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8.0
Review Score
8240 Miller Rd, Swartz Creek, MI 48473
My mother is doing well and I give all the credit to Courtyard Manor. I have a good connection with the staff, and they always do everything they can to accommodate my and mom's needs.
Courtyard Manor of Swartz Creek is an assisted living community located in lovely Swartz Creek, Michigan, situated in Genesee County. Its location is ideal for assisted living; located just outside of Flint, Michigan, it is close enough to all the necessities while still remaining quiet and close...
205 Francis Rd, Howell, MI 48843
It's a good experience and I would recommend it. They are always on top of it. They play games. Each day there is a new activity for them. If they don't want to play they try and give them something else to...
Courtyard Manor of HowellWhere you can minimize moves and age in place in a homelike setting. To provide a lifestyle that enhances the quality of life for each person. To create a secure living environment that encourages, enriches, and fulfills our residents lives.
2205 N Long Lake Rd, Fenton, MI 48430
This is a very clean community. The nursing staff are very friendly towards my mother all of the time. They have activities like chair exercise programs, arts and crafts, trivia and bingo, games and more for...
Courtyard Manor of Fenton is an assisted living community located in Fenton, Genesee County, Michigan and is easy to access for families in neighboring areas such as Grand Blanc, Swartz Creek, Flint, and Davisberg. You will find all your consumer and medical needs located nearby. Our community is...
29750 Farmington Road, Farmington Hills, MI 48334
The staff was very friendly, areas were clean. I was proactive on the communication side (for example: requesting updates), but all important issues were communicated promptly. I would recommend this...
Courtyard Manor of Farmington Hills is a licensed facility specializing in Alzheimer's, Dementia, and the frail elderly. We are proud of our reputation for providing a safe and secure home where our residents are treated with dignity, enjoy quality of life, and received loving care from a devoted...
Review Score
74 reviewsOut of 10
5 star
40%
4 star
38%
3 star
5%
2 star
6%
1 star
14%
A Place for Mom has scored Courtyard Manor with 8 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Courtyard Manor has 74 reviews with an average "overall experience" of 4 out of 5.
I would not recommend it for people who are memory care. Independent living or maybe bed bound only. The layout is ideal. The actual follow through on meds, care, food is not effective or secure in process for needs. I get the feeling that there is lip service and no real value placed on most energy spent to implement tasks against their built in challenges. I was ready to pull her out of there and her subsequent constipation caused her death.
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Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
This community was too small and I did not care about the set up for dinning. It was Too small and felt like people were just laying around in chairs and sleeping not the environment I felt like my loved one would like.
Courtyard Manor of Swartz Creek in Swartz Creek, MI
4.2
(17 reviews)
When we walked in for our tour we immediately knew this was not going to be the place for our loved one. It felt very small and cramped, the rooms were tiny. It just had a very institutional feel to it.
Courtyard Manor of Swartz Creek in Swartz Creek, MI
4.2
(17 reviews)
not anywhere near what we were expecting - everyone seeme drugged up and sleeing during lunch time
Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
If we could give Courtyard Manor of Farmington Hills a 0 we would. Not a good experience. In the 3 weeks that my husband was there he had an eye infection, multiple cuts and bruises and finally two broken ribs and a clavicular separation. Of course, nobody knew what happened. And that might be due to the staff sitting around on their phones.
Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
The staff isn’t trained to understand dementia and that people with dementia wander and might press on the door to try to leave, as they are confused. I witnessed my father being yelled at more than once and at night when he wandered he was over-medicated so that they didn’t have to deal with him. This resulted in a fall and hospitalization. We had to hire [removed] to care for him after, as he was left alone in his room while he was weak and recovering. I was able to verify how overmedicated he was via a nurse. He was unable to shave and was never shaved while he was there. The food is terrible. We couldn’t get our dad out if there fast enough. He had gotten Covid and we had to wait until he was negative to move him to a place in Brighton that understands dementia and treated him like a human being, instead of like a prisoner. Most of the staff at Courtyard Manor was unhelpful and it was very difficult to get anyone over the phone. There were very few helpful employees.
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Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
I definitely do not recommend this facility, I moved my loved one out after she was hospitalized for a bad infection she got there after being neglected. It was very challenging to reach the staff. At one point, the nurse called me and I tried to call her back but could not reach her. I tried many times.
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Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
Our family had an in person tour and honestly we could not wait to leave. This was the most depressing place we have ever been to. We had two other friends come on the tour with us and they even agreed with how depressing and sad it was.
Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
When my bright, alert, and mobile 98 year old mother, who was suffering from dementia first moved in, the care, food, amenties, etc., were not great, but seemed adequate. I found a much better facility, and got her on their waiting list, but two months later, while I was still waiting for a room to become available, when her dementia got worse at night, they quickly moved her from their showcase building (there are four) to one of the three not-so-nice ones, and had their on-call psychiatrist ([name removed]) prescribe powerful psychotropic drugs without ever seeing her, and without my permission, even though I had POA for her health care. Within 24 hours, she turned into an unresponsive zombie who was just propped up in a recliner chair, and slept all day. She could no longer walk or feed herself, and the staff did little to help her. She passed away a few weeks later, and to this day I deeply regret that I didn't take her out of there before it was too late. If you truly care for your beloved family member, keep looking!
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Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
Very poorly run place. Management doesn't train or motivate caretakers. Many are mean, lazy and incapable of caring for elderly patients. High turnover rate for all types of employees. Facilities are old and in very poor condition. Toilets overflow, gutters are full of weeds, air conditioning goes out, heat goes out, fire alarms blast for hours. Incredible! Not enough caretakers for the number of patients. My loved one was not supervised properly and fell from her wheelchair many times. Staff didn't lift her properly and dropped her several times sending her to emergency room with gashes and bruises. I would never recommend this place to anyone.
2.5
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2.5
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Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
Lack of training and respect from carestaff, nursing, and activities department. Upper management seems to not care about anything besides the $ and screwing over their staff. Carestaff is very rude towards family members and staff.
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2.5
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Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
It's a terrible place, it's disgusting. They had mattresses on the floor, it smelled. The people that worked there were always just sitting and talking at the table. The clothes never seemed to get sorted out, they would have other peoples clothes in our loved one's room, and their clothes would be missing.
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Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
Terrible facility. Management did not train caretakers at all. Supervisors were never available on weekends. High turnover rate for all employees. Many caretakers were mean and lazy. Found my mother sleeping in urine soaked sheets too many times. Facilities are old and in poor condition. Toilets overflow, air conditioning goes out, heat goes out, fire alarms blast for hours, gutters are filled with weeds. My mother was not supervised properly and often fell out of her wheelchair. Caretakers dropped her several times sending her to the hospital.
0.5
0.5
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0.5
Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
The facility staff is abusive towards residents. Ive seen residents be pushed and tugged aggressively. Ive seen residents fall and left on the floor unassisted. When the family questions what happened the staff nor management is ever able to provide a explanation but they file false incident reports with a full story of what happened. They tell you they are looking into it but never come back with answers
0.5
0.5
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0.5
Courtyard Manor of Farmington Hills in Farmington Hills, MI
3.1
(33 reviews)
There are 4 total Courtyard Manor Facilities.
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