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Holiday Birch Heights were easy to work with and accommodating my loved one with short notice. There are washers and dryers on every floor. There is a fridge and sink in the apartment, and there are no open flames in the apartment. There are three meals a day with choices. My loved one can either eat in the dining hall restaurant style or pick it up to go and eat in their apartment. My loved one is complicated and complains about everything. So it's hard to tell if they are happy or not.... Read more
Craftsman-style architecture with charming lap siding and brilliantly landscaped grounds embrace you at Holiday Birch Heights — a Holiday Retirement community located in Derry, New Hampshire. Enjoy your morning coffee while reading the newspaper in homey common areas, or take in the fresh air while strolling along the outdoor walking paths. Holiday Birch Heights strives to provide residents with the services and amenities they need in order to live a low-stress lifestyle. This pet-friendly community is only a short drive away from local restaurants, shopping districts, and other attractions.
Great Place to Work Institute has honored Holiday Birch Heights with certification as a Great Place to Work® for their 2022-2023 awards.
Experience a new type of freedom at Holiday Birch Heights, where friendly associates take care of the chores for you with weekly housekeeping and light linen services. Delicious, home-cooked meals are prepared daily by the professional chef and team and are served in the quaint, restaurant-style dining room, filled with an abundance of natural light from the large windows lining the cream walls. Without the stress of maintaining a household, you’re able to focus more time towards rediscovering past hobbies and pursuing new interests. Complimentary transportation services are...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Holiday Birch Heights were easy to work with and accommodating my loved one with short notice. There are washers and dryers on every floor. There is a fridge and sink in the apartment, and there are no open flames in the apartment. There are three meals a day with choices. My loved one can either eat in the dining hall restaurant style or pick it up to go and eat in their apartment. My loved one is complicated and complains about everything. So it's hard to tell if they are happy or not.
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Think twice about selecting this facility. Staffing levels are woefully inadequate.; long waits at meal times (often close to an hour from seating to serving;) prices increasing at near 8% rates; food delivery for infirm residents are now at additional fees; local staff is very considerate, but corporate staff is invisible. Everything here recently has become all about the money!
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Response from Holiday Birch Heights
January 16, 2023George, we appreciate having you in our community and are always open to feedback. Our dining room is really the central hub and heart of our community, and we want all our residents to join us there as much as possible so they can enjoy the company of their neighbors. Please note that for residents who are not feeling well, or have medical reasons for not being able to enjoy meals in our dining room, complimentary meal delivery is still available. If you have any additional concerns we’re also available at CustomerService@AtriaSeniorLiving.com.
The community has good amenities but needs work when it comes to functionality. There is only one elevator in the whole building but it does go out pretty frequently.
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My siblings and I are so relieved that dad moved to Birch Heights. He enjoys the walking path. He is eating better and he joined the choir. The opportunity for him to socialize and have the support of new friends and very friendly staff has improved his depression since mom passed. What a difference. We have peace of mind now.
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The staff and residents are very welcoming. My loved one is stubbornly independent and is thriving with meals and new friends . He says he feels stronger and enjoys all the free time he has to try new things. What a difference!
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From our first appointment, to move in day, to continue care they were always accommodating and helpful. Every staff member from management to housekeeping appears to be there for the residents wants and needs. When Covid flared up again, they had to lock down a bit while maintaining services to the residents. My favorite service is the resident can use any other Holiday facility worldwide for a week at a time if they choose to travel out of the area.
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Everything has been great. The only exception has been some of the meals (shortages due to difficulties with deliveries).My loved one loves it. I would highly recommend the place!!
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One of the things that I especially like about Birch Heights is that if your apartment needs some type of maintenance, it gets taken care of promptly.
