Mustang Creek Estates Keller

675 Rapp Road, Keller, TX 76248

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Mustang Creek Estates Keller in google map
street view of Mustang Creek Estates Keller

About the community Mustang Creek Estates Keller

Mustang Creek Estates is a new concept in Assisted Living! We are a residential style assisted living neighborhood designed entirely for seniors. Our neighborhood consists of 7 unique houses with 14 to 16 residents per house and two of our houses specializes in Memory Care. At Mustang Creek Estates, we combine the peace of mind of a compassionate assisted living community with a personal home-like living environment.

Our mission is to provide seniors with a high quality, residential type of assisted living at an affordable price.

Imagine a life filled with the freedom to live as you like and the security of knowing help is there if you need it. Enjoy life by curling up with a good book in your private bedroom or play a game of cards with friends in the living room. Pamper yourself at the on-site beauty salon or just soak in the spa tub. Whether you're cooking in the kitchen, gardening in the yard, spending time with your family or simply taking a walk; Mustang Creek Estates offers you a comfortable, secure and happy life - just like home. Our all-inclusive month to month rent covers:

3 home cooked meals a day...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Mustang Creek Estates Keller

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Mustang Creek Estates Keller

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Anytime dining
Guest meals
Room service

Room Amenities

Wheelchair accessible showers
Wi-fi/high-speed internet
Cable or satellite tv
Air conditioned

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Central fireplace

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

Recreational areas

Arts and crafts center

Activities

Devotional activities on-site
Devotional activities offsite
Protestant services
Other religious services

Reviews for Mustang Creek Estates Keller

4

(98 reviews)

Write a Review

Cleanliness

4.1

Care services

3.9

Staff

3.4

Meals & dining

3.3

Activities

4.0

Value for cost

4.1

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1-20 of 98 reviews
5.0
October 19, 2021
anonymous - Child of resident/client
Would recommend, good place for loved ones, a positive experience

The Mustang Creek Estates community is kept clean and the staff members have been super friendly. The value for cost is worth the money when it gives our family peace of mind knowing our loved one is well taken care of and getting everything she needs.


4.0
August 16, 2021
anonymous - Child of resident/client
Our experience with Mustang Creek

When my mom first moved here she was on the memory care side was not a good experience due to the roommate she had as well as the care. Every time I went into that building it smelled like urine and we had other problems with cleanliness. We ended up moving her to the assisted living and the experience has been much better for her. They are all separate pods and she has not had any issues. I would recommend the assisted living side, but not the memory care unit.

Response from Mustang Creek Estates Keller

September 14, 2021

Thank you for your review. We are disappointed to hear your experience in our Memory Care home did not meet your expectations. We recently won best Memory Care in Keller for the 4th year in a row and we do strive to deliver quality care 100% of the time which is extremely difficult when caring for those with dementia. Mustang Creek Estates has cared for thousands of seniors and have countless happy families. It’s great to hear your mom is doing well in one of our 5 Assisted Living homes. Thank you again for sharing your experience.


1.0
August 12, 2021
Holly - Child of resident/client
Buyer beware

We chose Mustang Creek Estates at the time because they were the only ones that would take us. I would tell others to beware and stay away from this facility.

Response from Mustang Creek Estates Keller

September 14, 2021

Thank you for your review. Clearly your experience at Mustang Creek Estates did not meet your expectations. We always encourage our families to contact the leadership team to address any concerns immediately. Our business operates 24/7 and is a business of people taking care of people. When service falls short of expectations, it is important for us to partner with our families for a quick solution. Together, we can address almost all concerns through good communication and partnership. We, again, apologize for not meeting your expectations.


4.0
July 30, 2021
anonymous - Loved one of resident/client
A good fit

We chose Mustang Creek Estates mainly due to the good value for the money. The room sizes at the facility are pretty good for what she needs. The rooms in memory care are all shared and they really try their best to match the residents up together based on personality and interests. They do their best to accommodate as much as they can and I would recommend to others looking.

Response from Mustang Creek Estates Keller

September 14, 2021

Thank you for your review. We are very mission focused by providing quality care at an affordable price in a homelike setting. Our Memory Care homes have a mix of private and shared rooms to accommodate the needs and budgets of all our families. Thank you again for your review and recommendation.


5.0
June 28, 2021
Karen - Child of resident/client
Love the care

My mom moved to the Keller location during Covid. It was so hard because we couldn't visit. The staff was so great about checking in and letting us know how she was doing. When were able to get back in, we could tell how much love and care she had received. We've been there now about 6 months and are so happy with the choice we made.

Response from Mustang Creek Estates Keller

September 14, 2021

Thank you so much for your kind review. Covid has been very difficult and challenging for all of us and we appreciate your acknowledgement of all our efforts to keep families informed during this time. Thank you again for sharing your experience and we love to hear how well your mom is doing.


