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Holiday Birch Heights

7 Kendall Pond Road, Derry, NH 03038

9.4
Review score
99 reviews
Add review
9.4
Review score
99 reviews
5 star
66%
4 star
23%
3 star
8%
2 star
2%
1 star
1%
See all reviews
8.8
Review score
12248 reviews
199 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Holiday Birch Heights
Holiday Birch Heights
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Anonymous
-
Family/friend
5.0
happy with Birch Heights, highly recommended, a great place for retirement living
Birch Heights gets all 5 stars! We have been very pleased with the experience. I have heard nothing but great things about the place and the employees from my loved one. I would definitely recommend this facility to those looking for independent living.

About the facility
Holiday Birch Heights

Craftsman-style architecture with charming lap siding and brilliantly landscaped grounds embrace you at Holiday Birch Heights — a Holiday Retirement community located in Derry, New Hampshire. Enjoy your morning coffee while reading the newspaper in homey common areas, or take in the fresh air while strolling along the outdoor walking paths. Holiday Birch Heights strives to provide residents with the services and amenities they need in order to live a low-stress lifestyle. This pet-friendly community is only a short drive away from local restaurants, shopping districts, and other attractions.

Great Place to Work Institute has honored Holiday Birch Heights with certification as a Great Place to Work® for their 2022-2023 awards.

Community Services and Amenities

Experience a new type of freedom at Holiday Birch Heights, where friendly associates take care of the chores for you with weekly housekeeping and light linen services. Delicious, chef-inspired meals are served in the quaint, restaurant-style dining room, filled with an abundance of natural light from the large windows lining the cream walls. Without the stress of maintaining a household, you’re able to focus more time towards rediscovering past hobbies and pursuing new interests. Complimentary transportation services are even provided, so you can explore the greater Derry area...

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Senior living options offered

Independent Living

Pricing
for Holiday Birch Heights

Total monthly costs depend on room type, select services, and the level of care needed.

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Starting at $XXXX/mo
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Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Holiday Birch Heights
Holiday Birch Heights

7 Kendall Pond Road, Derry, NH 03038

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The Residence at Salem Woods

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Bentley Commons at Bedford

66 Hawthorne Drive, Bedford, NH 03110

9.4
Review score
99 reviews
9.4
Review score
99 reviews
5 star
66%
4 star
23%
3 star
8%
2 star
2%
1 star
1%
9.5
Review score
32 reviews
9.5
Review score
32 reviews
5 star
63%
4 star
28%
3 star
3%
2 star
0%
1 star
6%
9.2
Review score
51 reviews
9.2
Review score
51 reviews
5 star
54%
4 star
22%
3 star
14%
2 star
2%
1 star
8%
8.2
Review score
32 reviews
8.2
Review score
32 reviews
5 star
46%
4 star
41%
3 star
13%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

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No

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No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for Holiday Birch Heights

