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The Arbors at Hauppauge

1740 Express Dr S, Hauppauge, NY 11788
9.4
Review Score
96 reviews

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Anonymous - Family/friend
5.0
5 star review, very caring staff

All 5 stars! The staff at The Arbors are always there to help my mother anytime that she needs attention. The main reason we chose this facility over others was because it was recently refurbished.... Read more

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About the facility The Arbors at Hauppauge

Find a sense of community at The Arbors at Hauppauge, where an active atmosphere flush with services and amenities serves older adults seeking independent and assisted living options. Located in the heart of Long Island, New York, this engaged community is convenient for visitors and is close to stunning beaches and state parks.

Expert caregivers, including nurses, doctors, and dentists, are available to residents anytime needs arise. From medication management to assistance with activities of daily living, the well-qualified team at The Arbors is committed to providing the highest level of care for your loved one.

Ground-floor apartments feature private patios and residents can choose the optimal floor plan for their needs, from exclusive studio spaces to semi-private options. Indoor and outdoor common areas offer recreational opportunities for residents, including art, yoga, and cooking classes. Enjoy lunch at the relaxed bistro or invite friends for dinner in a private dining room. Relax at the putting green or curl up by the fire with your favorite book. A blend of comfort and leisure can be found at The Arbors at Hauppauge.

Find a sense of community at The Arbors at Hauppauge, where an active atmosphere flush with services and amenities serves older adults seeking...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
The Arbors at Hauppauge is a community within Arcadia Management properties. See all Arcadia Management communities.

Pricing for The Arbors at Hauppauge

Total monthly costs depend on room type, select services, and the level of care needed.

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The Arbors at Hauppauge1740 Express Dr S, Hauppauge, NY 11788
The Arbors at Bohemia1065 Smithtown Ave, Bohemia, NY 11716
Whisper Woods of Smithtown71 St. Johnland Rd, Smithtown, NY 11787
Atria Bay Shore53 Ocean Avenue, Bay Shore, NY 11706
9.4
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9.8
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9.7
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Studio
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Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care

Amenities at The Arbors at Hauppauge

Health Care Services

Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Guest Meals

Room Amenities

Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Uncovered Parking

Pets

Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Arts and Crafts Center
Game Room
Golf Course or Putting Green
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews
for The Arbors at Hauppauge

Write a Review
9.4
Review Score
96 reviews

Review Score

96 reviews
9.4

Out of 10


5 star

57%

4 star

29%

3 star

7%

2 star

6%

1 star

5%

A Place for Mom has scored The Arbors at Hauppauge with 9.4 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, The Arbors at Hauppauge has 96 reviews with an average "overall experience" of 4.2 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.4

Meals & Dining

4.3

Care Services

4.2

Activities

4.3

Staff

4.9

Value for Cost

4.3

Overall Experience
54
27
6
5
4
Date Submitted
4
10
15
Reviewer
4
68
19
0
Care Received
96
1-20 of 96 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
January 25, 2024
Verified Review
5 star review, very caring staff

All 5 stars! The staff at The Arbors are always there to help my mother anytime that she needs attention. The main reason we chose this facility over others was because it was recently refurbished.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Shmuel G - Family/Friend
Assisted Living
December 18, 2023
Good experience with people

The sales, case management and medical departments have been a pleasure to work with. My parents are very happy with the move. The meals have been excellent and the in room care has been all we could ask for.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Anonymous - Family/Friend
Assisted Living
December 12, 2023
Verified Review
The Arbors at Hauppauge review

This was HORRIBLE. Mom was taken to ER and no one contacted me ( her daughter and POA). I was only person on contact. Doctor Said she can't go back. Staff gave me hard time. Not all her medical supplies were given to me. Their billing was ABSOLUTELY crazy( they billed for days she wasn't there and Said she couldn't come in to 2nd of month yet billed from 21 of prior month). Took a long time to get some of what was owed back but not full amount. There management company were rude and showed NO compassion and tried to blame me). If I could give below 1 I would. Place was clean but not helpful or caring

Cleanliness

5

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

No data collected

Staff

3

Value for Cost

No data collected

Response from The Arbors at Hauppauge

December 13, 2023

Thank you for taking the time to share your feedback. We genuinely value all opinions as they help us improve our services. However, we regret that your experience fell short of your expectations.


5.0
Anonymous - Family/Friend
Assisted Living
November 21, 2023
Verified Review
The Arbors review

The Arbors at Hauppauge was a 5 across the board .We will be using your services again in the near future. We were very pleased with everything. We would definitely recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Gary A - Family/Friend
Assisted Living
June 5, 2023
What a wonderful group of people!

