Era Living

We felt like this community would have been fine. They were a great community to see but the deciding factor was to find a place that had mostly people who could speak Cantonese with the same type of population. They were not the best fit for my In-Law.

I had recently taken a tour of this community and I have no complaints about the experience we had. I was looking for something for my father and the staff did a great job with the presentation. I liked the great amenities that had for the residents as well as the open floor plan. This place just did not have a spin down program with medicaid that we would have needed for the long run.

This was one of our top choices of different communities that we had looked at for my loved one. They had a lot of great amenities available to all of there residents and a wonderful dinning experience. The staff was also very polite during our visit and made sure not to make us feel too pressured. There was just not enough memory care help that she would have needed in this facility.

When I toured Ida Culver House Broadview, I thought it was a nice place. Ther staff were all friendly and gave me a lot of good information. I had a good experience touring, but it did not for my loved one's needs as good as other communities.

The University House Issaquah was really nice and we liked it except for the location. It was on a hill and my husband and I were still driving. That was a minus. Also, the food was not as good as other community that we toured.

The Gardens at Town Square has been a good fit for my husband and I. There have been a couple of things that we are not satisfied with like the counter space and the older appliances. I think when they built the place they had in mind that everyone would have their meals in the dining area. Other than that, things have been going well.

Mom is settling in and getting use to the community lifestyle. It is lovely and a well run place. The staff are quite good with the care. The schedule is something she is getting use, knowing how things work here. In the assisted living the staff do anything for her and always helping her. They are good at explaining stuff and trying to get her involved.

I toured this community for myself. It was clean and well maintained. The staff were nice and friendly and answered my questions. They would have offered me activities and a variety of meals. I did not get the home feeling I was looking for but would recommend other families to see this community for themselves.

This was a larger community and my mother in law felt it would not work for her. It was clean and the people were nice. I would say this would be a community to look at.

Liked this place very much, lots of activities, but I feel very it is isolated on the hill.

They did well with getting my loved ones in quickly when they needed a place to go. I think they have done well with making them feel welcomed and the residents have been welcoming and inviting also. The only thing I think they can improve on is that setting up their cable TV took a while.

The intake process was easy and the people were friendly and caring. My mother is just moving in, so I cannot comment on longer term issues, but the process of getting an apartment for her and arranging her care has been easy and the staff really seems to care for the residents.

Generally consistently very good level of care and services. Once in a while something is not done right the first time or service is slow, but you try to rectify these things. Staff are extremely friendly, approachable and responsive (front-line staff). We'd love to see you change how you answer the phone -- it's very long. What about "U-House, may I help you?" and leave it at that!

University House offers a pleasant, friendly atmosphere where a couple can do as much or as little as one wishes. My most recent career was as an attorney for 35 years. My Corgie dog and I are pleased with the friendly support we receive. Highly recommended by both of us and my late wife of 63 years who passes away here 4 years ago.

My mom really likes it there at Broadview. I would recommend it. The staff is friendly, and it's kept clean. It's a nice place, and I don't have any complaints so far.

Our experience with University House has been a positive one! The place is nice looking, well kept, and clean, and the staff have all been very friendly and professional. They are worth a look if you're looking into senior living in the area!

We're happy we found this place. It is a good location for our family, close to everyone, and they seem to take good care of the people who live here.

Aljoya on Mercer Island is a beautiful facility located in the heart of town, especially convenient for seniors who like to walk to nearby shops, parks, and the waterfront. Our own restaurant and coffee area provide good service and opportunity for association with other residents and visitors, a welcome alternative to the lonesomeness that so often comes with aging. There is opportunity for singing, games, including boccie, swimming, exercise, and trips, It is great to not have to worry about the plumbing, maintenance, and other problems so common in most homes. (Even as I write this a plumbing problem is being fixed within a few hours of my report to the front desk.) I doubt that there are many if any better alternatives for retirement!

Unfortunately they aren't participating in activities because they aren't interested. My mother was very reluctant to move ther so she has been reluctant to do anything more than sit in her room and watch television, they are encouraging her to participate. My experience in general has been fairly good, I'm fighting someissues right now with their billing, their billing seems to be confused, but I'm in the process of getting that worked out. I wouldn't say I'm disappointed with the staff because I don't know if it's them or their software but we'll find out. I think care is being handled adequately, I don't knwo that I would be getting better care anywhere else either, I've had a rather limited exposure to this type of facility. I have high standards and i'm not really happy with the value, I think they're significantly over priced, but that beign said, I don't know that we would get any better care anywhere else.

Good Walkable neighborhood. Residents are sociable & like the art and actvities & lectures.