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Reserve at Towne Lake

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1962 Eagle Dr, Woodstock, GA 30189

8.4
Review score
29 reviews
Add review
8.4
Review score
29 reviews
5 star
59%
4 star
21%
3 star
7%
2 star
3%
1 star
10%
See all reviews
8.9
Review score
1254 reviews
36 facilities
For pricing & availability:
(866) 374-4058
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Reserve at Towne Lake
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Reserve at Towne Lake
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Melissa S
-
Family/friend
5.0
Highly recommended.
It is the sister facility to Sunabella. Just across the street. Since moving here, my loved one has been hospitalized a couple of more times. She is still at Reserve, & we are very pleased with the staff, the surroundings, the cleanliness , the care she is receiving, activities, just ever

About the facility
Reserve at Towne Lake

Memory Care has a special meaning here. We understand how dealing with Alzheimer’s Disease or other related forms of dementia may be very distressing, but we also know that a fulfilling and meaningful quality of life can be achieved. At our communities, we look forward to creating a bond and friendship with each resident, their loved ones and other healthcare partners to craft a program that benefits them as individuals. Our communities are specifically designed to nurture activity, exercise, dining and restful opportunities as well as engaging and purpose filled activities that stimulate personal abilities.

SparkTM, our unique and award-winning lifestyle approach is our signature. A SparkTM lifestyle means residents are encouraged to do what they are able, historical knowledge is celebrated and acknowledged and new abilities are recognized and utilized. If you are seeking a positive approach where residents are doing more than you would expect, where residents find a sense of belonging and meaning and where loved ones are happy to visit, then you may have just found the right place!

Our biography boards or memory boxes describe the rich life history of each resident with appreciation for both the past and present. SparkTM aims to embrace each individual as...

Read more

Senior living options offered

Memory Care

Pricing
for Reserve at Towne Lake

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Reserve at Towne Lake
Reserve at Towne Lake

1962 Eagle Dr, Woodstock, GA 30189

Bellevue at Neese Road
Bellevue at Neese Road

756 Neese Road, Woodstock, GA 30188

Beehive Homes of Woodstock outdoor common area
Beehive Homes of Woodstock

7819 Hickory Flat Hwy, Woodstock, GA 30188

Merrill Gardens at Woodstock community exterior
Merrill Gardens at Woodstock

12730 Hwy 92 E, Woodstock, GA 30188

8.4
Review score
29 reviews
8.4
Review score
29 reviews
5 star
59%
4 star
21%
3 star
7%
2 star
3%
1 star
10%
9.3
Review score
93 reviews
9.3
Review score
93 reviews
5 star
65%
4 star
25%
3 star
5%
2 star
2%
1 star
3%
8.7
Review score
5 reviews
8.7
Review score
5 reviews
5 star
60%
4 star
40%
3 star
0%
2 star
0%
1 star
0%
8.7
Review score
27 reviews
8.7
Review score
27 reviews
5 star
55%
4 star
19%
3 star
11%
2 star
0%
1 star
15%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Reserve at Towne Lake

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Special Dining Programs
  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • No Sugar
  • Restaurant Style Dining
  • Professional Chef
  • Room Service

Room Amenities

  • Bath Tubs
  • Handicap Accessible
  • Garden View
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available

Common areas

  • Computer or Media Center
  • Central Fireplace
  • Beauty Salon
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Outside Patio
  • Library
  • Outdoor Common Areas
  • Main Street Shops

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Jacuzzi

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Cards / Pinochle Club
  • Birthday Parties
  • Gardening Club
  • Book Club
  • Bible Study Group
  • Holiday Parties
  • Men's Club
  • Wii Bowling
  • Cooking Classes
  • Activities On-site
  • Resident Band or Musicians
  • Jewish Services
  • Christian Services
  • Pet-focused Programs
  • Montessori Programs
  • Cooking Club
  • Live Well Programs
  • Art Classes
  • Day Trips and Outings
  • Intergenerational Programs
  • Bridge Club
  • Reminiscence Programs
  • BBQs or Picnics
  • Current Events Club
  • Sensory-based Programs
  • Protestant Services
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Forever Fit
  • Dances
  • Brain fitness / Dakim
  • Trivia Games
  • Activities Off-site
  • Community Service Organizations
  • Walking Club
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Catholic Services
  • Stretching Classes
  • Happy Hour
  • Other Religious Services
  • Live Dance or Theater Performances

