Coordinated Services Management, Inc

We started using Mennowood as a weekend respite for our mother who is 89 and has some dementia. Everyone was friendly, kind, caring and professional. They took very good care of our mother. Everyone remembered her and her needs each time we went. So when we determined it was time for her to have continuing care that we could no longer provide for her, we turned to Mennowood. We believe it is because of their staff that our mother made such a good transition to living there. There are many activities which they ensure she has the opportunity to participate in (and she does). The meals are very nice and each person is given personal attention by the wait staff. Every thing is always clean and tidy. The building looks more like a home than a facility. We have the highest regard for everyone at Mennowood and recommend that you consider making an appointment to see if it meets the needs of your loved one.

Tall Oaks is doing really well, we would just give them the highest marks, they're doing a beutiful job. I'm just so blessed, we searched high and hard and long, I think I looked at 20 different places and Tall Oaks was jsut head and shoulders above everything. VITAS hospice came when my father was dying and they agreed that of all the places the go and visit, that Tall Oaks was awesome. A lot of places wouldn't have let him stay there until he passed and they were just awesome. We have the very highest marks for Tall Oaks, now that my father has passed away my mother has deteriorated rapidily and it's hard to see her like that but we knew that she's in the best place possible. They made the best assessment and they said that if my father and mother wanted to be in the same room, they would both have to be in lockdown and my father flatly refused to go. I am a religious person and I prayed a lot about this decision and this is a Godly, awesome, wonderful place. They just go above and beyond, we just think the best of it.

It's great, it's a wonderful place, they bend over backwards to help you, the people are great, the director, John is fabulous. I can only gush and rave that it is a wonderful place. He was only here a week, and they do have the admin fee of about 300 dollars up front that's supposedly not refundable but John said he would get it back for us. They are very user friendly and wonderful. The places come unfurnished but John said they had some furniture that we could have, they just went all out to make us happy. This was closer to us also and the physician that serviced it was already his doctor so that made it easier too.

Tall Oaks is a sweet place for sure. Staff upbeat and caring. All needs we have can be met. outdoor walking is not the best as it has no secure area and walking would be something I would be concerned with although they do have inside tread mill.

We chose this community because we were looking for a place for our mom and this one was in a convenient location. It is located in the same area that the family home is in. The staff is really friendly and the community is very clean. So far she likes it here and we would recommend them to anyone. It was what we needed at the right time.

Chesterbrook - great location, great facility. Well maintained, clean, fresh.

Staff is a 10 out of 10, mom is in memory care which they provide music and singling for activities as well as arts and craft. Mom is pretty picking when it comes to food, but they accommodate to what she likes. Her room size is a pretty good. What stood out to us most is the value of this community, would recommend this to family. Staff is very attentive!

The staff is upbeat and caring. They really take time to learn the names of residents and to relate to them on an individual basis. They are happy to answer the questions of family members and to communicate ways to improve the quality of life for the resident. They work hard to engage and to include residents in activities, which are numerous and varied.

I also really like Potomac Place. It is close to my home, closer to my price range, and very nice. I will definably consider it when the time comes.

I moved into Mennowood the first week of June. In the short time that I have been here I have been pleased with all phases of the community. The food is very good. There are always alternatives to choose if you do not want the planned meal. The dining room is very nice with damask table cloth and napkins. The servers are pleasant. They make an effort to get to know you and your preferences. If you request coffee after the meal just once, they will check with you each time to see if you want it again. The staff is friendly and helpful. I was helped carrying in my boxes on moving day and they helped me with some assembly of my furniture. If you need help moving furniture or maintenance assistance, it is just a phone call away. There is no excuse for being lonesome or bored. There are activities all day long, every day. There are small rooms, a living room, sun porch, etc. to sit and visit with other residents. There are outings planned each week with a wide variety of destinations. It has been a very pleasant move.

It's a really good place. The food is fantastic here, almost like a restaurant. The people are really friendly, and they take really good care of her. Their prices are very reasonable compared to, and in some cases even lower priced, than the other places. They had better feedback, and had won many awards, this was hands down our first choice.

