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7.3
Review Score
2285 Peachtree Pkwy, Cumming, GA 30041
Everybody was wonderful. Your Doctor's are fantastic and very I've heard [name removed] as my specialist but they've all been fantastic. Everybody I've dealt with here all the way down to the custodial...
Enjoy a wide variety of daily social, educational and spiritual programs, tailored to your unique interests and abilities, allowing you to connect with friends and participate in activities you've always loved or have always wanted to try. At Brickmont of John's Creek, you will Love Where You Live!
3114 Cobb Pkwy NW, Kennesaw, GA 30152
They have recently changed owners my mothers does not get her clothes back in a timely fashion also missing sheets and washcloths room hasn't been cleaned in 2 weeks hair on bathroom floor and tile needs...
Brickmont Assisted Living communities are licensed assisted living communities located throughout Georgia. We provide extensive care and support beyond what is allowed in a personal care home.Brickmont Acworth welcomed our first residents in 2019. At any of our communities, you will enjoy the...
2560 Holcomb Bridge Rd, Roswell, GA 30022
While friendly and supportive, the staff are not trained nurses. A nurse visits but is not there regularly. Brickmont was recently taken over by a new management company, so some things are in limbo.
Live Where You're Loved, is a philosophy that our team embraces and lives every day. Here, you will find all the conveniences and amenities you want, along with the specialized services you need, allowing you the freedom to maintain your independence and a full, enriching lifestyle.Enjoy a wide...
13291 Hwy 92, Woodstock, GA 30188
The staff is wonderful, the facility is clean, the care givers are nice, polite and attentive. There was an issues with medications not being given to my mom. Critical meds. The med tech was written up and...
2782 Dallas Hwy SW, Marietta, GA 30064
Great facility and happy my mom is safe and well cared for. Admin staff has already changed within only a few months, but care team is wonderful!
112 Grandview Dr, Summerville, SC 29483
My experience had been excellent. I enjoy living here. I am very happy with my apartment and I have made some very good friends. There are lots of activities that you can enjoy or not, your choice. The...
Join Our First-Class Community - Senior Living at The Claiborne at Brickyard CrossingOpening in 2022, The Claiborne at Brickyard Crossing offers Independent Living, Assisted Living and Memory Care apartments in a community that exceeds the expectations of residents and their families at every...
9511 Creekview Dr, Baton Rouge, LA 70836
My loved one was previously a resident at The Claiborne at Baton Rouge. The nurses were caring individuals. The food was adequate, the place was clean. Everything about the physical facility was pleasant...
Senior Living at The Claiborne at Baton Rouge!Newly renovated in 2022, The Claiborne at Baton Rouge offers active, upscale living for seniors of all ages and abilities. Our senior living community is a place where class and compassion meet southern hospitality to provide residents and their loved...
461 Newnan Lakes Blvd, Newnan, GA 30263
The Claiborne has been wonderful to momma she loves it there. She has met everyone, she loves the staff too! [name removed] at the front is so well wonderful and kind to everyone residents and family. A...
Experience an idyllic, luxury lifestyle surrounded by the care and support you or your loved one needs at The Claiborne at Newnan Lakes. Our family-owned senior community is nestled in a picturesque, wooded setting among nature trails and lakes in historic Newnan, Georgia. It offers boutique...
9750 Couret Dr., Central, LA 70818
I would definitely recommend this facility to others. The staff is always friendly and professional. The move in process was a breeze. The housekeeping is great - we've had no issues at all. The meals are...
You’re Always at Home HereSenior Living at The Claiborne at Shoe Creek!The Claiborne at Shoe Creek is a family-owned and operated community for seniors in Central, Louisiana. Our boutique apartment homes and resort-inspired amenities come together to give you or your loved one an impeccable...
2495 Talbot Ave, Thibodaux, LA 70301
The care services is really good., my loved one loves it there, and really loves the staff. They love the food, and is very happy, which makes it much easier for me. My loved one is doing great, and it is a...
For active, upscale living for seniors of all ages and abilities, come home to The Claiborne at Thibodaux in Thibodaux, Louisiana. Our family-owned and operated senior living community is a place where boutique luxury and compassionate senior care come together to provide residents and their...
300 Whispering Pines Blvd, Hattiesburg, MS 39401
My Father was diagnosed with stage IV lung cancer back in [date removed]. Both he and my Mother were requiring several trips per week to hospital (Forrest General), and I helped convince them that The...
