Courtyard Manor

When I toured Courtyard Manor, I thought it was a nice place The tour guide that took me around was friendly and knowledgable. The place was clean, but they did not have any openings.

The tour guide that took me around Courtyard Manor of Fenton was friendly and willing to answer all of my questions. The community was clean and organized.

My mother is doing well here at this community. Everything is working out very well. She is receiving great care at this community. I'am pleased with all they have done for us.

My tour of this community went well, everyone was very nice. The community looked nice, everything looked clean, and well-kept. The staff was kind, and friendly. They very kind to my family, and myself.

I toured this community for my mother and I was very impressed with what I saw. From what I saw the community is very well maintained, everything looked nice and clean. The staff was courteous and welcoming. They were informative and answered my questions. If my mother is to move here, I do feel that she will be in good hands. I feel like this would be a positive atmosphere for her.

Staff and care level at the facility are both very good. The rooms are spacious and clean. The community room is primarily a dining area and TV watching area. The number of residents is low (20), allowing a low staff to patient ratio. One criticism would be that the facility has few organized activities for the residents. Individual activities are not restricted, and family has easy access to the residents, but interaction between the residents doesn't seem to be encouraged or facilitated through group activities. Location of the facility is nice, and parking is sufficient. Outdoor areas are easy to access, and friendly to individuals in a wheelchair. Overall it seems to be competently managed, and responsive to customers.

It's clean and the staff is friendly. She is doing a lot better there. They are able to meet her needs. It's still pretty new, it's only been a few weeks, but so far, I would rate them pretty highly.

The Staff is caring and friendly to my Dad. He gets along well with all the caregivers. They are also respectful and helpful with family members. Very nice and well kept facility.

I really liked what I saw here. The facility itself was nice looking, all of the residents appeared to be happy and well cared for, and the staff were all friendly. Unfortunately the level of care just wasn't appropriate for my loved one, but someone with lower care needs would do very well here.

She was there for about a year but then they raised the rates and I couldn't afford it anymore. They were very nice, I really liked it. They were open to visiting. There were times I was able to put my mom to bed at like 8 or 8:30. I would take her and get her dressed for bed. They would often get their people dressed around 6 or 7 and put them in recliners to watch TV but there were a few times I was able to tuck her in. Sometimes I wonder with the Alzheimer's what she thought of the place.

3 meals daily specializing in Alzheimers Medication reminders & activities

Very nice facility and staff; Also, they have at least a 4-month waiting list, which I wish they'd told me before I spent so much time there.

the Director was very warm and inviting, loved the way CM was layed out. Same as above regarding dad's wounds and personality. My biggest concern is the distance.

My husband has been here for some time and now he is doing fine. The staff improved with the behavior from my husband. With the improvement, it helps to keep in contact with the staff to ensure they are on top of it.

I was going to give a deposit to this community, however this was before we toured the community mom is currently living in. This is a small community of about 19 beds and it felt more like a nursing home. I did not think it was active enough for her.

I liked this community when we went on our tour. The staff were nice and it is a small community. The Courtyard looked clean and it seemed to be an active community. They did not have any open beds at the time we toured.

My Mom is well cared for there. It is a clean,and well kept facility. One negative is,there is allot of noise all day, in the central dining/tv room.All levels of care are together. Management and staff are friendly and caring. Food seems pretty good mostly,but not always.

Had much more of the traditional nursing home feel - felt like a nursing facility, not a home.

I did not like Courtyard Manor of Fenton much at all. To me it felt like a nursing home and all of the residents that we saw were in wheelchairs and needed a lot more care than my loved one does. The outside was pretty but the inside not so much...they needed a lot of updates.

The Director, [name removed] is wonderful and we feel she tried very hard to meet our needs. To place someone in a memory care facility the expectation would be for staff to be well versed in an array of memory care activities. Unfortunately, this was not our experience at all. At our insistence the Director ensured our request for the resident to walk around the yard whenever necessary-at least 3 times per day was met. Had we not made this request he literally would have spent the entire day alone in his room. As for dietary, the food is very poor which was immediately surprising and disappointing. After expressing our concerns, once again the director intervened. There were three individuals who we felt provided genuine outstanding care and concern and they were [names removed]. They were simply wonderful and they genuinely cared about their patient's welfare. Aside from these three individuals, our experience with anyone else was the complete opposite. Blatant dishonesty and rudeness was common.