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The Arbors at Islandia - East and West

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1515 Veterans Memorial Hwy, Islandia, NY 11749

9.4
Review score
194 reviews
Add review
9.4
Review score
194 reviews
5 star
56%
4 star
27%
3 star
9%
2 star
2%
1 star
6%
See all reviews
9.4
Review score
465 reviews
4 facilities
For pricing & availability:
(866) 374-4058
The Arbors at Islandia - East and West
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The Arbors at Islandia - East and West
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Anonymous
-
Family/friend
5.0
Review for The Arbors at Islandia - East and West
I would highly recommend the Arbors. The care is exemplary and friendly. It's feels like a family. Meals are great and lots of activities. Although it is expensive, it's all in and worth every dollar.

About the facility
The Arbors at Islandia - East and West

Offering much more than your typical retirement community, the Arbors at Islandia - East and West has created a nurturing environment where residents feel engaged, safe, and supported. Conveniently located on Long Island, just 50 miles from New York City, The Arbors at Islandia provides both assisted living options as well as memory care facilities. This lively community promotes physical and mental well-being through endless community amenities and unique activities.

With a skilled staff of caregivers, from doctors and nurses to speech and physical therapists, The Arbors at Islandia provides a range of health care services. With experts in medication management and memory care, your loved one will have the medical support they need to thrive.

Choose from spacious studios, one-bedroom apartments, or semi-private rooms based on the needs and desires of your loved one. On-site housekeeping services keep homes clean and tidy each day. A barber shop and beauty salon will ensure that residents can continue to look and feel their best.

Outdoor walking paths meander through this secured community, so residents can explore common areas throughout the property and enjoy the changing seasons. Find community in the arts and crafts center, tend to flowers in the raised garden beds, or catch...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Arbors at Islandia - East and West

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Arbors at Islandia - East and West
The Arbors at Islandia - East and West

1515 Veterans Memorial Hwy, Islandia, NY 11749

Whisper Woods of Smithtown community exterior
Whisper Woods of Smithtown

71 St. Johnland Rd, Smithtown, NY 11787

Sunrise of Holbrook
Sunrise of Holbrook

320 Patchogue-Holbrook Road, Holbrook, NY 11741

The Arbors at Bohemia
The Arbors at Bohemia

1065 Smithtown Ave, Bohemia, NY 11716

9.4
Review score
194 reviews
9.4
Review score
194 reviews
5 star
56%
4 star
27%
3 star
9%
2 star
2%
1 star
6%
9.7
Review score
23 reviews
9.7
Review score
23 reviews
5 star
74%
4 star
26%
3 star
0%
2 star
0%
1 star
0%
9.7
Review score
52 reviews
9.7
Review score
52 reviews
5 star
65%
4 star
23%
3 star
2%
2 star
8%
1 star
2%
9.6
Review score
69 reviews
9.6
Review score
69 reviews
5 star
75%
4 star
16%
3 star
6%
2 star
3%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at The Arbors at Islandia - East and West

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Room Service
  • Guest Meals
  • Meals Provided

Room Amenities

  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • Computer or Media Center
  • Barber Shop
  • Library
  • Beauty Salon
  • Indoor Common Areas
  • TV Lounge
  • Meeting Room

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Live Well Programs
  • Wine Tasting
  • Tai Chi
  • Art Classes
  • Holiday Parties
  • Stretching Classes
  • Community Service Programs
  • Devotional Activities On-Site
  • Happy Hour
  • Live Dance or Theater Performances
  • Gardening Club
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Other Religious Services
  • Wii Bowling
  • Dances
  • Light Therapy Programs
  • Karaoke
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Birthday Parties
  • Intergenerational Programs
  • Trivia Games
  • Activities On-site
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Activities Off-site
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Cooking Classes
  • Educational Speakers / Life Long Learning