Reviews

for Reserve at Towne Lake

8.4Review score29 reviews
8.4
Review score
29 reviews
5 star
59%
4 star
21%
3 star
7%
2 star
3%
1 star
10%
Mainstay Healthcare Management
8.9
Review score1253 reviews36 communities
Write a review
A Place for Mom has scored Reserve at Towne Lake with 8.4 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Reserve at Towne Lake has 29 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.1
Friendliness
4.2
Care Services
4.1
Staff
4.0
Meals & Dining
3.8
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Reserve at Towne Lake with 8.4 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Reserve at Towne Lake has 29 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 29 reviews
Melissa S - Family/friend
Memory Care
February 23, 2024
5.0
Verified Review
Highly recommended.
It is the sister facility to Sunabella. Just across the street. Since moving here, my loved one has been hospitalized a couple of more times. She is still at Reserve, & we are very pleased with the staff, the surroundings, the cleanliness , the care she is receiving, activities, just everything about it
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 6, 2023
1.0
Verified Review
Don't consider this place unless you don't care about your loved one
Disappointed! Waste of time! Waste of money! She was always dirty when I went to pick her up. I don't want someone to go through what we went thru my mom declined in the four weeks she was there. So sad and heartbreaking. So many false promises
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Doug G - Family/friend
Memory Care
May 2, 2023
5.0
Verified Review
Highly recommend Reserve
I am totally satisfied with our experience at Reserve at Towne Lake!! The facility is dedicated to only memory care. Compassionate care giving staff. There is also a wide variety of extra activities, especially music related activities. I would absolutely recommend Reserve at Towne Lake, I go daily to see my wife and I always offer my opinion to people who are touring at the community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
March 28, 2023
2.0
Verified Review
Short staffing is negatively affecting resident care.
As you can see from my scores that this place has issues. I fear for the care of the residents. Short staffed. Turnover bad. Other facilities are having issues too. No one wants to work, and the pay is a factor for this type of work. I could write a book.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
3
Christy J - Family/friend
Memory Care
March 9, 2023
5.0
Great Place!
The new management is amazing! My mother lives here and each time i come to visit her she is always telling me about all the activities they do. I ask my mother all the time about the care and she says its amazing (& the food). Mother really loves the Activity Director [name removed] she says she is very creative and loves the entertainment each week. Mother really loves the scenic drives they go on they even stopped for ice-cream one day (amazing). Thanks to all of team for all they do...
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous u - Family/friend
Memory Care
March 1, 2023
5.0
awesome
I have a relative in the reserve and I have seen them thrive . and come to life. I like the new management team. The Resident care director is awesome and Responsive. I have seen more activities in the last 6 months. I definitely would recommend this place to anyone.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
james caballero - Family/friend
Memory Care
February 28, 2023
5.0
Excellent
I am very happy to have made this decision to move my mother into this beautiful place.. My mother is definitely in good hands of all the great caretakers and nurses.. The staffing is awesome and the level of communication is on point.. I am always informed and in the loop with everything going on with my mother.. All the residents are happy and in great care hands down.. Everything I come to visit and see my mother smiling and in great spirits means the world to me,and let's me know that I made the right choice for her..
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
M. Norris - Toured community
Memory Care
July 18, 2022
4.0
Verified Review
tour review
Phyllis S - Family/friend
Memory Care
April 28, 2022
4.0
A very caring, professional and loving atmosphere
I have just returned home to Indiana from a visit to my sister at The Reserve at Towne Lake. She has been a resident there for 15 months. The staff there is very attentive to the needs of all their "family" at The Reserve". The facility is very clean, beautifully decorated and the activities keep" all on the move". The residents are treated with respect and their skills are maintained to their level to provide them with the satisfaction that "I can do that". They provide nail and hair care, plus pictures of the "family" involved in activities, so I can see my sister on a regular basis and know she is in good hands. She recently had a health issue, and the staff was swift and confident in getting her the care she needed. Thanks to all the staff and volunteers for such wonderful and thoughtful care they give. The residents are very friendly too! They all smiled and waved as I passed by them.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