At The Claiborne at Hattiesburg, you will discover the finest senior living lifestyle, the fun and activity of a resort and as few responsibilities now that you have started retirement. Our community is specifically designed for seniors, and offers the convenience of upscale apartment living in a...
200 Whispering Pines Blvd, Hattiesburg, MS 39401
This community is wonderful. You wouldn't believe the care my loved one is receiving, it is unbelievable. The Clairborne always fulfill the needs of the residents. If you ask for anything, they will...
Whether you enjoy the freedom of personal independence or the comfort of being catered to, the levels of care offered at The Claiborne at Hattiesburg are tailored to meet your personal needs and preferences. Our Assisted Living community offers a wide range of options and services for seniors who...
209 Doug Rushing Dr, McComb, MS 39648
Beautiful place, friendly staff - very accommodating. My grandfather just needed more care than they could provide, but it would have been perfect for my grandmother. The room set up is nice and home like....
Come home to a place where resort-style amenities and friendly caregivers are waiting to help you or your loved one experience a renewed sense of excitement. Our family-owned, Mississippi Assisted Living and Memory Care community is a place where seniors can embrace a joyful, engaged lifestyle...
11837 Highland Circle, Gulfport, MS 39503
This facility was new when we moved mom in. Of course, there were some bumps along the way and we understood that. They had a high turnover with staff. The care was good, but I feel like some of the staff...
The Claiborne at Gulfport Highlands is a family-owned and operated senior living community in beautiful Gulfport, Mississippi. Offering a comforting blend of Southern hospitality and thoughtful amenities, our senior care community is a place where you or your loved one can experience joy and...
557 Furys Ferry Rd, Martinez, GA 30907
4360 Highway 39 N, Meridian, MS 39301
The Preserve at Meridian is a community that provides exceptional person-centered care to residents from all walks of life. Whether your loved one is looking for independent living, specialized memory care, or simply needs help with Activities of Daily Living (ADLs) in an assisted living setting,...
1645 West Massey Road, Memphis, TN 38120
Laurel Glen at Memphis was head and shoulders above other places we toured. It is very updated and nice. With any facility like this, there is a period of time where you really have to follow up and make...
Come home to The Avaline at River Oaks in East Memphis, Tennessee. Our boutique apartment homes and amenities enable you to live your best life. From Assisted Living to specialized Dementia (Memory) Care, we strive to provide high quality lifestyles for senior adults of all abilities. Residents...
Review Score
464 reviewsOut of 10
5 star
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4 star
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3 star
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2 star
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A Place for Mom has scored Claiborne Senior Living with 7.3 out of 10 using our proprietary review score based on 175 reviews in the last 2 years. Over all time, Claiborne Senior Living has 464 reviews with an average "overall experience" of 4.1 out of 5.
I would never recommend this facility. We moved in a few months ago and since then the Director has changed, the head nurse has changed and the food score last month was a 73 and NONE of this was communicated with families. They have no communication set up for families at all.
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Brickmont of Woodstock in Woodstock, GA
3.8
(88 reviews)
Shortly after placing my 93 year old mother in Brickmont West Cobb I encountered problems with billing. No one in management was of any help. I got answers like “I don’t know or email billing”. After posting a negative review and making several requests I received a letter stating that they were terminating the agreement and we had 30 days to remove my mom from the facility. General manager would not give me a specific reason and would not answer direct questions. These people are unethical and uncaring. They make up rules to reflect their interests, right or wrong. Happy to be gone.
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Brickmont of West Cobb in Marietta, GA
3.5
(50 reviews)
My mom was at Brickmont about 6 months. In the beginning things were good. BmWhen my mom got Covid, it showed me a lot. She said she felt like an animal. There were only a few caretakers that was kind to my mother the rest she said they wouldn’t even speak to her when they came in the room never acknowledged that she was even there. We were also charge charged for food, even though she was quarantine to her room. Phone calls are rarely returned if ever and billing never answers your questions. The only way to communicate was with billing department is through email there’s no phone number and if you ask anyone about anything financial they tell you they cannot help you you have to contact billing The food is not good. They water down all the drinks including coffee. I contacted the ombudsman program and was advised that they get more complaints on Brickmont of Acworth than any other location in the area. I was advised if I could get my mother out to do so. Wish I could say more
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Brickmont of Acworth in Kennesaw, GA
3.7
(73 reviews)
We just got a 21% increase for monthly/daily costs. That's a $[removed] INCREASE per month. Rooms are not well cleaned, food is awful. Communication from management is non-existent. Laundry inconsistent. Services are not delivered as promised and items get lost. There is a constant battle over coordination of care. Phone calls to management are NOT RETURNED. Billing is erratic and there is no way to question billing or resolve billing issues. STAY AWAY from BRICKMONT. STAY AWAY FROM BRICKMONT.
