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The Arbors at Islandia - East and West

1515 Veterans Memorial Hwy, Islandia, NY 11749

9.3
Review score
187 reviews
Add review
9.3
Review score
187 reviews
5 star
57%
4 star
26%
3 star
9%
2 star
2%
1 star
6%
See all reviews
9.5
Review score
446 reviews
4 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
The Arbors at Islandia - East and West
The Arbors at Islandia - East and West
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Anonymous
-
Family/friend
5.0
Recommended
Staff is friendly and attentive. The common areas and resident's rooms are always clean. Staff keeps family advised as to how resident is doing. Move in was fine and my family member tells me that the food is good. I would recommend The Arbors to others.

About the facility
The Arbors at Islandia - East and West

Offering much more than your typical retirement community, the Arbors at Islandia - East and West has created a nurturing environment where residents feel engaged, safe, and supported. Conveniently located on Long Island, just 50 miles from New York City, The Arbors at Islandia provides both assisted living options as well as memory care facilities. This lively community promotes physical and mental well-being through endless community amenities and unique activities.

With a skilled staff of caregivers, from doctors and nurses to speech and physical therapists, The Arbors at Islandia provides a range of health care services. With experts in medication management and memory care, your loved one will have the medical support they need to thrive.

Choose from spacious studios, one-bedroom apartments, or semi-private rooms based on the needs and desires of your loved one. On-site housekeeping services keep homes clean and tidy each day. A barber shop and beauty salon will ensure that residents can continue to look and feel their best.

Outdoor walking paths meander through this secured community, so residents can explore common areas throughout the property and enjoy the changing seasons. Find community in the arts and crafts center, tend to flowers in the raised garden beds, or catch...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Arbors at Islandia - East and West

Total monthly costs depend on room type, select services, and the level of care needed.

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Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Arbors at Islandia - East and West
The Arbors at Islandia - East and West

1515 Veterans Memorial Hwy, Islandia, NY 11749

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Whisper Woods of Smithtown community exterior
Whisper Woods of Smithtown

71 St. Johnland Rd, Smithtown, NY 11787

9.3
Review score
187 reviews
9.3
Review score
187 reviews
5 star
57%
4 star
26%
3 star
9%
2 star
2%
1 star
6%
9.8
Review score
64 reviews
9.8
Review score
64 reviews
5 star
78%
4 star
14%
3 star
6%
2 star
2%
1 star
0%
9.7
Review score
44 reviews
9.7
Review score
44 reviews
5 star
64%
4 star
25%
3 star
9%
2 star
2%
1 star
0%
9.7
Review score
22 reviews
9.7
Review score
22 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

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Lowers your rent by a dollar amount or percentage.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Arbors at Islandia - East and West