Reviews

for The Arbors at Islandia - East and West

9.4Review score194 reviews
9.4
Review score
194 reviews
5 star
56%
4 star
27%
3 star
9%
2 star
2%
1 star
6%
Arcadia Management
9.4
Review score465 reviews4 communities
Write a review
A Place for Mom has scored The Arbors at Islandia - East and West with 9.4 out of 10 using our proprietary review score based on 35 reviews in the last 2 years. Over all time, The Arbors at Islandia - East and West has 194 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.7
Meals & Dining
4.2
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored The Arbors at Islandia - East and West with 9.4 out of 10 using our proprietary review score based on 35 reviews in the last 2 years. Over all time, The Arbors at Islandia - East and West has 194 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Best of Senior Living 2024
Arcadia Management
9.4
Review score465 reviews4 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 194 reviews
Anonymous - Family/friend
Assisted Living
June 19, 2024
5.0
Verified Review
Review for The Arbors at Islandia - East and West
I would highly recommend the Arbors. The care is exemplary and friendly. It's feels like a family. Meals are great and lots of activities. Although it is expensive, it's all in and worth every dollar.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 18, 2024
4.0
Verified Review
Our family's experience
I think The Arbors is a very good assisted living. My mom (who is never happy) complains that it takes a long time at meal times to get served - the help keeps leaving. Also she says that they cancel bingo often and there is not enough outside singers/entertainment that comes in. Staff is very friendly and very nice. My mom says that all the time(and believe me, she is never happy). Quality of care is good. My mom loves the food, just says the serving of food is slow. My mom loves getting involved in all activities, I'm sure the more they have the better off for her. Comparing the price to other facilities the arbors is priced best. I would definitely recommend The Arbors!
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Arbors at Islandia - East and West
June 22, 2024
Thank you so much for your review and recommendation of The Arbors! We truly appreciate your feedback and are glad to hear that your mom finds the staff friendly and enjoys the food and activities. Your satisfaction and your mom's well-being are our top priorities, and we're happy to know that she enjoys being involved in the activities we offer. Thank you again for your recommendation and for choosing The Arbors!
Marie - Family/friend
Assisted Living
June 6, 2024
5.0
Verified Review
Our Experience
Every six months they do an evaluation as to how the resident is doing. I like that. My sister-in-law keeps telling me how nice the staff is and how good the food is. The staff is helpful, polite and friendly. The place is a little pricey, but the quality is worth it. Also, other places that I looked at were what I call ala carte, the price looked good but if you add the cost of the things that The Arbors includes, the price was the same or better than those other places.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 6, 2024
4.0
Verified Review
Review for The Arbors at Islandia - East and West
I think that the care is adequate but the food and activities are lacking. They serve the same meals constantly.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
1
Activities
4
Value for Cost
4
Ken - Family/friend
Assisted Living
June 6, 2024
4.0
Verified Review
Based on our families experience, we would definitely recommend the Arbors Islandia to anyone looking for a............
The one complaint we have had is with the doctor they contract with who comes in each week to see the residents. He spends little time with each resident, is very hard to get in touch with, and is not very friendly at all. On a positive note, I believe they recently switched to another doctor. Things seem to have improved a lot since then. Based on our families experience, we would definitely recommend the Arbors Islandia to anyone looking for a comforting friendly environment for their loved ones. Our parents felt comfortable from the moment they moved in. We can't say enough about the staff, and how friendly, loving and caring they are. There are activities each day and they bring in outside entertainment often for the enjoyment of all the residents. Finally, The cost is reasonable compared to other similar facilities.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
May 9, 2024
5.0
Verified Review
Amazing staff
I've never met one person who wasn't as helpful as they could be. Super friendly and I feel comfortable leaving my mother in their care
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
Ismet K - Family/friend
Assisted Living
April 19, 2024
4.0
Verified Review
Good choice
I'm completely satisfied with the whole experience. They had availability and a good price on the room when I needed it.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from The Arbors at Islandia - East and West
April 23, 2024
We are delighted to hear that you had such a positive experience with us! Providing availability and a competitive price is always a priority, so it’s great to know we met your expectations. It gives us great pleasure having your Aunt as a part of our Arbors Family!! THANK YOU for taking the time to leave us such a wonderful and positive review.
Anonymous - Family/friend
Assisted Living
March 12, 2024
3.0
Verified Review
The Arbors
They are friendly. But mom has been to the hospital 3 times in less than four months. Thus, I think her care could be better. My aunt noticed that my mom's oxygen was not attached to the tank. I'm starting to think she may need a higher level of care. They seem to have a lot of activities. I don't know how the food is, but my mom is not complaining about it. I am not happy about the room she is in. There are no windows.
Friendliness
4
Care Services
3
Activities
5
Response from The Arbors at Islandia - East and West
March 15, 2024
Thank you so for taking the time to leave a review. We always welcome feedback so that we can work to improve the experience for our residents and their families.
CG - Family/friend
Assisted Living
February 23, 2024
4.0
Verified Review
Review for The Arbors at Islandia - East and West
I would recommend it. I visited many places. I was impressed with the overall place.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
January 25, 2024
5.0
Verified Review
Recommended