My dad and I were impressed with the Arbors as soon as we came in the door for the first time. He’s now living there and tells me often and nice it is to see the owner, [name removed]. I strongly recommend this place!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from The Arbors at Hauppauge

June 7, 2023

Dear Gary, Thank you so much for taking the time to leave such a positive review! We truly appreciate your kind words. We're thrilled to welcome your father into our Arbors Family. We consider ourselves very lucky. We will be certain to share your kind words with our team as we all work hard to ensure that our residents and families receive the highest level of satisfaction. Your positive feedback not only motivates us, but we know it will be a tremendous help for future families as they navigate their search for the perfect place for mom or dad to call home. Once again, THANK YOU for your glowing review.


4.0
Anonymous - Family/Friend
Assisted Living
June 5, 2023
Verified Review
Recommended

My mother is currently a resident at The Arbors at Hauppauge. Overall, things have been good for her at this facility. The staff is attentive and quick to respond to all asks and needs of the residents. The cleanliness and friendliness are very good. The food is okay. The activities are great. I would recommend this facility to family and friends.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

5

Staff

4

Value for Cost

4


5.0
J C - Toured community
Assisted Living
March 7, 2023
Verified Review
My Tour Experience at The Arbors at Hauppauge

This was a good community with great staff to work with. They had a lot of activities for the residents to engage with. This would have been a bigger move for my loved one. Also, it was more than we wanted to spend.

Response from The Arbors at Hauppauge

March 8, 2023

We are so glad you had a wonderful experience at our community. Thank you for taking the time to share with us. If we can ever be a resource for you and your family please know we are always here and happy to help in anyway possible.


5.0
Carole A
Assisted Living
March 6, 2023
Great food

There's not enough nice things to say. We are always busy. They offer so many different things to do. From trips to entertainment. The food is tasty. Chef [name removed] is excellent and so nice. The chicken parm is a must!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Arbors at Hauppauge

March 20, 2023

Ooooh tell us more about the Chicken Parm!! Good food surrounded by good friends sounds like a good time!! Isn't that what makes life Grand? We are so happy knowing that YOU are so happy!! Thanks for sharing your positive experience with all of us!


5.0
Kitty S
Assisted Living
March 6, 2023
I love it here

I have been here for over 4yrs. I couldn't have made a better choice to come live here. Even though its "assisted living" I am still very much independent. When I do need help the staff is always ready. They are all so nice and compassionate. I enjoy all the games and activities they have to offer. Some of my favorite things to do are play WII bowling and spending time outside reading on the patio.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Arbors at Hauppauge

March 13, 2023

Kitty we are so blessed to have you in our Arbors Family. Thank you for sharing your positive experience with us and others here. Your genuine feedback will no doubt help another family who is looking for 'Assisted Living'. We are so thankful for YOU!! LOVE knowing you are living your BEST life at The Arbors at Hauppauge.


5.0
Adel M
Assisted Living
March 6, 2023
Great experience

Some of my favorite things to do are bingo, morning exercises. Their entertainment is amazing. One day we can have an singer and or we can have a musician. I really enjoy all their parties and happy hour. We get to dance enjoy a drink and some snacks!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Arbors at Hauppauge

March 13, 2023

We absolutely LOVE knowing that our residents are enjoying every moment. Nothing makes us happier knowing you are so happy!! Never stop dancing.


4.0
A Ellis - Family/Friend
Assisted Living
February 14, 2023
Verified Review
All Inclusive

We picked this community because, it was all inclusive. It was clean an environment. They could improve on the set-up for the residents, and how they get around. I would recommend to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.0
Susan S - Family/Friend
Assisted Living
January 27, 2023
Verified Review
My loved one is happy here

It smells like a nursing home. They are very friendly. The assistance of the caretakers is really good. The staff is always willing to listen, and give feedback. They have activites availabe, such as Bingo five days per week. The value for the money is excellent. They need to improve on the wellness department, communication,and medication management. Overall, my loved one is very happy.

Cleanliness

3

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

4

Value for Cost

5

Response from The Arbors at Hauppauge

February 17, 2023

Thank you for your feedback, and for bringing these points to our attention, we have informed our Executive Director and she is addressing. We are very happy to know that your loved one is doing well and thriving in our community.


5.0
Paulette W - Family/Friend
Assisted Living
August 25, 2022
Verified Review

I LOVE Arbors at Hauppauge. They are welcoming to all races and nationalities. My mother is from Jamaica, West Indies and she feels so comfortable there. She moved in [date removed]. She loves it there - my mind is at ease. I know she is eating, she is not lonely and she participates in the daily activities. I can't say enough about [name removed], the Entertainment Coordinator - she is always planning fun events for the residents- ex. Hawaiian Luau, a Carnival, Mother's Day Tea, etc., etc.. I love [name removed] who works there - he runs the games like BINGO, Jeopardy. He is so patient and cordial with the residents- they adore him. I love the Members of the Wellness Team- I know my mother is in good hands with them to receive her medication properly. My [age removed] year old mom worked very hard as a registered nurse in extremely busy hospitals in Brooklyn NY. She rarely took time for herself or went on vacations. I am so glad we have found a place for her to enjoy her later years. Sincerely Written by [name removed] - daughter of [name removed] - resident of Arbors of Hauppauge.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Javier - Family/Friend
Assisted Living
May 26, 2022
Verified Review
A Place I Don't Have to Worry About My Loved One