9.3Review score187 reviews
9.3
Review score
187 reviews
5 star
57%
4 star
26%
3 star
9%
2 star
2%
1 star
6%
Arcadia Management
9.5
Review score446 reviews4 communities
Write a review
A Place for Mom has scored The Arbors at Islandia - East and West with 9.3 out of 10 using our proprietary review score based on 32 reviews in the last 2 years. Over all time, The Arbors at Islandia - East and West has 187 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.7
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored The Arbors at Islandia - East and West with 9.3 out of 10 using our proprietary review score based on 32 reviews in the last 2 years. Over all time, The Arbors at Islandia - East and West has 187 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Arcadia Management
9.5
Review score446 reviews4 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 187 reviews
Anonymous - Family/friend
Assisted Living
March 12, 2024
3.0
Verified Review
The Arbors
They are friendly. But mom has been to the hospital 3 times in less than four months. Thus, I think her care could be better. My aunt noticed that my mom's oxygen was not attached to the tank. I'm starting to think she may need a higher level of care. They seem to have a lot of activities. I don't know how the food is, but my mom is not complaining about it. I am not happy about the room she is in. There are no windows.
Friendliness
4
Care Services
3
Activities
5
CG - Family/friend
Assisted Living
February 23, 2024
4.0
Verified Review
Review for The Arbors at Islandia - East and West
I would recommend it. I visited many places. I was impressed with the overall place.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
January 25, 2024
5.0
Verified Review
Recommended
Staff is friendly and attentive. The common areas and resident's rooms are always clean. Staff keeps family advised as to how resident is doing. Move in was fine and my family member tells me that the food is good. I would recommend The Arbors to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sabrina - Family/friend
Assisted Living
January 17, 2024
5.0
Verified Review
Recommended
My loved one is a resident at The Arbors at Islandia. The staff is excellent and the facility is very clean. The food is delicious and communication with the family is excellent. My loved one's room is kept neat. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Deb G - Toured community
Memory Care
January 7, 2024
5.0
Excellent experience
Our experience interacting with the staff at The Arbors was extremely positive and exceptional. Each and every person we encountered was friendly and helpful. We were pleased with the services offered and the facility is clean and welcoming. We would highly recommend The Arbors to anyone looking for this type of assistance for their loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Chris S - Family/friend
Memory Care
January 4, 2024
5.0
Safecare Unit Arbors East Islandia
The care given to residents in the Safecare Unit at Arbors East Islandia NY is exceptional. The staff in this Unit are professional and caring. In the Wellness Center, Supervisor [name removed], [name removed],and [name removed] are very thorough with health related care of the residents. They take time to give an understandable explanation of any necessary treatment options. They work alongside the assigned Physicians to provide the best care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Marlo - Family/friend
Assisted Living
November 14, 2023
5.0
Verified Review
A great new home!
My mom is currently a resident at The Arbors at Islandia West in the transitions community and the care and oversight is very good. It is a small unit, which is good for patients with dementia. They keep the residents all very engaged from the morning to the evening. I would recommend The Arbors at Islandia to other family members if they are considering Assisted Living with dementia care, but not as strict as a safe care unit. The residents have the autonomy to move about, but they are in a secured environment.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
BM - Family/friend
Assisted Living
November 14, 2023
5.0
Verified Review
Review for The Arbors at Islandia - East and West
I would say I couldn't have picked a better place. I picked this place because my mother was very happy with the staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
ZS - Family/friend
Assisted Living
September 25, 2023
5.0
Verified Review
Review for The Arbors at Islandia - East and West
My mom is thriving and every time I visit her she's smiling. We picked this community because of the price and location.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Arbors at Islandia - East and West
September 26, 2023
Thank you so much for sharing your experience with us. It brings us great joy to know that your mom is thriving in our community!
Anonymous - Family/friend
Memory Care
August 31, 2023
4.0
Verified Review
Overall a nice community
Their contact and updating of my mothers progress after she moved in could be better. Is this we're a category I would rate it 2/5. Overall I'm satisfied. There is always room for improvement but those would be minor improvements. I would recommend The Arbors for sure to other families!
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 8, 2023
3.0
Verified Review
Friendly and clean. Geared more towards the older, less active senior.
Well she didn't last there very long some of that was due to her stubbornness. She literally couldn't eat the food she hated pretty much everything they had to offer even the other options she said everything was too soft and chewy for like 90-year-olds. I tired a couple things she brought back and it was pretty awful. Also most of the activities looked like a scene from awakenings before the L-dopa treatment. She was hoping for at least some of the younger seniors to be more social and mentally active. Most of the people however were very nice, the staff was very accommodating.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
1
Activities
3
Value for Cost
3
Response from The Arbors at Islandia - East and West
August 9, 2023
Dear Reviewer, Though disappointed we do thank you for sharing your feedback on the experience you had at the Arbors. As a community we are truly committed to ensuring that all residents and families have the highest level of satisfaction and would love to connect voice to voice with you to further discuss your experience. With that being said, please reach out to the community and ask for the Executive Director, Meghan Alvarez.
Anonymous - Family/friend
Assisted Living
August 7, 2023
5.0
Verified Review
Excellent care from compassionate staff
