The Madison Senior Living Community

They are so kind and helpful! They are available to talk or text during the day. They helped move furniture. They even moved the furniture my parents had in their rooms to the cottage they just moved to within the community without extra fees. The facility is very well maintained. It is safe and clean. I'm a nurse, and have noticed they take excellent care of the Assisted living residents. I feel like they have a healthy variety on the menu. They even get small desserts. My parents are a little picky. Everything looks great to me, but it might be the situation. They like food during the week more. Some meals are very good. I think they would like more seasoning, but I understand why they don't use too much. I believe weekend food could be better.

Staff went out of their way to help. They had activities everyday and also on the weekends. Housekeeping was top notch. I have already recommended this facility to friends and family and will continue to.

Overall everything has been really good. There aren't many alternatives for someone on a special diet due to health issues, but that is the only perceived negative that I can think of. The staff is excellent and been very good about answering questions

I would not recommend Madison Senior Living. My dad had a bad experience there. This facility is short staffed. You have to do a lot of the care for your loved ones on your own. Watch the nurses. They ordered two kinds of medicine for my dad and I was not informed about this. Also, you have to stay on top of the washing of the clothes. This is included in the monthly price, but wasn't taken care of on a daily basis. It was just not the place for us. Also, he got COVID while he was in this facility. I was not informed. I found out when I came to visit the next day. They took three tests. I only saw one....one test was left on the counter for all to see...I'm not sure, but this could violate Hippa Law...shortly after this, I took dad out of the facility. His meals were never cut up for him...he was in pain from his fall, and pelvic fracture. He needed help at this stage.

It's been a pretty good experience for the most part. I'm sure every place has their issues. The main issue at The Madison is sometimes they're short-staffed, which kind of concerns me. But other than that, it's a pretty decent place. Considering the facility my loved one was at before, where I had to chase people down to find out what was going on, this is a big improvement. They're pretty good at keeping me informed. The staff are all pretty nice, and I haven't really had any trouble with anybody there. If I have any concerns, I can talk to them and they work through any issues with me. I've been pretty impressed with how clean they've kept things and haven't noticed anything bad that's stuck out.

The friendliness of the staff is amazing and they genuinely care about my loved one. I would recommend this community to others.

The staff are very sincere about taking care of the residents. They take the time to go to know each resident personally by name and things about them which shows me that they really care. The staff are in touch with me regularly and are easy for me to get a hold of when I call. We chose this community because of its close proximity to relatives. Also, when we toured it and other places, this community was the cleanest and had the best overall environment.

From the moment that I walked through the doors at The Madison Senior Living Community up to today, has honestly been the BEST experience for me and my parents! I had been "shopping" for an independent living situation for my parents for about a year and as soon as I stepped foot into The Madison, I knew this was "home" for them. Having to move my parents from a different state where they have lived their entire 56 years of marriage, [name removed] has been exceptional in meeting all of our needs throughout this process. They were even allowed to spend the weekend in the model cottage to get a feel for the place before we committed to them! If anyone is on the fence about moving to The Madison, please feel free to reach out to me with any questions.

I found the staff at Madison house to be truly wonderful people. They are extremely helpful and willing to do anything they can to make you comfortable here. Despite my mother having some misgivings about going into a senior community, she was surprised by how nice the facility was and what would be available to her. When things got difficult for my mother, they took all the necessary steps to make sure she was cared for.

Madison House did a wonderful job transitioning my sister from another facility to their place. They work hard to make everyone feel like family. I would highly recommend the Madison House for any type of assisted living needs.

My mother lived in the Madison Senior Community Center for almost a year. Over that time period we had quite a few issues with this facility. The communication and follow through of the staff and management was dreadful. She was given the wrong medications on two different occasions and underwent surgery without the staff or our family even knowing it was going to occur. The overall communication between her physicians, and the nursing staff there was always hit or miss. Her hygiene went down tremendously over this year, with the staff members dressing her in clothing that did not fit, or that had stains, or sometimes not dressing her at all, leaving her in her night clothes all day. Her clothes would come up missing and get mixed up with other residents clothing. Her room was a constant mess. Our family had to clean and sort laundry every time we visited. When there was an issue, it usually had to be addressed with management at least three to four times before it was rectified, if at all. The money a loved one pays to stay there is significant and does not match the quality of care they receive.

Excellent staffing nd leadership Pet-friendly upbeat atmosphere encourages visitors at mealtimes and other times non-institutional feeling

My husband was at The Madison House for only a few days before he passed away, but from what I saw they were a great place. They took good care of my husband and we had a good experience.

My mom was not happy here. Her condition declined and she was not given her medications. The staff was not equipped for my moms needs. She was taken to several other locations and when she came back to this facility she was not given medication and we were informed that she could not be controlled all due to incorrect medication.The location was not equipped due to her condition decreased They did have alot of activities for her to be able to keep busy, but was limited due to incorrect medications. We had to take her out of this facility and place here somewhere that she gets better care and is now doing very well. I would not recommend this to others

The staff at the Madison Senior Living Community is great. They are very helpful, caring and friendly. They keep me posted and up to date with everything that's going on with my husband. We are very happy

Loved the place but my mom is used to Florida weather and you have to go outside the apartment for meals. Really spacious apartments but she doesn't need that much room.

They r great

A great place. The people and everything is good. I think the place is fantastic. The food is super. I would recommend The Madison Senior Living Community to anyone. The facility is really clean. The cleaning staff is always in the facility keeping it clean. Everyone has been very friendly and welcoming. The Madison Senior Living Community is just a fantastic place. It's been a great experience. It's nice.

I would give the community and the activities, a ten out of five. I liked this community the best out of all the ones I looked at. It was a single building, with small twin singles, apartment style. The view was of the county side. The people were very nice, had many activities, and it was very clean.

My mother was in the Madison house for almost a year. Her room was always a mess. I had to clean and put laundry away every time I visited her. Her hygiene declined once she was placed there due to staff members not taking proper care of her. She was given the wrong medications on two separate occasions. There is a major breakdown in communication at the Madison House. Management needs a tremendous amount of improvement. I can provide two examples, although there were many more. On one occasion, just before my mom went on Hospice the manager had a LPN call me so I could hear my mother screaming for help. My mother had end of life anxiety, dementia, and was also bed bound, so she screamed out a lot. But isn't this what nursing homes are for? Another example is my mother went for a doctors appointment and came back with that night with a dialysis port (surgery) that the staff, management and my family had no idea she was having performed. When I called the hospital that performed the surgery they were able to provide me proof they had faxed all the information to the Madison House about the surgery. When my mother was turned over to Hospice she remained at the Madison House. Hospice cleaned her room and cleaned her up. Only then did my family and I feel like she was receiving the care she deserved.