The people there are the nicest group of people that you would ever meet. They are very accommodating. They try hard to make you happy. They do their best on looking after you. If I had anything to say that is not my top rating it would be the food. It's not bad, but it could be better. For the independent living the prices are very reasonable. The people are very caring. Everything I have to say about the Mennowood is very good. They are excellent. (Care Services & Activities are not applicable)

My mother moved in recently. The only apartment we were initially told was available, was very tiny. Then the largest one bedroom became available before she moved, and she was able to get that, at the same price as the smaller unit. When touring, everyone we met told us how much they loved living there. All staff is very friendly and accommodating. Food is great (one thing my mother was looking forward to). When I try to call her, she is often out at some activity. She is now exercising, going to game nights, is in the book club, going to church services, etc. This is great since it keeps her active and engaged, which is very important when you are in your upper 90's. It was the best place she could have moved, especially since her children live out of town. We have peace of mind that her needs are being met and she is happy.

My mom has been here for about a year. Very friendly, warm environment. Glad we chose it. Only downside is a little on the expensive side.

We visited numerous care facilities that had the memory treatment needed for my Mom who has Alzheimer's. Most seemed to be more focused on the business side than the treatment and "care" side. As soon as we entered Tall Oaks at Reston we noticed a difference...lots of staff doing their jobs professionally and happy...very friendly atmosphere. They had 24-hour nurses available in the facility which was not the case in many of the other facilities we visited. Residents were all smiling and engaged in different things going on around the first floor. The Alzheimer's ward was secure and well-staffed...we liked the way the staff gets these folks off of their floor everyday and engaged in activities in other parts of the facility. The food has been exceptional each time we have stayed for a meal...just attended a Holiday Party where the Chef hosted a large buffet that was first-class...drew a huge crowd...I don't think there was an empty seat! Mom's room is comfortable, homey and peaceful. The only hitch we have experienced so far was a little confusion on required paperwork needed prior to move-in (some we were not given until the day of move-in) but we scrambled and completed all of it in time for Mom to settle-in as scheduled. Immediately in the first days, Mom was given several evaluations and entered into various therapies to enhance and lengthen her quality of life. She is not housed in the Alzheimer's ward yet, but it is obvious, Tall Oaks is experienced and well-prepared for this unfortunate and sad disease. Our first month with Tall Oaks has been great and we are confident we chose the right home for Mom.

My mother is happy and comfortable at Chesterbrook Residences. It is a small community with about 100 units so she is getting to know people quickly. The staff all know her and look out for her. I know that she is safe and well cared for. The amentities are fantastic....full service dining room, weekly apartment cleaning, beauty salon, various church services, shuttle to local stores. The only thing that could change would be to have more in house activities. There are several activities scheduled per day, but nothing that my mother really enjoys. More variety would be nice. All in all Chesterbrook is a wonderful value and a great home for older individuals. I expect my mother will be there for many years to come.

This is a lovely facility. It is nicely decorated, very clean and has many amenities for residents. The only problem I see is, like all assisted living facilities, it is more expensive than most seniors, particularly senior women, can afford! I can not express an opinion on quality of care or value, since I am not familiar with those services. I attend community meetings there, and can only comment on that which I have observed.

The staff is just super. They are very caring about the residents and know what they are doing. They keep a close eye on the residents but do not become intrusive. They have activities but could use more variety. Overall the atmosphere is nice and it's really like an apartment complex. The residents seem to be happy here. They have a hairdresser, a bank and a few other things on site so the residents can plan their day and take care of things without feeling like a burden to others. It just feels more like family and a the community has a sense of life.

Tall Oaks has been a good experience for us overall. Some staff is ok, some are fantastic. Overall we feel like our loved one is well cared for. We chose them because it seemed like the best fit.

Friendly staff, but some medical appointments are not well supported needing transport off site. Such as hearing aid appointments and dentistry. I would recommend Tall Oaks to others looking.