The Claiborne at Shoe Creek

The Claiborne is a very clean community, and even though we did not have first hand experience with the meals the menu always looked good. However our loved one was never really included or encouraged to participate in the activities. The community was not the cheapest in the area but also not the most expensive. We had such a good positive vibe from the tour - we felt this was the place for our loved one, but from our loved ones first day to their last we had reoccurring problem. We felt the level of care they received was not adequate and not worth the amount of money we paid. Our loved one was not welcomed on move in day, we were not given any information on what to expect and we just felt sad and disappointed.

Everyone from the nurse , to the director, to the person who got us signed, even to the front desk and the activity director on everyone is amazing and goes above and beyond. My loved ones enjoy the happy hour and they even let us join on Christmas day to dine with our loved one. My mother enjoys all of the activities and the social hours. They decorate for the holidays and the residents are able to participate. The only thing is I wish there was more outside activities away from the community or field trips.

The community is kept clean, we have had no problems with the staff they are friendly. Sometimes the people who handle the laundry service lose some of our loved ones clothes, but that is about the only issue we are having. We haven't been able to be there for meal time but by the sound of it are loved one is enjoying the meals. She is always participating in the activities they offer.

This is a real nice place. The staff and residents are friendly. Depending on the level of care your loved one may need this could be a good place for them. The food is pretty good for my loved one.

We're having a good experience. It's a new facility in a good location. Everything around us is very convenient. You have your bank, doctors, Walmart, drug stores, and restaurants all nearby. It's close to where our son works as well. They have a very good staff. I appreciate the Executive Director, Assistant Director, Community Relations Director, and all of the kitchen staff. Particularly the maintenance staff has been very helpful to us. But we appreciate them all. They're doing a good job. The food is very good. They have a wide selection for us, and they prepare everything individually to order. So you can substitute and get most anything you want. Overall I think the price is commensurate to what they provide for us.

There are not enough words of how to express the care, friendliness, and cleanliness of The Claiborne at Shoecreek. My mother is very well cared for. Her room is spotless and the place itself is immaculate. The nurses are always on top of her care physically and mentally. I thank God everyday that we chose this facility. During the covid-19 they were very firm and caring for their residents. No outbreaks here for sure. I recommend this beautiful, clean, and loving place for anyone!!!! Brenda Felps