9.4Review score99 reviews
9.4
Review score
99 reviews
5 star
66%
4 star
23%
3 star
8%
2 star
2%
1 star
1%
Holiday by Atria
8.8
Review score12248 reviews199 communities
Write a review
A Place for Mom has scored Holiday Birch Heights with 9.4 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Holiday Birch Heights has 99 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.5
Meals & Dining
4.3
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored Holiday Birch Heights with 9.4 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Holiday Birch Heights has 99 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Holiday by Atria
8.8
Review score12248 reviews199 communities
Logo for Holiday by Atria
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 99 reviews
Anonymous - Family/friend
Independent Living
February 5, 2024
5.0
Verified Review
happy with Birch Heights, highly recommended, a great place for retirement living
Birch Heights gets all 5 stars! We have been very pleased with the experience. I have heard nothing but great things about the place and the employees from my loved one. I would definitely recommend this facility to those looking for independent living.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
January 31, 2024
5.0
Verified Review
Birch Heights
All of the staff at Birch Heights were wonderful and patient. Sometimes the cleaning ladies did not show and there were no substitutes Overall I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
December 8, 2023
5.0
Verified Review
Birch Heights
You really need to visit Birch Heights to appreciate it!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
LG - Family/friend
Independent Living
December 8, 2023
5.0
My aunt loves it!
My aunt was struggling to maintain her home and the stairs were getting harder for her to maneuver. The nieces and nephews were getting burnt out from trying to manage our own families and trying to keep our aunt in her home. We did some research and found Birch Heights for her. She was really pushing back but we had a calm and constructive talk with her and convinced her that if she wanted to remain independent longer that her home was doing her (and her family) a disservice. She reluctantly agreed to move to Birch Heights, but within a couple of weeks she settled in, had new friends and was socializing...which she was lacking being isolated in her home. She needed to stop driving and now she can just hop on the shuttle bus for errands and field trips. We also like that all meals and housekeeping are included and if things change with her health we can hire private homecare aides to support her as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Chris - Family/friend
Independent Living
November 29, 2023
5.0
A Pleasant Place To Age
I moved my dad to Birch Heights from Florida to be closer to family. At first he was resistant to the idea of being with the "old folks" but soon realized how much he enjoyed the conversations at mealtimes with the "like-minded" people who shared his interests and had gone through the loss of a spouse. He says he "fits right in" with the "old folks" because he's realized he's one of them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Cathy - Family/friend
Independent Living
October 6, 2023
5.0
Verified Review
The perfect place for mom
My mother is currently a resident at Holiday Birch Heights and overall things have been great for her at this facility so far. However, three weeks after she moved in, major updates and construction started. This is still ongoing and is disruptive. Thus why I rated the value for cost at a three. The staff and the housekeeping are very good. Any problems appear to be handled promptly. With the exception of the construction going on, I would highly recommend Holiday Birch Heights to others. The food, according to my mother, is very good. The staff is very friendly and welcoming. The move in process was very smooth and easy. the only problem is, there's only one elevator and it gets tied up at meal times.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
April - Family/friend
Independent Living
October 5, 2023
5.0
Verified Review
Review for Holiday Birch Heights
We picked this community because of the location, price and resources. Check it out.Thank you so much for your help. I am recommending your agency!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Janet T - Family/friend
Independent Living
August 29, 2023
1.0
Quality of community not as expected/promised
We moved mom to Birch Heights after my father passed away and she sold her house. It sounded like a great community to join with 3 meals a day, light housekeeping and laundry provided with her monthly rent that would leave her time to join in on the many and varied activities offered every day. We found that this was not the case after she had been there a few weeks. During her 4 months there she had her kitchen floor cleaned just once and the bathroom just once. Her bed linens were washed and bed remade approx 3 times. No vacuuming ever done and laundry maybe twice. I now this because I had to go over on weekends and take care of all of this for her all while she was paying for this to be done. Again, private paying for this to be done as part of her living agreement at Birch Heights. Extremely high turnover rate with staff. Would not recommend to anyone.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Holiday Birch Heights
September 5, 2023
Janet, thanks for reaching out to share your experience. I’ve shared your review with the General Manager, and she would be happy to speak with you directly about the concerns you’ve shared. I’m also available at CustomerService@AtriaSeniorLiving.com.
Anonymous - Family/friend
Independent Living
June 22, 2023
5.0
Verified Review
Everything we needed at an affordable price
Birch Heights was the only facility that we had to look at, it had everything we wanted. Location in Derry, meals, transportation options, activities, laundry service, good price etc. I think they do everything here very well and I get a good feeling overall. I would recommend Birch Heights to others!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Holiday Birch Heights
June 30, 2023
We are thrilled to have you as part of the Holiday by Atria family! Thank you for sharing your kind words with us. It means the world to us and to our team!