If you want a friendly and caring environment for your loved one, this is the place to go to. I would recommend the community to others for their loved ones. The staff are responsive to questions or concerns from the family about our loved one. The community has quite a few activities for the residents to participate in.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Dianne Q - Family/Friend
Assisted Living
March 29, 2022
Verified Review
Good service for the money

This community works with you and your loved one. They truly try their best with the residents. My loved one was more than a handful and they did everything that they could for him before he needed more care. They were very up front with what they could handle and what they could not handle. They had a lot of activities like outings, bingo, quiz games, painting, crafts, card games, music, parties, bbq's and more for the residents to do in the community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Karen S - Family/Friend
Assisted Living
January 28, 2022
So thankful for the Arbors Assisted Living, Hauppauge

My mom has lived in the Arbors for 3 years, she loved it since the day she moved it. My dad passed away 10 months before, and she was very lonely. The Arbors in Hauppauge was the best thing that ever happened to her. She has made so many friends there & the staff is amazing, like family! From the moment you walk in it feels like home, it's very clean, they decorate and celebrate every occasion so its always festive, and fun to be there. They have activities at least 5 to 6 days a week to stimulate their minds and keep them social and active. they have parties with live music, (my mom loves to dance) they take them out shopping, restaurants, parks, etc. When you walk in you're always greeted with a smile from everyone who works there! I know we made the right choice when my mom would rather stay at the Arbors with her friends then go out to lunch with me! We looked at other places, but to tell you the truth, the Arbors was the Best one by far and the most affordable too!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
A.F. - Family/Friend
Assisted Living
December 28, 2021
Great Events/Social Engagement

My mother loves to be part of something that gives her purpose. She worked for decades and in retirement needs to feel, well... NEEDED. Even during this uncertain time of social distancing, masking and pandemic awareness, the Arbors provides great opportunities for social engagement. My mother's favorite moments are spent in bible study and she speaks highly of those who seek her out to pray, lead and join discussions. The staff is KIND and always warm upon my arrival - especially G & C. One key member of my mother's original care team - R - will be missed and is a HUGE reason this review leans positive. The only criticism? a courtesy knock, arrival announcement & PAUSE, BEFORE entering would be greatly appreciated; While I realize some residents' medical issues require a 'walk-in' approach due to wheelchair or hearing issues, my mother is able-bodied & hearing is still 100%. Some staff enter WHILE knocking & should simply wait for response first.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Paulette - Family/Friend
Assisted Living
December 14, 2021
I am at PEACE with my decision .

Dear [name removed[ and [name removed], Just a heartfelt Thank You for your patience and understanding in guiding me through the process of getting my mother into The Arbors Assisted Living at Hauppauge. It's only Day 4 - but already we hear the joy and contentment in Mom's voice as she describes her day. She speaks fondly of all the festive decorations, the variety of food, the fun activities ( eg. Musical Magic with [name removed] and [name removed]). She adores all the members of the staff- she finds them friendly, supportive and kind. She was appreciative of the maintenance man who hung up her (new) TV. I am thrilled that my mom is settling in and that she loves her new home. I am at PEACE with my decision. I will continue to be your biggest cheerleader. I have told all my co-workers about the warm and inviting feeling you get when you enter Arbors at Hauppauge.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Christopehr - Family/Friend
Assisted Living
November 3, 2021
Verified Review
Good quality for the money.

I would recommend it. It seems to be a pretty decent place, and my loved one seems happy. The times that I've been there, it's been very clean. And there's always somebody cleaning something every time I went there. Activities are still somewhat limited due to Covid, but they are making an effort.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

No data collected

Value for Cost

5


4.0
D P - Family/Friend
Assisted Living
September 22, 2021
Verified Review
My Mother Loves the Community

I would recommend you go and tour this community for your loved one. This is a very social community. Bingo, games, and more are some activities available for the residents to participate in. My loved one enjoys the food here. The staff are great to work with any concerns or questions I may have over my loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


Viewing 1-20 out of 96 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around The Arbors at Hauppauge

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Frequently Asked Questions about The Arbors at Hauppauge

The Arbors at Hauppauge offers Studio and Semi-Private. Learn more.

A Place for Mom has scored The Arbors at Hauppauge 9.4 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (631) 582-3334 to reach a resident at The Arbors at Hauppauge.

To reach a resident at The Arbors at Hauppauge call: (631) 582-3334



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.