October 12, 2021
4.0
My review of The Reserve at Towne Lake
Responsive to visitors & residents a like. Staff very accommodating.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Toured community
Memory Care
May 16, 2021
5.0
The Reserve at Towne Lake has everything we could ask for to keep our mom safe, active and engaged. Everyone was very helpful. A beautiful home for mom.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
February 26, 2021
4.0
Verified Review
our experience during covid
They have a fair for the service, I would recommend this community to others
Friendliness
4
Value for Cost
4
anonymous - Family/friend
Memory Care
January 25, 2021
4.0
Verified Review
Very pleased with his ability to be in a place where he was well taken care of
We could see the lobby inside of the community and it was nice, and the staff members were more than willing to work with you and were very caring. They did take good care of our loved one, but when it came to the business and money side of things that is where we felt somewhat disappointed.
Friendliness
5
Staff
5
Care Services
5
Value for Cost
4
anonymous - Family/friend
Memory Care
October 14, 2020
3.0
Verified Review
Review with limited information
From our understanding our loved one is well cared for, the two times we have been able to visit she was all clean and her hair was brushed. The community itself is clean, and its in a convenient area to where our loved one was prior, and convenient for us when we need to go visit. Also the price is pretty reasonable.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
3
Activities
3
Response from Reserve at Towne Lake
October 24, 2020
Thank you. We are so blessed to have the opportunity to take care of your loved one here at The Reserve At Towne Lake. Your review means a lot to our team. Please don’t hesitate to reach out.
anonymous - Family/friend
Memory Care
June 16, 2020
1.0
Verified Review
The Reserve At Towne Lake
It started out very good but then went bad. The cleanliness of her apartment was ok. The management wasn't great; they didn't have enough personnel to take care of the residents. They did have a lot of staff turnover and the community was on the expensive side.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Memory Care
May 5, 2020
5.0
Verified Review
Review of The Reserve At Towne Lake
My sister recently moved into this community. A very warm and caring staff. Excellent to work with. Communication is outstanding. It's a small close community. I think they are wonderful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
KHamilton - Family/friend
Memory Care
August 18, 2019
0.5
Verified Review
Not a facility for someone you love
I moved my family member from this facility because it was horrific. The only way it could be the best in Woodstock is that it would have to be the only facility.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Reserve at Towne Lake
January 29, 2020
K. Hamilton, we're sorry you feel this way about the previous management. This community is now being managed by Frontier Management and we're confident you'll see improvements in the coming weeks if you haven't already. If you ever have any concerns, please don't hesitate to reach out to [removed]. Thank you.
Lisa R - Family/friend
Memory Care
April 19, 2019
5.0
The Best Memory Care in Woodstock, GA!
My mom started out going for day stay 2 times per week plus respite care when we had to travel starting back in early 2017. Almost a year ago mom became a full-time resident. It was a natural transition for mom. She knew the place and the welcoming staff. Shout out to [name removed], [name removed], [name removed], [name removed] and the many staff members that are there taking care of not only mom but all the other residents. They are amazing and very hands on! I cannot express fully how important it is that I feel that mom is in competent and caring hands. I drop in all the time with no rhyme or reason and have never been disappointed in mom's care. I wish she could still be at home with us but this is the next best thing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
June 16, 2018
5.0
My mom and I really liked this place. It makes a huge difference that the entire place is memory care. Plus the activity director is awesome!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
May 12, 2017
5.0
Autumn Leaves of Town Lake is amazing. Everything , even the shape of the building is built with the memory impaired in mind. MyTour was delightful. [Removed] Was very professional and personable. If only it was closer to where i live I would pick it as my number one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Reserve at Towne Lake
August 30, 2017
We really appreciate your recommendation!
Viewing 1-20 out of 29 reviews

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Frequently Asked Questions
about Reserve at Towne Lake

Reserve at Towne Lake offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Reserve at Towne Lake 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (770) 928-2440 to reach a resident at Reserve at Towne Lake.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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