Anonymous - Family/friend
Independent Living
June 21, 2023
3.0
Verified Review
Not as promised.
We decided to place our loved one in a care facility so she wouldn't feel alone and would have more opportunities for socialization. That has not been the case at Holiday Birch Heights. Also they are short-staffed, and their communication is poor. What we have experienced is not at all what was promised.
Cleanliness
5
Friendliness
3
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
2
Anonymous - Family/friend
Independent Living
March 30, 2023
5.0
Verified Review
Grateful find in Holiday Birch Heights
This facility is safe, clean, and the staff is always working hard. The first few weeks transitioning were challenging. My loved one is gluten free and the kitchen staff needed to get to know her. She doesn't remember and/or eats what she wants. She did not make it easy for the kitchen staff, but they really try each day. So so grateful that she is there. Her apartment is great, too!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Holiday Birch Heights
July 12, 2023
We're grateful to have you and your family part of the Holiday by Atria family. We appreciate your kind compliments and will be sure share with our team.
Sara L - Family/friend
Independent Living
March 14, 2023
5.0
Verified Review
Highly Recommend
Holiday Birch Heights were easy to work with and accommodating my loved one with short notice. There are washers and dryers on every floor. There is a fridge and sink in the apartment, and there are no open flames in the apartment. There are three meals a day with choices. My loved one can either eat in the dining hall restaurant style or pick it up to go and eat in their apartment. My loved one is complicated and complains about everything. So it's hard to tell if they are happy or not.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
george m - Resident/client
Independent Living
January 7, 2023
2.0
The Corporation only Cares About the Money!
Think twice about selecting this facility. Staffing levels are woefully inadequate.; long waits at meal times (often close to an hour from seating to serving;) prices increasing at near 8% rates; food delivery for infirm residents are now at additional fees; local staff is very considerate, but corporate staff is invisible. Everything here recently has become all about the money!
Cleanliness
4
Friendliness
5
Staff
4
Meals & Dining
1
Activities
4
Value for Cost
1
Response from Holiday Birch Heights
January 16, 2023
George, we appreciate having you in our community and are always open to feedback. Our dining room is really the central hub and heart of our community, and we want all our residents to join us there as much as possible so they can enjoy the company of their neighbors. Please note that for residents who are not feeling well, or have medical reasons for not being able to enjoy meals in our dining room, complimentary meal delivery is still available. If you have any additional concerns we’re also available at CustomerService@AtriaSeniorLiving.com.
Anonymous - Family/friend
Independent Living
December 19, 2022
3.0
Verified Review
Overall good community but needs improvement
The community has good amenities but needs work when it comes to functionality. There is only one elevator in the whole building but it does go out pretty frequently.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
2
JM - Family/friend
Independent Living
December 8, 2022
5.0
Peace of Mind
My siblings and I are so relieved that dad moved to Birch Heights. He enjoys the walking path. He is eating better and he joined the choir. The opportunity for him to socialize and have the support of new friends and very friendly staff has improved his depression since mom passed. What a difference. We have peace of mind now.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
December 6, 2022
5.0
Feels Like Home
The staff and residents are very welcoming. My loved one is stubbornly independent and is thriving with meals and new friends . He says he feels stronger and enjoys all the free time he has to try new things. What a difference!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Denise J - Family/friend
Independent Living
November 18, 2022
5.0
Verified Review
Pay only for what you need, not what you MIGHT need!
From our first appointment, to move in day, to continue care they were always accommodating and helpful. Every staff member from management to housekeeping appears to be there for the residents wants and needs. When Covid flared up again, they had to lock down a bit while maintaining services to the residents. My favorite service is the resident can use any other Holiday facility worldwide for a week at a time if they choose to travel out of the area.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
TJ - Family/friend
Independent Living
August 19, 2022
5.0
Verified Review
Review for Holiday Birch Heights
Everything has been great. The only exception has been some of the meals (shortages due to difficulties with deliveries).My loved one loves it. I would highly recommend the place!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Resident/client
Independent Living
August 8, 2022
5.0
Verified Review
Highly recommend
One of the things that I especially like about Birch Heights is that if your apartment needs some type of maintenance, it gets taken care of promptly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Independent Living
May 2, 2022
5.0
Verified Review
Birch Heights review
Our loved one was only at Birch Heights for a couple of weeks, but it was no fault of the community - they were an amazing community. The staff were amazing and it was such a positive drastic change we noticed with our loved one just in those couple of weeks. We started to notice just how incredibly happy our loved one was, and her apartment was just unbelievable. Birch Heights gave our loved one the chance to participate in activities she never would of done on her own, and she was quickly making friends. The staff really put themselves out there to speak with the families and keep everyone updated. They gave the families an idea on how things were progressing with their loved ones. It is an expensive place to send your loved one, but if you can afford it we would absolutely recommend them. They are an exceptional community.
Viewing 1-20 out of 99 reviews

