Lifespace Communities

The facility is good. It's just that there is a lot of bureaucracy, and the communication isn't as good as it should be. They need to communicate better with family members. It seems to be reactive as opposed to proactive. It's clean the staff is friendly, the food is good. We haven't really been there long enough to judge the value.

Things are working out pretty well here. They are giving my loved one good care. It's clean, and the staff is friendly. My only complaint is that they took longer than they said to get someone to hang the drapes.

It was very good. I probably would have left him there but for one thing it was about $2500 more than the other place and it was less convinient. The staff were pretty good, they had a lot more people there, sometimes you couldn't get someone instant, that was one of the things, he's incontinent so it would take awhile for them to come but I'm sure that's the same any place. They were very good, they had a couple of staff that we weren't real crazy about but for the most part they were good.

Our loved one has acclimated well into the community and appears to like his caregivers and fellow residents

I toured The Craig Senior Living and the community was nice, with very nice people who showed me around. We chose another community because The Craig does not accommodate or accept those who smoke. Once we were told that, we didn't feel the need to look further into their community.

This community was very comparable with another community that I went with. Just when I weighed things out there was another community that I was more favorable of.

We had a virtual tour with Friendship Village since it was in the middle of the pandemic. It was a nice facility but it was too big for my loved one. It was also hard to get a good feel for is since it was over video.

They're short of help, all the way around. That's the main challenge. Sometimes it's hard to find a nurse on the nursing floor. But I really like the assisted living building. They're very good with their activities and keeping their people up to date on things. I had one relative move to the wellness center from assisted living, and I would not do that if you can avoid it. They don't have the activities, and they're kind of isolated in wellness.

The Craig is a good place. The pandemic has changed several things for including the food. The food is being delivered to the residents now. The community has several activities for the residents to choose from outside of the pandemic.

I was able to secure a spot for my loved one at this new community. The community was very accommodating on making sure he was comfortable on the first floor, and they even allowed him to eat out on the patio. They even let me know to not provide a cell phone to call me. They stated that my loved one would be calling me at all times of night. They let me know that he needed to get adjusted to the new community. My loved one's son took him to the community to get him settled in. The room was near the dining room and the activities room. His son feels it was a very nice and clean room. The community keeps the rooms small to allow the residents to get them out of the room, to get to know other residents and keep them engaged in activities. They allowed me to drop linens and other items off at the guard gate and the staff brought the items to my loved ones. They are allowing him to have as much ice cream as he can have. The rooms are small. You can call Furniture World is near the community, and they know all the sizes of the rooms at the community. This retail store will be able to bring the furniture to the room for my loved one. The price is comparable to the prior community. I feel it is a bargain as long as I feel comfortable knowing where he is at.

we focused mainly on the Independent Living side of things at The Craig & could not be more impressed. What a beautiful place! Everyone was friendly & courteous. The grounds are spectacular. We had only a brief tour of the Assisted Living side of the facility & at face value it did not look like what we were looking for. We would need to go back again before making a decision.

My mother recently moved here from another community and it is going very well. The place is clean and the staff is all very friendly. They are taking good care of her.

I am very happy with the community. They keep the community very clean. The staff are nice and assist with her needs. She is happy with the meals and variety. They are offering her activities that she is enjoying. I would recommend this community for the good care, but the it is a little costly. I am very happy that this is a closer to location so that I can visit more often.

The staff was great and they are attentive to the residents. The community was clean. I didn't get to get around the whole community on my tour, but what I saw the staff are great with the residents. The meals look descent. I would recommend them.

They are doing much better. There was some miscommunication and mix up in the beginning, but that seems to be worked out now. They are a very nice facility, clean, friendly staff. It seems to be working out pretty well so far.

We had so many wonderful options to look at. This was a really nice place. I liked that the rooms were all so lovely. The only thing was they didn't provide three meals a day, and they wanted a lot of money down to move in.

The services rely on the resident to initiate them. If you have a resident who doesn't want to be a burden or a problem, that might not be the best for the resident. I think they need to do a little more to initiate the services. I think we chose them for their ability to accommodate us, initially.

Mom's got some dementia and we have had some problems with communication. Everything else we are happy with. There is plenty of space to walk around. We visited fourteen places and we like this one the best. Of course, she was there three months and they raised the rent. All the other things are four to five.

The community is very clean, the staff and residents are all very friendly and welcoming. The meals have been a little bit of a challenge because of the supply chain and staffing, but they are working to make improvements and they were working very hard. They have an exceptional number of exercise classes and entertainment. They have different lectures and we go out on different outings. The expenses are high, but paying for mental comfort in the future if you should need their services is worth it

The facility itself was very clean, however our loved ones room could of used a little more house cleaning. According to our loved one the food there was not very good at all. They did make really good efforts to keep the activities going during the pandemic for the senior residents, however it was just not very successful with our loved one.