0.5
June 18, 2021
Heather - Child of resident/client
Disgusting, Deplorable, Disappointing

They are horrible. The community sells a bunch of [removed]. They are non responsive at corporate or owner. I've emailed 27 times with no response. They treated my loved one horrible. I would not put my worst enemy in the community. They aren't consistent, constantly give excuses. They aren't compassionate, they negate any empathy during the transition of your loved one. They sold me one thing, and once my loved one was in it was chaotic unprofessional, and nothing happened. The aid stated that they didn't have time to hold my loved one's hand because they used the excuses they had to make dinner and shut the door on my loved one. They apologized for not getting a plant out due to my loved one's death, but no formal sympathy. There was a staff member who was more concerned on the utility bills then caring for my loved one. The staff couldn't get my loved one's medication strait once they moved in. Hospice had to go in to help my loved one, since none of the staff knew what was going on.

Response from Mustang Creek Estates Keller

June 22, 2021

Thank you for sharing your feedback. We take our care very seriously and strive for excellence on a daily basis. We are proud of the care we provide and are certain this was an uncommon instance as we were not informed of issues of this nature. Please feel free to reach out to us directly with any further comments, concerns, or suggestions you wish to share so that we may address them as needed and ensure our award-winning service continues for all families.


4.0
June 7, 2021
anonymous - Child of resident/client
A great fit for my mom

The community has different levels of care and my loved one is very happy here. The food is great and the community is neat and clean. The staff is very friendly and I would recommend this community to others based on my experience

Response from Mustang Creek Estates Keller

September 14, 2021

Thank you so much for your kind review. We are so happy to hear your loved one is happy and that you are happy with our clean neighborhood, friendly staff and great food! Thank you again for sharing your experience.


1.0
June 6, 2021
Anonymous - Toured community

They leave their memory care building unattended overnight. Would not recommend them to anyone.

Response from Mustang Creek Estates Keller

September 14, 2021

Thank you for your review. We do not leave our Memory Care homes unattended and believe you may have received some inaccurate information. Please reach out to our leadership team to discuss any concerns you may have.


2.0
May 25, 2021
anonymous - Child of resident/client
Verified Review
our experience

In the beginning, this was a great fit but the recent turnover has us questioning our decision. We feel that they are understaffed at the moment but the folks they do have are quialfied. Communication is good and they do return our calls quickly.


3.5
May 14, 2021
Anonymous - Child of resident/client
Verified Review
Caring Atmosphere

We were able to do a couple of window visits with our loved one. The community wouldn't allow outside caretakes such as hospice into the community for our loved one. My loved one was there for a short amount of time prior to their passing. Everything was nice in the way the staff treated our loved one. They must have automatic payments withdrawn each month. Mustang Creek is a smaller community with 16 rooms. I would recommend as a smaller community for your loved one.


2.0
April 20, 2021
LF - Child of resident/client
Verified Review
Don't trust them unless you can go inside every day

Three things. 1) When we finally did get to go in person to see my loved one, every time we came for an appointment, they never got her ready for our visit. 2) She was never in her own clothes. When we saw her, she was always in somebody else's clothes. 3) While she was there, she developed bed sores and pneumonia, and became completely bedridden within 3 months. Because we weren't allowed to see her, we didn't know until it was too late. She was in memory care, so she couldn't verbalize to us what the conditions were. We removed her as quickly as we could.

Response from Mustang Creek Estates Keller

April 22, 2021

Thank you so much for taking time to post your review but there must be some confusion. We haven't had any residents who have become bedridden and developed skin breakdown. Visitation has been challenging with covid, but we have had a great partnership with our families and have been following all CDC guidelines on visits. Most of our Residents have enjoyed regular visits with their families. We would love for you to reach out to the leadership team at the Keller community. We have no knowledge of any resident with the conditions you describe and we’d like to hear from you directly. Mustang Creek Estates has had award winning care since 2005. We look forward to hearing from you.


3.0
March 24, 2021
Anonymous - Toured community

We loved [name removed] and the Residents were SO friendly ... But I think we need a more activ community for my dad for right now. We so appreciate the tour and all her efforts!

Response from Mustang Creek Estates Keller

April 6, 2021

Thank you so much for taking time to tour Mustang Creek Estates in Keller! I’m not sure if it was mentioned but we have quite a full activities calendar as we know keeping our Residents active and engaged keeps them healthy and happy. We’d be happy to share that with you if you’d like to reach back out. And thank you so much for your beautiful review!


5.0
March 10, 2021
Dottie - Loved one of resident/client
Verified Review
Love One Enjoys Stay at Mustang Creek

Mustang Creek is a very nice place to go. It is a safe environment. We know our loved one is being taken care, getting fed, and they have made friends here. The food is bland in my loved one's opinion. The residents have been given their vaccines.