I would give 5 for all of them - They have a very caring staff and the director of the safe care area is fantastic. Assisted living in general is very expensive. This facility is priced more reasonably and yet does not seem to skimp on care. We were looking for respite care for 2 weeks. They Arbors had a month minimum for their policy, but they were able to make an exception for us. I absolutely recommend The Arbors at Islandia - East and West to others looking for care for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 26, 2023
5.0
Verified Review
After much searching
My loved one is currently a resident at The Arbors at Islandia and it's been great. This facility is a beautiful place with caring people dealing with all sorts of personalities. One big thing is that it's all inclusive and also has Memory Care. My loved one is showing signs of dementia. I will not have to move her to a new place when she worsens. She tells me all the time how nice and clean the place is. She is a very picky eater, but is now eating 3 meals a day. This is coming from a woman that doesn't want to be there, but wants to go back to her house.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Arbors at Islandia - East and West
July 28, 2023
Wow! Thank you so much for taking the time to share your glowing 5-star review with us! We are absolutely delighted and honored by your kind words. It warms our hearts to know that we were able to provide you with such a beautiful experience. We strive each and every day to deliver exceptional service and create memorable moments for all residents, and your appreciation reinforces that we are on the right track. Your support means the world to us, and we are truly grateful for your kind words. ~The Arbors at Islandia Team
Dianne H - Family/friend
Memory Care
June 28, 2023
5.0
Verified Review
very happy with the Arbors highly recommended
I would have to rate the Arbors a five on all of these, except for quality of care. I would give it a four only because they've had a change of personnel, and perhaps they need some time to catch up or train the new folks to their ways. I visit just about every day so I observe a lot and I am very happy with The Arbors all in all. The pay one price is a big plus other places would charge for any extra service. They provided such as medication. At the Arbors that services included. The activities and the vendors that they have come in for entertainment is amazing as well. I recommend them to all my friends who have parents that are getting up there in age my mom happens to be in the memory care unit, but there are other units for people that need assistance and can't live alone.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 19, 2023
5.0
Verified Review
Warm and inviting atmosphere, mother is happy and comfortable
The facility is very warm and inviting, like home. The staff is always ready to help and partake in activities. When my Mother is out she says she can't wait to go "home " which is a comforting thing for me to hear.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
J C - Toured community
Assisted Living
March 7, 2023
5.0
Verified Review
My Tour Experience at The Arbors of Islandia
This was a good community with great staff to work with. There had a lot of things for the residents to engage with. This would have been a bigger move for my loved one. Also, it was more than we wanted to spend.
Response from The Arbors at Islandia - East and West
March 8, 2023
Thank you for sharing your positive experience with us. We understand that choosing an Assisted Living for your loved one is not easy. If we can ever be of any further assistance, or provide other resources to you and your family, please know that our team is always here, and happy to help. Thank you again for leaving us such a kind review. You made our day!
anonymous - Toured community
Assisted Living
February 16, 2023
5.0
Verified Review
Tour experience
The Arbors at Islandia was a wonderful facility- I really have nothing negative at all to say about the tour. The only reason we decided against this facility was because of the location. If my mom needed memory care in the future, we would for sure move her here.
Response from The Arbors at Islandia - East and West
February 17, 2023
Thank you for taking the time to review our wonderful community. We appreciate your feedback and are here for you and your Mom should your circumstances change!
anonymous - Family/friend
Assisted Living
January 23, 2023
5.0
Verified Review
our families experience
The quality of the care could be better at times but we do understand the staffing is short - they are all still very friendly. We really like this location and the price is very reasonable for our family compared to other communities we had checked out. The staff that do work there are very friendly and very helpful.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from The Arbors at Islandia - East and West
January 26, 2023
Thank you so much for taking the time to write a review on our community. It is truly our pleasure to take care of seniors and are thrilled to hear that overall you have had a positive experience. With that being said, we would love the opportunity to connect with you in regards to your concerns with staffing and quality care. Please reach out to the community and ask for the Executive Director or Case Manager and we would be happy to assist you.
JENNIFER MARR - Family/friend
Memory Care
January 11, 2023
4.0
GREAT AND SAFE PLACE FOR MY DAD
The staff has been super supportive and friendly. They care about the residents and all seem to be well experienced dealing with an Alzheimer patient. I feel confident that my Dad is being well taken care of.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
3
Response from The Arbors at Islandia - East and West
January 26, 2023
Jennifer, Thank you so much for your kind feedback on our Safe Care Neighborhood- it has been our pleasure to get to know and care for your father! Our team understands how challenging it can be to make the move to Assisted Living- we are all very grateful to have made your experience a positive one.
anonymous - Family/friend
Assisted Living
December 19, 2022
4.0
Verified Review
The Arbors at Islandia - East and West
It's a great place. Everyone is nicer than the next! And dad seems to be doing well there. Right now we would give the experience a 4. Only because they are a little short staffed but I believe that's all of healthcare at the moment
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Arbors at Islandia - East and West
January 11, 2023
What a beautiful review for you to share with us and other families who may be searching for the right home for their loved one. Thank you for your kind words, and for sharing your father with us. We are grateful and honored to be a part of your extended family. ~The Arbors Family
Viewing 1-20 out of 187 reviews

