living room. Pamper yourself at the on-site beauty salon or just soak in the spa tub. Whether you're cooking in the kitchen, gardening in the yard, spending time with your family or simply taking a walk; Mustang Creek Estates offers you a comfortable, secure and happy life - just like home. Our all-inclusive month to month rent covers:
3 home cooked meals a day &...
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Senior Living Options Offered
Pricing at Mustang Creek Estates Allen
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Amenities
Health Care Services
Staffing & ancillary services
Meals & Dining
Room Amenities
Community Amenities
Transportation & parking
Pets
Common areas
Services
Memory care services
Primary language spoken by staff
Activities
Reviews of Mustang Creek Estates Allen
(34 reviews)
Cleanliness
3.9
Care services
3.8
Staff
5.0
Meals & dining
No data collected
Activities
3.7
Value for cost
3.9
We toured this community and it was very nice. The tour was great but they did not have a available spot in their memory care
Response from Mustang Creek Estates Allen
May 13, 2021Thank you so much for touring our Allen community and providing this review! We’d love to talk with you again to reassess your needs and our availability in our Allen Memory Care home. Thanks again, we look forward to talking with you!
The staff is very friendly and willing to help. Communication was good between the staff and the family. I really feel like this was a home away from home. I would recommend this community to others
Response from Mustang Creek Estates Allen
April 6, 2021Thank you so much for your review of Mustang Creek Estates in Allen! We’re so happy to hear you describe this as “a home away from home”. We are mission focused on high-quality, residential style care and we love that you and your loved one are seeing that! Thanks again for your review and recommendation!
My dad had a great experience there. The staff was very accommodating. We had a pleasant experience.
Response from Mustang Creek Estates Allen
April 6, 2021Thank you for taking time to post a review and provide these wonderful comments describing our community in Allen. We’re happy to hear your Dad enjoyed Mustang Creek Estates. Thanks again!
The staff were wonderful. I can't say enough good things about them. They were very accommodating to my mom and were unbelievably kind and good to her. They have a wonderfully low staff to resident ratio, which I loved. I chose this community because of the low staff turnover and it was less expensive than others I visited, and you got more for your money here. We only had one negative experience and that was after my mom passed away. The director said that they have a move out policy that requires families to pay for an additional 30 days. The director told me that I signed a document about it when my mother moved in and she was rude about.
Response from Mustang Creek Estates Allen
January 20, 2021Thank you so much for sharing your experience and for your incredible review! We were honored to take care of your Mom and are proud of our staff to resident ratios. It’s the perfect fit for our Residents who are looking for high quality, residential style living. As with any senior living option, families are contractually obligated to give a 30-day notice when they are moving out and it can be given at any time. In accordance with industry standards, we have shortened the notice to 14 days upon a resident passing. We would like the opportunity to discuss your concerns. We hope you will call us at [removed]. Thank you again for your review and the opportunity to provide a loving home for your Mom. From - Mustang Creek Estates in Allen
Wish I had something nice to say. Don't move your parent there. Shift change, meals, missed medication and lost medication to start.
Response from Mustang Creek Estates Allen
January 20, 2021Matt, we’re so sorry to hear you feel this way. Thank you so much for sharing your experience. We take each and every review very seriously and apologize for not meeting your expectations. Mustang Creek Estates has been caring for our residents since 2005 and we have cared for hundreds of seniors. We take great pride in the peace of mind we give our families and it truly pains us to hear we have disappointed even one of those families. We encourage our families to bring any concerns to the attention of our leadership team, which combined has over 40 years of experience in the Senior Living industry, and let us work together to solve any concerns you might have. We hope you will call us at [removed]. Thank you - Mustang Creek Estates - Allen
Should it be possible to give a greater amount of stars, I would. You won't find a better group of people that care than at Mustang. I had my wife at a different facility for too long prior to having her relocated. The positive comparison is beyond what one would expect. If other words could be said regarding the Mustang, I assure you, they would be all be kind.
Response from Mustang Creek Estates Allen
January 20, 2021Mr. Jaworowski, thank you so much for your amazing review! We’re so happy to have the opportunity to welcome your Wife to her new home. We truly appreciate you sharing your experience. Thank you again from Mustang Creek Estates in Allen!
They put on a great front when you tour, they're playing games, and interacting with each other, but now that my parent is there, its a whole new ballgame. Its basically a day care center, where they feed you three really good meals a day and give you your meds. But, they don't do the activities they proclaim they do or engage with the patients, the workers grunt and nod, and give short answers, even to me when I visit my parent. They are very rude and abrupt. If we can locate another place, we will after the first of the year. I don't pay over $4000 a month for them to be mean, hateful and rude and treat my parent like they are trash.
Response from Mustang Creek Estates Allen
January 20, 2021Ms. Cox, we’re very sorry that you may have had a bad experience. Seniors and their families are our passion and it’s unfortunate that some activities were affected with the ongoing pandemic. We encourage all of our families to reach out to their Executive Director so that we may discuss and address any concerns you may have. Thank you again for your review and we hope to hear from you soon! From - Mustang Creek Estates - Allen
If you are looking for a fairly affordable assisted living place for a loved one, I would recommend Mustang Creek in Allen. It's unfortunate when our parents are left without a choice and it becomes the responsibility of other family members to find an acceptable, affordable, friendly and clean place that caters to the residents, but I find Mustang Creek to be that place. I am grateful for everyone there.
Response from Mustang Creek Estates Allen
January 20, 2021Ms. Hallstrom, thank you so much for your review! We are proud to be mission focused on providing high quality, residential style Assisted Living and Memory Care at AFFORDABLE (and all inclusive) prices! We’re truly grateful that you trusted your loved one’s care to us. Thank you again from Mustang Creek Estates in Allen!
A caring and attentive staff. Nice surroundings. Clean and well appointed. Seems to be well suited for memory care residents. Not what we need at this time. We did have an issue with the idea that staff (not nurses or med techs) would be dispensing meds.
Response from Mustang Creek Estates Allen
January 20, 2021Thank you so much for taking time to provide this review! With our different types of homes, we’re happy to offer an option for almost everyone. State regulations are clear that Assisted Living communities are not licensed to provide nursing care. However, we are proud to partner with a pharmacy program that provides dose packs for each resident, with specific instructions for their medication. That and our ongoing training of our staff ensures medication is dispensed safely and properly. Please don’t hesitate to let us know of any other questions you may have and thank you again for your kind comments regarding Mustang Creek Estates in Allen!
I really liked this community when I visited. The people I met were friendly. This is an older community with big trees and a lot of shade. This is a beautiful community, unfortunately they did not have any openings at the time we needed.
Response from Mustang Creek Estates Allen
January 20, 2021Thank you so much for taking time to share your experience from your visit! We pride ourselves in the high quality care we have provided to seniors since 2005. We would love to talk with you if you are still in need of our services. Thanks again and we look forward to hearing from you! From - Mustang Creek Estates - Allen
Frequently Asked Questions
What room types does Mustang Creek Estates Allen offer?
Mustang Creek Estates Allen offers Studio, 1 Bedroom and Semi-Private. Learn more.
How do other families rate Mustang Creek Estates Allen?
Mustang Creek Estates Allen has received an average review rating of 3.9 based on 34 reviews. See all reviews.
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