Response from Mustang Creek Estates Keller

April 6, 2021

Dottie, thank you so much for taking time to provide this review! We’re happy to hear your loved one is thriving in their home and we love the friendships that always form at Mustang Creek Estates. We’re proud to provide meals based on a menu specifically designed for our Residents by a registered dietician. We will be happy to pass along your loved one’s comment so that we continue to provide incredible meals for our Residents. And yes!! We were able to offer vaccine clinics at all of our Mustang Creek Estates campuses! Thanks again for your review!


4.0
February 10, 2021
anonymous - Child of resident/client
Verified Review
My review of Mustang Creek

We chose Mustang Creek Estates because of its location and it had a good reputation. To me, they do seem a little short staffed and we have had some communication issues which is difficult because we cannot go in during covid. At this point, I would recommend.

Response from Mustang Creek Estates Keller

April 6, 2021

Thank you for your review and recommendation! We are proud to offer a staff to Resident ratio that provides high quality care at a personal level. This insures that our team gets to know your loved one’s unique needs and preferences and care that is more personal and responsive. We know it has been a challenge for everyone during this past year and we’re striving to make it as easy as possible to maintain communication and a partnership with our families. Thank you so much for your patience and understanding and for taking time to recommend Mustang Creek Estates!


1.0
February 1, 2021
Karen T - Child of resident/client
Verified Review
run away from mustang creek

Runaway from this community, We had a billing issue with the community after we moved out and they continued to charge us. The lack of care from this community was bad. I would definitely recommend this community to others

Response from Mustang Creek Estates Keller

April 6, 2021

Karen, we take each and every review very seriously and apologize for not meeting your expectations. Mustang Creek Estates has been caring for our Residents since 2005. We take great pride in the peace of mind we give our families and it truly pains us to hear we have disappointed even one of those families. We encourage our families to bring any concerns to the attention of our leadership team and let us work together to solve any concerns you might have. We look forward to hearing from you.


5.0
February 1, 2021
Marcie M - Child of resident/client
Peace of Mind

My mother moved into Mustang this past year. She went from alone in her house to having friends and loving staff to take care of her. My family and I are so thankful for them especially during these crazy times. We don't have to worry about her because we know she is getting excellent care.

Response from Mustang Creek Estates Keller

April 6, 2021

Thank you so much for your heartwarming review, Marcie! Mustang Creek Estates is mission focused on providing this exact experience for every Resident and their families and we love hearing that your Mother is thriving in her new home. Thanks again!


4.0
January 29, 2021
Anonymous - Child of resident/client
Getting Better

It is a good place to go. Wendy has been filling in for the Director and she has been great.

Response from Mustang Creek Estates Keller

April 6, 2021

We’re so happy to see your recommendation of Mustang Creek Estates and appreciate you taking the time to post your review. We will be sure to pass along your comments to our leadership team. Thanks again!


3.0
January 21, 2021
anonymous - Child of resident/client
Verified Review
Not overall happy

They promised a lot of things and they did not follow through. I was told that there was a chef there is not a chef so I take her meals and snacks all the time. It is very hard to keep track of her items. Her items are missing and half the time she is in other peoples clothes when I see her. And on top of it they just raised the price. Overall, I would rethink it, we have not had the best experience.

Response from Mustang Creek Estates Keller

April 6, 2021

Thank you for your feedback. While we may not employ chefs which would take away from our residential style care, we do provide homestyle, quality meals and nutritious snacks created by a registered dietician and prepared by our fabulous caregivers in each home. We also take great pride in providing individual laundry service for our Residents so there is no need to label items or worry about things getting mixed up with other Residents’ items. We would welcome a call to get any concerns addressed as we know how important our partnership with our families is and have always utilized this for open communication in the care of our Residents. Please reach out to the leadership team at Mustang Creek Estates in Keller. Thank you!


5.0
January 21, 2021
anonymous - Child of resident/client
Verified Review
Overall a good community

The staff members are very friendly, and when we have been able to visit the food there smells really good.

Response from Mustang Creek Estates Keller

April 6, 2021

Thank you so much for your review! We know that preparing our meals in each home provides the delicious aromas throughout the home which stimulates appetites. Our Residents are happy and healthy and our caregivers make sure they are well taken care of. Thanks again for your review!


2.0
January 13, 2021
Paiper L - Child of resident/client
Verified Review
residence beware

The staff that was there was very friendly the issue was that there was not enough staff. There was a time that there was no one at the facility to take care of the residence. I would not recommend this community to others.

Response from Mustang Creek Estates Keller

April 6, 2021

Thank you so much for your feedback. We’re confused about the statement that there was no one at the facility as we have individual homes with caregivers specifically assigned to each home. Seniors and their families are our passion. We encourage you to reach out to our leadership team to address any concerns you may have. Thanks again!


Neighborhood around Mustang Creek Estates Keller

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Frequently Asked Questions about Mustang Creek Estates Keller

Mustang Creek Estates Keller offers Studio, 1 Bedroom and Semi-Private. Learn more.

Mustang Creek Estates Keller has received an average review rating of 4 based on 98 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.