Amenities
at The Arbors at Islandia - East and West

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Diabetic Care
  • Memory Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Meals Provided
  • Restaurant Style Dining
  • Guest Meals

Room Amenities

  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking

Common areas

  • Beauty Salon
  • Library
  • Meeting Room
  • Indoor Common Areas
  • Central Fireplace
  • TV Lounge
  • Computer or Media Center
  • Outdoor Common Areas
  • Barber Shop

Recreational areas

  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Community Service Programs
  • Activities On-site
  • Live Dance or Theater Performances
  • Gardening Club
  • Wine Tasting
  • Other Religious Services
  • Intergenerational Programs
  • Devotional Activities On-Site
  • Wii Bowling
  • Devotional Activities Offsite
  • Holiday Parties
  • Art Classes
  • Karaoke
  • Trivia Games
  • Birthday Parties
  • Live Musical Performances
  • Brain fitness / Dakim
  • Activities Off-site
  • Light Therapy Programs
  • Visiting Chaplain or Priest
  • Dances
  • Yoga / Chair Yoga
  • Stretching Classes
  • Pet-focused Programs
  • Live Well Programs
  • Tai Chi
  • BBQs or Picnics
  • Day Trips and Outings
  • Happy Hour

Neighborhoods
around The Arbors at Islandia - East and West

See what the neighborhood has to offer and what’s nearby:
The Arbors at Islandia - East and West in google map

Frequently Asked Questions
about The Arbors at Islandia - East and West

The Arbors at Islandia - East and West offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored The Arbors at Islandia - East and West 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (631) 232-3131 to reach a resident at The Arbors at Islandia - East and West.

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Review score
22 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
2bd, Studio, 1bd, Semi-Private
Photo of Atria Bay ShoreCommunity badge

Atria Bay Shore

53 Ocean Avenue, Bay Shore, NY 11706
Starting at $X,XXX+ monthly
9.7
Review score
44 reviews
9.7
Review score
44 reviews
5 star
64%
4 star
25%
3 star
9%
2 star
2%
1 star
0%
2bd, Studio, 1bd
At Atria Bay Shore, you'll find a comfortable, secure environment with a variety of events and activities to choose from. Whether it's seeing live entertainment, staying fit with our daily exercise classes, or taking a trip to nearby points of interest, there's something for everyone at Atria Bay...
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Sunrise of Smithtown

30 Route 111, Smithtown, NY 11787
Starting at $X,XXX+ monthly
9.5
Review score
36 reviews
9.5
Review score
36 reviews
5 star
63%
4 star
31%
3 star
3%
2 star
0%
1 star
3%
Studio, 1bd, 2bd, Semi-Private
In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living...
Photo of Gurwin Jewish- Fay J. Lindner Residences

Gurwin Jewish- Fay J. Lindner Residences

50 Hauppauge Road, Commack, NY 11725
Starting at $X,XXX+ monthly
5 star
60%
4 star
40%
3 star
0%
2 star
0%
1 star
0%
1bd, 2bd, Studio, Semi-Private
Gurwin Jewish provides a menu of options all on one campus. Gurwin pride shines through in all we do. Assisted Living by Gurwin: At Gurwin Jewish~ Fay J. Lindner Residences, you can have it all: the ultimate in luxurious assisted living in an environment that embraces the traditions of Jewish...
Photo of Birchwood Suites Enhanced Assisted Living and Memory Care
8.2
Review score
95 reviews
8.2
Review score
95 reviews
5 star
56%
4 star
15%
3 star
13%
2 star
4%
1 star
12%
Studio, 1bd, Semi-Private, Detached Cottages / Bungalows
Birchwood Suites is a a fully enhanced assisted living community nestled on five acres of beautiful property in East Northport, NY. Our community offers a variety of luxury suites when life becomes too difficult or unsafe to live alone. Our Enhanced License, appointed by the New York State...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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