Amenities
at Holiday Birch Heights

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management

Meals & Dining

  • Meals Provided
  • Vegan
  • Room Service
  • Professional Chef
  • Restaurant Style Dining
  • Gluten-free
  • International Cuisine
  • Guest Meals
  • Vegetarian
  • No Sugar
  • Low / No Sodium

Room Amenities

  • Bath Tubs
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Garden View
  • Handicap Accessible
  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Covered Parking
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • TV Lounge
  • Private Bath
  • Central Fireplace
  • Indoor Common Areas
  • Library
  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Indoor Atrium
  • Outside Patio
  • Computer or Media Center

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Game Room
  • Fitness Center
  • Arts and Crafts Center
  • Movie or Theater Room

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Karaoke
  • Bridge Club
  • Reminiscence Programs
  • Art Classes
  • Birthday Parties
  • Bible Study Group
  • Choir / Singing Club
  • Trivia Games
  • Devotional Activities Offsite
  • Holiday Parties
  • Catholic Services
  • Wii Bowling
  • Intergenerational Programs
  • Other Religious Services
  • Wine Tasting
  • Devotional Activities On-Site
  • Community Service Organizations
  • Community Service Programs
  • Activities On-site
  • Live Dance or Theater Performances
  • Book Club
  • Educational Speakers / Life Long Learning
  • Visiting Rabbi
  • Cards / Pinochle Club
  • Cooking Classes
  • Gardening Club
  • Cooking Club
  • Live Well Programs
  • BBQs or Picnics
  • Day Trips and Outings
  • Happy Hour
  • Stretching Classes
  • Protestant Services
  • Resident Band or Musicians
  • Walking Club
  • Current Events Club
  • Dances
  • Quilting or Sewing Club
  • Christian Services
  • Yoga / Chair Yoga
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Visiting Chaplain or Priest

Neighborhoods
around Holiday Birch Heights

See what the neighborhood has to offer and what’s nearby:
Holiday Birch Heights in google map

Frequently Asked Questions
about Holiday Birch Heights

Holiday Birch Heights offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Holiday Birch Heights 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (603) 425-7755 to reach a resident at Holiday Birch Heights.

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63%
4 star
28%
3 star
3%
2 star
0%
1 star
6%
Studio, 1bd, 2bd, Semi-Private
The Residence at Salem Woods is proudly operated by LCB Senior Living. Since 1994, we have pioneered modern senior living communities throughout the Northeast, specializing in Independent (Retirement) Living, Assisted Living and Memory Care. Together, we serve the diverse needs of our residents...
Photo of The Villas at Nashua

The Villas at Nashua

22 1/2 Hunt Str, Nashua, NH 03060
Starting at $X,XXX+ monthly
1bd
The Villas are one level homes that define independent living in your terms. Each graciously appointed private Villa offers more than 1,00 square feet of planned living space, surrounded by lushly landscaped walled gardens and patios. The amenities include: Breathtaking living room, with gas...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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