Staff is friendly and attentive. The common areas and resident's rooms are always clean. Staff keeps family advised as to how resident is doing. Move in was fine and my family member tells me that the food is good. I would recommend The Arbors to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sabrina - Family/friend
Assisted Living
January 17, 2024
5.0
Verified Review
Recommended
My loved one is a resident at The Arbors at Islandia. The staff is excellent and the facility is very clean. The food is delicious and communication with the family is excellent. My loved one's room is kept neat. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Deb G - Toured community
Memory Care
January 7, 2024
5.0
Excellent experience
Our experience interacting with the staff at The Arbors was extremely positive and exceptional. Each and every person we encountered was friendly and helpful. We were pleased with the services offered and the facility is clean and welcoming. We would highly recommend The Arbors to anyone looking for this type of assistance for their loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Chris S - Family/friend
Memory Care
January 4, 2024
5.0
Safecare Unit Arbors East Islandia
The care given to residents in the Safecare Unit at Arbors East Islandia NY is exceptional. The staff in this Unit are professional and caring. In the Wellness Center, Supervisor [name removed], [name removed],and [name removed] are very thorough with health related care of the residents. They take time to give an understandable explanation of any necessary treatment options. They work alongside the assigned Physicians to provide the best care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Marlo - Family/friend
Assisted Living
November 14, 2023
5.0
Verified Review
A great new home!
My mom is currently a resident at The Arbors at Islandia West in the transitions community and the care and oversight is very good. It is a small unit, which is good for patients with dementia. They keep the residents all very engaged from the morning to the evening. I would recommend The Arbors at Islandia to other family members if they are considering Assisted Living with dementia care, but not as strict as a safe care unit. The residents have the autonomy to move about, but they are in a secured environment.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
BM - Family/friend
Assisted Living
November 14, 2023
5.0
Verified Review
Review for The Arbors at Islandia - East and West
I would say I couldn't have picked a better place. I picked this place because my mother was very happy with the staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
ZS - Family/friend
Assisted Living
September 25, 2023
5.0
Verified Review
Review for The Arbors at Islandia - East and West
My mom is thriving and every time I visit her she's smiling. We picked this community because of the price and location.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Arbors at Islandia - East and West
September 26, 2023
Thank you so much for sharing your experience with us. It brings us great joy to know that your mom is thriving in our community!
Anonymous - Family/friend
Memory Care
August 31, 2023
4.0
Verified Review
Overall a nice community
Their contact and updating of my mothers progress after she moved in could be better. Is this we're a category I would rate it 2/5. Overall I'm satisfied. There is always room for improvement but those would be minor improvements. I would recommend The Arbors for sure to other families!
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 8, 2023
3.0
Verified Review
Friendly and clean. Geared more towards the older, less active senior.
Well she didn't last there very long some of that was due to her stubbornness. She literally couldn't eat the food she hated pretty much everything they had to offer even the other options she said everything was too soft and chewy for like 90-year-olds. I tired a couple things she brought back and it was pretty awful. Also most of the activities looked like a scene from awakenings before the L-dopa treatment. She was hoping for at least some of the younger seniors to be more social and mentally active. Most of the people however were very nice, the staff was very accommodating.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
1
Activities
3
Value for Cost
3
Response from The Arbors at Islandia - East and West
August 9, 2023
Dear Reviewer, Though disappointed we do thank you for sharing your feedback on the experience you had at the Arbors. As a community we are truly committed to ensuring that all residents and families have the highest level of satisfaction and would love to connect voice to voice with you to further discuss your experience. With that being said, please reach out to the community and ask for the Executive Director, Meghan Alvarez.
Anonymous - Family/friend
Assisted Living
August 7, 2023
5.0
Verified Review
Excellent care from compassionate staff
I would give 5 for all of them - They have a very caring staff and the director of the safe care area is fantastic. Assisted living in general is very expensive. This facility is priced more reasonably and yet does not seem to skimp on care. We were looking for respite care for 2 weeks. They Arbors had a month minimum for their policy, but they were able to make an exception for us. I absolutely recommend The Arbors at Islandia - East and West to others looking for care for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 26, 2023
5.0
Verified Review
After much searching
My loved one is currently a resident at The Arbors at Islandia and it's been great. This facility is a beautiful place with caring people dealing with all sorts of personalities. One big thing is that it's all inclusive and also has Memory Care. My loved one is showing signs of dementia. I will not have to move her to a new place when she worsens. She tells me all the time how nice and clean the place is. She is a very picky eater, but is now eating 3 meals a day. This is coming from a woman that doesn't want to be there, but wants to go back to her house.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Arbors at Islandia - East and West
July 28, 2023
Wow! Thank you so much for taking the time to share your glowing 5-star review with us! We are absolutely delighted and honored by your kind words. It warms our hearts to know that we were able to provide you with such a beautiful experience. We strive each and every day to deliver exceptional service and create memorable moments for all residents, and your appreciation reinforces that we are on the right track. Your support means the world to us, and we are truly grateful for your kind words. ~The Arbors at Islandia Team
Viewing 1-20 out of 194 reviews

