Arcadia Management

They could not be more caring or helpful or patient. Everyone that I have encountered there is wonderful, the entire staff. They have activities like exercise classes, themed events, games and daily activities to keep the residents engaged.

We had a great tour with The Arbors, the only downfall is that they do not offer memory care at this location.

They were great across the board. I would highly recommend them. The staff are great. They have lots of activities, and they've provided good care to my loved one. The facility is clean. The only problem is they don't accept Medicaid, and it's not affordable.

We only looked at The Arbors, they really helped a lot and were able to get her in as soon as they could. They do supply the furniture which was very nice. We got a special at the time we moved in too so it was good timing. My mom is in a single room and it is great size, the bathroom is terrific. I think she has made a lot of progress since being here and I would recommend them.

First we did a virtual tour, and then we brought Mom to visit in person. It's a smaller place, and they take very good care of their residents. My mother feels well cared for and is happy. What more could you ask for at this stage in her life? Everything is spotless. They come in every day to clean. They make sure she gets her medications on time. She's made some friends. And she gets her hair and nails done at the onsite salon. The staff do a lot to keep the residents involved and help them get acclimated . They go out of their way and actively reach out to the residents to draw them into the activities. They have the bus going out again to take them on outings. She really likes the food. I think it's a great value.

My wife and I have been taking care of my mother after her stroke, and we appreciate that everybody that we've interacted with has been very helpful, very good with their communication, and has gone out of their way to make my mother feel at home. The resident rooms are okay, pretty typical for assisted living. But they're comfortable, and my mother likes it there. The only thing she doesn't like is she's stuck on one floor sometimes since she's in the memory care unit.

We chose The Arbors over some others we looked into because overall they were very friendly and the price was right for us. My mother has the biggest room available and she is thrilled with the size. The location of the facility is great, it is right off of the expressway. All of the staff have been extremely friendly. I would absolutely recommend to others looking.

The community has very caring, and involved staff. The staff knows all the resident's names. This is what really impressed me when we visited, and a reason I choose the community. The community is bright and cheerful. My loved one doesn't care for the food due to there not being enough salt.

We had such a great first impression with this community, we can confidently say we are very happy with our decision. The place is very clean and always smells so good. The staff are always so friendly, warm, welcoming, and cheerful. They have taken such great care so far of our sister. There is so much to do and so much diversion, our loved one is always kept busy, there is always something going on. Everyday the staff hand out calendars with different events if you want to participate. When we first toured the community we were able to eat a meal there and oh my gosh are they amazing. The residents have the choice of three different options for every single meal. They are so tasty. There is house keeping everyday, and our loved ones clothes are done every week and they bring them back folded. Also if our loved one needs to shower she can choose between three different options, either no assistance, full assistance, or they can just have the staff member stand outside the door and be there if they need assistance. Another nice thing is they have a hero wall, so anyone who was a Veteran or married to one, could have their picture hung on the wall, so we brought our sister's husband's picture to put up. She really likes it because she feels he is there in spirit with her.

Looked like a great community. My husband and I both liked it. Now the task is getting my mom to see it. Very manageable; good mix of people , staff seems very caring.

We were originally caring for my mom in our home. And with the pandemic, we felt she just wasn't getting enough interaction. So we decided to try community living, and it's been a lifeline for her. It's small enough that after a short time, the staff knew her by name. They look out for her, and go out of their way to make sure she's comfortable. She's happy there, which was my biggest thing. It's very clean, and they keep her apartment impeccable. The laundry service picks up and delivers the next day on a weekly basis. I've walked the grounds and haven't seen anything that was unkempt, or noticed any smells. As far as activities, their hands have been tied due to Covid, but I know they're at least having bingo every day. I visit almost every day and ask her about the food. Most days she'll say it's delicious, and other times she'll have negative feedback about a particular meal. From comments other residents have made, they feel the same way. They say the food is good overall, with the occasional meal they don't care for. It is pricey, but I feel like the the value is there.

Our loved one was only there for a couple months and while we have nothing negative to say about the community are loved one did pass away from contracting covid. They had a good environment and the first month was great and wonderful, and she was really feeling comfortable. The people were nice and she connected very well with the residents there, it was a positive experience for the short time.

My loved one hasn't been there too awfully long. I see him via Facetime and take him to appointments. From what I've seen, I've been satisfied. The staff has been good at communicating with us, and they showed us around as much as possible while maintaining resident safety. Our family is well known there. We did not place him and forget about him, and we do our best to advocate for him. They are recently opening up now for in-person visits, and they've been accommodating with those. It's not home, but my loved one is adjusting and seems to be happy.

I have had experience with a few assisted living facilities and the Arbors at Islandia-East is by far the best one I have encountered. The staff is friendly and very attentive. The entire place is very well kept and the resident's room is always spotless. It happens to be the best bang for your buck also!

Arbors has allowed both of my parents to be able to still live together. Both need some degree of services and help, an the Arbors provides that. Both my parents are happy with their living experience at the Arbors.

My dad moved into The Arbors at Hauppauge a little over a year ago. Within 30 minutes of arriving, he chose not to stay in his beautiful room, but to join in on a Scrabble game, where he met Yvonne, Dana, and Astrid. Since then, he’s met more of the Arbor Angels, and has spent his days socializing, attending prayer services, painting, and dancing! He loves the people and the food. As for the place? He calls it his home.

I love the recreation team. I love the activities that are planned daily. My favorite thing is arts and crafts. my stay here has been short but i have loved every minute. cant wait for the warmer weather to enjoy the patio and outdoor games. what a team! what enjoyment! everyday I look forward to something new. I am motivated to meet new people everyday. thank you!

I love it here. The people are very caring. They treat me like family. Everyone is there when I need them. I have made so many friends here .I have a very nice roommate. I love the scenic bus rides they offer as well as other activities.

I am so pleased with the Arbors of Hauppauge. I was truly concerned with mom staying at home alone. The Arbors is what mom needed. Residents were everywhere, staff friendly and helping mom make new friends it was just an all around homie feel. I can not thank everyone enough for all that have done this past year. kudos!

my mom recently moved into the community. From day one staff was so friendly I felt like I already knew everyone. My mom is a social butterfly and fit right in with the residents at her dining table, they even attend activities together. I could not be happier. Seeing my mom adjust to a new way of life has eased any fear may of had.