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Brickmont of Acworth in Kennesaw, GA
3.7
(73 reviews)
Do not ever choose this facility if you care about your loved one. They do not hire qualified people. They simply ignore them. Our mom was there for 5 months and I regret every single day she stayed. We had plans to move her but when her toe nail ‘somehow’ got ripped off, we just decided to move her home. Unfortunately for us, we waited to long and she passed after being home for just a week. She experienced many falls, cuts, bruises, etc in their ‘care’. They just kept saying it was the progression of the disease. But we know it was simply neglect. Run from this place as fast as you can. Management is terrible. You never get responses to your emails, billing is chaos. All around a negative 100 if that we possible. Definitely an F-
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Brickmont of West Cobb in Marietta, GA
3.5
(50 reviews)
They have a lot of turnover and that makes continuity difficult. Some staff does know how things need to be done but the owner, not the director, manages things and it is more about money than care. Most residents aren't happy and are only there because it is a cheaper experience than other places. They do not tend to the needs of the residents, many times ignoring their requests for assistance and not answering call buttons when pushed. The residents are forced to help each other sometimes because their call go unanswered. They do not honor the services they promise such as housekeeping, laundry, bed making, trash, etc. They do not care that the residents are unhappy and do not listen to their issues or suggestions. I would not recommend this facility at all. Horrible experience.
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Brickmont of Acworth in Kennesaw, GA
3.7
(73 reviews)
The directors and executive directors are terrible and don't call back. They LOST my mother the other night by calling 911 and didn't know where she went and I had to call all the local hospitals to find her. They still haven't replied to my emails and messages about losing her the other night. They don't clean and they NEVER put sheets on--I have to because they lay a flat sheet on her mattress. I have 3 sets of sheets, 3 bed pads and 2 comforters and she NEVER has sheets unless I put them on. They don't come when she calls--or when I call. I wish I could go back and send her somewhere else.
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Brickmont Roswell in Roswell, GA
3.5
(31 reviews)
If you care about your loved one DO NOT put them in Assisted Living here. My Mom was here the last 30 days or so before she passed. She constantly got cold food, cold coffee, had to ask for water all the time. Their response was she is at the end of the hall and short staffed. Also her nightly medicine normally got there pass 9:00 pm. She was bed bound so had no choice but to wait on them. When she would press her pendent for help it could take up to 45 -60 minutes for someone to come to her room. The attitude of most staff there is poor/negative. The salesperson [name removed] is concerned with making a sale and moving onto the next person. He is not a compassionate person at all. The director [name removed] will not respond to your emails ~ I sent 3 emails on important items and never heard back from him. Sure, the place looks great but do your homework before you place a loved one there.
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The Claiborne at Newnan Lakes in Newnan, GA
3.5
(19 reviews)
My loved one was a resident at Brickmont of West Cobb for about a month before we chose to move her to a different facility. I would rate this facility at a zero if I could. I can't speak to the Assisted Living side, but the Memory Care side I would never recommend anyone putting their loved one there.
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Brickmont of West Cobb in Marietta, GA
3.5
(50 reviews)
Brickmont of west Cobb , other than the caregivers, specifically the admin has been pathetic. Our family has tried to get answers to our questions and the admin just looks at u like your an idiot , they tell u you can’t call anyone for answers, u can email and then u never get an answer back, if u use this facility get everything in writing, I never felt so dismissed in my life , I think this place was a mistake for us , they also have a nurse on staff who will not return calls ,the only time we ever talked to her she was very rude
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Brickmont of West Cobb in Marietta, GA
3.5
(50 reviews)
At first glance this place looks beautiful, but think twice before your put your family member there, especially the memory care unit. They are out for money with zero regard for their residents’ health or well-being. My grandmother’s room was filthy. At one point, her furniture was covered in mold from the humidity in her room. We complained several times and nothing changed. She was rarely, if ever, bathed. Staff turnover is constant. The employees seem disinterested and under qualified to work with people with Alzheimer’s and dementia. There were a few excellent employees but they never lasted long. Trying to complain or discuss issues with the directors is a waste of time. They do not care as long as the outrageous payments continue coming in. In fact, they will yell and threaten to ban you from the facility, or threaten to fight you. The memory wing residents sit alone for hours because they are so understaffed. Don’t be deceived by the pretty exterior.
