Cornerstone Management

We picked this community, because of the price, straight forward agreement- no extra fees, newness, and it was close to home/convenience. I would tell friends/family that I like that it's new and updated so my loved one doesn't feel like she got stuck in an "old folks home". The agreement/fees are better than most others and the basic staff is fun and friendly. Ownership, and management can improve by being more responsive.

Their staff cares for my loved one and tried to engage her. Overall they are a bit understaffed but they have some really great people there.

We toured Grand Villa and it was an older, more run down facility. But the tour was good.

Copper was a nice but they didn't have the staff to assist moving my loved one. Plus they wanted us to furnish the furnishings.

Very informative tour the facility appears to be well maintained. I have a problem with he double occupancy of having to pass thru another residences space to ge to the back room. I am also looking at the Retreat facilities. Contacting Social /Services to begin the process for Medicaid supplement. Thanks for your time I will let you know my desires in a week or two.

If you are in need of 24/7 care for a loved one, you may want to check out Traditions of La Crescent. Our mother, who has Alzheimers is there and we find the staff at Traditions to be understanding and caring. Our mom is liking the meals and the many activities that they provide; such as coloring, doing her nails, exercising, playing games, etc.. They usually have musical groups come in; however, during the corona virus situation, that has been stopped for the time being. She has her own room which has her full size bed and two dressers, her rocking chair and two conversational chairs with plenty of room to spare. She also has her own bathroom. We are very pleased with their handling of circumstances during this difficult time of the corona virus. We can call there and they will take the phone to our mom or set up a face chat with her. Our thanks to all staff at Traditions for your kind and beautiful hearts.

Very nice! Clean and Neat! Staff was very Congeneal, and Facility was up-to-date. The apartments were very tiny,and there was no storage, or room for storage. The meal plan was simple. Living quarters size was a real problem!

I am very happy to see my mom happy in this community. We like that they keep the community clean and maintained. The staff is very caring to her needs and very respectful. My mom likes the meals, but wants more variety. They offer a lot of activities and she does keep active. I would recommend the care of this community to other families and the good value for the care of a loved one.

I've lived here at Grand Villa for 3 yrs. I am very happy here. I like the roominess of my apartment, the fact that I can have overnight guests. The staff are all great. Linda (activity director) is a one in a million! We can't find another like her. all of the staff have been gracious and kind to me.

Traditions of Preston is a great facility. It is always very clean when we go there. The staff is very friendly. When you walk in there is never an odor there. They take good care of the property. The staff really cares about the residents and their well being.

Golden Lodge advertises chef prepared meals, but the food is very sub standard, it is overcooked and inedible and our loved ones are very dissatisfied. However the community is very clean, the staff are wonderful people they do take great care of the residents and that is something we are not concerned with. They aren't at full capacity so the activities have been a little minimal but the new activities director seems to be doing a really good job so far. They do take different field trips into town and to different events.

I think this is a nice community. The menu should give more variety in the meals that are served. The staff is very nice and respectful. They do have activities for when he is ready to participate. The community is always clean. I would highly recommend other families to see this community for the value and care of a loved one.

Management changed a few weeks before my mom's passing. They were still transitioning to new fees and policies. If they keep the one price regardless of care level that is helpful for budgeting. We went there mainly for this reason and that meals were anytime, but that all changed when she actually moved in to specific times. Meal choices were also being limited under new management from an expansive menu.

A lot of the staff was friendly, but I felt at times my mom was brushed off on being checked on. They were also a huge hassle to get our refund back after my mom had passed. We went through months of being ignored and having to constantly email or call to see if our check was on the way. But they're real quick to get their payment at the beginning of the month. Activities or entertainment in memory care could be better. More music and outdoor time would be great. The meals were small and sometimes not appealing. Even with all of this said I would still recommend Sunshine Gardens because it's way better care than any other facility in the area.

I would say the place it well decorated and the grogs are very nice. Great location management is well intentioned but disorganized. Many things go unnoticed that shouldn't the staff is kind and hard-working but they don't have enough help. The food is a constant disappointment. Activities are few and uninspired. So much potential but many improvements are needed.

We enjoy a nice apartment. The workers have been helpful. The food should include more cooked vegetables, especially potatoes and less pasta. Need more fruit and less desert.

The caregivers do the best job they can understanding they are responsible for doing everything cleaning, making meals, taking care of individual needs of those living there, answering the phone for facility, checking in vendors and anything else that may arise. Sometimes it gets alittle chaotic. It would be nice if there were more staff.There has been alot of turn over in staff also. The ones I've met since the beginning are great. Hopefully it will get better for them.

My father was a resident here for about 15 months. [name removed] was awesome and was very helpful. [name removed] at the front desk was wonderful to help take him to appointments I was not able to make. Most of the staff was nice and treated my dad very good. The residents were wonderful and all seemed to like my dad and were very much like a family with each other. There was one very rude staff member who at the end of my dad's stay due to his Parkinson's worsening, he was having many many falls. [name removed] was extremely rude and spoke to me regarding my dad in a very unprofessional manner. When we moved my dad out due to his illness and falls I was told that he would be reimbursed for the partial month he was there, as his care prices had went up quite a bit and also having to pay for help to come in and be with him for all his awake time at Grand Villa. We moved my dad and he were not reimbursed for any of 10 days he was not at Grand Villa. I was assured that he would not be charged as my dad was a self pay resident. I was told that I did not get all his things out of his place and we most certainly did. I verified this with [name removed] on the day we moved my dad...then I was told by [name removed] that we had left a chair and as long as it was there we had to pay as if my dad was still living there. The chair was actually brought in to my dad living room by the maintenance man at Grand Villa and not at my request. I actually had asked that the chair be taken out because it was so big. We did not bring that chair in and we left it as it was not my dad's property. I have left the frame of my dad's bed and told [name removed] that was a donation and she was ok with that as it could be used again for another resident. This left a very bad mark for Grand Villa for me, my dad is on a fixed income and was a self pay for the entire 15 months there. I feel like they were so over having to call and ambulance for my dad's falls and consistent issues with his memory loss that they did all they could to compensate themselves with those last 10 days of my dad's money. I do not recommend this facility to anyone who has a health condition that will worsen over time.....if your elderly family member can do most of everything on their own then yes I would say this place would suffice, but I would look around for the quality of staff first....my dad is now in a facility die to his illness that takes much better care of him and is now on state assistance as all his savings was spent on Grand Villa assisted living.

Older and felt a little cramped, as far as having places to gather outside ones room. [Name removed] was a wonderful guide and very help full. The one bed room was ok, but not what mom would like.

I chose this place because it is in close proximity to family. It is in a small town and having the location where everyone is close by was a big thing. The staff there was great, very friendly, and knowledgeable. However, they could add more people to their team. It seems like there are short on staff which results into slow service. I feel like the service is very slow and it is not as quick as it could be. But the staff that are there are wonderful and the tenants as well. They have great social activities: they have live music 1-2 times a month, they have holiday events, and they do a couple of crafts on site. The overall cleanliness was good, they kept every clean and they do laundry upon request. The food is the main highlight of the entire place. The menu changes daily and the chef post a menu 2 weeks out for the updated choices. They have a great variety. All in all I would recommend this place.