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Our loved one was only at Birch Heights for a couple of weeks, but it was no fault of the community - they were an amazing community. The staff were amazing and it was such a positive drastic change we noticed with our loved one just in those couple of weeks. We started to notice just how incredibly happy our loved one was, and her apartment was just unbelievable. Birch Heights gave our loved one the chance to participate in activities she never would of done on her own, and she was quickly making friends. The staff really put themselves out there to speak with the families and keep everyone updated. They gave the families an idea on how things were progressing with their loved ones. It is an expensive place to send your loved one, but if you can afford it we would absolutely recommend them. They are an exceptional community.
The meals and dining service experience is pretty much 5 stars, however we do wish at times their social events or activities could be improved .
Staff is always friendly and always on top of things. Meals do not have a diabetic options to alternate out. During the lockdown they gave out the same food regardless of the residents diet, which was pancakes. Activities are great, they have exercise everyday for an activity that is very Elvis music heavy. They have an Elvis impersonator. They do bingo every week. They have something daily for everyone to do on the activities schedule, including a book club, knitting club, movie night, gardening club during appropriate times of year, etc. They do word games with a group. A stationary low key cruise ship. My loved ones room has a balcony, lots of light. Right up the street is a Rite Aid, super easy to get some prescriptions. Medical care is right down the street if needed. The residence offers a Wi-Fi and cable included in your room package. There is only one elevator, which seems to be down every 2 weeks. This makes an inconvenience if your up to the 4th floor. You can have a pet, for a fee, which you have to care for yourself, up to a certain size.
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The gal who gave us the tour was extremely nice and I liked her a lot. I was not a big fan of how the facility looked, it felt more institutional like a nursing home or assisted living rather than independent living. I think this could be a great fit for some people, it was just not the right fit for us.
Beautiful facility, hair-dresser is nice, cleaners are great, food is good. It was the least expensive option we could find around and should have known something was fishy. I asked during leasing process about annual rent increase and they assured me verbally no major increases… incremental if anything. I would estimate that in 5 years my relative was staying there, the rent went up 9% annually! So eventually we (and many others) couldn’t afford it anymore and went through the very unfortunate circumstance of having to uproot relative AGAIN. The cost is a total bait and switch. Then after the move Birch Heights said my relative could have security deposit back but it’s been 3 months and still a “check in the mail” story. I don’t know if they are short on money and robbing peter to pay paul.
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Response from Holiday Birch Heights
March 15, 2022Sherry, We value your feedback at Birch Heights. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com, if you have future concerns.
The community has bingo, checkers, games, and more for the residents to partake in. Overall it has been a good experience. The office staff have been friendly and helpful. I would recommend the community to others.
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The staff are very nice and helpful. There are lots of activities, library, game room, hair salon, chapel and snack and coffee bar. All meals and cleaning included. Really like that residents seemed welcoming. The shuttle bus is a great option, especially over the winter. There are no buy ins or community fees which is important to my dad who is very money focused. I like we can hire caregivers when needed as dad ages. Two thumbs up!
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I was impressed with the facility and with the people i met, both staff and residents.
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Everyone is very friendly. The place offers a lot for their residents. With the exception of the food, my loved one is very pleased with it. Her main complaint about the food is that it's not soft enough for seniors to chew.
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This is a fabulous place for anyone to live. My loved one does not participate in activities but there are a lot of things for them to do. This is a great place for your loved one.
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We chose Birch Heights because it was a nice facility and the apartments were newly renovated and looked brand new. They also did not have a large entrance fee like some others we saw. The staff were very accommodating and she said the food was always great with many choices. I thought the place was excellent and I would absolutely recommend them to others looking.
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This is an okay community. The in house staff are very good. The food is okay.
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See what the neighborhood has to offer and what’s nearby:
Holiday Birch Heights offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Holiday Birch Heights has received an average review rating of 4.5 based on 88 reviews. See all reviews.
Call (603) 425-7755 to reach a resident at Holiday Birch Heights.
To reach a resident at Holiday Birch Heights call: (603) 425-7755
4.6
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3.9
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3.3
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4.1
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PLEASE NOTE: ALL SCHEDULED TOURS MUST BE CONFIRMED BY TELEPHONE.
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4.3
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1bd
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.