Holiday by Atria

nicest bunch of people i know

I love the staff, they are always very friendly and helpful I love all other residents here. I am very comfortable here and feel loved.

The staff is always friendly & willing to help. Meals are different, some are things we do not like or never had, but there is always something else.

The service is excellent. The staff is very knowledgeable and patient and helpful.

I really enjoy living at Sky Peaks. The staff are great and the sales manager is very energetic & empathetic. I would recommend Sky Peaks to anyone.

Manager was terrific - always available and helpful. Activities were frequent and varied. Housekeeping staff was very good & very understanding. Summer place was ideal for my mother who was very independent. We always knew she was safe.

The staff are very kind and pay attention to him when he goes to meals & activities! The food is good portions & mostly all good. The lettuce salads are very good. It would be nice to have cheeseburgers, chicken breasts, and hot turkey and roast beef sandwich with mashed potatoes and gravy also served. After being here 11 months, the rent is going up [fee removed] , however understand with the costs of food & remodeling. Dad & I are very happy with his last year living here.

Overall experience is a 5 because we feel safe and complex has a community atmosphere . The cleanliness is a 4 due to dull grey hallways paint and dirty carpet in hallways. The staff are always a smile and hellos. The care services is a 5 besides the staff is caring and Director of Nursing involve family on a regular basis. The meals and dining is a 4 due to lack of condiments and use of styrofoam bowls and at times plastic utensils. Especially in 3rd floor dining room for Assisted Living residents. Feel overlooked. Heard complaints from residents.. There are always something going onsite or excursions for the mobile resident. The value for cost is a 4 because our rates went up and anxious about new management company buyout concerns. May have to move again after Mom feeling settled. Her dementia is progressive.

The place is amazing. Everyone is friendly, finances are flexible they really work with you. They go out of their way to make sure everyone has what they need and really help those with dementia get around.

I can’t begin to say how impressed I was with Nouveau Marc. The manager,[name removed] , was wonderful. Extremely kind and patient., she took the time to answer all my questions and explain everything in detail. She gave me on a tour and showed me several apartments to choose from. The entire facility is lovely. Bright, cheery and spotless. It’s extremely well kept and everyone I encountered was happy to be there whether they were employees or residents. I was just so thrilled to find this oasis after weeks of disappointing visits and abysmal living circumstances elsewhere.

The staff are very friendly and genuinely care about the residents. They are very helpful and responsive to all of my questions. They assigned another resident to be an 'ambassador' to show my mom around when she first moved in, which was super helpful. An area of improvement would be meals, but they just hired a new chef, so I'm hopeful that things will get better. I would definitely recommend Cambridge for other families.

We were looking for a Retirement Home for the future. A friend told us about Chrysal View, so we went to look. We were amazed when we saw it. It stretched over so much land and it was beautiful. We met the Marketing Manager and set off with her to see all of Chrystal View. We met happy seniors in the afternoon bar, lovely, large dining room, .a library that stole my heart and a gym. Next, we went to see some rooms where we would live.We wanted a one bedroom with a den and found it on the 4th floor. It was carpeted in beige and it was so clean and the staff so friendly. There was activities galore and movies too. .ISo, if you are looking for a place to retire, look at Chrystal View I bet that you will love it..

Newly remodeled facility, great staff, and well worth the cost! There is not a lot of participation from the residents in the activities is what my mom tells me.

Visiting the facility was easy and the staff was very helpful during the visit and with the process for getting approved etc. I would recommend prospective residents try out all 3 meal services, breakfast lunch and dinner. Not all the housecleaning crew clean as throughly as others. Maintenance repairs are slow. The comfy lounge chairs in the alcoves were replaced with table and chairs - not pleased with that. There's a lovely deck and seating area next to the lake however any resident who uses a walker scooter or wheelchair cannot access it as there are multiple steps to the deck. This is a retirement community and a vast majority of residents cannot navigate steps. It's a pity that there is no ramp which would allow everyone to enjoy this outdoor space.

It's a very comfortable and inviting environment for the value...easy to interact and make new friends with so many different types of age levels and abilities of residents there. Core management & activity staff is amazing and works very hard to ensure residents are welcomed and encouraged to interact and participate in various fun activities. Food service could use some help as they become short handed but this is always an area of need in long term care...the management never hesitates to pitch in and help in the dining room to get meals out as quickly as possible. Also if my uncle needs additional help with individual care or cleaning there are a few very wonderful ladies who are available in the building nearly every day seeing other residents, it's an extra fee, but not unreasonable. Also they have Fox Rehab who has an office onsite to assist folks coming out of hospital who may need additional help to get stronger without even having to leave Birch Heights!

All above has been a great experience for our loved one, even though they are independent whenever I need anything I can trust it will get done. Friendly always that's most important. The tenant are happy and so is my Uncle

Fox Run has been my home for nearly 11 years. The management is friendly and helpful. Our activities director plans fun activities for everyone. The food is delicious with several choices. The building is remodeled and looks beautiful. I feel safe and loved at Fox Run.

[name removed] had a great experience. She loved being there. Everyone was so nice and helpful with [name removed] and me to know what and where things were going on. I’m her sister-in-law - [name removed] I totally loved going in and talking to everyone there. The staff was great

Just like most places, the food varies--sometimes it is excellent and sometimes it is not so excellent. The best thing about this place is the price--lower than most places for the senior amenities that they offer--3 free meals--utilities included in rent (including cable tv)--room cleaned once a week--exercise room-- various activities--ride to morning appointments--and, inexpensive rides from Round Rock Rides and Z-Trip taxi are easily available. Friendly, helpful staff. I also like the location--very near 620 and I-35. I love the huge old trees and the fact that it is only 2-stories high--makes it feel more homey to me.