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around The Arbors at Islandia - East and West

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about The Arbors at Islandia - East and West

The Arbors at Islandia - East and West offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored The Arbors at Islandia - East and West 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (631) 232-3131 to reach a resident at The Arbors at Islandia - East and West.

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4%
Studio, 1bd, 2bd, Semi-Private
The Bristal at East Northport The Bristal at East Northport is an assisted living community located in Northport, New York, in Suffolk County and home to just over 7,500 people. Northport is a small village with area businesses and shops. Residents will enjoy getting out for their nature walks...
Whisper Woods of Smithtown community exterior

Whisper Woods of Smithtown

71 St. Johnland Rd, Smithtown, NY 11787
Starting at $X,XXX+ monthly
9.7
Review score
23 reviews
9.7
Review score
23 reviews
5 star
74%
4 star
26%
3 star
0%
2 star
0%
1 star
0%
1bd, Semi-Private, Studio, 2bd
Photo of Atria Bay ShoreCommunity badge

Atria Bay Shore

53 Ocean Avenue, Bay Shore, NY 11706
Starting at $X,XXX+ monthly
9.6
Review score
46 reviews
9.6
Review score
46 reviews
5 star
63%
4 star
24%
3 star
11%
2 star
2%
1 star
0%
Studio, 1bd, 2bd
At Atria Bay Shore, you'll find a comfortable, secure environment with a variety of events and activities to choose from. Whether it's seeing live entertainment, staying fit with our daily exercise classes, or taking a trip to nearby points of interest, there's something for everyone at Atria Bay...
Photo of Sunrise of Smithtown

Sunrise of Smithtown

30 Route 111, Smithtown, NY 11787
Starting at $X,XXX+ monthly
9.5
Review score
37 reviews
9.5
Review score
37 reviews
5 star
64%
4 star
30%
3 star
3%
2 star
0%
1 star
3%
Studio, 1bd, 2bd, Semi-Private
In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living...
Photo of Birchwood Suites Enhanced Assisted Living and Memory Care
8.5
Review score
96 reviews
8.5
Review score
96 reviews
5 star
57%
4 star
15%
3 star
13%
2 star
4%
1 star
11%
Studio, 1bd, Semi-Private, Detached Cottages / Bungalows
Birchwood Suites is a a fully enhanced assisted living community nestled on five acres of beautiful property in East Northport, NY. Our community offers a variety of luxury suites when life becomes too difficult or unsafe to live alone. Our Enhanced License, appointed by the New York State...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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