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The Claiborne at Shoe Creek in Central, LA
3.6
(11 reviews)
We moved our loved one into the Claiborne because he was promised intellectual stimulation. That did not happen and the care was poor. Then they brought in a new Clinical Director and the situation improved DRAMATICALLY. Now, due to the fact that this organization has lied again, this time in the form of promised raises for staff, the Clinical Director who made all the difference is gone. Do not believe the sales people, talk to the staff.
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The Claiborne at Newnan Lakes in Newnan, GA
3.5
(19 reviews)
They lied from the beginning, about the care that my loved one needed once they were there. The meds were never on time, and they messed them up all the time. I had to hunt down housekeeping and kitchen staff. It was a total mess. My loved one was very unhappy and would not come out of their room. We ended up moving, my loved one out of this place. I would not recommend this place to any other families. I could not get anyone to answer questions, or do what they were supposed to do. They left my loved one, in their own feces for hours. It was a disaster from th get go. I had several conversations and it was always excuses. The managment is very poor, and people were quitting from left to right. It was terrible.
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Brickmont of Acworth in Kennesaw, GA
3.7
(73 reviews)
I lived here, and they told me " all-inclusive," but then they raised my price, when I needed extra care. Lots of unhealthy people live here, not very active. High turn over in staff. I do not recommend.
Brickmont of Woodstock in Woodstock, GA
3.8
(88 reviews)
Brickmont is not a safe place for your loved one. They are staffed by under-qualified employees with a very high turnover rate. The visiting hours do not work for anyone with a normal job. They would frequently mess up medications when asked to pack them for overnight. Communication is minimal and sometimes untrue. Our family moved a loved one out due to mistreatment and violation of contract. They decided to increase his level of care ($$) and move him to a new room without permission. It caused horrible anxiety and a big set back in my relative's mental state when he was already dealing with dementia. They put him in an empty room with only his bed, a TV, and clothes in the closet. Then, when told to move his things back, they left his clothes in the other room for a week! Of course, no one took fault or even admitted that anything wrong was done. My loved one was horribly mistreated and it is just going to keep happening to residents because there are no repercussions!
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Brickmont of West Cobb in Marietta, GA
3.5
(50 reviews)
We had to move our love one out of Brickmont. They are constantly changing supportive staff and management. They hire inexperienced caregivers and are very unprofessional when dealing with residents. The medication errors was the last straw. Several incidents of preventable falls. The bathrooms in apartments flood on first floor from shower and I was told there is nothing that can be done. 5 to 6 towels must be put down to shower every day. Very unhappy with this location. There is no nurse, housekeeping or maintenance on weekends.
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Brickmont of West Cobb in Marietta, GA
3.5
(50 reviews)
Don't let the all-inclusive low price fool you. Once you need more care, they will raise your price. Not a lot of activities for "healthier patients" everyone seems to be LOW functioning almost like a nursing home. High turn over in staff. I would not recommned.
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Brickmont of Woodstock in Woodstock, GA
3.8
(88 reviews)
Terrible customer service. Makes me question quality of care towards actually patrons.
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Brickmont of Acworth in Kennesaw, GA
3.7
(73 reviews)
Care and basic needs were not being met. The staff were lazy and would not adequately care for and toilet my loved one. They withheld fluids from him. Activities were nonexistent. It was not an environment that would lead to any sort of brain stimulation. The cost seemed good at first, but they just weren't doing anything.
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Brickmont of Woodstock in Woodstock, GA
3.8
(88 reviews)
Several concerns about my mother’s care. You are at their mercy. Staff can be very rude. The owner is only concerned about the money she is making and will overlook issues with medication and treatment protocol. The visiting nurse practitioner is just scary in respect to residents.
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Brickmont of Woodstock in Woodstock, GA
3.8
(88 reviews)
There are 17 total Claiborne Senior Living Facilities.
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