Chancellor Senior Management

We love Glenn Park. They do a great job taking care of mom. There are loads of things for them to do. We are very pleased and recommend it to anyone. We have even checked on the villa for me and my wife.

My mom has been a member of Hearth and Home for 6 months and my grandmother previously for a few years. The staff here is outstanding! The outings and activities my family has been able to attend has kept our family busy. We were so worried we were not going to have the same feelings of home anymore when placing my mom. We have been able to do everything we were when she was at home as she is now but better! We also get her to have more of a quality of relationships since she has made new friends and came out of her shell. The staff is so accommodating and helps on every level. The food is excellent and we are happy to have her here. If you are looking for a place this is it! My mom tells us all the time she loves her home.

The administration and the people running the Hearth & Home are fantastic. They are willing to help and listen to anything that needs to be addressed. We really have no complaints, the place is clean and the food is decent.

My parents are doing well at GlennPark. The staff are nice and helpful. They take good care of them and we have good communication. The food is not the greatest. They offer daily activities. I would recommend this clean well taken care of community.

Wyngate is a great place to have a loved one stay when they need extra help and care. ALL the staff has been very kind and helpful, from nurses to kitchen to maintenance to housekeeping. They have all bent over backwards to help with anything. Our loved one has improved in the month since she's been there. She was very withdrawn, non-talkative, and wouldn't get dressed; but since she has arrived at Wyngate, she has made friends, gets dressed, and is more talkative and social.

Everyone there is very friendly, attentive, and respectful of the people living their and family members . They are always working to engage everyone one is as much activities as they would like to do. And they have lots of activities for them. Could not ask for a nicer places that feels more like a home.

I have nothing but good things to say about the staff and facility at Hearth and Home. Nate the resident manager and Leah the head nurse went out of their way to help us transition my mom to their facility - down to staying with her at night until she got use to the facility (she had alzaheimers so they had to go above and beyond in order to get my mom adjusted to her new environment, which in alzaheimers patients this is very tramatic for them). I very much love that with this facility that there is not a separate memory care unit. I liked that my mom was able to socialize and participate in all the same activities as all the other residents and not separated into a unit just with residents with dementia and alzaheimers issues. I know that my mom enjoyed her time while she was there. This facility has a very well trained staff that knew how to handle my mom properly when she would get upset (again from the alzaheimers). No matter what time of day i would stop by to visit my mom, the staff was always busy helping residents; asking them if they needed help with anything or talking to them. The residents have alot of activities available to them which my mom enjoyed very much - especially the day they got to go on a tour of a winery!!!! I have learned from this experience that cost should not be the first factor, it should be the amount of care that the resident will receive in a assisted living facility. Even though it was at a point that my siblings and I could not take care of our mom; it was still difficult to make the choice to have my mom go into assisted living. But between Nate and Leah and the rest of the staff they took "care" of us as well by taking good care of our mom to where we didn't have to worry about her at any time while she was in their care. We knew that was the best place for my mom.

I think they do a great job overall at Hearth & Home! I've been really impressed with their overall care of the residents, as well as the great variety of activities and other things they have to offer. The staff here is very friendly, and the nurses are professional and calming when they work with people. The facility itself is well kept and clean, and they have top notch security for residents who have wandering issues. It is a very nice place!

My contact was a referral by Taking Care of Mom. I contacted the Resident Manager and from that day she provided the support I needed to take the necessary steps to assist in getting my 91 year old Dad to enjoy the facilities and support needed for his living needs.

Very friendly staff. My parents did find out there is a new chef and is supposed to be good. The independent living cottages are very nice, could use a little bit larger door entrances, but totally doable for wheelchairs. We do wish they would fulfill the bi-weekly cleaning as is stated in the contract. [name removed] transports residents to dialysis and appointments. It is very friendly and empathetic. He is someone you can trust with your loved ones!

He has a nice room that looks like a little apartment rather than a nursing home. I like the dining area, holiday decorations. It's homey. I don't like being pushed into using the in-house doctor or pharmacy. Sometimes the food is totally unrecognizable. He is going blind so he is messy, his room is usually very dirty.

The place is very clean and efficient. The person in charge is very nice and can be contacted at any time. The staff is friendly and efficient. The place is small and cozy. The food is good and cooked fresh every day.

I would say that they make you feel welcome.We picked because of the convenience of the location. I would recommend to others.

We toured The Wyngate at Circleville when searching for an Assisted Living facility for our loved one. This was a very nice and new facility. The people are nice. However, they do not have a nurse on staff 24/7. The facility is ran by STNA after hours, 11pm to 7am. The nurse is on call. This is a large facility, but too large for my loved one. Great place, but we decided to continue with our search to find a better fit for our loved one.

We picked this community, because of the location. I'm disappointed about the cleanliness of the room but most of the workers are great.

My loved one was here for respite care, for 30 days. I would recommend to other families, if their loved one needed respite care.

I thought Hearth & Home at Vandalia was wonderful. They would have been my first choice. But it just so happened that we had to make a move so quickly that we didn’t have time to wait for availability. They were very nice in trying to work out getting us a larger room though. And I would definitely consider them again if needed in the future.

I toured this community and it was very nice. The facility was clean and everyone was very kind. I didn't care for the room as much, so we kept looking.

I think they do a very nice job. The staff are friendly and great at solving any problems that may arise. We have talked to a lot of people who have had their loved ones in here as well and they all say the same things which is reassuring. I am very pleased with their services and would most definitely recommend hearth and Home to others.

It's been a pretty good experience for the most part. I'm sure every place has their issues. The main issue at The Madison is sometimes they're short-staffed, which kind of concerns me. But other than that, it's a pretty decent place. Considering the facility my loved one was at before, where I had to chase people down to find out what was going on, this is a big improvement. They're pretty good at keeping me informed. The staff are all pretty nice, and I haven't really had any trouble with anybody there. If I have any concerns, I can talk to them and they work through any issues with me. I've been pretty impressed with how clean they've kept things and haven't noticed anything bad that's stuck out.